Igloohome Smart Keybox v1.0 User manual

Congrats on
your shiny new
smart keybox.
version 1.0

FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
-Consult the dealer or an experienced radio/TV technician for help.
To assure continued compliance, any changes or modifications not expressly approved by
the party.
Responsible for compliance could void the user’s authority to operate this equipment.
(Example- use only shielded interface cables when connecting to computer or peripheral devices).
This equipment complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
RF warning statement: The device has been evaluated to meet general RF exposure
requirement.
The device can be used in portable exposure condition without restriction.

Package
Keybox
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-
+
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+
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+
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Rubber Mount
Batteries
Keys

Specifications
Model
igloohome Smart Keybox v1.0
Dimensions
Material
Weight
114 (W) x 165 (H) x 38 (T) mm
Zinc Alloy, Steel, Silicon Rubber
1.5kg
Wireless Protocol
Current Rating (Standby)
Current Rating (Active)
Batteries
Bluetooth 4.1 BLE
~20uA
~20mA
4 x AAA Alkaline
Bluetooth, PIN code
Unlock Mechanism
28 mm
side
front
38 mm
114 mm

Features
Access
Security
Master PIN Code Set a Master PIN code
via the igloohome app which is permanent.
This can be used to unlock keybox via
keypad.
Security Lock-out Mode If the wrong 8-digit
PIN code is keyed into the igloohome
Keybox for 5 consecutive times, it will
freeze and not accept any more PIN codes
for the next 5 minutes. This is to deter
unwanted guessing of PIN codes.
User PIN Code Generate up to 290 PIN
codes, each with varied duration (from one-
time use or 10 minutes to 180 days), which
can be used to unlock keybox via keypad.
Automatic Re-lock Time Keybox
automatically relocks after 30 seconds.
Current keybox supports maximum 5
concurrent active PIN codes. Next release
will support 100 concurrent PIN codes and
timestamp PIN code (eg. PIN code is valid
between start date, start hour, end date, and
end hour).
Decoy Code Up to 8 decoy digits can be
entered prior to the actual PIN code to deter
guessing of the PIN code.
Battery
Master Bluetooth Key Open the keybox via
Bluetooth Key on the app.
Battery Consumption 4 typical AAA
Batteries can allow up to 5,000 keybox
opens (approx. 12 months)
User Bluetooth Key Generate Bluetooth
keys via the app, each with varied duration.
They can be sent to other app users to open
keybox via Bluetooth. Bluetooth Keys can
be temporarily disabled or deleted (next app
release).
Low Battery Indicator LED light changes
to red breathing light when battery life is
below 20%. The battery level can also be
monitored on the app and updated during
Bluetooth unlcok.
Easy Unlock When activated, simply open
the application and tap any number on the
keybox to unlock (the phone and keybox
should be within the 1m range).
Emergency Jump Start If battery power is
drained, an external 9 Volt battery can be
used to provide emergency power.
Cloud Backup of Master Bluetooth key
Master Bluetooth key is tied to user account
instead of phone so any phones logged in
to user account can be used to unlock.
9V

Installation
Secure it on a handle or latch
Mount it on a surface
side

Using keybox on app
1. Set up keybox on app
Download igloohome app from App Store/
Google Play
Register a new account or login with an
existing account on app
Select Menu > Set Up Home
Follow in app instructions to set up keybox.
2. Check that keybox has been
paired successfully
Select Menu > Home > (Ensure that the
keybox is currently locked) Tap on unlock
icon next to lock name
Press any key on your keybox
Keybox unlocking indicates that it has been
paired successfully. Good job!
On the rare occasion that pairing is
unsuccessful, here are some steps you can
take
• Try with a different mobile device, using
the same username and password
• Update your phone’s Operating System to
the latest version
• Restart the bluetooth and internet
connection on your mobile device
• Restart Igloohome’s application on your
mobile device
• Ensure that right before you remove one
battery for pairing, the touchpad stays
awake
• Ensure that during pairing mode (after 2
beeps), the touchpad stays awake
• Switch to brand new batteries
3. Set Master PIN
Go to the Lock Info page (via Home by
clicking on the lock name under your listing)
On Lock Info view, tap on Set Master PIN
code
Enter the new Master PIN code, between
7-10 digits. Re-enter it > Submit
Within 2 seconds, press any key on your
keybox
Keybox will lock to indicate that Master PIN
code has been set successfully.
4. Adding new User PIN
Go to the Lock Info page (via Home by
clicking on the lock name under your listing)
Click on Create PIN code, select One Time
PIN or Duration PIN
On your Lock Info page, under List of PIN
codes you should see the new user code.
5. 6 Digit User PIN
Once User PIN is generated, user must key
the generated code onto keybox followed
by the logo key to activate the code before
proceeding.
Hold logo key for 2 seconds >
Key 1 0 > Current 8 Digit PIN > logo key >
New 6 Digits PIN > logo key New 6 Digits
PIN > logo key

For example, if the generated custom PIN
code is 1234 5678, and user would like to
change it to 010101,
Hold logo key for 2 seconds >
Key 1 0 1234 5678 logo key 010101 logo
key 010101 logo key
Note that master PIN codes cannot be
changed via this method. Also, the new user
PIN code does not replace the old PIN on the
app.
6. Removing used PIN
Go to the Lock Info page (via Home by
clicking on the lock name under your listing)
Under List of PIN codes, select the user
code you would like to delete
Click on “…” next to the PIN code and select
‘Remove from List”
The user code will be removed from your
app view.
Note Unused codes cannot be deleted from
the lock unless the lock is reset
7. Reset keybox
Go to the Lock Info page (via My Home by
clicking on the lock name under your listing)
Click on Reset Lock.
Note that keybox has been reset, and all user
codes previously generated are no longer
valid
App instructions may change
as we update our app interface

We hope you’ll love it as much as we do.
For enquiries
Call us [phone]
Email us suppor[email protected]