IKEA IKGC-E311B User manual

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IKEA GUARANTEE
How long is the IKEA guarantee valid for?
This guarantee is valid for five years from the original date of
purchase of your appliance at IKEA. The original sales receipt, is
required as proof of purchase. If service work is carried out under
guarantee, this will not extend the guarantee period for the
appliance.
Who will execute the service?
IKEA service provider will provide the service through its own
service operations or authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance, which have been
caused by faulty construction or material faults from the date of
purchase from IKEA. This guarantee applies to domestic use only.
The exceptions are specified under the headline “What is not
covered under this guarantee?”. Within the guarantee period, the
costs to remedy the fault e.g.repairs, parts, labour and travel will
be covered and the appliance needed for the repair will be
provided without special expenditure.
What will IKEA do to correct the problem?
IKEA will examine the product and decide, at its sole discretion,
if it is covered under this guarantee. If considered covered,
IKEA will then, at its sole discretion, either repair the defective
product or replace it with the same or a comparable product.
What is not covered under this guarantee?
•Normal wear and tear.
•Deliberate or negligent damage, damage caused by failure to
observe operating instructions, incorrect installation or by
connection to the wrong voltage, damage caused by chemical
or electrochemical reaction, rust, corrosion or water damage
including but not limited to damage caused by excessive lime in
the water supply, damage caused by abnormal environmental
conditions.
•Consumable parts including filters, batteries and lamps.
•Non-functional and decorative parts which do not affect normal
use of the appliance, including any scratches and possible
discolorations.
•Accidental damage caused by foreign objects or substances,
cleaning or unblocking of filters, and drainage systems or soap
drawers.
•Damage to the following parts: ceramic glass, accessories,
crockery and cutlery baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs, casings and parts of
casings. Unless such damages can be proved to have been
caused by production faults.
•Repairs not carried out by our appointed service providers and/
or an authorized service contractual partner or where non-
original parts have been used.
•Repairs caused by installation which is faulty or not according
to specification.
• The use of the appliance in a non-domestic environment, i.e.
professional use.
•Transportation damages. If a customer transports the product to
their home or another address, IKEA is not liable for any damage
that may occur during transport. However, if IKEA delivers the
product to the customer’s delivery address and damages the
product, it will be covered by IKEA.
•Cost for carrying out the initial installation of the IKEA appliance.
However, if an IKEA appointed Service Provider or its authorized
service partner repairs or replaces the appliance under the terms of
this guarantee, the appointed Service Provider or its authorized
service partner will reinstall the repaired appliance or install the
replacement, if necessary.
How country law applies
IKEA guarantee provides specific legal rights, which exceeds or
covers the local legal demands. However, these conditions do not
in any way limit the consumer rights described in the local legislation.
Area of validity
This IKEA guarantee applies only to products purchased and
installed in South Korea.
An obligation to carry out services in the framework of the
guarantee exists only if the appliance complies and is installed
in accordance with:
•The technical specifications of the country in which the
guarantee claim is made;
•The Assembly Instructions and User Manual Safety Information.
AFTER SALES for IKEA appliances
Please don’t hesitate to contact IKEA to:
•make a service request under this guarantee;
•ask for clarification on functions of IKEA appliances
To provide you with the best assistance, please read the Assembly
Instructions and the User’s Manual carefully before contacting us.
How to reach us if you need our service
Please contact the Service Center using the number on the last
page of the User’s Manual.
In order to provide you a faster service, please refer to the IKEA
article number (8 digit code) placed on the rating plate of your
appliance.
SAVE THE SALES RECEIPT!
It is your proof of purchase and required for the guarantee to apply.
The sales receipt also reports the IKEA name and article number
(8 digit code) for each of the appliances you have purchased.
Do you need extra help?
For any additional questions not related to After Sales of your
appliances please contact your nearest IKEA store call center.
We recommend you read the appliance documentation carefully
before contacting us.
Troubleshooting Before A/S Request Instructions for Use
Problems
No Ignition
No spark during ignition or slow ignition speed. Replace the battery.
Alkaline battery/ 1.5V/ LR20(D) x 2
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Refill the gas(if LP gas).
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Place the burner head properly.
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Open the gas valve all the way.
