Inogen One G3 User manual

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 1 of 17
INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL
96-03996-00-01
Revision F
This Manual applies to the following Inogen, Inc. products:
Inogen One G3 Oxygen Concentrator, model # IO-300
Inogen One AC Power supply, model # BA-301
Battery, model # BA-300
Battery, model # BA-316

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 2 of 17
TABLE OF CONTENTS
1.INFORMATION FOR PROVIDERS OF THE INOGEN ONE G3........................................................................3
1.1.CAUTION AND WARNING STATEMENTS .................................................................................................................3
2.SETTING UP A PATIENT ON INOGEN ONE G3 .............................................................................................5
2.1.RECOMMENDATIONS FOR USE ...............................................................................................................................5
2.2.SYSTEM COMPONENTS........................................................................................................................................... 5
2.3.USING THE INOGEN ONE G3..............................................................................................................................5
2.4.SELECTING THE PROPER FLOW SETTING ...........................................................................................................6
3.SERVICING THE INOGEN ONE G3.....................................................................................................................7
3.1.MAINTENANCE BY THE PROVIDER........................................................................................................................7
3.2.MAINTENANCE BY THE PATIENT .......................................................................................................................11
3.3.EXPECTED SERVICE REQUIREMENTS .................................................................................................................14
4.INOGEN ONE G3 SYSTEM SPECIFICATIONS................................................................................................14
5.INOGEN ONE G3 ERROR CODE TABLE............................................................................................................ 15
6.ERROR RECALL.......................................................................................................................................................17
7.CONTACTS FOR MORE INFORMATION ..............................................................................................................17

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 3 of 17
1. INFORMATION FOR PROVIDERS OF THE INOGEN ONE G3
Thank you for choosing to provide your patients with the Inogen One
G3 oxygen concentrator. We are pleased to offer you and your patients
one solution for your many oxygen needs.
This Technical Manual will familiarize you with provider-specific
information regarding the Inogen One G3 Oxygen Concentrator and its
accessories. Before reading this Technical Manual, please read and
review the Inogen One G3 Patient Manual for description and
indications for use of the device.
Be sure to thoroughly read all of the information in this manual in
its entirety. If you have any additional questions, please see the
list of contacts at the end of this Technical Manual.
Instructions included in this Technical Manual are intended to help
assure that patients are given proper guidance in the use and function
of the Inogen One G3 and its accessories. Proper care in relaying
this information will not only enhance the user’s experience with the
Inogen One G3, but will also protect the patient, prolong the life of
the device, and help you avoid unnecessary service calls and
complaints from users.
1.1. Caution and Warning Statements
You will see Warnings and Cautions throughout this Technical
Manual. To ensure effective Oxygen Therapy and proper operation of
the Inogen One G3 Oxygen Concentrator, you must observe them
carefully.
WARNING
A WARNING indicates that the personal SAFETY of the Patient
may be involved. Disregarding a WARNING could result in a
significant injury. Be sure that patients understand all
WARNING statements.
CAUTION
A CAUTION indicates that a precaution or a service
procedure must be followed. Disregarding a caution could
lead to a minor injury or damage to the equipment. Be sure
that patients understand all CAUTION statements.
NOTE A NOTE indicates specific information to improve ease of
use or maintenance of the equipment.
DESIGN
NOTE
A DESIGN NOTE indicates specific information regarding the
design of the Inogen One G3 and/or accessories. This
information is included in this manual to provide you with
a greater working understanding of the device. This

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 4 of 17
information is not required to operate or maintain the
Inogen One G3.
In many cases, warnings and cautions have been included in the
Inogen One G3 User Manual.

