Interlogix TruVision SVR User manual

P/N 1072652A • REV 01.00
TruVision SVR System User Guide

Copyright, Trademarks, and Certifications
Interlogix®TruVision SVR™ Software User Guide, product version 1.0. This
guide is item number 1072652A, dated September 19, 2013.
Copyright © 2013 United Technologies Corporation
Interlogix is part of UTC Climate, Controls & Security, a unit of United
Technologies Corporation. All rights reserved.
Trademarks and patents Interlogix, TruVision, and logos are trademarks of United Technologies.
Microsoft, Internet Explorer, and Windows are registered trademarks of Microsoft
Corporation in the United States and/or other countries. Apple, iPad, iPhone, and
iTunes are registered trademarks of Apple Inc. Android is a trademark of Google,
Inc. Other trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.
Manufacturer Interlogix
3211 Progress Drive, Lincolnton, NC 28092 USA
Authorized EU manufacturing representative:
UTC Climate, Controls & Security B.V.
Kelvinstraat 7, 6003 DH Weert, Netherlands
Version This document applies to TruVision SVR version 1.0.
Certification N0000
Contact information For contact information, see www.interlogix.com or
www.utcfsecurityproducts.eu.
Customer support www.interlogix.com/support

TruVision SVR System User Guide 3
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
CHAPTER 1 TruVision SVR Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
TruVision SVR System User Guide Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
TruVision SVR Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Storage Space Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Digital Video Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Time Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Anti-Virus Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Windows Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Storage File Purging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
CHAPTER 2 TruVision SVR Network Configurations . . . . . . . . . . . . . . . . . . . . . .13
Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Windows Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Windows Authentication Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Local vs. Remote Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
DCOM Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
CHAPTER 3 TruVision SVR Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
TruVision Software Video Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
TruVision SVR Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adding TruVision SVR to TruVision Navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
TruVision SVR Unattended Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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4TruVision SVR System User Guide
PTZ Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
PTZ Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
PTZ Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
TruVision Software Video Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
CHAPTER 4 TruVision SVR Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
TruVision Navigator support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configurations Menu and Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Health Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Camera Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Recording Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Network storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
CHAPTER 5 Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Supported Camera Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Audio Source Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Audio Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Backlight Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Camera Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Change Password Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Frame Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Gamma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
H.264 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Hue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
IO Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
IO Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
MPEG4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Multiple Video Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
PTZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Recording on Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Saturation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sharpness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Supports Digest Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Two-Way Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Video Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
White Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

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Table of Contents
Adding Cameras to SVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
CHAPTER 6 Secure TruVision SVR Installation Checklist . . . . . . . . . . . . . . . . . . .35
Limit Access to the Users Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Review Machine-Wide DCOM Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
CHAPTER 7 Device Discovery and Management . . . . . . . . . . . . . . . . . . . . . . . . .37
Device Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Device List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Assign IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Opening Webpage of a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Checking Default Credentials of a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Discovery Tool Feature Capability Matrix by Camera Model . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
CHAPTER 8 Recovery Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Recover Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

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6TruVision SVR System User Guide

Introduction

TruVision SVR System User Guide 9
CHAPTER 1 TruVision SVR Overview
TruVision SVR System User Guide Overview
The TruVision Software Video Recorder (SVR) System User Guide discusses the general capabilities
and technical specifications of the TruVision SVR system. This document also discusses the related
configuration requirements for the TruVision Navigator software.
TruVision SVR Overview
TruVision SVR is the software-based recorder platform for the TruVision product family, giving the
flexibility of commercial-off-the-shelf server support for scalable video recording needs.
TruVision Navigator is the interface used to view and manage the data recorded in the TruVision SVR
system. TruVision Navigator v5.0 or a later version is required to manage TruVision SVR. Data can
be accessed and viewed over a LAN or the Internet. Through remote viewing and management of
third-party cameras, TruVision SVR expands the flexibility of corporate security systems.
TruVision SVR, utilizing the technology of IP-addressable cameras, allows system operators to
access and program their cameras from anywhere in the world. These network digital video cameras
are designed specifically for remote monitoring and management applications such as security and e-
surveillance.
All IP cameras must have their IP addresses configured according to their respective user guide(s).
The IP addresses may also be entered when configuring the camera in the TruVision Navigator
management software.
Once SVR is installed on a system and the system is in production, it is recommended that security on
these servers should be locked down by the system administrator so that only users with valid
Windows domain accounts have access to video. With the introduction of the browser-based
applications, the ability to access video servers is made much easier using Microsoft domain
authentication. It is highly recommended to deny access to these servers for a secure deployment.

