
13
Warranty term
It is expressly stated that this contractual warranty is given subject to the following conditions:
Name of customer:
Signature of the customer:
No. of the invoice:
Date of purchase:
Model: Serial No:
Reseller:
1. All parts and components of the product are under warranty against possible manufacturing defects, which may present, for a period
of one (1) year, – comprising 90 (ninety) days of legal warranty and 9 (nine) months of contractual warranty, –, counted from the date
of purchase of the product by the Consumer, as stated in the invoice of purchase of the product, which is part of this Term throughout
the national territory. This contractual warranty includes the express exchange of products that are defective in manufacture. In case no
manufacturing defect is found, but aw(s) from inappropriate use, the Consumer will bear these expenses.
2. Product installation must be done in accordance with the Product Manual and/or Installation Guide. If your product needs to be installed
and congured by a qualied technician, look for a suitable and specialized professional, and the costs of these services are not included
in the value of the product.
3. If the defect is found, the Consumer should immediately communicate with the nearest Authorized Service listed by the manufacturer,
– only they are authorized to examine and remedy the defect during the warranty period provided herein. If this is not respected, this
guarantee will lose its validity, as the violation of the product will be characterized.
4. In the event that the Customer request home care, he/she should refer to the nearest Authorized Service for the technical visit fee. If the
need for withdrawal of the product is found, the expenses arising, such as transportation and safety to and from the product, are under
the responsibility of the Consumer.
5. The warranty will totally lose its validity in the event of any of the following: a) if the defect is not of manufacture, but caused by the
Consumer or by third parties alien to the manufacturer; b) if the damage to the product comes from accidents, claims, agents of nature
(lightning, oods, landslides, etc.. ), humidity, mains voltage (overvoltage caused by accidents or excessive mains uctuations), installation/
use in disagreement with the user manual or due to natural wear of parts and components; c) if the product has been inuenced by
chemical, electromagnetic, electrical or animal (insects, etc.); d) if the product’s serial number has been tampered with or erased; e) if the
device has been tampered with.
6. This warranty does not cover loss of data, so it is recommended that the Consumer make a regular backup of the data on the product.
7. Intelbras is not responsible for the installation of this product and also for any attempts of fraud and/or sabotage on its products. Keep
software and application updates, if any, up to date, as well as network protections necessary to pro¬tect against hackers.The equipment
is guaranteed against aws within its normal conditions of use, and it is important to be aware that, since it is an electronic equipment,
it is not free from frauds and scams that may interfere with its correct functioning.
8. This product has an internal battery. After their useful life, the batteries must be delivered to an authorized technical assistance ofce at
Intelbras or directly to the environmentally appropriate nal disposal, avoiding environmental impacts and health. If you prefer, the battery,
as well as other unused Intelbras electronics, can be disposed of at any Green Eletron collection point (electronic waste manager to which
we are associated). In case of doubt about the reverse logistics process, please contact us by phone (48) 2106-0006 or 0800 704 2767
(Monday to Friday from 8 am to 8 pm and on Saturdays from 8 am to 6 pm) or through e -mail suporte@intelbras.com.br.
Since these are the conditions of this complementary Warranty Term, Intelbras S/A reserves the right to change the general,
technical and aesthetic characteristics of its products without prior notice.
All images in this manual are illustrative.