Igloohome Smart Keybox 3 Installation and maintenance instructions

1
Installers &
User guide
Keybox 3.
Version 0.6 11/21

As our igloohome app is frequently updated, there may be changes to this manual.
Please refer to our website igloohome.co/support for the latest version of the manual.
Welcome!
This guide will get you up and running with your Keybox 3.
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Table of Contents
What’s Included 4
Specifications 5
Features 6
Quick Start Guide 8
App Onboarding 9
Managing Access in App 10
Unlocking 11
Locking 12
Lock Installation 13
Car Sharing Kit 15
Car Sharing Kit Set-Up 16
Lock Behaviour 18
Emergency Jumpstart 19
Audio and LED Indications 20
Connect with Airbnb 21
Troubleshoot 22

4
What’s Included
Keybox 3
Mounting Screws x2 Screws Anchors x2
Slim Shackle
Mounting Seal Rings x2 Screwdriver

5
Model Keybox 3
Battery Type 4 x AAA Alkaline Batteries
Battery Life Up to 12 months
Emergency Power USB-C Jumpstart
Operation Temp -20°C to 50°C
IP Rating IP66
Body Material Zinc Alloy, Aluminium Alloy, Acrylic
Shackle Material Hardened Steel, Rubber
Weight Net: 1kg, Gross: 1.3kg
Unlock Mechanism Bluetooth, PIN code
Specifications
Front
33 mm
* DO NOT USE: Heavy Duty, Eveready, GP, or rechargeable batteries. Duracell & Energizer alkaline batteries
recommended. Please note that using better batteries will improve the performance and lifespan of the lock.
Storage Depth : 27 mm
108 mm
86.6 mm
Front (Opened)
166 mm
114 mm
Thickness: 53mm
30 mm

6
Features
PIN / Bluetooth Unlock
Battery
Bluetooth Master Key
The Keybox 3 unlocks with Bluetooth
via the app.
Master PIN Code
The Keybox 3 unlocks with a
permanent Master PIN Code.
User PIN Code
The igloohome mobile app can
generate multiple types of User PIN
codes, e.g. One-Time, Permanent,
Recurring & Duration.
Bluetooth Guest Key
The igloohome mobile app can
generate and share Bluetooth Guest
keys.
Low Battery Alert
The LED Indicator shows red when
battery level is 20% and below,
followed by a sound alert when the
keypad is woken up. The battery level
can also be monitored on the app and
is updated during Bluetooth Unlock.
Battery Life
The Keybox 3 can last up to 12 months
with 4 AAA Alkaline batteries.
Emergency Jumpstart
If battery is drained, connect a
USB-A to USB-C cable to a power
bank then plug it onto the USB-C
jumpstart port on the keybox to
provide emergency power.

7
Decoy PIN Code
A total of 16 digits including the
masking digits can be entered to
prevent the PIN code from being
exposed.
Auto Lock
The Keybox 3 relocks automatically
when product is closed. User can
deactivate auto lock function if they
prefer manual relock.
Security Lockout
Lock will disallow any PIN entries
and sound an alarm when there is
a number of incorrect PIN attempt.
User can configure number of
incorrect attempts to trigger
timeout.
Features
Security
Weather Resistant
The Keybox 3 is able to withstand
weather conditions with protection
against dust and water (IP66).

8
Quick Start Guide
Loosen the 4 screws and
remove battery cover
Insert AAA Batteries
Secure battery cover tightly with 4 screws
Battery Cover
Please screw the battery cover tightly after inserting
batteries to ensure optimal water resistance.

9
App Onboarding
In the factory mode (before pairing), the PIN to unlock the lock is 1 2 3 4 5 6 7 8 9 0
Test Factory PIN Code Unlock
2Register as a Lock User
a) Download the igloohome app from the App Store / Play Store
b) Create an account and login
3Pairing
a) Select [Add new igloohome lock]
Note: For existing users with other paired locks, go to
[Add and Manage], select [Add Locks] and follow the
instructions.
Setting Master PIN Code
4
Before proceeding, turn on your Bluetooth and ensure that you are within Bluetooth range
of the lock.
Go to [Access] and customize your [Master PIN Code] by editing it.

