Interlogix NX-595E User manual

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Table of Contents
Introduction......................................................................................................................................2
Thank You.........................................................................................................................................2
User Warnings..................................................................................................................................2
Installing The NX-595E Into The Enclosure...................................................................................5
Wiring The NX-595E.........................................................................................................................6
PCB Layout.......................................................................................................................................6
Terminal Descriptions .....................................................................................................................6
FAQ - Frequently Asked Questions................................................................................................7
Enrolling the NX-595E......................................................................................................................9
Loading Factory Defaults (device 191) ..........................................................................................9
Accessing the NX-595E - via the Web pages ..............................................................................11
Feature Setup.................................................................................................................................24
Network Settings............................................................................................................................26
Output Settings..............................................................................................................................28
IP Reporting....................................................................................................................................30
Enable Remote Web Access.........................................................................................................31
Access via UltraSync App.............................................................................................................33
Worksheets.....................................................................................................................................35
System Status Messages Table....................................................................................................40

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Introduction
The NX-595E is a module added to a NetworX security system to provide remote access and
reporting features. You can also integrate the security system to devices such as lighting and air-
conditioning via low-level relays.
You can access the NX-595E using these methods:
Built-In Web Server - provides remote access from a web browser. It allows users to arm
/ disarm individual areas, check system status, enable / disable user codes, modify email
accounts from any standard web browser.
Smartphone app – provides access from an easy to use Smartphone app without
needing to set up port forwarding.
Thank You
We trust that NX-595E will provide you with ease of access and control of your security system.
All users of your security system should read and follow the instructions and precautions in this
manual before operating your security system. Failure to do so could result in the security system
not working as intended.
This manual should be kept in an accessible location for the life of the security system. If you do
not understand any part of this manual, you should ask your service provider for further
clarification. Read the entire manual and if possible, practice on the NX-595E whilst your security
provider is on site.
User Warnings
Keep in mind, the level of security you will obtain with this system relates specifically with two major
factors:
The quantity, quality, and placement of security devices attached to this security system.
The knowledge you have of the security system and how that knowledge is utilized in a
weekly test of the complete system.
This product is to be installed by qualified SERVICE PERSONNEL only
The equipment should only be operated with an approved power adapter with insulated live pins.
CAUTION – RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF BATTERIES ACCORDING TO THE INSTRUCTIONS. CONTACT YOUR SERVICE
PROVIDER FOR REPLACEMENT BATTERIES.
Installation Note
A level of TCP IP knowledge is required by the installer/s to set up some of the NX-595E
functionality. Hills Holdings limits it support to NX-595E setup only, and is unable to offer
further assistance on your clients DSL modem, Router, firewall or any other 3rd party
software. Please consult your customers IT department or qualified IT professional about
implementing this product onto your clients network.