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Remove all foreign substances and let it dry.
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Clean the ignition electrode.
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Open the gas valve all the way.
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Refill the gas(if LP gas).
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Place the burner head properly.
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Try to ignite repeatedly.
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Clean the burner head.
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Place the burner head properly.
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Make sure the cookware is cooled down.
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Clean the burner head.
• Check if the cookware is in contact with the sensor.
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Check if using the right cookware. (See 'Cookware Guide')
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No gas.
• Burner head is not assembled correctly.
• Burner head is not assembled correctly.
• The anti-superheating sensor detected
high temperature.
• Gas valve is closed.
• Foreign substances on the ignition electrode.
• Gas valve is not completey opened.
• Insufficient gas.
• Burner head is not assembled correctly.
• Air flowed into the gas pipe.
• Burner ports are clogged.
• Burner ports are clogged.
• Different type of gas in use.
• Burner head is not assembled correctly.
• Gas hose connection is unstable.
The anti-superheating sensor and the center
of the cookware bottom must be in contact.
The bottom of the cookware should always
be flat.
When trying to deep fry, make sure to use at
least 200mL of oil and center the cookware
to the sensor to prevent any malfunction.
• Gas hose has damaged (holes,ripped parts,etc).
If there are other issues or questions about the product, please contact NTEC Customer Service Center.
• Foregin substances on spark igniter.
Abnormal Noise
Yellow Flame
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Open the window and ventilate the area.
• Not enough combustion because of the incomplete
combustion.
Red Flame
Gas Smell
What is "Anti-Superheating Burner"?
Instructions for the Anti-Superheating Sensor
Cookware Guide
Parts’ Name
Accessories
◎ Gas Range Instructions
◎ Specifications
The Anti-Superheating burner has a temperature sensor that detects the temperature of the cookware bottom.
If it reaches over 260°C, the gas will automatically shut off to prevent fire. (Automatic extinguisher/ function that
prevents oil from overheating/ fire extinguisher for cookware).
Burner Turns
Off Right After
Ignition
Burner Turns
Off While
In Use
Abnormal
Flame Size
Possible Causes Solutions
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Check which gas is used.
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Place the burner head properly.
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Make sure the gas hose is connected properly.
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Replace the gas hose to a new one.
This type of burner will neither cook for you nor prevent food from burning.
Appropriate Anti-Superheating
Sensor
Warped pan
bottom
Sensor tilted
Sensor in contact with the
cookware right at the
center of the botom surface.
Not
Appropriate
Bowed pan
bottom
Sensor not
in contact
with the
center
( O : Suitable, △ : Somewhat Suitable, X : Not Suitable)
Sauce Pan
Earthenware Heat-Resistant Pot Stone Pot
Warped Bottom
Pan
Concaved Bottom
Pan
Wok
(Stir Fry)
Grill Pot Musui Nabe Gridiron Pan
Fry Pan Kettle
Types of Cookware Suitability Notes
Enamel, Copper,
Steel, Nickel-silver,
Aluminum,
Stainless
Avoid using for deep-fried food
and stir fry.
Make sure the cookware bottom is
touching the anti-superheating sensor
properly to avoid any malfunction.
Excessive heat can damage the burner
and cause gas leak.
Installation Guide
※Please read and follow the guide before installation.
※This product must be installed as built in.
CAUTION
Check the gas type and power supply (if using AC).
Contact gas professionals for gas connections.
Make sure the gas valve is in good condition.
Keep Safe Distance
Burner Assembly
Burner Ring
Burner Cap
Burner Head
Thermocouple
Spark Plug
(Igniter) Burner Plate Should Not
Move Around
Place the burner head on top of the
burner base properly and check if the
head moves left and right.
≥ 15cm
≥ 15cm
≥ 30cm
(Countertop)
≥ 100cm
≥ 1cm
≥ 1cm
≥ 1cm
≥ 1cm
≥ 550mm
430mm
550mm
≤ R15
≥ 80cm
≥15cm
≥15cm
≥15cm
The wall behind the
product must be flat.
Panel Radiator
Panel
Radiator
When installing cabinets or
other product under the
counterop, make sure the
very bottom of the product is
kept at least 20mm away
from any surfaces.