10
Managing Access in App
PIN codes can be generated on the app under [Access], tap on [+Access] and choose either
One-Time, Permanent, Recurring or Duration PIN codes.
PIN codes will expire if its not use within its activation period. Refer to the table below.
Note: Duration PIN code end times can be customised within a 28-day timeframe.
Past this timeframe, the end time will automatically be configured to the start time.
Creating PIN Codes
2Bluetooth Guest Key
Bluetooth Guest Key can be shared with other users for mobile access. It allows your guests
to unlock the igloohome smart lock via Bluetooth.
There are 3 steps to using a Bluetooth Guest Key
1. Under [Access], tap on [+Access] and choose [Bluetooth Key] under
[Access Type]. Proceed to share the key after it is created.
2. Guest receives the Bluetooth Key by one of these methods:
• Clicking the URL given and follow the instructions.
• Claiming Bluetooth Key under [Add and Manage].
3. Guest can now use the Bluetooth Key under the Guest Bluetooth Key Section
whenever he/she is within range of the lock.
Notes:
• The owner can revoke the Bluetooth Key in App.
• Bluetooth Key must be accepted within 1 hour generation before it expires.
PIN Type Use PIN within*
One-Time PIN 24 hrs of generation
Permanent PIN 24hrs of generation
Recurring PIN 24hrs from the start time
Duration PIN 24hrs from the start time

11
a
b
Keybox 3
Home
Unlocking
Bluetooth Unlock
1. Open your igloohome app
2. Tap on icon
3. The LED Indicator will flash green twice with 4 short
ascending tone once unlocked.
PIN Code
1. Press any button on the keypad to wake device up
2. Key in a valid PIN code (with or without decoy digits)
followed by the icon
3. The LED Indicator will flash green twice with 4 short
ascending tone once unlocked.

12
Locking
Auto Lock
a
Simply close the keybox in place and
LED Indicator will show green with a long
beep.
Manual Relock
b
Press and hold the icon on the bottom
right of the keypad for 2 seconds until the LED
Indicator shows green with a long beep.
Note: Used when Auto Lock is “O”

13
Secure Keybox E on a handle or knob
a
1. Unlock the keybox
2. Push the shackle release to the right
3. Pull out the shackle
4. Secure on a handle or knob
5. Insert back the shackle
Shackle
Release
For door knobs,
use Slim Shackle
For door handles,
use Regular Shackle
Lock Installation

14
Mount on a surface
b
1. Unlock the Keybox 3
2. Drill holes on a wall
3. Hammer the screw anchors into the holes
4. Mount the keybox on the wall with the
mounting seal rings and 2 screws
Mounting Seal Rings
Push Out
Rubber

15
Car Sharing Kit
What’s Included
Car Mount
Screws
Faraday Pouch
The Keybox 3 is also compatible with the igloohome Car Sharing Kit. Designed to oer a seamless
car-sharing experience for everyone, the kit lets you transform any vehicle into one that’s ready for
safe sharing.
*NOTE: The Car Sharing Kit is sold separately.

16
a
Car Sharing Kit Set-Up
Preparing the Keybox for installation
1. Unlock Keybox and unscrew the guard plate
2. Remove rubber bumper from the back of Keybox
3. Release shackle from the Keybox and mount onto the Car Mount
NOTE: The Car Sharing Kit is sold separately.
Unlock with Factory PIN Code
1 2 3 4 5 6 7 8 9 0
Side View
Shackle
Release

17
Installing the Keybox on the Car Mount for use
4. Secure Keybox to Car Mount with the provided nuts and bolts
5. Place the car key fob into the Faraday Pouch
6. Place the pouch into the Keybox and close it
7. Hook it onto the window panel of your car
Front View
Faraday Pouch
b
NOTE: The Car Sharing Kit is sold separately.

18
1st Time
2nd Time
3rd and
Consecutive Time
30 Sec
60 Sec
90 Sec
1 Min
5 Min
10 Min
Triggered Security Alarm Security Lockout
5 consecutive PIN Code attempts by default
(Configurable via Bluetooth)
Security Lockout
After 1 / 5 / 10 Minutes
or
Master / Guest Bluetooth Unlock
Keypad LED flashes White once and LED
Indicator shows Red when keypad is triggered.
Please refer to table below.
Triggered by
Disable By
Behaviour
Duration
Lock Behaviour
Note: User is able to enable and disable Security Lockout via Bluetooth.

19
1. Connect the USB-A to USB-C cable to a power bank then plug it
into the USB-C jumpstart port on the keybox.
2. While the USB-A to USB-C cable is connected to the power bank,
key in PIN code on the keypad followed by to unlock.
Emergency Jumpstart
Please unlock by entering a valid PIN code or via the app
within 20 seconds after the keybox is powered up.
USB-C Jumpstart

20
Audio and LED Indications
Bluetooth Connection
Successfully Unlocked
Successfully Locked
Incorrect PIN
Deleted PIN
Obstruction Alarm
Security Lockout
Alarm
Security Lockout
Deactivated
Low Battery Alert
Hard Reset / Unpair
Power Start Up
LED Indicator flashes Blue
Ascending 4 fast tones after unlocked
and flash Green LED 2 times
1 long beep after product is locked and
Green LED for 2 seconds
4 short beeps and flash Red 2 times
3 sets of 4 short beeps and flash Red 2 times
6 sets of 4 short beeps
Low - High siren for 30 / 60 / 90 seconds
2 long beeps
Descending 3 fast tones when keypad is woken
up and breathing Red LED
Descending 4 slow tones
2 slow beeps then 2 quick beeps
Actions Indications