TruVision SVR Overview
10 TruVision SVR System User Guide
TruVision SVR Configuration
Storage Space Reservation
TruVision SVR content is stored in separate tracks that contain information on the index, video status,
and events.
TruVision SVR always keeps a certain amount of disk space reserved to be in accordance with
Microsoft’s drive guidelines. Ten percent of the overall disk space is reserved for these guideline
requirements and an additional ten percent is reserved for event storage. In total, twenty percent of the
hard disk space is already in use and cannot be used freely.
Because TruVision SVR content is stored in separate files if even one of those files is deleted or
corrupted video may become inaccessible. For instance, if the index track no longer exists you may
not be able to use video tracking. It is advisable to follow basic backup and security measures to make
sure your data is protected against hardware and network failures.
If your video becomes inaccessible, contact the Interlogix Technical Support Group to assist you with
data recovery.

TruVision SVR System User Guide 11
Digital Video Prerequisites
Digital Video Prerequisites
Time Synchronization
For digital video system to work properly, time must be synchronized on all computers. Third-party
tools are available to synchronize times across multiple time zones. If no NTP source is available,
TruVision Navigator server can be used as the NTP server.
Anti-Virus Software
If this type of software is required (due to corporate policy, for instance), then you must adhere to the
following guidelines:
• For Real-Time protection, you must exclude all files with the extensions .SPFS, .INFO, .LVI,
.LEI, and .LNR.
• For Real-Time protection and virus scan, you must exclude the data drives.
Windows Updates
When running Windows updates, be aware that they require a full shut down of your computer. Make
sure that these updates are scheduled to run when either recording will not be necessary or when
backup or fail over systems are properly configured and running.
Storage File Purging
If the system runs out of hard disk space while the system’s cameras are configured for storage
capacity, the oldest video files are deleted regardless of what camera they are on. In addition to video
files, TruVision SVR content is stored in separate tracks that contain information on the index, video
status, and events.
This can lead to potentially problems if not accounted for. For example, consider a case where the
retention policy is set to five days for all channels, except for one channel which is configured for a
30-day retention policy. The reclamation logic will reclaim files for the channel with 30 day retention
that are 6-30 days old before reclaiming files from any other channel. This would significantly affect
the amount of video that would be stored for the 30 day retention channel.

TruVision SVR Overview
12 TruVision SVR System User Guide

TruVision SVR System User Guide 13
CHAPTER 2 TruVision SVR Network
Configurations
It is very important that all computers on the TruVision SVR Network are on the same domain or
trusted domain. If they are not, the TruVision SVR will not function properly.
Network Configuration
The following firewall and permission information needs to be configured correctly for the TruVision
SVR to work correctly.
Windows Firewall
By default, the Windows firewall is enabled. The system administrator must determine whether
firewall services are used on their system. If the firewall is enabled, it will prevent the security
management system software from functioning properly until certain things are added to the
exception list, which defines which components and ports should not be blocked by the firewall. If
the firewall is enabled during installation of the security management system software, the exception
list will be automatically populated.
IMPORTANT: Since certain elements are added to the exception list, it is mandatory that the
Don’t Allow Exceptions check box on the General tab of the Windows
Firewall dialog is not selected.
Windows Firewall Settings
Exception List:
•TruVision SVR services:
•LnrCapSvcu
•LnrRetrSvcu
•LnrRTPServer
•LpsSearchSvc
•RPC Port (TCP/IP 135)
•RTP Port (TCP/IP 554)

TruVision SVR Network Configurations
14 TruVision SVR System User Guide
•UDP Port (5000)
ICMP Settings:
•Allow incoming echo requests
Windows Authentication Model
The process used by Windows to verify a client’s identity is called authentication. In order to properly
set up a system or troubleshoot an existing installation, the first step is to determine the identity of the
client attempting to connect to the server.
Here are some general guidelines:
•Interactive processes always run with the identity of the user that launched them, or they can be
launched with credentials of a different user through the “runas” command.
•Services typically run under the SYSTEM account (or another account specified through
Windows Services).
When a client connects to a remote server, the client’s identity is sent to that machine, and that system
authenticates the client. This process can have several outcomes depending on which user account is
used by the client:
•If both machines are in a domain and the domain user is used, then the server will use the domain
controller to authenticate the incoming client connection.
•If the client used the local machine account and the same local account with the same password
exists on the server, then that account will be used.
Note: If the same local account exists on the server, but the password is different, the client’s
connection attempt will immediately return failure. It will not default to the method
described next.
•If the client used the local machine account and an account with that name is unknown to the
server, an incoming connection will be assigned the ANONYMOUS user on the remote machine.
Note: There is a security policy which allows ANONYMOUS users to be part of the
EVERYONE group, but by default the EVERYONE group only includes users whose
identity was established in some way (i.e., not anonymous).
Local vs. Remote Permissions
Extended Windows security model, introduced in Windows XP SP2 and Windows 2003 Server SP1,
split permissions listed in the previous section into two separate parts: local and remote. This allows
system administrators more granular control over object security.
As the client-server connection is analyzed, the location of the components will determine which
permissions (launch, activation, and access) will be used. If both components are running on the same
machine, local permissions will be used. Otherwise, Windows will use remote permissions.