Combustible Wall
Combustible Wall
① Grate (M)
User’s Manual
Batteries (DC 1.5V (R20)X2) Batteries can be purchased at any local market.
※Anti-Superheating Sensor
Prevents oil or pots from overheating
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② Grate (L)
⑥ Standard Burner
③ Cooktop
⑦ Rear Left Control
④ Large Burner(Left)
⑧ Front Left Control⑤ Large Burner(Right)
⑨ Middle Right Control ⑩ 220V AC Power Cord
Turn the gas knob counter-
clockwise to open the gas valve.
Press and turn the knob ONLY
towards the left to ignite.
Turn the knob to adjust the
size of the flame.
Turn the knob ONLY towards
the right to turn off the burner.
Turn the knob clockwise to
shut off the gas valve.
(OPENED) (CLOSED)
IKGC-E311B
Continuous Spark Ignition
DC 1.5V X 2 = 3V
Gas Range (3 Burners)
Ø 11.5mm (9.5 Hose)
W 580 x D 480 x H 60 mm
W 550 x D 430 mm
Approx. 7.2kg
Crystal Enamel
Large Burner(Right)
Large Burner(Left)
Standard Burner
Product Description
Model
Ignition Type
Power
Hose Connection
Dimensions
Cut-Out Dimensions
Weight(Kg)
Countertop Material
Gas
Consumption
Gas consumption per
heat-resistant burner
Total
Consumption
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Please read and understand all instructions and precautions
in this manual thorougly for your safety.
The product is subject to change without prior notice for
improvement.
Users should keep this manual for future reference.
This product is exclusive to be used in Republic of Korea.
User’s Maunal
Gas Range
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When installing, make sure the following distances between the
product and combutibles are kept.
Between the ceiling assemblies and exhaust : at least 100cm
From either of the end of the product to its side object : at least 15cm
From the back end of the product to the back wall : at least 15cm
If willing to install panel radiator, it must be done precisely.
The cut-out dimensions should be constructed correctly within the
error range.
The length of the cut-out needs to be at least 550mm.
The countertop material should either be thermosetting resin or stronger material.
Cut-out dimension must be manufactured precisely by squaring all sides
within the error range.
Between the surface of the product and the ceiling panel : at least 80cm
Between the panel radiator and the wall : at least 1cm
Back panel radiator : at least 30cm from the surface of the hob
CUSTOMER-CENTRIC KITCHEN APPLIANCE MAKER (IKGC-E311B)
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AA-2099508-1
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Safety Precautions
1. Installation
WARNING
WARNING
CAUTION
2. Use
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Exchange the batteries when the burner makes slow clicking
sound during ignition.
· Water or other debris in the battery holder can ruin battery connection.
· Be aware that batteries have different usage and life span depending on the brand.
· Exchange the batteries with clean hands (It may defect the product).
Dispose used batteries to a designated waste battery recycling bin.
· Turn off the control and the gas valve before replacing the batteries to new alkaline batteries
(1.5V-LR20X2).
Make sure to place the battery in the right location of polarity.
The negative (-) side goes against the spring.
(Be careful when inserting the battery. It may cut your hand.)
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When the batteries are almost out, it will beep 3 times. It does
not the appliance is a faulty product. It is a sign of letting the
user know it is time for battery exchange.
- Use low heat setting for boiling thicker liquids
(curry, meat sauce, soup, stew, etc).
- Putting spices into a boiling soup can expedite
bumping.
- Use the right heat settings for different sizes
of cookware.
3. Anti-Superheating Sensor
4. Cleaning & Care
CAUTION
CAUTION
CAUTION
CAUTION
Battery
How to Exchange Batteries
WARNING
WARNING
Use Soft cloth, Toothbrush, Cellulose Sponge,
Neutral Detergent
Abrasive Songe, Nylon Sponge, Cleanser,
Powder Detergent, Tooth Powder, Melanin
Foam Sponge, Metal Sponge, Facial Cleanser,
Acidic Detergent, Alkalescent Detergent,
Paint Thinner, Benzene, Alcohol, Flammable
Spray, Penetrant, and Lubricant
Do Not
Use
To prevent liquid from bumping, please consider
the followings.
