Interlogix TruVision TVB-5702 Instruction sheet

TruVision IP Thermal
Camera Configuration
Manual
P/N 1073336-EN • REV C • ISS 21NOV17

Copyright
©
2017 United Technologies Corporation.
Interlogix is part of UTC
Climate, Controls & Security
, a unit of United
Technologies Corporation.
All rights reserved.
Trademarks and
patents
T
rade names used in this document may be trademarks or
registered trademarks of the manufacturers or vendors of the
respective products.
Manufacturer
Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC
Building & Industrial Systems B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
Certification
Contact information
For contact information
, see www.interlogix.com or
www.firesecurityproducts.com
.

TruVision IP Thermal Camera Configuration Manual 1
Content
Introduction 3
Network access 4
Checking your web browser security level 4
Activating the camera 5
Overview of the camera web browser 7
Camera configuration overview 9
Local configuration menu 9
Configuration menu 11
VCA configuration menu 12
Device information 12
System time configuration 13
Network configuration 14
Video and audio configuration 22
Image display configuration 25
OSD parameters 26
Overlay text parameters 28
Privacy mask parameters 29
Picture overlay parameters 30
Detective pixel correction parameters 30
Alarm configuration 32
Motion detection alarms 32
Video tampering alarms 38
Alarm inputs and outputs 39
Exception alarms 40
Audio exception detection 41
Scene change detection 42
Fire source detection 43
Temperature measurement 46
VCA configuration 54
VCA resource type 54
VCA information 54
Behavior analysis 56
Storage configuration 62
Snapshot parameters 62
NAS settings 65
Storage management 66
Recording schedule 67

2 TruVision IP Thermal Camera Configuration Manual
Camera management 69
User management 69
RTSP authentication 72
IP address filter 73
Defining the security service 73
Restore default settings 74
Import/export a configuration file 75
Upgrade firmware 75
Reboot the camera 76
Camera operation 78
Logging on and off 78
Live view mode 78
Playing back recorded video 78
Searching event logs 81
Operating PTZ control 83

TruVision IP Thermal Camera Configuration Manual 3
Introduction
This is the user manual for the following TruVision IP thermal camera models:
TVB-5701 (IP Thermal Bullet Camera, 384x288, 15mm)
TVB-5702 (IP Thermal Bullet Camera, 384x288, 35mm)
TVB-5706 (IP Thermal Bullet Camera, 640x512, 15mm)
TVB-5707 (IP Thermal Bullet Camera, 640x512, 25mm)

4 TruVision IP Thermal Camera Configuration Manual
Network access
This manual explains how to configure the camera over the network with a web
browser.
TruVision IP cameras can be configured and controlled using Microsoft Internet
Explorer (IE) and other browsers. The procedures described use Microsoft Internet
Explorer (IE) web browser.
Checking your web browser security level
When using the web browser interface, you can install ActiveX controls to connect and
view video using Internet Explorer. However, you cannot download data, such as video
and images, due to the increased security measure. Consequently you should check
the security level of your PC so that you are able to interact with the cameras over the
web and, if necessary, modify the Active X settings.
Configuring IE ActiveX controls
You should confirm the ActiveX settings of your web browser.
To change the web browser’s security level:
1. In Internet Explorer, click Internet Options on the Tools menu.
2. On the Security tab, click the zone to which you want to assign a web site under
“Select a web content zone to specify its security settings”.
3. Click Custom Level.
4. Change the ActiveX controls and plug-ins options that are signed or marked as
safe to Enable. Change the ActiveX controls and plug-ins options that are
unsigned to Prompt or Disable. Click OK.
- Or -
Under Reset Custom Settings, click the security level for the whole zone in the
Reset To box, and select Medium. Click Reset.
Then click OK to the Internet Options Security tab window.
5. Click Apply in the Internet Options Security tab window.
Windows Internet Explorer
Internet Explorer operating systems have increased security measures to protect your
PC from any malicious software being installed.
To have complete functionality of the web browser interface with Windows 7, 8, and 10,
do the following:
• Run the browser interface as an administrator in your workstation
• Add the camera’s IP address to your browser’s list of trusted sites

TruVision IP Thermal Camera Configuration Manual 5
To add the camera’s IP address to Internet Explorer’s list of trusted sites:
1. Open Internet Explorer.
2. Click Tools, and then Internet Options.
3. Click the Security tab, and then select the Trusted sites icon.
4. Click the Sites button.
5. Clear the “Require server verification (https:) for all sites in this zone box.
6. Enter the IP address in the “Add this website to the zone” field.
7. Click Add, and then click Close.
8. Click OK in the Internet Options dialog window.
9. Connect to the camera for full browser functionality.
Activating the camera
When you first start up the camera, the Activation window appears. You must define a
high-security admin password before you can access the camera. There is no default
password provided.
You can activate a password by using a web browser and by TruVision Device
Manager (included on the CD to find the IP address of the camera).
Activation via the web browser:
1. Power on the camera and connect the camera to the network.
2. Input the IP address into the address bar of the web browser, and click Enter to
enter the activation interface.
Note:
The default IP address of the camera is 192.168.1.70.
For the camera to enable DHCP by default, you must activate the camera via
TruVision Device Manager. Please refer to the following section, “Activation via
TruVision Device Manager”.
3. Enter the password in the password field.

