IEI Technology IOVU-210AR-RK39 User manual

IOVU-210AR-RK39 Panel PC
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User Manual
10.1" RISC-Based Panel PC with P-CAP Touchscreen,
Rockchip RK3399 On-board SoC, Wi-Fi, Bluetooth, Camera,
USB, SOS Key, GbE with PoE, Android 7.1, RoHS Compliant
MODEL:
IOVU-210AR-RK39
Rev. 1.00 – November 8, 2018

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Revision
Date Version Changes
November 8, 2018 1.00 Initial release

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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help reduce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essential but non-critical
information. These messages should be read carefully as any directions
or instructions contained therein can help avoid making mistakes.

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Table of Contents
1 INTRODUCTION.......................................................................................................... 1
1.1 OVERVIEW.................................................................................................................. 2
1.2 FEATURES................................................................................................................... 2
1.3 FRONT PANEL............................................................................................................. 3
1.4 REAR PANEL............................................................................................................... 4
1.5 SYSTEM SPECIFICATIONS............................................................................................ 5
1.6 DIMENSIONS............................................................................................................... 7
2 UNPACKING................................................................................................................. 8
2.1 PACKING LIST............................................................................................................. 9
2.2 OPTIONAL ITEM........................................................................................................ 10
3 INSTALLATION ..........................................................................................................11
3.1ANTI-STATIC PRECAUTIONS...................................................................................... 12
3.2 INSTALLATION PRECAUTIONS................................................................................... 12
3.3 EXTERNAL I/O CONNECTORS ................................................................................... 13
3.3.1 Digital I/O Connectors .................................................................................... 13
3.3.2 Digital I/O Terminal Block .............................................................................. 13
3.3.3 I2C Connectors................................................................................................. 14
3.3.4 microSD Card Slot........................................................................................... 14
3.3.5 RJ-45 LAN Connectors.................................................................................... 15
3.3.5.1 LAN1 Connector with PoE....................................................................... 15
3.3.5.2 LAN2 Connector....................................................................................... 15
3.3.6 RS-232 Serial Interface.................................................................................... 16
3.3.7 RS-232/422/485 Serial Interface...................................................................... 17
3.3.8 USB Connectors............................................................................................... 17
3.4 MOUNTING THE SYSTEM .......................................................................................... 18
3.4.1 Wall Mounting.................................................................................................. 18
3.4.1.1 Wall Mount Bracket Dimensions.............................................................. 20
3.4.2 In-Wall Mounting............................................................................................. 20

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3.4.2.1 In-Wall Mounting Box Dimensions.......................................................... 23
3.5 POWER-ON PROCEDURE........................................................................................... 24
3.6AVAILABLE DRIVERS ................................................................................................ 25
3.6.1 Driver Download............................................................................................. 25
3.7 SYSTEM MAINTENANCE ........................................................................................... 27
4 ANDROID OS .............................................................................................................. 28
4.1 HOME SCREEN ......................................................................................................... 29
4.1.1 Adding a Home Screen..................................................................................... 29
4.1.2 Switching between Home Screens.................................................................... 30
4.1.3 Favorites Tray.................................................................................................. 30
4.1.4 Adding Shortcuts.............................................................................................. 31
4.1.5 Arranging the Home Screen............................................................................. 33
4.2 NAVIGATION BUTTONS............................................................................................. 34
4.3 STATUS BAR ............................................................................................................. 35
A REGULATORY COMPLIANCE.............................................................................. 37
B SAFETY PRECAUTIONS......................................................................................... 42
B.1 SAFETY PRECAUTIONS............................................................................................. 43
B.1.1 General Safety Precautions............................................................................. 43
B.1.2 Anti-static Precautions .................................................................................... 44
B.1.3 Product Disposal............................................................................................. 45
B.2 MAINTENANCE AND CLEANING PRECAUTIONS........................................................ 45
B.2.1 Maintenance and Cleaning.............................................................................. 45
B.2.2 Cleaning Tools................................................................................................. 46
C HAZARDOUS MATERIALS DISCLOSURE......................................................... 47