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PRODUCT WARNINGS
YOU UNDERSTAND THAT A PROPERLY INSTALLED AND MAINTAINED ALARM/SECURITY
SYSTEM MAY ONLY REDUCE THE RISK OF EVENTS SUCH AS BURGLARY, ROBBERY,
FIRE, OR SIMILAR EVENTS WITHOUT WARNING, BUT IT IS NOT INSURANCE OR A
GUARANTEE THAT SUCH EVENTS WILL NOT OCCUR OR THAT THERE WILL BE NO DEATH,
PERSONAL INJURY, AND/OR PROPERTY DAMAGE AS A RESULT.
THE ABILITY OF INTEROGIX’S PRODUCTS, SOFTWARE OR SERVICES TO WORK
PROPERLY DEPENDS ON A NUMBER OF PRODUCTS AND SERVICES MADE AVAILABLE BY
THIRD PARTIES OVER WHICH INTERLOGIX HAS NO CONTROL AND FOR WHICH
INTERLOGIX SHALL NOT BE RESPONSIBLE INCLUDING, BUT NOT LIMITED TO, INTERNET,
CELLULAR AND LANDLINE CONNECTIVITY; MOBILE DEVICE AND OPERATING SYSTEM
COMPATIBILITY; MONITORING SERVICES; ELECTRONMAGNETIC OR OTHER
INTERFERENCE, AND PROPER INSTALLATION AND MAINTENANCE OF AUTHORIZED
PRODUCTS (INCLUDING ALARM OR OTHER CONTROL PANEL AND SENSORS).
ANY PRODUCT, SOFTWARE, SERVICE OR OTHER OFFERING MANUFACTURED, SOLD OR
LICENSED BY INTERLOGIX, MAY BE HACKED, COMPROMISED AND/OR CIRCUMVENTED
AND INTERLOGIX MAKES NO REPRESENTATION, WARRANTY, CONVENANT OR PROMISE
THAT ITS PRODUCTS (INCLUDING SECURITY PRODUCTS), SOFTWARE, SERVICES OR
OTHER OFFERINGS WILL NOT BE HACKED, COMPROMISED AND/OR CIRCUMVENTED.
INTERLOGIX DOES NOT ENCRYPT COMMUNICATIONS BETWEEN ITS ALARM OR OTHER
CONTROL PANELS AND THEIR WIRELESS OUTPUTS/INPUTS INCLUDING BUT NOT LIMITED
TO, SENSORS OR DETECTORS UNLESS REQUIRED BY APPLICABLE LAW. AS A RESULT
THESE COMMUNICATIONS MAY BE INTERCEPTED AND COULD BE USED TO CIRCUMVENT
YOUR ALARM/SECURITY SYSTEM.

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WARRANTY DISCLAIMERS
INTERLOGIX HEREBY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, WHETHER
EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES,
THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
(USA only) SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO
THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL
RIGHTS THAT VARY FROM STATE TO STATE.
INTERLOGIX DOES NOT MAKE ANY CLAIMS OR WARRANTIES TO YOU OF ANY KIND
REGARDING ANY PRODUCT, SOFTWARE OR SERVICE’S POTENTIAL, ABILITY, OR
EFFECTIVENESS TO DETECT, MINIMIZE, OR IN ANYWAY PREVENT DEATH, PERSONAL
INJURY, PROPERTY DAMAGE, OR LOSS OF ANY KIND WHATSOEVER.
INTERLOGIX DOES NOT REPRESENT TO YOU THAT ANY PRODUCT (INCLUDING SECURITY
PRODUCTS), SOFTWARE, SERVICE OR OTHER OFFERING MAY NOT BE HACKED,
COMPROMISED AND/OR CIRCUMVENTED.
INTERLOGIX DOES NOT WARRANT THAT ANY PRODUCT (INCLUDING SECURITY
PRODUCTS), SOFTWARE OR SERVICE MANUFACTURED, SOLD OR LICENSED BY
INTERLOGIX WILL PREVENT, OR IN ALL CASES PROVIDE ADEQUATE WARNING OF OR
PROTECTION FROM, BREAK-INS, BURGLARY, ROBBERY, FIRE, OR OTHERWISE.
INTERLOGIX DOES NOT WARRANT TO YOU THAT ITS SOFTWARE OR PRODUCTS WILL
WORK PROPERLY IN ALL ENVIRONMENTS AND APPLICATIONS AND DOES NOT WARRANT
ANY PRODUCTS AGAINST HARMFUL ELECTROMAGNETIC INTERFERENCE INDUCTION OR
RADIATION (EMI, RFI, ETC.) EMITTED FROM EXTERNAL SOURCES
INTERLOGIX DOES NOT PROVIDE MONITORING SERVICES FOR YOUR ALARM/SECURITY
SYSTEM (“MONITORING SERVICES”). IF YOU ELECT TO HAVE MONITORING SERVICES
YOU MUST OBTAIN SUCH SERVICE FROM A THIRD PARTY AND INTERLOGIX MAKES NO
REPRESENTATION OR WARRANTY WITH RESPECT TO SUCH SERVICES INCLUDING
WHETHER OR NOT THEY WILL BE COMPATIBLE WITH THE PRODUCTS, SOFTWARE OR
SERVICES MANFUFACTURED, SOLD OR LICENSED BY INTERLOGIX.

