In-situ Cube 300S User manual

Manual
Cube 300S Telemetry System
Part No. 0062090 | 0062100 | 0062210 | 0062220 | 0062110 | 0062230 | 0034390 | 0034400 | 0034410
Information subject to change without notice. In-Situ, In-Situ logo, Baro Merge, BaroTROLL, HERMIT, HydroVu™, iSitu, Pocket-Situ, RDO, RuggedCable,
RuggedReader, SmarTROLL™, TROLL, VuSitu, and Win-Situ are trademarks or registered trademarks of In-Situ Inc.©2016. All rights reserved. This product
may be covered by patents identified at www.in-situ.com/patents
0061030 | 2019-03-14

800-446-7488 2www.in-situ.com
Copyright © 2016 by In-Situ All rights reserved.
This document contains proprietary information which is protected by copyright. No part of this document may be photocopied,
reproduced, or translated to another language without the prior written consent of In-Situ
Mailing and Shipping Address: Phone: [phone] (international & domestic)
In-Situ
221 East Lincoln Avenue
Fort Collins, CO 80524
U.S.A.
Fax: [phone]
Internet: www.in-situ.com
Support: 800-446-7488 (U.S.A. & Canada)
In-Situ makes no warranty of any kind with regard to this material, including, but not limited to, its fitness for a particular application.
In-Situ will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing,
performance, or use of this material.
In no event shall In-Situ Inc. be liable for any claim for direct, incidental, or consequential damages arising out of, or in connection
with, the sale, manufacture, delivery, or use of any product.
In-Situ and the In-Situ logo, Win-Situ, TROLL, Baro Merge, BaroTROLL, HERMIT, HydroVu™, iSitu, Pocket-Situ, RDO, RuggedCable,
RuggedReader, SmarTROLL™, TROLL, VuSitu™, and Win-Situ are trademarks or registered trademarks of In-Situ Inc. Microsoft and
Windows are registered trademarks of Microsoft Corporation. Pentium is a registered trademark of Intel. Tefzel and Delrin are
registered trademarks of E. I. DuPont de Nemours and Company. Viton is a registered trademark of DuPont Dow Elastomers.
Kellems is a registered trademark of Hubbell Inc. Alconox is a registered trademark of Alconox Company. Lime-A-Way is a registered
trademark of Reckitt Benckiser. Android is a trademark of Google Inc. iPod and iPhone are trademarks of Apple Inc., registered in the
U.S. and other countries. The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any
use of such marks by In-Situ Inc. is under license. NIST is a registered trademark of the National Institute of Standards and
Technology, U.S.A. Other brand names and trademarks are property of their respective owners.
The presence of the Waste Electrical and Electronic Equipment (WEEE) marking on the
product indicates that the device is not to be disposed via the municipal waste collection
system of any member state of the European Union.
For products under the requirement of WEEE directive, please contact your distributor or local
In-Situ office for the proper decontamination information and take back program, which will
facilitate the proper collection, treatment, recovery, recycling, and safe disposal of the device.
0061030 | 2019-03-14

800-446-7488 3www.in-situ.com
Table of Contents
2 Introduction 5
Unpacking and Inspection 5
Model Number 5
Serial Number 6
Safety 6
General Specifications 7
3 Configuring Your Instruments 7
Overview 7
Connecting an In-Situ Instrument to the Computer 7
Changing Instrument Communication Settings 8
Changing Instrument Communication Settings - TROLL 9500 Only 8
Setting Up a Log 9
4 Configuring the Telemetry Device 9
Overview 9
Opening the Unit 9
Battery 9
Connecting the Cube to the Computer 10
Select Connected Probes 10
Select Probe Parameters for Alarming 10
Set Level Reference 11
Set the Site Name and Clock 11
Configure Options 12
Modem Parameters 12
Activate Alarms 13
Set Probe Reading Schedule 13
Set Wake Up Events 13
Restart Device and Test Communications 14
5 Digital, Pulse, and Analog Input 14
Wiring Diagram 15
Connecting the Cube to the Computer 15
Input Configuration 15
6 Field Installation 16
Deploy the Cube 16
Improving Signal Quality 16
7 Troubleshooting 17
Troubleshooting Common Issues 17
I Can't Connect 17
I Cannot Select Barometric Compensation on my Non-vented Cube 17
Error Codes and Messages 18
Activate the Modem 18

