Imation Travan User manual

Travan™ FireWire 20GB Drive
Travan™ FireWire 20GB DriveTravan™ FireWire 20GB Drive
Travan™ FireWire 20GB Drive
External Drive for use with Macintosh™ Systems
User Guide
©Imation 2000
52-0001-2238-1, Revision A

Trademarks
Travan, Travan NS, Imation and the Imation logo are trademarks of
Imation Corporation. Macintosh, FireWire and the FireWire logo are
trademarks of Apple Computer, Inc. Retrospect is a trademark of Dantz
Development Corporation. All other trademarks are the property of their
respective owners.
The material in sections 3 and 5 is ©Copyright 1998, Seagate
Technology, Inc., and is used by permission.
Copyright
©2000 Imation Corporation. All rights reserved.
Intended Use
This manual shows how to install and use the Imation Travan FireWire
20GB Drive on your Macintosh™ computer.

iii
Table of Contents
1. GETTING STARTED ......................................................1
2. INSTALLATION..............................................................2
3. USING YOUR TAPE DRIVE...........................................3
4. CLEANING YOUR TAPE DRIVE....................................4
5. TROUBLESHOOTING ...................................................5
6. SPECIFICATIONS..........................................................6
7. LIMITED WARRANTY....................................................7
8. IMATION TECHNICAL SUPPORT.................................9

1
1. Getting Started
Thank you for purchasing the Imation Travan™ FireWire 20GB Drive.
Designed for digital video editors, this drive is ideal for archiving and
backing up your “in-process” and completed video projects. The FireWire
interface is compatible with the Macintosh™ G4, PowerBook, and iMac
DV.
Your new tape drive is a powerful, state-of-the-art tool that allows for
rapid storage and backup for up to 20 gigabytes of data.
You can use your new tape drive to perform all of the following:
•Backup and restore in-process and completed video projects as
well as other important files and folders.
•Create space by archiving files on your hard drive or network.
•Protect private information by removing secure information from
the network or personal hard drives and backing up on tape.
Make sure the following items are included in your box:
•Imation Travan FireWire 20GB Drive
•AC power adapter
•Power supply cord
•FireWire cable
•Travan NS20 cartridge
•Installation CD-ROM (containing Dantz Retrospect™ backup
software and this guide)
•Quick Start and warranty card
Macintosh™ Requirements:
•Macintosh OS 9.x or later with built-in FireWire port
•64MB of RAM
•32MB of available hard disk space

2
2. Installation
1. Insert the CD-ROM provided with the drive into your Macintosh™.
2. Double-click on the Dantz Retrospect CD-ROM when it appears on
your desktop.
3. Double-click on the Install Retrospect icon, then follow the prompts to
load the Dantz Retrospect software.
Note: Refer to the Dantz Retrospect User Guide PDF located on the
CD-ROM for information regarding the software.
4. Connect the power supply cord into the wall outlet.
Note: Two FireWire ports are available on the drive. It does not
matter which FireWire port you connect to on the drive. The second
port is available to daisy-chain other devices.
5. Connect the AC power adapter to the Travan™ FireWire Drive.
6. Connect the Travan FireWire interface cable to the FireWire ports on
the drive and the Macintosh™.
Your Travan FireWire drive is now ready for use.

3
3. Using Your Tape Drive
The tape drive has a flip-up door that covers the cartridge opening when
a tape cartridge is not installed in the drive. Once a cartridge is inserted, it
is held firmly in place by the drive’s positive locking mechanism.
CAUTION
Do not remove a tape cartridge while the drive is active. Complete any
tape operations and wait until the amber LED is OFF before removing the
cartridge.
Loading a Tape Cartridge
To load a cartridge, insert it with the metal base down and the tape
access door facing the drive.
Unloading a Tape Cartridge
To unload a cartridge, wait until the drive activity LED is OFF. Then pull
the cartridge straight out.
Setting the Write-Protect Switch
Travan™ cartridges feature a sliding write-protect tab located in the
upper left corner of the tape. Use this switch when you want to make sure
data on the tape is not overwritten.
Write-Protect Switch in Unlocked Position (non-protected read/write
position)
Write-Protect Switch in Locked Position (protected read only)

4
4. Cleaning your Tape Drive
To ensure optimum drive performance, clean the read/write head after
every 40 to 80 hours of operation. No other maintenance is required.
Follow these guidelines:
•Operate the drive in a clean, dust-free environment.
•Never apply a lubricant to the drive.
•When using new tape cartridges, clean the head after the first
two hours of movement. Thereafter, the drive can be cleaned as
per normal operations.
Clean the drive using the Imation approved Travan NS Dry Process
Head Cleaning Cartridge (part number 12132) available wherever
Travan cartridges are sold.