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Installing The NX-595E Into The Enclosure
Inside the NetworX enclosure, several 2-hole insertion points have been constructed. This allows
for either vertical or horizontal placement of the modules. Notice that the insertion points have
two sizes of holes - a larger hole and a smaller hole.
Diagram 1: The black plastic PCB guides are grooved on one edge where the PC Board will be
seated. The end with the half-moon protrusion fits into the larger hole. The smaller hole is for the
screw.
Diagram 2: Place the first black plastic PCB guide in the top insertion point, grooved edge
downward. The half-moon protrusion will be in the large hole. It does not require force. Insert one
of the provided screws into the smaller hole (from inside the can) to secure it in place. A
screwdriver should reach through the notch that runs the length of the guide to tighten the screw.
The second PCB guide should be positioned opposite of the first (grooved edge up) and placed in
the lower insertion point, using the same procedures described above. Once mounted, screw it in
securely.
Diagram 3: The PC board should slide freely in the grooves of both guides.
Diagram 1
Diagram 2 Diagram 3

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Wiring The NX-595E
Remove all power to the NetworX security system and connect NX-595E terminals POS, COM &
DATA to the NetworX bus.
*Connect J14 (RJ45) to available network port via a patch cable.
*Connect zone inputs if required
a. 3.3K Single EOL’s
b. 3.7K Lower zone EOL’s (when zone doubled)
c. 6.9K Higher zone EOL’s (when zone doubled)
*Select relay contact requirements via jumpers J10 and J11. Place link between GND and C for
negative switch, and 12V+ and C for positive switch, remove link for dry contact switching.
PCB Layout
Diagram 7
Terminal Descriptions
Terminal Description
1 Pos Positive terminal on the NetworX panel
2 Com Common terminal on the NetworX panel
3 Data
Panel
Bus Data terminal on the NetworX panel
13 Z1 Zone input 1
14 Com Common
15 Z2 Zones Zone input 2
20 NC1 Normal closed
21 C1 Common
22 NO1
Output
Relay 1 Normal open
23 NC2 Normal closed
24 C2 Common
25 NO2
Output
Relay 2 Normal open

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FAQ - Frequently Asked Questions
1. If I am upgrading from a previous version of NX-595E what do I need to do?
The new NX-595E will automatically configure itself in the cloud and provide email and
remote access services without further configuration.
Older versions of NX-595E required port forwarding to allow remote access. The new
version does not require port forwarding so please remove any port forwarding settings
from your router as these may interfere with the new cloud service.
2. Do I need port forwarding?
No, the new NX-595E does not require port forwarding. Built-in cloud services
automatically configure remote connections so it is easier to get online.
3. Do I need an email server?
You do not need an email account to send emails as the new NX-595E will send emails
using a secure cloud service. This is automatically configured and you only need to
specify the destination email address(es).
4. How do I connect/program the NX-595E?
a. Default the NX-595E following the instructions below.
b. Ensure your router supports DHCP (most do out of the box).
c. Connect the NX-595E to it using an Ethernet cable. The router should
automatically assign the NX-595E module an IP address.
d. On a keypad connected to the NetworX security system, enter *8 [Master PIN]
0# 191# 21# which will tell you the IP address of the NX-595E. Press * to scroll
through each segment of the IP address.
e. On a computer enter the IP address into a web browser to bring up the login
page. Your NX-595E must remain in program mode to allow access.
f. Login to the NX-595E. The default username/password is installer 9713
g. You can now program any additional settings you require via the Web Server
5. What if I cannot connect to NX-595E with my computer?
a. Check that your router has DHCP enabled, refer to your router manual for
details.
b. Default the NX-595E. This will ensure DHCP is enabled.
c. Check that an IP address has been allocated in Feature 21 of the NX-595E. If
it is 0.0.0.0 then DHCP is not working correctly. You should assign the NX-
595E a static IP address in Feature 21. Make sure that it is on the same
subnet as our computer and that the IP address is not used by another device.
d. Put the NX-595E into program mode by using a keypad and enter device 191.
By default this is an extra layer of security to prevent unauthorised remote
access. Then try again from a web browser. You can also enable web access
permanently on the NX-595E in Feature 19, Segment 1, Option 6 = On
e. While the NX-595E is in program mode: On a windows computer, click Run,
type cmd, press enter, then ping [ip address]. If there is an error it will show
“timed out” and you should check your network. If you see a time then
computer can talk to the NX-595E. You can also enable ping permanently on
the NX-595E in Feature 19, Segment 1, Option 4 = On.