TruVision SVR System User Guide 15
DCOM Configuration
DCOM Configuration
The DCOM settings must be the same on all computers connected to the TruVision SVR. Be sure to
close all security management system applications that may be connected to the recorder.
1. In Windows, from the Start menu select Run
2. Type dcomcnfg and click [OK].
3. Access the Distributed COM Configuration Properties by navigating to Component Services >
Computers > My Computer.
4. Right-click on My Computer and select Properties.
5. On the Default Properties tab, make sure it is configured as follows:
•Select the Enable Distributed COM on this computer check box.
•Clear the Enable COM Internet Services on this computer check box.
•Default Impersonation Level should be set to “Impersonate.”
•Clear the Provide additional security for reference tracking check box.
6. On the Default Protocols tab, use the buttons to order the list in the exact order shown below:
•Connection-oriented TCP/IP
•Datagram UDP/IP
•Tunneling TCP/IP
•Connection-oriented SPX
7. Click [OK].
8. If changes were made, restart the recorder.
9. Verify that the object exporter error does not appear. If the error still occurs, repeat this
procedure, but in step 6, remove the Tunneling TCP/IP protocol from the list of default protocols.

TruVision SVR Network Configurations
16 TruVision SVR System User Guide

TruVision SVR System User Guide 17
CHAPTER 3 TruVision SVR Installation
TruVision Software Video Recorder
The TruVision SVR is a network recorder designed to store video obtained from IP cameras. When
configuring the IP cameras, be sure to configure the correct IP address in the client software.
Two network cards may be installed on the TruVision SVR system. When using a second network
card to connect to a network independent from that of the host system, the second network must have
a different subnet.
TruVision SVR Firmware
In order for the recorder to work, the correct version of firmware must be installed on the machine.
Before installing the TruVision SVR firmware, DirectX should already be installed. If not, the
TruVision SVR setup will stop so that you can install DirectX.

TruVision SVR Installation
18 TruVision SVR System User Guide
System Hardware Requirements
Supported Operating Systems
•Windows Server 2003 SP2 Standard and Enterprise
•Windows Server 2003 R2 with SP2 Standard and Enterprise
•Windows Server 2008 SP2 32-bit
•Windows Server 2008 SP2 64-bit
•Windows Server 2008 R2 with SP1 Standard and Enterprise
•Windows 7 SP1 32-bit
•Windows 7 SP1 64-bit
TruVision SVR Configuration
1. Download the TruVision SVR installation package and run the setup.exe program on the system
SVR is intended to work on.
Note: It is strongly recommended that TruVision SVR and TruVision Navigator are installed
on separate machines.
2. Click [Install] to install the prerequisites and once it is completed, click [Next].
3. Read the license agreement. If you agree, select the appropriate radio button. Click [Next].
4. Select the destination folders and click [Install].
•TruVision Software Video Recorder log files are stored at the following location for
Windows 7: C:\ProgramData\UTC Fire & Security\TruVision SVR\logs
Component Minimum Recommended High
Notes Below configuration is
tested to support 32 IP
cameras recording at 4CIF
resolution with 30fps, 50%
compression, and motion
detection enabled. (82%
CPUUtilization)
Below configuration is
testedto support32 IP
cameras recording at
4CIF resolution with
30fps, 50%
compression, and
motion detection
enabled. (56% CPU
Utilization)
Below configuration is
tested to support 64 IP
cameras recording at
4CIF resolution with
30fps, 50%
compression, and
motion detection
enabled. (68% CPU
Utilization)
Processor Intel Core I5-2400
3.10GHZ 6MB L3
Cache Quad Core
Processor
Xeon X3450 2.66GHz
8MB Cache 2.5 GT/s
Quad Core Processor
Dual Xeon E5620
2.26GHz 5.86 GT/s
Quad Core
Processors
Memory 4GB DDR31333MHz
NECC UDIMMs 4GB DDR3 1333MHz NECC SDRAM 6GB DDR31333MHz NECC SDRAM
Hard Drive (OS) 250GB - 7200RPM,
SATA 3.0Gb/s, 16MB
Cache
500GB5 - 7200RPM,
SATA 3.0Gb/s, 16MB
Cache
500GB5 - 7200RPM,
SATA 3.0Gb/s, 16MB
Cache
Network Integrated PCIE
10/100/1000 Integrated PCIE 10/100/1000 Integrated PCIE 10/100/1000