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 5 of 17
2. SETTING UP A PATIENT ON INOGEN ONE G3
2.1. Indications for Use
The Inogen One G3 Oxygen Concentrator is used on a prescriptive
basis by patients requiring supplemental oxygen. It supplies a high
concentration of oxygen and is used with a nasal cannula to channel
oxygen from the concentrator to the patient. The Inogen One Oxygen
Concentrator may be used in a home, institution, vehicle and
various mobile environments.
NOTE
Availability of an alternate source of oxygen is
recommended in case of power outage. Several certifying
bodies for Home Health Care Providers require that back-up
oxygen be available to the patient. Supplemental oxygen
cylinders or extra Inogen One G3 Batteries may satisfy
these requirements.
CAUTION
Oxygen demand of some patients, particularly those with
high breathing rates and high flow settings, may exceed the
capabilities of the Inogen One G3. Inogen suggests that
each patient be titrated to assure that the Inogen One G3
is an appropriate solution for their needs.
2.2. System Components
The following are standard components of the Inogen One system:
oInogen One G3 Oxygen Concentrator
o8 Single Battery, BA-300
oAC to DC Power Supply, BA-301
oDC Power Cord
oCarry Bag
oCannula
Patient Set-Up. To properly set up a patient on the Inogen One
G3 System, you may need to provide:
oPulse Oximeter (for titration, not included)
oExtra cannulas (not included)
2.3. Using the Inogen One G3
To quickly configure the Inogen One G3 for patient use:
1. Slide the battery onto the bottom of the system until the
latch clicks into place.
2. Connect AC power cord to the power supply.
3. Connect the power supply to the Inogen One G3.

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 6 of 17
4. Plug into closest AC outlet
5. Turn on the Inogen One G3 by pressing the on/off button.
6. Set the Inogen One G3 to correct flow setting prescribed by
the physician or clinician by pressing the + (increase flow)
or – (decrease flow) button.
7. Attach cannula to the metal hose barb located next to the
handle of the Inogen One G3.
For further information regarding the use of the Inogen One G3,
please consult the User Manual.
2.4. Selecting the Proper Flow Setting
2.4.1. Bolus Volumes Specification
All oxygen conserving devices (OCD’s) function differently,
and therefore it is prudent to titrate patients for any new
conserving device. Delivery timing, bolus volume, and oxygen
concentration all contribute to a patient’s fraction of
inspired oxygen (FiO2), and therefore to the OCD’s efficacy at
maintaining the patient’s blood oxygen saturation.
As an oxygen concentrator, the Inogen One G3 does not contain
a finite stored volume of oxygen, such as with compressed gas
or liquid cryogenic systems. The Inogen One G3 can provide
oxygen to the patient as long as a source of electricity is
available. However, because the oxygen is being produced as
it is used, supply of oxygen is rate-limited. The Inogen One
G3 delivers up to 1050 ml/min of 90% oxygen (earlier models
deliver up to 840 ml/min of 90% oxygen).
At each flow setting, the Inogen One generates a specific
amount of oxygen (210ml per setting), and the on-board OCD
attempts to deliver all of this product to the patient. This
is equivalent to a conserving ratio of 4.76 at all flow
settings and breathing rates. Slower breathing patients will
receive larger boluses, and faster breathing patients will
receive smaller boluses.
DESIGN
NOTE
This method of bolus volume determination is similar to
what is experienced by a patient using a continuous flow
concentrator – actual alveolar oxygen inspiration is more
closely linked to flow setting than to breathing rate.
In general, the Inogen One G3 delivers 14ml per bolus per flow
setting at 15 breaths per minute (210ml/min per flow setting).
The following table summarizes the bolus volumes delivered by
the Inogen One OCD at 20C and Sea Level:

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 7 of 17
Flow
setting Flow Rate (ml +/- 10%)
180 min nominal max min nominal max min nominal max
1.0 210 18.9 21.0 23.1 9.5 10.5 13.6 7.6 8.4 9.2
2.0 420 37.8 42.0 46.2 18.9 21.0 27.2 15.1 16.8 18.5
3.0 630 56.7 63.0 69.3 28.4 31.5 40.8 22.7 25.2 27.7
4.0 840 75.6 84.0 92.4 37.8 42.0 54.4 30.2 33.6 37.0
5.0 1050 94.5 105.0 115.5 47.3 52.5 67.9 37.8 42.0 46.2
10 BPM
(+/- 3ml or +/- 10%) 20 BPM (+/- 3ml or +/- 10%) 25 BPM (+/- 3ml or +/- 10%)
DESIGN
NOTE
Bolus Volume is tuned to provide the correct bolus volume
when delivered through a nasal cannula such as the Salter
Labs 1600Q. If bolus
v
olumes are measured without a cannula
or with a different type of nasal cannula, bolus volumes
will vary from values stated in the table above.
2.4.2. Trigger sensitivity
The conserver will trigger when the negative pressure at the
internal sensor reaches -0.12 cm H20 (+/- 20%). This low
trigger sensitivity allows for breath detection of very
shallow breathing, but may also result in the occasional
trigger due to motion of the cannula or motion of the
concentrator. The trigger sensitivity may vary
2.4.3. Flow Setting Selection Relative to Physician
Prescription
Inogen has labeled each of the four settings to provide a
guideline for matching the setting of the device to the
continuous flow prescription issued by the physician. Actual
correlation is dependent upon the patient’s breathing rates,
inspiratory tidal volume, and other physiologic factors.
Inogen suggests that each patient be titrated (a) while
sedentary, (b) while active or ambulatory.
2.4.4. Use with the Inogen Satellite Conserver
The Inogen One G3 is not compatible with the Inogen One
Satellite Conserver
3. SERVICING THE INOGEN ONE G3
3.1. Maintenance by the Provider
3.1.1. Authorized Repair Centers
The Inogen One G3 is only intended to be repaired by
authorized repair centers. If a repair is required, please
contact Inogen to locate your nearest authorized repair