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6. I’m not receiving any emails!
a. Perform testing using a standard user PIN, the installer account by default
does not send all reports.
b. Check that the emails are not being captured in your SPAM folder or blocked
by a firewall.
c. Check the email address is correct.
d. Check that the event is ticked in the NX-595E settings.
e. Check that you are receiving other emails.
f. Check that the relevant reporting options are enabled in the panel
programming.
g. Try using the Smartphone app to verify your system is connecting to the
servers

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Enrolling the NX-595E
NetworX control panels can automatically find and store all modules that are connected to the
communications bus, such as NX-595E, keypads, zone expanders, wireless receivers, output
boards and other modules. This allows for polled supervision of these modules, and if the NetworX
panel does not detect an enrolled module, a service condition will be generated.
The NX-595E module will be automatically enrolled if you perform the defaulting procedure
described above. Enrolling takes about 12 seconds and user codes will not be accepted during this
time.
Loading Factory Defaults (device 191)
The NX-595E is automatically set to device number 191, and programming is carried out like all
other NetworX modules. The following examples show how to access the programming of the NX-
595E via a standard keypad or a VoiceNav keypad. The NX-595E will require defaulting the first
time it is accessed by entering [9][1][0][#] or [9][1][0] [ENTER] depending on the keypad type. This
will only be required once.
Using a TouchNav Keypad
Step Device Programming, Using TouchNav keypad
Example Defaulting to factory settings
1. [MENU]-
[SETTINGS] Selects Panel and Device programming
2. [?]-[?]-[?]-[?] Enter your 4 or 6 digit Programming code
3. [PROGRAM]
4. [1][9][1] -
[ENTER] Connects to device 191 (NX-595E)
5. [9][1][0] -
[ENTER] Defaults the device, Note: only required once
You are now ready to begin NX-595E programming
6. [Exit] Exits programming
Using a VoiceNav Keypad
Step Device Programming, Using VoiceNav keypad
Example Defaulting to factory settings
1. [MENU]-[0] Selects main menu - Option 0, Advanced system configuration
Enter your code, touch menu to exit.
2. [?]-[?]-[?]-[?] Enter your 4 or 6 digit Programming code
Touch 1 for keypad configuration
Touch 2 for panel and device configuration
Touch 3 to configure service provider phone number
Touch menu to exit.

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3. [ 2 ] Selects Panel and Device configuration
Select a device number followed by enter
Touch menu to go back.
4. [ 1 ][ 9 ][ 1 ]
[ENTER] Connects to device 191 (NX-595E)
Selected device 191 is connected
Select a feature number followed by enter
Touch menu to go back.
5. [ 9 ][ 1 ][ 0 ]
[ENTER] Defaults the device, Note: only required once
You are now ready to begin NX-595E programming
6. [MENU] Moves back to step 4, select a device number
7. [MENU] Moves back to step 3, Advanced system configuration selection.
8. [MENU] Exits from Advanced system configuration.
Using a Standard Keypad (Vertex, Icon or LCD)
Step Device Programming, Using standard keypad
Example Defaulting to factory settings
1. [ *] [ 8 ] Selects Panel and Device programming
2. [?]-[?]-[?]-[?] Enter your 4 or 6 digit Programming code
3. [1][9][1] - [#] Connects to device 191 (NX-595E)
4. [9][1][0] - [#] Defaults the device, Note: only required once
You are now ready to begin NX-595E programming
5. [Exit] Moves back to step 3
6. [Exit] Exits programming