5
5. Troubleshooting
Your Travan™ FireWire 20GB Drive is designed to provide years of
service. If you encounter problems, please read through the following
possible solutions.
•Make sure all connections are secure.
•If a power interruption occurs during a backup or restore operation,
start over when the power is restored.
•If the drive appears to fail during a backup or restore operation, try
the following steps:
1. Remove and replace the cartridge and try again. Make sure you
are using the correct type of tape cartridge: Travan NS20 or
Travan NS8 (read only).
2. Turn off all power to the computer and drive. Wait for the
computer to power down, then start over.
3. Try a different tape – preferably one that has never been used.
4. Check all cable connections for proper contact.
5. Clean the tape drive as instructed in section 4, then try operation
again.
6. If problems persist, visit our Imation web site at
http://www.imation.com for the latest technical support solutions.
Recovering from a Communication Error
1. Terminate the backup/restore operation.
2. Detach the FireWire cable from the host computer.
3. Wait 5 seconds.
4. Reconnect the FireWire cable.
5. Restart the application. If necessary, resume the operation from the
beginning.
Refer to Section 8 for additional support information.

6
6. Specifications
Size:
Height 1.74 inches 44.25 mm
Width 5.38 inches 136.5 mm
Length 8.17 inches 207.4 mm
Power: +5VDC and +12VDC indoor use only.
100-250 VAC @ 50-60 Hz
Temperature Range (use in a non-condensing atmosphere)
Operating 4°to 104°F5°to 40°C
Non-operating -22°to 140°F-30°to 60°C
Tape Cartridge Types: Travan™ NS20 or Travan™ NS8 (read only)
Operating Position: Horizontal

7
7. Limited Warranty
LIMITED WARRANTY AND LIMITATION OF REMEDIES: Imation
warrants that this product is free from defects in material and
manufacture at the time of purchase. If any such defect appears within
twelve (12) months from the date of purchase, Imation’s entire liability is
either a) repair, or b) replacement of the product, or c) refund of the
purchase price of the product, which must be returned to Imation with
proof of purchase. This warranty does NOT apply to product failure
resulting from misuse, abuse, accident, neglect or mishandling, improper
adjustment or maintenance, incorrect environments or wear from
ordinary use.
IMATION SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL LOSS OR DAMAGE (INCLUDING
WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS,
SAVINGS OR DATA) IN ANY WAY RELATED TO THE PRODUCT.
This does not exclude claims for personal injury. Some legal systems do
not allow limitations on how long an implied warranty lasts or the
exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights which vary
depending upon the legal system which is applicable to your purchase
and/or use of this product.
United States FCC Information
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio or television technician for
help.
Canadian Notice
This class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Avis Pour Le Canada
Cet appareil numérique de la classe B respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.

8
European Electrical Conformity
This equipment fully complies with the European CE requirements
specified in the EMC Directive 89/336/EEC and the Low Voltage Directive
73/23/EEC. See the following Declaration of Conformity:
Declaration of Conformity
98/336/EEC,73/23/EEC Application of Council Directive(s)
EN55022, EN60950 Standard(s) to which Conformity is declared
EN50082-1
IEC1000-4-2
IEC1000-4-3
IEC1000-4-4
Manufacturer’s Name: Imation Enterprises Corp.
Manufacturer’s Address: 1 Imation Place
Oakdale, MN 55128-3414
European Location of Declaration of Conformity
Imation Deutschland GmbH
Hammfelddam 11, D-41460 Neuss
Type of Equipment: Information Technology Equipment
This is to serve as official notification to our European Partners that the
following product fully complies with the European CE requirements
specified in the EMC directive 89/336/EEC and the Low Voltage Directive
73/23/EEC.

9
8. Imation Technical Support
Before contacting telephone support, please visit our web site at
www.imation.com for the latest technical solutions.
There are several ways to contact Imation for technical support.
Telephone Support for
US and Canada: 1 800 888 2700
Australia: 1800 244 181
New Zealand: 0800 445 922
Singapore: [phone] ([e-mail])
Hong Kong: 852 21612000 ([email protected])
Japan: 0120-81-0536
Other countries outside the US: 1 651 704 7229
Internet and FAQs: www.imation.com
E-mail: [e-mail]