Intel H2000 Series User manual

Intel®Server Chassis H2000 Family Service
Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products
Order Number: G59060-004

Disclaimer
ii Intel®Server Chassis H2000 Family Service Guide
Disclaimer
Information in this document is provided in connection with Intel®products. No license, express or implied, by estoppel
or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel®’s Terms and
Conditions of Sale for such products, Intel®assumes no liability whatsoever, and Intel®disclaims any express or implied
warranty, relating to sale and/or use of Intel®products including liability or warranties relating to fitness for a particular
purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. Intel®products are
not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other
application in which the failure of the Intel®product could create a situation where personal injury or death may occur.
Intel®may make changes to specifications and product descriptions at any time, without notice.
Intel®server boards contain a number of high-density VLSI and power delivery components that need adequate airflow
for cooling. Intel®’s own chassis are designed and tested to meet the intended thermal requirements of these components
when the fully integrated system is used together. It is the responsibility of the system integrator that chooses not to use
Intel®developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of
airflow required for their specific application and environmental conditions. Intel Corporation cannot be held responsible
if components fail or the server board does not operate correctly when used outside any of their published operating or
non-operating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the
United States and other countries.
* Other names and brands may be claimed as the property of others.
Copyright © 2013 Intel Corporation. All Rights Reserved.

Safety Information
Intel®Server Chassis H2000 Family Service Guide iii
Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the instructions.
See also Intel®Server Boards and Server Chassis Safety Information on the Intel®Server
Deployment Toolkit 3.0 CD and/or at
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine
der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel®-
Serverplatinen und Servergehäusen auf der Intel®Server Deployment Toolkit 3.0 CD oder unter
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document
avant de suivre toute instruction. Consultez Intel®Server Boards and Server Chassis Safety
Information sur le Intel®Server Deployment Toolkit 3.0 CD ou bien rendez-vous sur le site
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel®Server Boards and Server Chassis Safety Information en
el Intel®Server Deployment Toolkit 3.0 CD y/o en
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
重要安全指导
在执行任何指令之前，请阅读本文档中的所有注意事项及安全声明。和/或
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm 上的 Intel®Server Boards
and Server Chassis Safety Information（《Intel®服务器主板与服务器机箱安全信息》）。

Warnings
iv Intel®Server Chassis H2000 Family Service Guide
Warnings
Heed safety instructions: Before working with your server product, whether
you are using this guide or any other resource as a reference, pay close
attention to the safety instructions. You must adhere to the assembly
instructions in this guide to ensure and maintain compliance with existing
product certifications and approvals. Use only the described, regulated
components specified in this guide. Use of other products/components will
void the UL listing and other regulatory approvals of the product and will
most likely result in noncompliance with product regulations in the region(s)
in which the product is sold.
System power on/off: The power button DOES NOT turn off the system AC
power. To remove power from the system, you must unplug the AC power
cord from the wall outlet. Make sure the AC power cord is unplugged before
you open the chassis, add, or remove any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions
may be present on power, telephone, and communication cables. Turn off the
server and disconnect the power cord, telecommunications systems, networks,
and modems attached to the server before opening it. Otherwise, personal
injury or equipment damage can result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk
drives, boards, and other parts. We recommend that you perform all
procedures in this chapter only at an ESD workstation. If one is not available,
provide some ESD protection by wearing an antistatic wrist strap attached to
chassis groundany unpainted metal surfaceon your server when
handling parts.
ESD and handling boards: Always handle boards carefully. They can be
extremely sensitive to ESD. Hold boards only by their edges. After removing
a board from its protective wrapper or from the server, place the board
component side up on a grounded, static free surface. Use a conductive foam
pad if available but not the board wrapper. Do not slide board over any
surface.
Installing or removing jumpers: A jumper is a small plastic encased
conductor that slips over two jumper pins. Some jumpers have a small tab on
top that you can grip with your fingertips or with a pair of fine needle nosed
pliers. If your jumpers do not have such a tab, take care when using needle
nosed pliers to remove or install a jumper; grip the narrow sides of the
jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with
the function controlled by that jumper. Take care to grip with, but not
squeeze, the pliers or other tool you use to remove a jumper, or you may
bend or break the pins on the board.