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 8 of 17
center. If you would like to become an authorized repair
center, please contact Inogen for access to certification
training, service instructions, component part lists and the
necessary repair equipment.
3.1.2. Checking Life Clock, Serial #, and SW version
To check usage, press and hold the Alarm Bell Button for 5
seconds. The concentrator’s display will show the hour meter,
the unit’s serial number, and the software version installed on
the device.
NOTE
Do not disassemble the Inogen One G3 or any of the
accessories or attempt any maintenance other than tasks
described in this Technical Manual unless you have
completed a training course through Inogen. Disassembly of
the Inogen One G3 or any of the accessories without proper
training certification will void the product warranties.
Contact Inogen for information about receiving proper
training and certification for service of the Inogen One G3
and accessories.
3.1.3. Suggested Materials for Regular Maintenance
To perform regular field maintenance (by a technician) on the
Inogen One G3 System, you may need:
oReplacement cannulas (RP-128)
oReplacement intake screens (RP-300 and RP-301)
oReplacement Inogen One G3 Batteries (BA-300 or BA-316)
oCannula barb removal tool (Spanner Wrench, RP-102)
oReplacement product filters (RP-101)
oUSB storage drive for data log transfers (such as PNY PN#
P-FD2GBATT2-SF)
oExternal Oxygen Analyzer (such as Salter Labs PrO2 Check)
NOTE
During a normal field maintenance visit, the technician may
elect to turn off the concentrator for approximately 30
minutes. If the patient requires oxygen during this period,
Inogen recommends making arrangements to bring an extra
oxygen supply (such as a supplemental Inogen One G3
Concentrator).
3.1.4. System Inspection
At the start of any maintenance visit:
1. Be sure to ask the patient if they have experienced any
difficulties in operating the equipment.

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 9 of 17
2. Be sure to ask the patient if they have observed any
malfunctions or changes in characteristics of the
equipment.
3. Visually inspect the device, batteries, and accessories for
cracks or other damage.
4. Feel the sides of the device for vibration and listen for
unusual noises, rattles, or other signs that the device
requires service.
CAUTION
Discovery of cracks or other types of external damage may
be indicative of other internal damage that may not be
visible. If such external damage is discovered, be certain
to inquire as to how it occurred, and whether any changes
in the device have been noticeable since its occurrence.
If you have any concern over the safety of the device,
arrange for equipment servicing.
3.1.5. Product Filter
This filter is intended to protect the user from small particles
in the product gas flow. The Inogen One G3 includes a product
filter, conveniently located behind the removable cannula nozzle
fitting. Inogen suggests that this filter be replaced between
patients.
To replace the Product Filter:
1. Use the Cannula Barb Tool (available from Inogen as RP-
102) to access the product filter. The tool has two
prongs which mate with two indentations located on the
surface of the metal cannula barb fitting on the Inogen One
G2.
2. Carefully remove the cannula fitting by unscrewing it in
the counter-clockwise direction.
3. The filter, a hard plastic disk with a silicone gasket
on its outer edge, will be visible in the recess once
the hose barb is removed.
4. Remove the filter, and inspect the recess to make sure
it is free of debris.
5. Install a new replacement filter.
6. Carefully screw the cannula barb fitting back into the recess
(clockwise) until it bottoms out on the filter gasket.
Take care to squarely screw the nozzle fitting into the
threads, and not to over tighten.
WARNING
Failure to inspect and replace the product filter may
result in the filter becoming clogged or obstructed over
time, and in reduced delivery of oxygen to the patient.