800-446-7488 4www.in-situ.com
SIM Card 19
SD Card 19
Warranty 19
Obtaining Repair Service 20
8 Appendix - Alarms 20
Alarms - Overview 20
Absolute Mode 21
Incremental Mode 22
Probe Out of Range SMS Alarms in Absolute Mode 22
Probe Out of Range SMS Alarms in Incremental Mode 23

800-446-7488 5www.in-situ.com
Introduction
This manual is intended to describe the characteristics, operation, and maintenance of the Cube 300S TelemetrySystem.
Unpacking and Inspection
All Cube 300 Telemetry Systems contain the following items:
lCube 300S unit
lNickel Cadmium rechargeable battery pack
lStub antenna
You must supply the following items for setup and installation:
lCube setup/communication cable (part number 0062260)
lBattery charger for the Nickel Cadmium battery pack (part number 0062370) (optional)
lIn-Situ instruments and appropriate cables
lTROLL Com Communication Device for connecting your In-Situ instruments to your computer
lWall mounting plate for the Cube 300S (optional - part number 0062330)
lPole mounting adapter for the Cube 300S (optional - part number 0062340)
lANT Tube Tool Software* for programming your Cube.
lWin-Situ 5 Software* for programming your In-Situ instruments
* Software can be installed from www.in-situ.com/software
If you did not purchase a SIM card and data plan from In-Situ, you will need these additional items:
lSIM (subscriber identity module) card
lCellular service plan
Your Cube Telemetry System was carefully inspected before shipping. Inspect the package for any physical damage sustained
during shipment. Notify In-Situ and file a claim with the carriers involved if there is any damage. Do not attempt to operate the
instrument when damage has occurred.
Model Number
The model number is printed on the product label affixed to the unit body. The model number states what type of unit you have.
Below is an example model number.
C3S-3G-B-5T
The first set of characters determine the product type. "C3" indicates a Cube and "S" indicates a solar-powered unit.
The second set of characters indicate the type of modem installed. "2G" means a 2nd generation cellular device, "3G" means a 3rd
generation device.
The single character indicates whether the unit is vented (V) or non-vented (B). Non-vented units have an internal barometric sensor
installed.

800-446-7488 6www.in-situ.com
The final set of characters indicates the instrument connection type. The number equals the amount of connections. An "RT"
following the number means Rugged TROLL connection, while a "T" means titanium Twist-lock connection.
Therefore, the example model number means the following:
C3S-3G-B-5T: Cube 300S (solar), 3G, non-vented, 5 Twist-lock connections
Serial Number
The unit serial number is printed on the product label affixed to the unit body. This number is important for warranty and service
purposes.
Safety
lDo not connect the battery without an antenna installed.
lNever install a battery other than one supplied by In-Situ
lDo not submerge the Cube in liquid.

800-446-7488 7www.in-situ.com
General Specifications
Operating ranges Temp: -20° to 70° C (-4 to 158° F)
Humidity: 95% max. non-condensing
Dimensions 36 x 24 x 13 cm (14.2 x 9.4 x 5.1 in.)
Weight with battery 3100 g (6.83 lbs)
Materials GW PLAST 75
Rating IP65
Power
Internal battery
Solar panels integrated
NiCd 7.2 V / 1400 mAh
Instrument compatibility
Aqua TROLL 100/200 Data Logger
Aqua TROLL 400 Multiparameter Instrument
Aqua TROLL 600 Multiparameter Instrument
BaroTROLL Data Logger
Level TROLL 400/500/700/700H Data Loggers
RDO PRO-X Probe
Rugged BaroTROLL Data Logger
Rugged TROLL 200 Data Logger
TROLL 9500 Multiparameter Instrument
Communication
Antenna
GSM quad band—850, 900, 1800, 1900 MHz (GPRS, SMS, email, FTP);
2G or 3G
SMA connector with stub antenna or optional external antenna
Sensors Built-in barometric pressure sensor (non-vented systems only)
Built-in temperature system
Warranty 1 year from date of shipment
Configuring Your Instruments
Overview
Cube 300S systems support up to 5 In-Situ devices. You must change communication settings on your devices so they can transmit
data to the Cube.
Connecting an In-Situ Instrument to the Computer
1 Laptop or PC
2 TROLL®Com Communication Device*
3 RuggedCable®System**