Spring
Spring
The battery holder is located in the bottom left.
There is a charge for battery exchanging service.
Seochogu Sapyongdaero 335, Seoul / TEL : [phone] / www.ntec.co.kr
This manual is written with Naver ‘Nanum’ font.
Operation Hrs. : 9:00 ~ 17:30 (Mon-Fri)
(Sat. 09:00 ~ 13:00 Excluding Holidays)
Customer Service Center (A/S & Other Inquiries)
WARNING
CAUTION
Failure to heed the warning can cause serious injuries or death.
Failure to heed the caution can cause injuries or property damage.
Bumping is a phenomenon where thicker liquids
burst out their stretchy and pliable bubbles that have
been stacked from boiling in very high temperature.
Warranty Card
ARS:1644-8717
Gas Range
(Domestic Use)
Date of Purchase (YYYY/MM/DD)
Name & Contact of Dealer
○ If using AC Power Cord
· Do not use any outlets and cables that are not grounded.
· Make sure the power cords are in good condition.
· Do not touch power plug with wet hands.
- It may cause fire and electric shock by short circuit.
· Do not use an extension cord.
· Do not attempt to ignite using a match or a lighter
during power outage.
· Do not install the product in a wind-exposed area.
- Fire can spread to the inflammables and cause
bigger fire.
· Make sure the gas hose do not get in contact with
the product.
- The heat from the burner can damage gas hoses
and explode.
· Make sure the gas valve is in good condition.
- If there is a shortage on gas or if the valve is clogged,
the gas range will not ignite.
· Always have a trained specialist connect or
maintenance gas supplies.
· The appliace must be installed in a hard flat surface.
- If installed in undulated surface, it can cause serious
injuries or fire.
· Ensure that the area is well ventilated.
· After the installation, do not attach anything around
the appliance.
- It may cause fire.
· Do not place any inflammables under the product.
- It may cause fire.
· Install panel radiator on the combustible wall.
· Keep enough distance between the range and the wall.
- Distance between the grate and an object above
(ceiling, cabinet, etc) : at least 100cm
- The offset distance from combustible wall or an object
: at least 15cm
· Precisely align the burner head with the plate.
- If the burner head tilts or hovers, the flame could be
unstable.
· Make sure the burner head and the grate is aligned with
the appliace.
· When placing the burner head, be careful not to
damage the anti-superheating sensor.
· If gas leaks, immediately shut off the gas valve and do
not attempt to touch any electrical supplies including
power cords.
① Open the window and ventilate the area.
② Using external phone, please contact NTEC Customer
Service Center.
- It may cause an explosion or fire from using electricity.
· In case of an earthquake, fire, uncommon noise or
smell, stop everything, shut off the gas valve and
ventilate the area.
· Do not use grill pot or an empty container in the gas range.
- It can damage the appliance and cause fire from
defected anti-superheating sensor.
- When the anti-superheating sensor detects high
temperature, it will automatically extinguish.
· User should never attempt to repair or disassemble
the product.
- It can cause unexpected explosion and fire.
- If user attempted to repair or disassemble, the user
will be charged for the repair. Contact NTEC Customer
Service Center for any repairs.
· Make sure that the voltage and frequency listed on the
rating label corresponds to the household electrical supply.
- If not, it may cause carbon monoxide poisoning or
serious injuries from unstable gas.
· Do not store any inflammable items near the cooktop.
- It may cause fire.
· Do not touch the any surface of the appliance until it is
cooled down. Children should always be kept away
from hot burners.
- The heat of the product can burn the skin.
· Do not leave the appliance unattended when cooking.
It is important for the user to always be mindful of the
precautions.
- It may cause fire.
· Do not to use any cookwares that cover over half of
the appliance.
- High temperature can block the gas flow and cause
fire or carbon monoxide poisoning.
· Use this appliance for the preparation of food only.
- It may cause fire or property damage.
· Do not attempt to ignite repeatedly.
· Wait at least 3-4 seconds before attempting to reignite.
· Do not lean towards the burner.
- It may catch clothing on fire and cause serious injuries.
· Make sure the grate is properly placed before use.
- If the grate is not fixed in the right place, any cookware
can tip over and cause serious damage.