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 10 of 17
3.1.6. Oxygen Purity Check
The oxygen concentration can be checked using the Salter Labs
PrO2 Check ultrasonic oxygen analyzer. The concentrator should
be run for 10 minutes before measuring the oxygen concentration.
If the concentrator has not been used for more than 2 weeks, the
concentrator should be run for a minimum of 30 minutes to allow
for adjustments to the operating parameters prior to measuring
the oxygen concentration.
3.1.7. Data Logging
Operating data from your Inogen One G3 concentrator are
periodically recorded to flash memory located within the device.
Data is stored for a period of approximately 6-12 months; new
data replaces the oldest data as it is collected.
Additionally, the device records errors and system information
at the time of the error which is useful in diagnostics.
3.1.7.1. The following information is a list of recorded
parameters that can be used to evaluate the device and
its usage:
Real Time Clock
Life Clock
Flow Setting
Breaths per Minute
Low, Medium, and High Priority Errors
Ambient Pressure
System Temperature
Battery Status
Charging Status
3.1.8. Data Download
To download data from the Inogen One G3, you will need a USB
mass storage device. If one of the following drives cannot be
obtained, the drive must be less than 2GB in capacity and have
a native file format of FAT32. The capacity of the drive and the
file system alone do not ensure compatibility with the Inogen
One G3.
Compatible USB drives include:
PNY Attache 2GB PN: P-FD2GBATT2-SF
SanDisk Cruzer Micro 2GB PN:SDCZ6-2048RB
Kingston Data Traveler G3 2GB PN:DTIG3/2GBZ

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 11 of 17
Kingston DataTraveler 102 2GB PN:DT102/2GB
Kingston DataTraveler DT101 2GB PN: DT101G2/2GB
Dane-Elec DNL 2GB PN:DNLDAZMP02GCAW
Transcend JetFlash V30 2GB PN:TS2GJFV30
Patriot Signature 2GB PN: PSF2GUSB
To collect data:
a) With the Inogen One G3 off, insert the USB mass storage
device into the USB port behind the blue rubber cover
b) Plug in external power to the concentrator
c) Press the “alarm bell” and the “light” buttons for 5 seconds
d) The administrative mode menu will show normal. Press the
“+” or “-“ buttons until the LCD reads “Data Log”
e) Press the “alarm bell” button twice and the LCD will read
“Transferring”
f) When the data is transferred, the LCD will read “Success”
g) If the LCD screen reads “Failure” try a different type of
USB mass storage device
3.2. Maintenance by the Patient
3.2.1. Cannula Replacement
The nasal cannula should be replaced on a regular basis. A single
lumen cannula of four to 25 feet in length must be used. Inogen
has certified its performance data with the Salter Laboratories
1600Q cannula.
CAUTION Do not use total cannula tubing length exceeding 25 feet
with the Inogen One G3 unless proper saturation has been
verified by a clinician.
3.2.2. Intake Filter Cleaning
At the front of the Inogen One G3, ambient air passes through
two gross particle screens that removes dust fragments. This
particle screen must be cleaned on a weekly basis to ensure
adequate air flow through the device. If the particle screen is
not cleaned frequently, the life expectancy of the concentrator
will be shortened due to higher internal operating temperatures.
Particle screens should be cleaned using a mild detergent (e.g.,
dishwashing solution, such as DawnTM) and water solution; be sure
the filter is rinsed in water and allowed to air dry before
reuse. Additional replacement filters may be obtained from
Inogen (RP-300 or RP-301). There are other types of filters