800-446-7488 8www.in-situ.com
4 In-Situ instrument
* TROLL Com device may be a USB-connect, serial-connect, or direct-connect** model
** RuggedCable is omitted when using a direct-connect TROLL Com
Changing Instrument Communication Settings
Complete the following steps for each instrument you want to connect to the Cube.
1. Connect to the instrument using Win-Situ 5 software.
2. Click the Device Setup tab .
3. Click Modbus Setup...
4. Select the following options:
Baud: 9600
Data Bits: 8
Parity Bits: None
Stop Bits: 1
End Of Message Timeout (ms): 1000
End of Session Timeout (ms): 5000
Mode: Modbus-ASCII
5. Enter a unique number in the device address for each instrument you want to connect to the Cube. No instrument should have
the same device address. Record these addresses for future reference.
6. Click the checkmark. Click Yes to change the communication settings. Click Yes or No to save these settings as the default for
Win-Situ 5.
You must change Win-Situ Software communication settings to match the device address and instrument
communication settings next time you connect the instrument. Change this under Preferences >Comm Settings.
Set up and start a log in the instrument if you require data redundancy and your instrument supports internal data logging.
Changing Instrument Communication Settings - TROLL 9500 Only
1. Open Win-Situ 4 software and follow the steps in the Connection Wizard.
2. Set the baud rate to 9600 and connect to instrument.
3. Right click the TROLL 9500 device in the tree on the left, and select Edit.
4. Select ASCII Mode Preferences, and click Next.
5. Select the following options:
Comma delimited
Enable ASCII mode of linear tests
6. Click Finish.
7. For the TROLL 9500 to function, you must set up a log in Win-Situ and choose the same logging interval you have selected in the
ANTTool for the Cube.
8. Use the TROLL9500's serial number as the device address when configuring this system with the ANT Tool.

800-446-7488 9www.in-situ.com
Setting Up a Log
The Cube logs data from instruments directly to the internal SD card. How and when the data is recorded is configured using the
Cube set up tool.
If you require data redundancy, program a log on your instruments prior to connecting them to the Cube. Some instruments do not
support logs.
Refer to your instrument manual for instructions on setting up a log.
Configuring the Telemetry Device
Overview
If you purchased a data plan through In-Situ, you need to open the unit and connect the battery, and then set up the Cube using the
configuration software.
If you are using a 3rd party data plan, you will need to install the SIM card prior to setting up the Cube with the configuration
software. See "SIM Card" on page 19.
Opening the Unit
1. Place the unit on a flat surface.
2. Remove the fourscrews from the cover of the unit and remove the cover.
3. Remove the four screws from the top panel. Push down on the left side of the panel.
Battery
Cube 300S systems have a nickel-cadmium battery pack (PN 0062290) that is rechargeable via solar panel or using the battery
charger. Batteries are installed but not connected prior to shipping.
To connect, disconnect, or change a battery pack, follow the steps below.
1. Ensure an antenna is attached to the unit.
Never connect or disconnect power to the unit without an antenna attached.

800-446-7488 10 www.in-situ.com
2. Plug in or unplug the battery pack from the circuit board connection shown below.
Connecting the Cube to the Computer
1. Connect the setup cable to the communication port of the Cube and to the computer.
2. Download the ANT Tube Tool software from www.in-situ.com/support
3. Install and open the ANT Tube Tool software.
4. Select the correct serial port. A serial-to-serial adapter is typically COM1. A USB-to-serial adapter is typically a different COM
number.
Select Connected Probes
1. Connect your instruments to the Cube.
2. Click Probe and set-point configuration.
3. Click the Connected probes tab.
4. Select the appropriate probe names from the drop down menus, and enter the correct device addresses as set in Win-Situ 5.
If you have a Cube with a barometric sensor installed inside it, Probe 1 will automatically be listed as "Barometer" and
the address will be listed as 100. Do not change this setting.
5. Click Write probes and set-points.
6. Close the window.
Select Probe Parameters for Alarming
1. Click Probe and set-point configuration.
2. Click the Parameters monitoring tab.
3. Select a connected probe from the drop-down menu, and then select a parameter to monitor. Cube units monitor up to eight
total parameters for alarms from the connected probes.