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List of Figures
Figure 1-1: IOVU-210AR-RK39 Panel PC......................................................................................2
Figure 1-2: Front Panel ..................................................................................................................3
Figure 1-3: Rear Panel....................................................................................................................4
Figure 1-4: Dimensions (Unit: mm)...............................................................................................7
Figure 3-1: microSD Card Slot ....................................................................................................14
Figure 3-2: LAN2 Connector........................................................................................................16
Figure 3-3: USB Connectors........................................................................................................17
Figure 3-4: Wall Mounting Bracket Installation .........................................................................18
Figure 3-5: Secure Mounting Screws .........................................................................................19
Figure 3-6: Mounting Panel PC ...................................................................................................19
Figure 3-7: Wall Mount Bracket Dimensions (Unit: mm)..........................................................20
Figure 3-8: Drill Holes for Securing In-Wall Mounting Box......................................................21
Figure 3-9: Secure Mounting Screws .........................................................................................22
Figure 3-10: Mounting Panel PC .................................................................................................22
Figure 3-11: In-Wall Mounting Box Dimensions (Unit: mm).....................................................23
Figure 3-12: Power Input Jack.....................................................................................................24
Figure 3-13: IEI Resource Download Center..............................................................................25
Figure 4-1: Adding a Home Screen.............................................................................................29
Figure 4-2: Multiple Home Screens.............................................................................................30
Figure 4-3: Favorites Tray............................................................................................................30
Figure 4-4: All Apps/WIDGETS Page..........................................................................................32
Figure 4-5: Trash an Item on Home Screen ...............................................................................33
Figure 4-6: Navigation Buttons...................................................................................................34
Figure 4-7: Status Bar ..................................................................................................................35
Figure 4-8: Notification List and System Status........................................................................36

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List of Tables
Table 1-1: Technical Specifications..............................................................................................6
Table 2-1: Packing List.................................................................................................................10
Table 2-2: Optional Item...............................................................................................................10
Table 3-1: DIO Connector (DIO2, DIO3) Pinouts........................................................................13
Table 3-2: DIO Terminal Block (DIO1) Pinouts ..........................................................................13
Table 3-3: I2C Connector (I2C) Pinouts.......................................................................................14
Table 3-4: LAN1 Connector Pinouts...........................................................................................15
Table 3-5: LAN2 Connector Pinouts...........................................................................................15
Table 3-6: LAN2 Ethernet Connector LEDs ...............................................................................16
Table 3-7: RS-232 Connector (UART2) Pinouts.........................................................................16
Table 3-8: RS-232/422/485 Terminal Block (UART1) Pinouts...................................................17
Table 4-1: Navigation Buttons.....................................................................................................34

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Chapter
1
1 Introduction

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1.1 Overview
Figure 1-1: IOVU-210AR-RK39 Panel PC
The IOVU-210AR-RK39 is a 10.1" RISC-based panel PC with Android 7.1 OS. At the
heart of the system is the Rockchip RK3399 on-board SoC, offering low power in a
powerful package. The IOVU-210AR-RK39 provides rich input capabilities utilizing the
projected capacitive touchscreen. Other peripherals include RFID reader, digital I/O, one
USB 2.0 port, one USB 3.0 port, one RS-232 port, one RS-232/422/485 port and one GbE
LAN port with PoE support.
1.2 Features
The IOVU-210AR-RK39 features the following:
Fanless design
Rockchip RK3399 on-board SoC
On-board 1866 MHz 2 GB LPDDR3 memory
16 GB eMMC NAND flash
Projected capacitive touchscreen
Equips with Wi-Fi 802.11a/b/g/n/ac and Bluetooth v4.1
SOS button for calling help in emergency
Volume up and volume down keys
4-bit and 2-bit digital I/O

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Three I2C sensor connectors via Grove connectors
One RS-232/422/485 port and one RS-232 port
Two GbE ports, one with PoE support
One USB 3.0 port and one USB 2.0 port
Android 7.1 OS pre-installed
RoHS compliant
1.3 Front Panel
The front panel of the IOVU-210AR-RK39 contains a 10.1"LCD with projected capacitive
touchscreen, 5-megapixel camera, an SOS key, two volume keys, a power indicator and
an RFID indicator.
Figure 1-2: Front Panel
The states of the LED indicators located on the front panel are listed below.
Power LED Off The system is turned off.
Green The system is turned on.
RFID LED Off RFID reader is off
Green RFID reader is on

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1.4 Rear Panel
The rear panel contains several I/O interfaces as shown below. The detailed information
of each connector is listed in Section 3.3.
Figure 1-3: Rear Panel
NOTE:
When both DC-
in and PoE are connected to the device, the connection
with higher voltage will be the main power source.

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1.5 System Specifications
The IOVU-210AR-RK39 technical specifications are listed below.
System
CPU Rockchip RK3399 on-board SoC
(dual-core Cortex-A72 + quad-core Cortex-A53, 64-bit)
Memory 2 GB 1866 MHz LPDDR3L on-board memory
Storage 16 GB eMMC NAND flash
One microSD card slot (rear panel)
Audio 2 x Speaker (1.5 W)
1 x Digital microphone
Camera 5-megapixel front-facing camera
Thermal Solution Fanless
Watchdog Timer Yes
Real-time Clock Battery backup RTC
OS Android 7.1
Display
LCD Size 10.1"
Max. Resolution 800 x 1280
Brightness (cd/m2) 250 (typ.)
Contrast Ratio 800:1 (typ.)
Pixel Pitch (mm) 0.0564 (H) x 0.1692 (V)
Viewing Angle 85/85/85/85 degree
Touchscreen Projected capacitive touchscreen
Communication
Wireless LAN 802.11a/b/g/n/ac
Bluetooth Bluetooth v4.1
RFID 13.56 MHz ISO4443 A/B, read-write capable,
ISO 14443A (MIFARE), ISO 14443B (FeliCa)
Power
Power Input 9 V ~ 30 V DC
DC input: φ2.5/5.5mm DC jack
PoE: IEEE 802.3 at standard (power device)