Preface
Intel®Server Chassis H2000 Family Service Guide v
Preface
About this Manual
This manual is written for system technicians who are responsible for troubleshooting, upgrading,
and repairing this server system. This document provides a brief overview of the features of the
server board/chassis, a list of accessories or other components you may need, troubleshooting
information, and instructions on how to add and replace components on the Intel®Server Chassis
H2000 family products. For the latest revision of this manual, go to
http://www.intel.com/p/en_US/support.
Table 1. Intel®Server Chassis H2000 family product list
Product Code Description
Intel
®
Server System H2312xxJR Supports 4 node trays with 12 x 3.5"hard drive bay, 2 x 1200W CRPS
Intel®Server System H2216xxJR
Supports 4 node trays with 16 x 2.5"hard drive bay, 2 x 1200W CRPS
Intel
®
Server System H2312xxKR Supports 4 node trays with 12 x 3.5"hard drive bay, 2 x 1600W CRPS
Intel®Server System H2216xxKR
Supports 4 node trays with 16 x 2.5"hard drive bay, 2 x 1600W CRPS
Manual Organization
Chapter 1 provides a brief overview of the Intel®Server Chassis H2000 family. In this chapter, you
will find a list of the server system features, and figures of the system and components to help you
identify your system components and their locations.
Chapter 2 provides instructions on adding and replacing components. Use this chapter for step-by-
step instructions and diagrams for installing or replacing components such as the fan, power supply,
and front panel board, among other components.
At the back of this document, you will find appendices on safety, “Getting Help”, and
warranty information.
Additional Information and Software
For additional information about this family of products or any of their supported accessories, refer
to the following resources available at http://www.intel.com/support.
Table 2. Server Chassis References
For this information or software Use this Document or Software
For in-depth technical information about
this product. Intel
®
Server Chassis H2000 Family Technical Product Specification
See the section on the web page titled, “Architecture/Specifications”.
For installation of supported spares and
accessories Intel
®
Server Chassis H2000, H2000WP, and H2000LP Family Quick Installation
User’s Guide
See the section on the web page titled, “System Integration/User
Guides/Compatibility”.
For a list of supported Intel
®
spares and
accessories Spares and Configuration Guide
See the section on the web page titled, “Documents and Guides”.

Preface
vi Intel®Server Chassis H2000 Family Service Guide
For this information or software Use this Document or Software
For server configuration guidance and
compatibility
Intel
®
Server Configurator Tool
To be provided later.
For system power budget guidance Power Budget Analysis Tool
To be provided later.
For software to manage your Intel
®
Server
System. Intel
®
Server Management Software
See the section on the web page titled, “Software/Code”.
For system firmware updates and onboard
device drivers Intel
®
Deployment Assistant DVD
Firmware and Drivers
See the section on the web page titled, “Software/Code”.
Product Safety and Regulatory document Intel
®
Server Products - Product Safety and Regulatory Compliance Document
See the section on the web page titled, “Regulations/Certification/Compliance”.

Table of Contents
Intel®Server Chassis H2000 Family Service Guide vii
Table of Contents
Safety Information................................................................................................ iii
Preface....................................................................................................................v
1Server System Features......................................................................................1
Server System Feature Overview .............................................................................................1
Server Chassis Parts ................................................................................................................2
Front Panel..............................................................................................................................4
Bezel 4
Hot-Swap SAS/SATA Backplane.................................................................................5
Dummy Tray Cover ......................................................................................................7
2Hardware Installations and Upgrades................................................................8
Before You Begin.....................................................................................................................8
Tools and Supplies Needed ........................................................................................8
System Reference........................................................................................................8
Removing and Installing the Front Bezel..................................................................................9
Removing the Front Bezel...........................................................................................9
Installing the Front Bezel.............................................................................................9
Removing and Installing the Chassis Top Cover.....................................................................10
Removing the Chassis Top Cover............................................................................10
Installing the System Cover......................................................................................10
Removing and Installing the Compute Node Tray ..................................................................11
Installing the Node Tray.............................................................................................11
Removing the Node Tray...........................................................................................12
Removing and Installing the Redundant Power Supply Unit...................................................13
Removing the Power Supply Unit.............................................................................14
Installing the Power Supply Unit ..............................................................................14
Installing and Removing Hot-swap Hard Drive......................................................................14
Installing a Hard Disk Drive into 3.5" Hard Drive Carrier .......................................15
Installing a Hard Disk Drive into 2.5" Hard Drive Carrier .......................................15
Installing and Removing the 2.5"Backplane Board................................................................16
Removing the 2.5" Backplane board........................................................................16
Installing the 2.5” Backplane Board.........................................................................18
Installing and Removing the 3.5"Backplane Board................................................................19
Removing the 3.5" Backplane board........................................................................19
Installing the Server Board........................................................................................21
Installing and Removing the Power Distribution Board..........................................................22
Removing the PDB.....................................................................................................22
Installing the PDB.......................................................................................................24
Replacing the Front Control Panel board...............................................................................25
Removing the Front Control Panel...........................................................................25
Installing Front Control Panel Board........................................................................27
Rack Mounting the Chassis....................................................................................................29
Intel®AXXELVRAIL Rail Kit.......................................................................................29
Mounting the Chassis to Rack..................................................................................30
Removing the Chassis from Rack............................................................................32