800-446-7488 11 www.in-situ.com
4. Enter the minimum and maximum values to trigger warnings and alarms. If a parameter is measured outside the Warning levels,
the measurement is stored in the log memory even if the Cube is not designated to save that reading. If a parameter is outside
the Alarm levels, the reading is stored and an alarm message is sent if the corresponding alarm has been enabled and
configured.
Use the same units for Warning and Alarm levels as the probe was set to use in Win-Situ 5.
5. Select the monitoring mode for Warnings/Alarms.
Absolute mode: Warning or Alarm occurs when a single reading is higher or lower than the maximum or minimum level.
Incremental mode: Warning or Alarm occurs when the change between two consecutive readings is greater than the
Maximum value or less than the Minimum value. The alarm threshold is a slope instead of a fixed value.
For additional information on alarms, See "Alarms - Overview" on page 20.
6. Click Write probes and set-points.
7. Close the window.
Set Level Reference
1. Click Functional mode and test.
2. Click Probes, real-time reading.
3. Click the Immediate reading probes button. Note the units used for level readings.
4. Close the window.
5. Click Probe and set-point configuration.
6. Click the Level reference setting tab.
7. Select the instrument to change the level reference from the drop down menu.
The instrument must be connected by cable to the Cube to change the level reference.
8. Select the appropriate level mode in the Parameter Id drop down menu. Refer to your instrument manual for more information
on level modes.
9. Click Save Id parameter.
10. Enter your level reference value.
11. Click Set the Level reference button.
12. Close the window.
Set the Site Name and Clock
1. Click General information, parameters and functional options.
2. Click the Information tab.
3. Enter a site name for your deployment area and click Set the Site Name.
4. Click Set clock to synchronize the Cube clock with your computer clock.
5. Close the window.

800-446-7488 12 www.in-situ.com
Configure Options
1. Click General information, parameters and functional options.
2. Click the Options tab.
3. "Barometric compensation for level readings" is only changeable if you have a Cube with an internal barometric sensor. Enter a
manual value for the density of water if needed.
4. Select "Power supply to the probes" if you are deploying an Aqua TROLL 400, RDO PRO-X probe, or Rugged TROLL 200.
5. Select whether to send data to an email address or to an FTP site.
Do not alter the settings in the data file settings.
6. Click the Write options and parameters button.
7. Close the window.
Modem Parameters
1. Click General information, parameters and functional options.
2. Click the Communication (1) tab.
3. Enter the Access point name (APN) in the field under "Access Point". If you purchased a SIM card and data plan through In-Situ,
your access point name is:
For KORESIMcards:
c2.korem2m.com (U.S.A.)
vfd1.korem2m.com (outside U.S.A.)
For EMnify SIM cards:
em
If you are using a third-party cellular service provider, you must contact them for your APN.
4. If your cellular service provider requires a user name and password, enter those in the fields under the access point name. In-
Situ USA SIM cards do not require a user name or password. In-Situ International SIM cards require a user name and password:
Username: KORE
Password: 1234
5. Enter up to 2 phone numbers in the fields under "SMS" to receive Cube status updates and alerts via text messages.
6. If you are using FTP to receive data, fill in all the fields of the FTP parameters section. "CSV" and "TXT" are the only options for file
type.
FTP site must support ASCII and PASV data transfer modes.
The FTP filename MUST be unique if you are setting up multiple telemetry units. In-Situ recommends using the
telemetry unit serial number for each unit set up.
7. To receive data or alerts using email, click the Communication (2) tab. Enter the SMTP server for your email or internet service
provider. If your provider requires a user name and password, enter those in the fields under the SMTP server. In-Situ SIM
cards do not provide an SMTP server.