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Physical Character
Construction Material PC+ABS plastic
Color White
Mounting Wall mounting, in-wall mounting
Dimensions (W x H x D) 282.5 mm x 176.4 mm x 26.8 mm
Operation Temperature -10°C ~ 50°C (14°F ~ 122°F) with air flow
Storage Temperature -20°C ~ 60°C (-4°F ~ 140°F)
Humidity 10% ~ 95%, non-condensing
Weight (Net) 0.85 kg
Certifications CE, FCC Class B
Connectors, Buttons and Indicators
External I/O 1 x USB 3.0 Type-A port
1 x USB 2.0 Type-A port
1 x RJ-45 GbE port with PoE (by RTL8211E)
1 x RJ-45 GbE port (by RTL8211E)
1 x RS-232/422/485 port via 4-pin terminal block (COM1)
1 x RS-232 port via Grove connector (COM2)
1 x Digital I/O via 6-pin terminal block (4-bit, 2 in + 2 out)
2 x Digital I/O via Grove connector (2-bit, 1 in + 1 out)
3 x I2C sensor connector via Grove connector
Internal I/O 2 x UART pin header with 3 V
2 x USB 2.0 pin header
Button 1 x Reset button
2 x Volume key (up, down)
1 x SOS key
LED Indicators 1 x Power
1 x RFID
Table 1-1: Technical Specifications

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1.6 Dimensions
The dimensions of the IOVU-210AR-RK39 are shown below.
Figure 1-4: Dimensions (Unit: mm)

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Chapter
2
2 Unpacking

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To unpack the panel PC, follow the steps below:
WARNING!
The front side LCD screen has a protective plastic cover stuck to the
screen. Only remove the plastic cover after the system
has been
properly installed. This ensures the screen is protected during the
installation process.
Step 1: Carefully cut the tape sealing the box. Only cut deep enough to break the tape.
Step 2: Open the box.
Step 3: Lift the IOVU-210AR-RK39 out of the box.
Step 4: Make sure all the components listed in the packing list are present. Step 0:
2.1 Packing List
NOTE:
If any of the components listed in the checklist below are missing, do
not proceed with the installation. Contact the IEI reseller or vendor the
IOVU-210AR-RK39
was purchased from or contact an IEI sales
representative directly by sending an email to [email protected].
The IOVU-210AR-RK39 is shipped with the following components:
Quantity Item Image
1 IOVU-210AR-RK39 panel PC

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Quantity Item Image
1 Wall mount bracket
4 M4*6 screw for wall mounting
2 M2.5*4 screw for wall mounting
1 4-pin terminal block
1 6-pin terminal block
Table 2-1: Packing List
2.2 Optional Item
The following is optional component which may be separately purchased:
Item Image
90V~264V AC input, 12V/60W DC power adapter
(P/N: 63040-010060-120-RS)
In-wall mounting box
(P/N: 41320-0490E4-00-RS)
Table 2-2: Optional Item

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Chapter
3
3 Installation

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3.1 Anti-static Precautions
WARNING:
Failure to take ESD precautions during the maintenance of the
IOVU-210AR-RK39
may result in permanent damage to the
IOVU-210AR-RK39 and severe injury to the user.
Electrostatic discharge (ESD) can cause serious damage to electronic components,
including the IOVU-210AR-RK39. Dry climates are especially susceptible to ESD. It is
therefore critical that whenever the IOVU-210AR-RK39 is accessed internally, or any
other electrical component is handled, the following anti-static precautions are strictly
adhered to.
Wear an anti-static wristband: - Wearing a simple anti-static wristband can
help to prevent ESD from damaging the board.
Self-grounding: - Before handling the board touch any grounded conducting
material. During the time the board is handled, frequently touch any
conducting materials that are connected to the ground.
Use an anti-static pad: - When configuring the IOVU-210AR-RK39, place it on
an anti-static pad. This reduces the possibility of ESD damaging the
IOVU-210AR-RK39.
Only handle the edges of the PCB: - When handling the PCB, hold the PCB
by the edges.
3.2 Installation Precautions
When installing the flat panel PC, please follow the precautions listed below:
Power turned off: When installing the flat panel PC, make sure the power is
off. Failing to turn off the power may cause severe injury to the body and/or
damage to the system.
Certified Engineers: Only certified engineers should install and modify
onboard functionalities.