Table of Contents
viii Intel®Server Chassis H2000 Family Service Guide
Appendix A: Technical Reference ........................................................................ 34
Power Supply Input Voltages....................................................................................34
Power Supply Output Voltages.................................................................................34
System Environmental Specifications.....................................................................34
Appendix B: Regulatory and Compliance Information......................................... 36
Appendix C: Getting Help.................................................................................... 37
Warranty Information.................................................................................................37
Appendix D: Intel®Server Issue Report Form...................................................... 38

List of Figures
Intel®Server Chassis H2000 Family Service Guide ix
List of Figures
Figure 1. Intel®Server Chassis H2000 Family (H2312xx as demonstrated) .....................................1
Figure 2. Intel®Server Chassis H2000 Overview (H2312xx as Demonstrated).................................2
Figure 3. Front View of Intel®Server Chassis H2312xx with 12x3.5"HDD bays .............................3
Figure 4. Front View of Intel®Server Chassis H2216xx with 16x2.5"HDD bays .............................3
Figure 5. Rear View of Intel®Server Chassis H2000 with Power Supply Unit.................................3
Figure 6. HDD Array Scheme on Intel®Server Chassis H2312xx....................................................3
Figure 7. HDD array scheme on Intel®Server Chassis H2216xx .....................................................4
Figure 8. Front Panel Options........................................................................................................4
Figure 9. Front view of System Bezel..............................................................................................4
Figure 10. 12 x 3.5-inch Hard Drive Backplane Components (Front View) .....................................5
Figure 11. 12 x 3.5-inch Hard Drive Backplane Components (Rear View).......................................6
Figure 12. 16 x 2.5-inch Hard Drive Backplane Components (Front View) .....................................6
Figure 13. 16 x 2.5-inch Hard Drive Backplane Components (Rear View).......................................7
Figure 14. Dummy Tray Cover ......................................................................................................7
Figure 15. Removing the Front Bezel .............................................................................................9
Figure 16. Installing the Front Bezel ..............................................................................................9
Figure 17. Removing the System Top Cover.................................................................................10
Figure 18. Installing the System Cover.........................................................................................11
Figure 19. Removing Dummy Tray Cover....................................................................................11
Figure 20. Installing the Node Tray..............................................................................................12
Figure 21. Pulling out the Node Tray............................................................................................13
Figure 22. Restore the Dummy Tray Cover..................................................................................13
Figure 23. Removing the PSU.......................................................................................................14
Figure 24. Installing the PSU........................................................................................................14
Figure 25. Installing Hard Disk Drive – installing 3.5" HDD to carrier.........................................15
Figure 26. Installing Hard Disk Drive – Inserting 3.5" HDD assembly..........................................15
Figure 27. Installing Hard Disk Drive – Installing 2.5" HDD to carrier ........................................16
Figure 28. Installing Hard Disk Drive – Inserting 2.5" HDD assembly..........................................16
Figure 29. Removing power cable protective cover.......................................................................17
Figure 30. Removing the 2.5" backplane board............................................................................17
Figure 31. Align the backplane to the clamps on the chassis base..................................................18
Figure 32. Installing the 2.5" backplane board.............................................................................18
Figure 33. Installing power cable protective cover........................................................................19
Figure 34. Removing power cable protective cover.......................................................................20
Figure 35. Removing the 2.5" backplane board............................................................................20
Figure 36. Align the backplane to the clamps on the chassis base..................................................21
Figure 37. Installing the 2.5" backplane board.............................................................................21
Figure 38. Installing power cable protective cover........................................................................22
Figure 39. Removing the upper PDB............................................................................................23
Figure 40. Removing the lower PDB.............................................................................................23
Figure 41. Installing the lower PDB..............................................................................................24
Figure 42. Installing the upper PDB.............................................................................................25
Figure 43. Removing FP Assembly from Rack Handle .................................................................26
Figure 44. Disconnecting Control Panel Cable..............................................................................26
Figure 45. Removing Control Panel Board...................................................................................27
Figure 46. Installing Control Panel Board....................................................................................28
Figure 47. Connecting Cable to Front Panel Board ......................................................................28