800-446-7488 13 www.in-situ.com
Email (SMTP) communications can only be achieved by sending data without SSL encryption.
8. Enter the email address you'd like to receive the email from (must be a valid address), the address to receive email, and a
carbon copy address if desired.
9. Click Write options and parameters.
10. Close the window.
Activate Alarms
1. Click General information, parameters and functional options.
2. Click the Alarms tab.
3. Select the alarms you wish to activate. To activate alarms that are dependent on probe parameter readings, select "Reading
from probe out of range."
4. Under the "Alarm options" heading, select whether to send alarms using SMS (text) messages when they occur, then select
whether to send alarm statuses each time the Cube sends measurement values. Email alarms require an SMTP server that allows
login without authentication.
5. Enter the number of consecutive times a parameter in Absolute alarm mode can exceed its threshold before an SMS message is
generated. A value of 1 means an SMS message is generated every time.
6. Enter the number of consecutive times a parameter in Incremental alarm mode can exceed its threshold before an SMS
message is generated. A value of 1 means an SMS message is generated every time.
7. Enter the maximum number of text messages to be sent for the same Alarm episode.
8. Enter the maximum number of alarms that can be sent per day.
9. Click Write alarm parameters.
10. Close the window.
Set Probe Reading Schedule
1. Click Frequency of wake-up events.
2. Click Frequency of probe readings and options.
3. Select how often in minutes the Cube reads the probes. A value of 0 means the Cube never reads the probes, a value of 60
means every hour, and a value of 1440 means a reading every 24 hours.
4. Select how often the Cube saves the readings. A value of 1 means every reading.
5. Select how often the Cube transmits the readings. A value of 1 means every reading.
6. Select the significant digits to be included in the data.
7. Click Write frequency and options.
8. Close the window.
Set Wake Up Events
The Cube can be programmed with up to 8 different wake up periods. A wake up period is when the Cube sends data, sends a
status text message, or waits for an external connection.

800-446-7488 14 www.in-situ.com
Wake Up events are not necessary for most use cases.
1. wake up events.
2. Click the Wake up events tab.
3. Under "Wake up no. 1," select the amount of time for the Cube to wake up.
4. Select the day of the week for the wake up event.
5. Select the starting time. The Cube cannot be programmed for 12:00:00 AM.
6. Select the type of task for this wake up event. If "Wait for phone connections" is selected, additional options become available.
7. Scroll down to program additional wake up events.
8. When all events are programmed, click Write frequency and options.
9. Close the window.
Restart Device and Test Communications
1. Click Functional mode and test.
2. Click the Probes, real time reading tab.
3. Press the Immediate reading probes button. Ensure all values are appropriate for the current conditions of the instruments. If
the readings are all zeros there is a connection issue with your instruments. See "Changing Instrument Communication Settings"
on page 8.
4. Click the Test tab.
5. Click the FTP test button to have a sample data file sent to the FTP site you specified in the previous setup.
6. Click the Test data email button to have a sample data file sent to the email addresses you specified in the previous setup.
If either the FTP test or email test return error codes refer to the Troubleshooting section.
7. Click the Status tab.
8. Click the Stop device button.
9. Click the Start device button.
10. Close the window.
Digital, Pulse, and Analog Input
The Cube supports digital, pulse, or analog device input via a stripped-and-tinned cable that connects to the Cube communication
port. This device can be set up in the Tube Tool.

800-446-7488 15 www.in-situ.com
Wiring Diagram
Connecting the Cube to the Computer
1. Connect the setup cable to the communication port of the Cube and to the computer.
2. Download the ANT Tube Tool software from www.in-situ.com/support
3. Install and open the ANT Tube Tool software.
4. Select the correct serial port. A serial-to-serial adapter is typically COM1. A USB-to-serial adapter is typically a different COM
number.
Input Configuration
1. Click General information, parameters, and options.
2. Click the Options tab.
lFor a digital or pulse input: enter a Parameter name, value of a parameter, and parameter units under Input 1.
lFor an analog input: enter a Parameter name, high and low values, and parameter units under Input 2.
The Power supply to the probes checkbox must be checked for analog input devices.
For HydroVu users, the Parameter name and units are directly passed to the cloud. They cannot be changed
from HydroVu.
3. Click Write options and parameters.
4. Close the window. Click Probe and set-point configuration.
5. From an open probe drop down menu, select Digital in, Pulse in, or Analog in.
6. Click Write Probe and set-points.