· Do not place any hot pots on top of the precaution label.
- The label is made of silver PET and can discolor or get
damaged from heat.
· Ensure to keep the cookware bottom clean before use.
- Cooking with foreign substances stuck in the cookware
will lower the thermal efficiency and cause fire.
· This appliance should not be operated in a place where
the fan or a window is nearby.
- Too much wind flowing through the product may
malfunction the safety devices.
· When in use, sufficiently ventilate the area.
- It may cause carbon monoxide poisoning.
· Make sure to operate the correct control knob that
matches the burner.
- Failure to ignite the desired burner may cause fire or burn.
· Do not worry if the hob makes a 'SWOOSH' noise when
attempting to turn the burner off.
- The sound happens from stopping the gas supply
while the burner is still hot.
· When cooking in a lower flame size, check if the flame
is still visible.
· Do not try to turn off the burner using gas valve.
- It may cause serious injuries or fire.
· Slamming the cabinet doors may blow out the flame
because of the sudden change in the air stream.
- Attempt to reignite. It does not mean there is a
problem with the product.
· Do not put too much force in the anti-superheating sensor.
- Strong force on the sensor may defect safety devices
and break down.
- It may cause fire from overheating.
· Make sure to keep the sensor clean at all times.
- Safety devices in the anti-superheating sensor may not
work properly.
· Do not attempt to remove the or repair the sensor.
- It may cause fire from overheating.
· The anti-superheating sensor must be in contact with the
center of the cookware bottom.
- If they do not come in contact, it may cause malfunction
and fire.
· For further information on the anti-superheating sensor,
see 'Instructions for the Anti-Superheating Sensor'.
· The user can check if the sensor works by pushing down the
sensor rod. If the sensor do not bounce back up or move,
please contact the Customer Service.
· Make sure the gas valve and the burner is turned off before
cleaning.
· The hob must be cooled down before cleaning.
- It may burn the skin.
· Make sure to wear work gloves for cleaning.
- It may cause an abrasion from sharp edges.
· After cleaning, do not forget to assemble the burner head
back to where it belongs.
- The hob may break down if the burner head is not
placed correctly.
· Do not spray water to the appliance.
- It can defect the product and cause fire if water gets
inside the operation power system.
· Do not use flammable liquids such as paint thinner and
benzene for cleaning.
- The liquid can ignite and cause fire.
· If the user plugged the burner control out to clean,
make sure to plug it in the right direction.
- "I" symbol should face up vertically.
· Discoloration of the burner and the grate does not mean
the appliance is a faulty product.
- Burners and grates are exposed to temperatures
higher than 700°C.
- Discoloration from overheating does not affect any
functions.
· Scratch marks in the grate is normal.
- Repetitive use of pans could scratch the grate at
any time. It will not affect any functions.
· Wipe the product dry after cleaning with neutral
detergent.
- The product may rust if it is left wet for a long time.
· Once the product is completely cooled down, remove
food debris using soft cloth.
- It is easier to clean the surface before the debris dry out.
- Using an abrasive brush or sponge will damage the
cooktop surface.
· Clean the burner ports and the spark igniter with soft
bristle or toothbrush. (Careful not to break the spark
igniter since it is very feasible.)
- Discoloration from overheating does not affect any
functions.
· Gently clean the anti-superheating sensor with a soft
cloth. Make sure the sensor does not twist.
· Wipe out the water on the bottom surface of the pans
before use.
- It may defect the sensor and cause malfunction.
1. NTEC Warrranties are subject to and provided on the terms and conditions set out in the consumer
dispute settlement regulations (Fair Trade Commission(FTC)).
2. If the product is used for other purposes such as business, the Warranty period will be shortened to
6 months.
3. All repairs (arising from manufacturing defects) within the warranty period is free.
4. The following problems will cause charges even during the warranty period.
- If the product is tampered by any unauthorized person or defected from negligence on use.
- Defects from not following the installation guide in the User’s Manual.
- Consumable parts including filters, batteries, and lamps.
- Defects from natural disasters (thunderstroke, fire, wind and flood, salt damage, earthquake, etc).
5. Service beyond the period of Warranty is subject to availability of spares.
6. Retain the Warranty Card when requesting for Home Service.