List of Figures
x Intel®Server Chassis H2000 Family Service Guide
Figure 48. Installing Control Panel Assembly to Rack Handle......................................................29
Figure 49. Installing Inner Member of Rail Kit ............................................................................30
Figure 50. Removing Inner Member from Slides..........................................................................30
Figure 51. Installing Slides to Rack ..............................................................................................31
Figure 52. Installing Inner Member to Chassis.............................................................................31
Figure 53. Installing the Chassis to Rack......................................................................................32
Figure 54. Extending Slides before Chassis Removal ....................................................................32
Figure 55. Removing the Chassis from Rack ................................................................................33

List of Tables
Intel®Server Chassis H2000 Family Service Guide xi
List of Tables
Table 1. Intel®Server Chassis H2000 family product list................................................................v
Table 2. Server Chassis References ................................................................................................v
Table 3. Intel®Server Chassis H2000 Feature Summary ................................................................1
Table 4. CRPS Input Voltage.......................................................................................................34
Table 5. CRPS Output Voltage.....................................................................................................34
Table 6. System Environmental Limits Summary.........................................................................34

Server System Features
Intel®Server Chassis H2000 Family Service Guide 1
1 Server System Features
This chapter briefly describes the main features of the Intel®Server Chassis H2000 family. This
includes illustrations of the products, a list of the server system features, and diagrams showing
the location of important components and connections on the server systems.
Figure 1. Intel®Server Chassis H2000 Family (H2312xx as demonstrated)
Server System Feature Overview
Table 3 summarizes the features of the server systems.
Table 3. Intel®Server Chassis H2000 Feature Summary
Feature
Description
Dimensions
H2312JF

3.46 inches (87.9 mm) high
17.24 inches (438.0 mm) wide
30.35 inches (771 mm) deep
H2216JF
3.46 inches (87.9 mm) high
17.24 inches (438.0 mm) wide
28.86 inches (733 mm) deep
Compute Node
Support

Intel®Server Board S2600JF based Compute Node
Intel®Server Board S2600WP based Compute Node
Intel®Server Board S2400LP based Compute Node
System Fans 
One internal power supply fan for each installed power supply unit.
Power Supply Options 1200w AC Common Redundant Power Supply (CRPS), 80 plus Platinum with PFC, supporting

Server System Features
2 Intel®Server Chassis H2000 Family Service Guide
Feature
Description
CRPS configuration. Chassis SKU: H2312xxJR, H2216xxJR.
1600w AC Common Redundant Power Supply (CRPS), 80 plus Platinum with PFC, supporting
CRPS configuration. Chassis SKU: H2312xxKR, H2216xxKR.
Storage Bay Options 
12x 3.5-inch SATA/SAS HDD bays (SKU: H2312xx).
16x 2.5-inch SATA/SAS HDD bays (SKU: H2216xx).
Available Rack Mount Kit
Options

Basic slide rail kit, bundled with system package.
Server Chassis Parts
This section helps you identify the components of your server system. If you are near the system,
you can also use the Quick Reference Label provided on the inside of the chassis cover to assist
in identifying components.
The H2000 family is supporting 4 compute nodes in the chassis. The whole system view is as
below (with top cover removed).
A
Front Control Panel
B
HDD bays
C
Upper and Lower Power Distribution Boards
D
Common Redundant Power Supply
E
Hot Swap Back Plane
Figure 2. Intel®Server Chassis H2000 Overview (H2312xx as Demonstrated)
There are two configurations of hard disk drives for H2000JF family.