800-446-7488 16 www.in-situ.com
7. Close the window.
If you require alarming for the input device, continue with steps 8-12.
8. Click theParameters monitoring tab.
9. Select the input from one of the probe drop down menus.
10. Select the parameter from the parameter drop down menus.
11. Set the Warning and Alarm levels for the parameter, and set the level mode.
12. Click Write Probe and set-points.
Disconnect the communication cable and remember to connect the stripped-and-tinned cable of the device
to the Cube before conducting any testing or when deploying the device.
Field Installation
Deploy the Cube
Deploy your In-Situ Instruments as described in the Owner's Manual.
The Cube must be deployed in an area that receives direct sunlight for most of the day. In the northern hemisphere, deploy the
Cube with the solar panel facing south. In the southern hemisphere, deploy the Cube with the solar panel facing north.
The Cube includes four plastic mounting adapters that can be attached to the pre-drilled holes on the back of the enclosure using
the provided screws. In-Situ recommends using bolts to secure the plastic mounting brackets to your deployment location.
If you are deploying the Cube using the Wall Mounting Adapter (PN 0062330), use appropriate hardware to attach the Cube to the
adapter using the pre-drilled holes.
If you are deploying the Cube using a different method, use the guidelines on the back of the Cube enclosure for appropriate
mounting hardware dimensions. Always screw mounting hardware into the pre-drilled holes on the back of the enclosure. Never
drill directly into the enclosure. This will void the warranty.
Improving Signal Quality
Cellular signal depends on several factors, including coverage area, antenna type, and objects in the area that may cause
interference.
If your Cube is receiving poor signal or frequently misses transmissions, you can check the following to help determine the cause.
∙ The well casing may prevent the Tube from sending or receiving transmissions. Consider using an external antenna (PN 0062240)
that can be mounted on the top of the well to prevent casing interference.
∙ Check the cellular provider's coverage area map. Your deployment area may be in a non-coverage area.
∙ Check the area surrounding your equipment. Objects like trees, electrical wires, and cement walls can affect cell reception.
Consider moving the Cube to a different area to test reception.
∙ If your system cannot be moved, consider using a different type of antenna that can be mounted away from potential interference.

800-446-7488 17 www.in-situ.com
Troubleshooting
Troubleshooting Common Issues
I Can't Connect
1. Activate the modem and wait 5 seconds. See "Activate the Modem" on page 18.
2. Verify SIM installation. See "SIM Card" on page 19.
3. Verify your SIM has been activated through your service provider.
4. Verify network band type through your service provider (e.g., GSM versus GPRS).
5. Verify signal quality. See "Activate the Modem" on page 18.
6. Verify the current band and network. In-Situ recommends 850/900 MHz dual-band and Automatic, 3G preferred for the
Western Hemisphere, and 850/900/1800/1900 quad-band and Automatic, 3G preferred for the Eastern Hemisphere. See
"Activate the Modem" on page 1.
7. Conduct an FTP or email test. See "Restart Device and Test Communications" on page 14.
8. Check probe readings:
1. Click Functional mode and test.
2. Click Probes, real-time reading.
3. Click theImmediate reading probes button. Note the units used for level readings.
9. Verify your reading and transmission settings. See "Set Probe Reading Schedule" on page 13.
10. Restart the device. See "Restart Device and Test Communications" on page 1.
Units that have been restored to factory settings must have their batteries unplugged and plugged back in
to communicate.
I Cannot Select Barometric Compensation on my Non-vented Cube
1. Open the ANT Tube Tool.
2. Enter the following characters into the PASSWORD field (case sensitive):
p1RLa
3. Click Functional mode and testing.
4. Click the Sending Commands tab.
5. Enter the following string into the command to be sent box:
@>E97,00,17,05<
6. Click Send Command.