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 12 of 17
inside the Inogen One G3 that provide additional filtration.
Maintenance of these filters is not required under normal
operating conditions.
3.2.3. Surface Cleaning
The outside case should be cleaned using a cloth dampened with
a solution of mild detergent (e.g., dishwashing detergent, such
as DawnTM) and water. Avoid getting water in or around the battery
connectors, power jack, or vents.
3.2.4. Battery Care and Maintenance
The Inogen One G3 Lithium Ion Battery requires special care to
ensure proper performance and long life. Use only Inogen One G3
Batteries with the Inogen One G3 Oxygen Concentrator.
DESIGN
NOTE
The Inogen One G3 Oxygen Concentrator adjusts its oxygen
production rate to match the oxygen demand specified by
the user flow setting. When the device is used at lower
settings, its battery life is extended. Additionally,
at lower flow settings, the concentrator does not
generate as much heat and noise, draw as much electric
current from external power supplies, and many system
components do not wear as quickly.
Initial Battery State
The Inogen One G3 batteries are shipped 40% to 100% charged.
The battery can be used immediately; however, we recommend
the battery be charged upon receipt to ensure adequate run
time.
Normal Charging
The battery is operating properly when a battery icon is
displayed on the LCD screen.
The Inogen One G3 batteries do not have a “memory” like
older NiCad battery packs. The Inogen One G3 batteries can
be partially charged and discharged without damaging the
battery packs.
Effect of Temperature on Battery Performance
The Inogen One G3 battery powers the Inogen One G3 Oxygen
Concentrator from 2 to 4.5 hours using the standard 8 cell
pack (BA-300) under most environmental conditions. To
maintain maximum run-time of the battery, users should
avoid running in temperatures less than 40oF (4oC) or higher
than 95oF (35oC) for extended periods of time.

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 13 of 17
The number of cycles that the battery will last is highly
dependent upon the temperature at which the battery is
charged. Inogen recommends that batteries not be charged
at room temperatures exceeding 75oF (24oC).
DESIGN
NOTE
The BA-300 and BA-316
w
ill typically achieve 500
charge/discharge cycles while retaining 80% of their original
capacity if proper battery care is taken.
Battery Time Remaining Clock
The Inogen One G3 continuously displays battery time
remaining. It may be necessary to inform the user that this
displayed time is only an estimate, and the actual time
remaining may vary from this value.
To avoid running out of battery power unexpectedly, users
should regularly monitor the displayed battery time
remaining and/or carry a back-up power supply (extra
charged battery or AC Power Supply).
Storage
Instruct patients to remove the battery from the Inogen One
G3 when it is not in use to avoid inadvertent discharge.
Leaving a battery attached to an idle Inogen One G3 for
prolonged periods will result in battery damage that will
severely shorten the expected life of the battery.
DESIGN
NOTE
When the concentrator is off but the battery installed, the
battery will continue to provide a small amount of power to
the concentrator’s microprocessor. This power draw will
empty a full battery in approximately 2-3 weeks.
CAUTION
Leaving a Battery in the Inogen One G3 while the device is
unused will irreversibly damage the battery. After such
storage, the battery may not be able to recharge or its
life cycle and/or capacity will be greatly diminished. A
full battery can be damaged in as little as 20 days if left
in the concentrator while not plugged in.
Instruct users to avoid storing the Inogen One G3 battery
in extreme temperatures, below -4oF (-20oC) or above 140oF
(60oC), for any amount of time. They should avoid leaving
batteries in automobiles, where these temperatures can be
regularly exceeded. Storage of the Inogen One G3 battery
in a cool, dry location will help to maximize the longevity
of the battery.

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 14 of 17
3.3. Expected Service Requirements
The following table is provided as an estimate only and
assumes typical environmental conditions for temperature,
humidity, and air pollution. Any smoking around the device
will severely shorten its life expectancy. Please refer to
product warranty coverage terms.
Service
Item Estimated Service
R
equirement Frequency
Battery 500 full charge/discharge cycles (to
approximately 80% capacity)
Compressor Function of flow setting and time
20,000 run hours @ flow setting 4
25,000 run hours @ flow setting 2
Oxygen
Sensor No Service Requirement
Molecular
Sieve 18 to 36 months depending on usage
Valves 25,000 run hours
Intake
Filter 20,000 run hours (without smoke or other abnormal
contaminants)
Cooling Fan 25,000 run hours
4. INOGEN ONE G3 SYSTEM SPECIFICATIONS
INOGEN ONE G3 CONCENTRATO
R
Dimensions:
Length Width Height
Cm In Cm In Cm In
No battery 22.2 8.75 7.6 3.0 18.4 7.25
8 cell
battery 22.2 8.75 7.6 3.0 21.0 8.25
16 cell
battery 22.2 8.75 7.6 3.0 23.5 9.25
Weight: 4.8 pounds (includes 8 cell battery)
Noise: <42 dB (G3) or 39 db (G3HF) on flow setting 2
Warm-Up Time: Approximately 2 minutes
Oxygen
Concentration: 90 + 6/-3%
Flow Control
Settings: 1,2,3,4,and 5 (G3HF only)
Power:
AC Power Supply
Input:100 to 240 VAC, 50 to 60 Hz, 1.0A to
0.5A