TruVision SVR System User Guide 19
TruVision Software Video Recorder
Click [Next].
5. After the installation is complete, the SVR Management Console is displayed. This dialog is used
to configure the location of data for the network recorder.
a. UnderAvailable locations, all local harddrives and mapped network drives are listed. Select
a drive and click the arrow key to move the selection to the other column (Selected
Locations).
•If you are using network drives, it is recommended that a user account be created to
access those network drives.
•Mapped drives appear in theAvailable locations list, but will not function properly and
should not be used.
•To specify a universal naming convention path name, click <Other Location>. You
will then be presented with the option to type in the path or browse for the location.
•The following are supported:
iSCSI: Internet SCSI (Small Computer System Interface), an IP-based storage
networking standard for linking data storage facilities. Because of the ubiquity of IP
networks, iSCSI can be used to transmit data over LAN, WAN, or the Internet and can
enable location-independent data storage and retrieval.
SAN: (Storage Area Network). A high-speed special-purpose network (or subnetwork)
that interconnects different kinds of data storage devices with associated data servers on
behalf of a larger network of users.
NAS: (Network-Attached Storage). A hard disk storage that is set up with its own
network address rather than being attached to the department computer that is serving
applications to a network’s workstation users.
IMPORTANT: When recording to NAS, keep in mind that failures may occur due to lack of
bandwidth, or poor harddrive performance (for example, if several TruVision
SVRs are writing to the same drive location or same shared folder).
Each recorder requires its own dedicated space for storage.
b. Specify the name of the folder where the data is to be stored. If the name of the folder
specified does not already exist, it will be created.
c. Enter the amount of free space (in MB) to be maintained on each drive. If this field is left
blank, no free space will be maintained. The network recorder will always continue to record
by deleting the oldest video files if drive space becomes depleted.
Note: It is recommended to leave 10% of each storage drive free. Lower values may
negatively affect the performance of the recorder.
d. Click [Next].
6. The Security tab is used to display the current security settings applied, as well as the required
actions that need to be applied on the machine in order for SVR to operate successfully. Click
[Apply] to apply required Storage and Security settings.
7. The Results tab will display the status of the actions applied in previous steps.
8. Once you are finished installing the network video recorder, click [Finish]. If you wish to make
changes to these settings, you may do so at a later time from directory C:\Program Files\UTC
Fire & Security\TruVision SVR\SVR Management Console for a 32 bit system, or,
C:\Program Files(x86)\UTC Fire & Security\TruVision SVR\SVR Management Console for
a 64 bit system.

TruVision SVR Installation
20 TruVision SVR System User Guide
Adding TruVision SVR to TruVision Navigator
After the installation is completed, TruVision SVR needs to be added to the TruVision Navigator
device tree. To add an SVR to the Navigator, follow these steps:
1. Click [Add Device] button and Select [Add Manually].
Note: Embedded discovery tool in Navigator does not support discovery of SVR.
2. Select [SVR] from the drop down menu for the Device Type.
3. Enter desired name for the [Device Title].
4. Enter [IP Address] of the TruVision SVR server.
5. Enter 554, or any other port, for [Device Port]. (Ports other than 554 need to be set on the SVR
system as well.)
6. Click [Ok].
7. Click [Yes] and follow the instructions to install SVR Client Components.
Note: To connect to the SVR for the first time, each TruVision client needs to install the SVR
Client Components.
Note: With each TruVision Navigator client upgrade, SVR Client components must also be
updated. Before removing existing SVR Client components from the client machine,
make sure all the SVRs are deleted from the device tree. It is recommended to export
the address book so it becomes easier to import the devices back to the Navigator after
installing the new SVR client components.
Note: TruVision SVR must be activated via TruVision Navigator with the appropriate licenses
within the first 30 days trial period. The SVR and the cameras recording to it will not be
accessible after the trial period until the TruVision Navigator server is updated with the
appropriate type and amount of licenses.
Licenses
TruVision Navigator has a licensing interface embedded in the help screen. The licensing link will
display the Licensed Features window for managing the TruVision SVR recorder base and camera
licenses. The Update license button will provide the license management screen where a user can
change the required licenses and add more licenses via a new license key purchased from Interlogix.
TruVision SVR Licenses are obtained from Interlogix customer service. There are three types of
TruVision SVR licenses available:
•TruVision SVR Base License (TVS-BASE): Required for each TruVision SVR recorder
•TruVision SVR 3rd party Camera License (TVS-CAM): Required for each individual 3rd party
camera
•TruVision SVR Interlogix Camera License (TVS-CAM-ILX): Required for each individual
ILX camera
Obtain Licenses
To obtain licenses, follow these steps:
1. Click [Help] on the tasks toolbar of TruVision Navigator.