800-446-7488 18 www.in-situ.com
Error Codes and Messages
Problem Possible Solutions
The software displays the message, "The Cube
didn't reply in the expected time. Please verify if it is
connected."
∙ Check connections between the Cube and the computer.
∙ Check the COM selected in the serial port dropdown menu.
∙ Open the Cube and check that the battery is connected.
NOT_REG Verify the antenna is installed. Verify signal strength.
Error 305 Check the phone number field for forbidden characters.
Error 515 Wait 15 minutes and resend the SMS.
Error 803 Verify the APN. Verify that the SIM has been enabled. Verify signal
strength.
Error 810 Insert a SIM card into the Cube.
Error 811 Enter the SIM PIN number.
Error 812 Verify the APN. Verify that the SIM has been enabled.
Error 813-817 Verify the username and password for the APN.
Error 831 Verify the directory exists & that you have permission to access.
Error 832 Verify the Port number.
Error 833 Verify access to the Port.
Error 840 Someone is already logged in with your credentials.
Error 841 Verify the FTP server, username, and password.
Error 842 Check the FTP server functionality.
Error 861 Username is rejected by the server.
Error 862 Password is rejected by the server.
Error 865 Authentication error.
Error 866 Server is not ready.
Error 867 Email retrieving error.
Error 868 Email size error.
Error 880 Sender email address rejected by server.
Error 881 Recipient email address rejected by server.
Error 882-884 Email error.
Activate the Modem
Activate the modem if the Test FTP functionality returns an error.
1. Click Functional mode and test.
2. Click the Modem, settings, and tests tab.

800-446-7488 19 www.in-situ.com
3. Click the Activate modem button.
4. Select the GSM band for your geographical area and click the Set GSM band button.
5. Select whether your network is 2G or 3G and click the Set network button.
6. Click the Verify SIM and PIN button.
7. Click the Show signal quality button if you are near your deployment area.
8. Click the Deactivate modem button.
9. Close the window.
SIM Card
Cube 300 units require a SIM card for communication over the wireless network.
If you are managing your data plan through In-Situ, a SIM card is installed in the equipment prior to shipment.
If you are managing a data plan through a third party, you must obtain a SIM card from their service provider and install it yourself.
Consider if your application requires a static IP address when purchasing the SIMcard.
Once a SIM card is obtained, install it in the Cube as shown below.
The SIM card slot is located between the two circuit boards, next to the circular cutout closest to the battery terminal.
1. Align the SIM card so the diagonal cut is facing away from the circuit board and the gold chip is facing the round cut.
2. Gently insert the card into the slot and push in fully.
SD Card
The Cube has a 512 MB SD Mini memory card installed. The system will not function without an SD card.
Warranty
In-Situ warrants the Cube Telemetry System for one year from date of shipment by the end user against defects in materials and
workmanship under normal operating conditions. To exercise this warranty contact Technical Support for a Return Material
Authorization (RMA) and further instructions. Complete warranty provisions are posted on our website at www.in-situ.com.

800-446-7488 20 www.in-situ.com
Obtaining Repair Service
If you suspect your system is malfunctioning and repair is needed, you can help assure efficient servicing by following these
guidelines:
1. Call or email In-Situ Technical Support. Have the product model and serial number available.
2. Be prepared to describe the problem, including how the product was used and the conditions noted at the time of the
malfunction.
3. If Technical Support determines that service is needed, they will ask your company to fill out the RMA form and pre-approve a
specified monetary amount for repair charges. When the form and pre-approval is received, Technical Support will assign an
RMA (Return Material Authorization) number.
4. Clean the product as described in the manual.
5. If the product contains a removable battery, remove and retain it unless you are returning the system for a refund or Technical
Support states otherwise.
6. Carefully pack your product in its original shipping box, if possible.
7. Mark the RMA number clearly on the outside of the box.
8. Send the package, shipping prepaid, to:
In-Situ
ATTN: Repairs
221 East Lincoln Avenue
Fort Collins, CO 80524
The warranty does not cover damage during transit. In-Situ recommends insurance for all shipments. Warranty repairs will be
shipped back prepaid.
Outside the U.S.
Contact your international In-Situ distributor for repair and service information.
Appendix - Alarms
Alarms - Overview
The Cube monitors up to eight parameters that trigger warnings and alarms based on measurement values compared to a set of
thresholds. Each alarm must be in either Absolute Mode or Incremental Mode.
When a warning is triggered, the measurement is stored in the log memory even if the Cube is not designated to save that reading.
When an alarm is triggered, the reading is stored and an alarm message is sent (if the corresponding alarm has been enabled).
Alarm Mode is set in the Probe and Set-Point Configuration Menu, under the Parameters Monitoring tab.