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 15 of 17
Output 19 VDC, 85 W
DC Input: 13.5 to 19 VDC, 10A
Rechargeable Battery: Voltage12.0 to 16.8 VDC,
Battery Duration: Approximately 2 to 4 hours for 8 cell battery
Approximately 4 to 8 hours for 16 cell battery
Battery Charging
Time:
Approximately 2.25 to 4.25 hours for 8 cell
battery
Approximately 4.25 to 8.00 hours for 16 cell
battery
Environmental
Ranges Intended
for Use:
Temperature: 40 - 104oF (4 - 40oC)
Humidity: 0% to 95%, non-condensing
Classifications
Mode of Operation: Continuous Duty
Type of Protection Against
Electrical Shock: Class II
Degree of Protection Against
Electrical Shock:
Type BF
Not intended for cardiac
application
Degree of Protection Against
Ingress of Water: Concentrator: IP 20
w/carry bag: IP 22
Degree of Safety for Application
in Presence of Anesthetic Gases: Not suitable for such
applications
5. INOGEN ONE G3 ERROR CODE TABLE
Error Code
Number Explanation
P
ossible Causes &
Troubleshooting
Instructions
001 Low voltage on power
supply Replace the power supply or remove the battery to see
if the concentrator was
running on battery power
004 Pressure Error The concentrator was shut
down due to a pressure
error. Check that the sieve
beds are installed
properly.
016 System electric current
out of specifications There may be a fault with the motor. If the error is
persistent, return the
concentrator for service

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 16 of 17
128 Signal or reading out of
spec. Applies to
signals from user
interface and other
internal connections.
A sensor has given an out
of range reading and might
need to be serviced if the
error persists after
restarting the
concentrator.
System Hot
System Cold Temperature out of specifications Remove the concentrator from the carry bag and
restart the concentrator
after 10 minutes to cool
down. If the error
persists, the fan may have
failed.
If the System Cold message
appears, allow the
concentrator to warm up for
15 minutes in a room
temperature environment and
then restart the
concentrator.
Battery Hot
Warning
Battery Hot
Battery over temperature
during discharge The concentrator might need to be moved to a cooler
location with improved
ventilation
Oxygen Low The Oxygen purity is <
82% for 30 minutes The sieve beds may require servicing
Oxygen
Error The Oxygen purity is < 50% for 10 minutes The concentrator has a malfunction such as a leak
or a failed valve
Sensor Fail The oxygen sensor is
returning false readings If the problem persists, return the concentrator for
service
Battery
Error/
Check
Battery
The system is not
properly communicating
with the battery
Remove and reinsert the
battery to clear the error.
If the error persists,
replace the battery
Service
Needed/
Service
Soon
The compressor has
reached maximum speed The compressor is at its end of life or there is a
leak in the concentrator
External
Power Low The input voltage is less than 17V Remove power to the concentrator and remove and
reinsert the battery.
Try another external power
source such as DC power
O2 Delivery
Error A Breath is detected but oxygen is not being
delivered
Check for kinked tubing and
listen for proper exhaust
noises. If problem

CONFIDENTIAL and
PROPRIETARY 96-03996-00-01 revF DCR-15-284 INOGEN ONE G3 OXYGEN CONCENTRATOR
TECHNICAL MANUAL Page 17 of 17
persists, return the
concentrator for service
O2 Service
Soon/
Replace
Columns
The adsorbent beds are
near the end of their
useful life
Within approximately 30
days, replace the adsorbent
beds
6. ERROR RECALL
Certain errors can be recalled so that the device displays the last error that occurred. The last error
stored in memory may be accessed by holding the Plus button for 5 seconds while the unit is in
standby mode. All errors will be stored except when the unit is operating in special admin mode,
no breath detect, battery low, and Error 1.
7. CONTACTS FOR MORE INFORMATION
Inogen Website: Patient Issues: http://www.inogenone.com
Corporate: http://www.inogen.net
Inogen : 326 Bollay Dr
Goleta, CA 93117
1-866-765-2800
[email protected]