Server System Features
Intel®Server Chassis H2000 Family Service Guide 3
Figure 3. Front View of Intel®Server Chassis H2312xx with 12x3.5"HDD bays
Figure 4. Front View of Intel®Server Chassis H2216xx with 16x2.5"HDD bays
The Compute Node in the chassis has dedicated numbering by position.
Figure 5. Rear View of Intel®Server Chassis H2000 with Power Supply Unit
Each Compute Node has dedicated Hard Disk Drive array based on backplane controller design. Below
are schemes for HDD array in correspondent to Compute Node.
Figure 6. HDD Array Scheme on Intel®Server Chassis H2312xx

Server System Features
4 Intel®Server Chassis H2000 Family Service Guide
Figure 7. HDD array scheme on Intel®Server Chassis H2216xx
Front Panel
The system contains two sets of control panels on left and right rack handles. Each control panel
contains two sets of control buttons and LEDs for each Compute Node. Following is the scheme of
control panel.
A
System Power Button with LED
B
System ID LED Button
C
System Status LED
D
Network Link/Activity LED
Figure 8. Front Panel Options
Bezel
The front bezel is available as optional accessory for the server system:
Figure 9. Front view of System Bezel

Server System Features
Intel®Server Chassis H2000 Family Service Guide 5
Hot-Swap SAS/SATA Backplane
The Hot-Swap SAS/SATA backplane serves as an interface between the mother board and the
system drives. The following diagrams show the location for each connector found on
the backplane.
12 x 3.5-inch Hard Drive Backplane
A
SATA/SAS connectors for Node 1
B
SATA/SAS connectors for Node 2
C
SATA/SAS connectors for Node 3
D
SATA/SAS connectors for Node 4
Figure 10. 12 x 3.5-inch Hard Drive Backplane Components (Front View)
A
20-pin Front Panel cable connector for Node 2, 4
B
2Blade Compute Node Power connector for Node 4
C
2x40 pin Bridge Board connector for Node 4
D
2x9 pin Power supply input connector
E 2x9 pin Power supply input connector
F
2x7 pin Power Control cable connector
G
2Blade Compute Node Power connector for Node 3
H
2x40 pin Bridge Board connector for Node 3
I
2x40 pin Bridge Board connector for Node 1
J
20-pin Front Panel cable connector for Node 1, 3
K
2Blade Compute Node Power connector for Node 1
L
2x9 pin Power supply input connector
M
2x9 pin Power supply input connector

Server System Features
6 Intel®Server Chassis H2000 Family Service Guide
N
2x40 pin Bridge Board connector for Node 2
O
2Blade Compute Node Power connector for Node 2
Figure 11. 12 x 3.5-inch Hard Drive Backplane Components (Rear View)
16 x 2.5-inch Hard Drive Backplane
A
SATA/SAS connectors for Node 1
B
SATA/SAS connectors for Node 2
C
SATA/SAS connectors for Node 3
D
SATA/SAS connectors for Node 4
Figure 12. 16 x 2.5-inch Hard Drive Backplane Components (Front View)
A
2Blade Compute Node Power connector for Node 4
B 2x40 pin Bridge Board connector for Node 4
C
2x9 pin Power supply input connector
D
2x7 pin Power Control cable connector
E
2x9 pin Power supply input connector
F
2Blade Compute Node Power connector for Node 3
G
2x40 pin Bridge Board connector for Node 3
H
2x40 pin Bridge Board connector for Node 1
I
20-pin Front Panel cable connector for Node 1, 3
J
2Blade Compute Node Power connector for Node 1
K
2x9 pin Power supply input connector
L
2x9 pin Power supply input connector
M 2x40 pin Bridge Board connector for Node 2

Server System Features
Intel®Server Chassis H2000 Family Service Guide 7
N
2Blade Compute Node Power connector for Node 2
O
20-pin Front Panel cable connector for Node 2, 4
Figure 13. 16 x 2.5-inch Hard Drive Backplane Components (Rear View)
Dummy Tray Cover
The Dummy tray cover is shipped together with chassis. It must be removed before installing
computing node tray, or it must be restored if the compute node tray is empty.
Figure 14. Dummy Tray Cover

Hardware Installations and Upgrades
8 Intel®Server Chassis H2000 Family Service Guide
2Hardware Installations and Upgrades
Before You Begin
Before working with your server product, pay close attention to the Safety Information at the
beginning of this manual.
Note: Whenever you service the system, you must first power down the server and unplug all peripheral
devices and the AC power cord.
Tools and Supplies Needed
Phillips* (cross head) screwdriver (#1 bit and #2 bit)
Needle nosed pliers
Anti-static wrist strap and conductive foam pad (recommended)
System Reference
All references to left, right, front, top, and bottom assume the reader is facing the front of the
chassis as it would be positioned for normal operation.
Note: The Intel®Server Chassis H2000 is shown for illustration purpose. Server components with the
product family are identical.