Interlogix TruVision DVR 20 User manual

P/N 1069892-EN • REV 1.0 • ISS 13SEP11
TruVision DVR 20 User Manual

Copyright © 2011 UTC Fire & Security. All rights reserved.
Trademarks and patents Interlogix, TruVision names and logos are trademarks of
UTC Fire & Security.
Other trade names used in this document may be trademarks or
registered trademarks of the manufacturers or vendors of the
respective products.
Manufacture
r
UTC Fire & Security Americas Corporation, Inc.
2955 Red Hill Avenue, Costa Mesa, CA 92626-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
Certification
FCC compliance Class A: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the
interference at his own expense.
European Union
directives 2004/108/EC (EMC directive): Hereby, UTC Fire & Security declares that this device is in compliance with the essential
requirements and other relevant provisions of Directive
2004/108/EC.
2002/96/EC (WEEE directive): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the
European Union. For proper recycling, return this product to your
local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collection points. For more information
see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery
that cannot be disposed of as unsorted municipal waste in the
European Union. See the product documentation for specific
battery information. The battery is marked with this symbol, which
may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your
supplier or to a designated collection point. For more information
see: www.recyclethis.info.
Contact information For contact information, see www.interlogix.com.

TruVision DVR 20 User Manual i
Content
Chapter 1 Product introduction 1
Product overview 1
Features 2
Chapter 2 Installation 5
Installation environment 5
Unpacking the TVR 20 and its accessories 5
HDD capacity 6
Connecting devices to the rear panel 7
Alarm inputs and outputs 8
Camera inputs 9
RS-485 port 9
RS-232 port 10
PTZ dome camera set up 10
Wiring the KTD-405 keypad 13
Using the KTD-405 keypad to address PTZ cameras in zone
mode 16
Monitor connections 18
Audio inputs and output 18
Chapter 3 Express setup 19
Chapter 4 Operating instructions 23
Control interfaces 23
Controlling the TVR 20 23
Using the front panel 24
Using the mouse 26
Using the remote control 27
Using a KTD-405/KTD-405-2D keypad 29
Screen overview 31
Chapter 5 Basic operation 35
Turning on the TVR 20 35
Logging on 35
TVR 20 toolbar overview 36
Live mode 37
Controlling a PTZ camera 42
Playing back recorded video 46
Bookmarking recorded video 49
Archiving recently recorded video 50
Searching and playing back recorded video 53
Playing back archived files on a PC 60
Manually acknowledging an alarm 60

ii TruVision DVR 20 User Manual
Logging off from setup mode 60
Turning off the TVR 20 60
Chapter 6 Advanced setup 61
Overview of the Menu toolbar 61
Camera settings 62
Alarm and event settings 72
Schedule settings 79
Network settings 84
Display settings 89
Managing users 92
System setup 94
System information 102
Chapter 7 Web browser 103
Web browser overview 104
Searching recorded video 105
Playing back and archiving recorded video 106
Windows Vista and 7 users 108
Chapter 8 eZ DDNS 111
Chapter 9 Troubleshooting 113
Appendix A Specifications 115
Appendix B Warranty and support 117
Index 119

TruVision DVR 20 User Manual 1
Chapter 1
Product introduction
Product overview
This is the TruVision DVR 20 User Manual for models:
• TVR-2004-500EA
• TVR-2004-1TEA
• TVR-2008-500EA
• TVR-2008-1TEA
• TVR-2016-500EA
• TVR-2016-1TEA
The TruVision DVR 20 (TVR 20) digital video recorder generation is based on
H.264 compression technology. It has enhanced recording capacity and
improved network image transmission speed with high image quality.
Comprehensive features and extended event recording settings enable the
almost universal application of this DVR series.
With Graphical User Interface (GUI), users can command specific actions on the
TVR 20 through graphical icons and visual indicators. Simply point, click, and
drag the playback bar on the screen to playback the recordings in any time slot.
There are multiple control inputs, which include mouse control, front panel
control, remote control, and keypad (KTD-405/KTD405-2D) control. Mouse
control is supported with the simple GUI, offering experienced PC users the
similarity of interactive command of a computer-controlled device. All GUI
functions can be operated via front panel, IR remote, and keypad as well.
The TVR 20 is engineered for express operations. Setup, copy, search, and
playback recordings in seconds with a simple “point and click” on the command
icons.

48BChapter 1: Product introduction
2 TruVision DVR 20 User Manual
Features
This section describes the available TVR 20 features.
Compression
The TVR 20 supports the following video features:
Pentaplex operation (simultaneous live, recording, playback, archiving and
remote viewing)
User friendly GUI with graphical icons and visual indicators
Real-time live display for all cameras
Simultaneous VGA, composite and S-video output
Storage
The TVR 20 supports the following storage features:
Built-in DVD burner
Supports eSATA
Two USB 2.0 ports (located on the front panel) for video archive and mouse
usage
Preview and playback
The TVR 20 supports the following preview and playback features:
Built-in DVR calculator for fast recording estimation
Express setup: Located in menu option for quick and easy installation
Express copy: Record video instantly while playing back (USB)
Express Playback: Simply point, click and drag the playback bar to view
previous recordings
Express Search: Use intuitive playback bar with a simple drag & drop
operation
Network
The TVR 20 supports the following network features:
Free eZ-DDNS Service
Remote configuration support from built-in web interface
Gigabit Ethernet interface for remote network viewing and controlling
On-screen PTZ control via mouse or front panel

48BChapter 1: Product introduction
TruVision DVR 20 User Manual 3
Other features
The TVR 20 supports the following additional features:
Auto-detect video mode (PAL or NTSC) on startup
Multiple Control Inputs: mouse/front panel/remote control
Audio recording capabilities*
Multi-language support
Watermark capabilities to identify intentional modifications of recorded data
Rack mountable
Support KTD-405/KTD405-2D keypad control
* Feature not available for all models.

48BChapter 1: Product introduction
4 TruVision DVR 20 User Manual

TruVision DVR 20 User Manual 5
Chapter 2
Installation
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation
of the unit is well ventilated.
Temperature: Consider the unit’s operating temperature (0 to 40°C, 32 to 104°F)
and noncondensing humidity specifications (10 to 90%) before choosing an
installation location. Extremes of heat or cold beyond the specified operating
temperature limits may reduce the life expectancy of the DVR. Do not install the
unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between
rack-mounted DVR units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to
rain or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of
the unit.
Unpacking the TVR 20 and its accessories
When you receive the product, check the package and contents for damage, and
verify that all items are included. There is an item list included in the package. If
any of the items are damaged or missing, please contact your local supplier.

49BChapter 2: Installation
6 TruVision DVR 20 User Manual
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remote control
• AC power cord
• USB mouse
• External power supply unit x 1 (Europe and UK)
• DVR
• TruVision DVR 20 Quick Start Guide
• TruVision DVR 20 User Manual (on CD)
HDD capacity
Storage capacity for the TVR 20 varies depending on the model. Refer to Table 1
below for more information.
Table 1: TruVision DVR 20 model types
Model number Description
TVR-2004-500EA TruVision DVR Model 20, 4 ch, 500 GB
TVR-2004-1TEA TruVision DVR Model 20, 4 ch, 1 TB
TVR-2008-500EA TruVision DVR Model 20, 8 ch, 500 GB
TVR-2008-1TEA TruVision DVR Model 20, 8 ch, 1 TB
TVR-2016-500EA TruVision DVR Model 20, 16 ch, 500 GB
TVR-2016-1TEA TruVision DVR Model 20, 16 ch, 1 TB