6 TruVision IP Thermal Camera Configuration Manual
Note: A valid password range must be between 8 and 16 characters. You can use a
combination of numbers, lower and upper case letters, and special characters : _ - ,
. * & @ / $ ? Space. The password must contain characters from at least two of
these groups. We also recommend that you reset your password regularly. For high
security systems, it is particularly recommended to reset the password monthly or
weekly for better protection.
4. Confirm the password.
5. Click OK to save the password and enter the live view interface.
Activation via TruVision Device Manager:
1. Run the TruVision Device Manager to search for online devices.
2. Select the device status from the device list, and select the inactive device.
3. Enter the password in the password field, and confirm it.
Note: A valid password range must be between 8 and 16 characters. You can use a
combination of numbers, lower and upper case letters, and special characters : _ - ,
. * & @ / $ ? Space. The password must contain characters from at least two of
these groups. We also recommend that you reset your password regularly. For high
security systems, it is particularly recommended to reset the password monthly or
weekly for better protection.
4. Click OK to save the password.
A pop-up window appears to confirm activation. If activation fails, confirm that the
password meets the requirements and try again.
5. Change the device IP address to the same subnet with your computer by either
modifying the IP address manually or selecting the check box of Enable DHCP.

TruVision IP Thermal Camera Configuration Manual 7
6. Enter the password and click the Save button to activate your IP address
modification.
Overview of the camera web browser
The camera web browser lets you view, record, and play back recorded videos as well
as manage the camera from any PC with Internet access. The browser’s easy-to-use
controls give you quick access to all camera functions. See Figure 1.
If there is more than one camera connected over the network, open a separate web
browser window for each individual camera.
Figure 1: Web browser interface (Live view shown)
Menu bar
Toolbar
Name
Description
1. Live view Click to view live video.
2. Playback Click to play back video.
3. Log Click to search for event logs. There are three main types: Alarm, Exception and

8 TruVision IP Thermal Camera Configuration Manual
Name
Description
Operation.
4. Configuration Click to display the configuration window for setting up the camera.
5. Viewer View live video. Time, date and camera name are displayed here.
6. PTZ controls Direction actions, zoom, focus, iris, light and wiper control. See page 83 for
further information.
Note: Direction actions, light, and wiper control can be used if the camera
supports RS-485 and the external pan/tilt unit, light or wiper is installed.
7. Current user Displays current user logged on.
8. Logout Click to log out from the system. This can be done at any time.
9. Help Online Help.
10. Display control Click each tab to adjust the layout and the stream type of the live view. You can
also click the drop-down menu to select the plug-in.
For IE (internet explorer) users, web components and quick time are selectable.
For non-IE users, web components, quick time, VLC or MJPEG are selectable if
they are supported by the web browser.
The window size is 4:3.
The window size is 16:9.
The original window size.
Self-adaptive window size.
Live view with main stream.
Live view with substream.
Live view with third stream.
Click to select the third-party plug-in. Select Webcomponents or
QuickTime.
11. Start/stop live
view Click to start/stop live view.
12. Audio
Click to turn audio on/off. Also use the scroll bar to adjust the volume.
13. Bi-directional
audio Turn on/off the microphone for bidirectional audio.
14. Capture Click to capture a snapshot of the video. The snapshot will be saved to
the default folder in JPEG or BMP format.
15. Start/stop
recording Click to manually start/stop recording of live video.
16. Digital zoom
Click to enable digital zoom.

TruVision IP Thermal Camera Configuration Manual 9
Camera configuration overview
Once the camera hardware has been installed, configure the camera’s settings through
the web browser. You must have administrator rights to configure the cameras over the
internet.
The camera web browser lets you configure the camera remotely using your PC. Web
browser options may vary depending on the camera model.
There are three main menus in the configuration panel:
Configuration panel
Local configuration. See below for
more information.
Configuration. See “Configuration
menu” on page 11 for more information.
VCA configuration. See “VCA
configuration” on page 12 for more
information.
Local configuration menu
Use the Local configuration menu to manage the protocol type, live view parameters
and local storage paths. In the Configuration panel, click Local Configuration to
display the local configuration window. See Figure 2 below for descriptions of the
different menu parameters.

10 TruVision IP Thermal Camera Configuration Manual
Figure 2: Local configuration window
Description
Live View Parameters
1.
Protocol
Specifies the network protocol used.
Select TCP, UDP, MULTICAST, or HTTP.
2.
Live View Performance
Specifies the transmission speed.
Select Shortest Delay or Auto.
3.
Rules
These are the rules on your local browser.
Specifies whether or not to display the colored marks when motion
detection, face detection, and intrusion detection are triggered. For
example, when the rules option is enabled and a face is detected, the
face will be marked with a green rectangle in live view.
4.
Image Format
Choose the image format for a snapshot: JPEG or BMP.
5.
Display Temperature info
Specifies whether or not to display the temperature information on
Live View.
Select Enable or Disable.
6.
Display Temperature info
on Capture
Specifies whether or not to display the temperature info on the Captured image.
Select Enable or Disable.
Record File Settings
7.
Record F
ile Size Specifies the maximum file size.
Select 256 MB, 512 MB, or 1G.
8.
Save
Record Files to Specifies the directory for recorded files.

TruVision IP Thermal Camera Configuration Manual 11
Description
9.
Save
Downloaded Files to Specifies the directory for downloaded files.
Snapshot and Clip Settings
10.
Save
Snapshots In Live
View To
Specifies the directory for saving snapshots in live view mode.
11.
Save
Snapshots When
Playback To
Specifies the directory for saving snapshots in playback mode.
12.
Save Clips To
Specifies the directory for saving video clips in playback mode.
Configuration menu
Use the Configuration panel to configure the server, network, camera, alarms, users,
transactions and other parameters such as upgrading the firmware. See Figure 3 below
for descriptions of the configuration menus available.
Figure 3: Configuration window (‘System > Device Information’ shown)
Configuration menus Description
1.
System
Defines device basic information including SN and the current firmware
version, time settings, maintenance, serial port parameters, and VCA resource
type. See “System time configuration” on page 12 for further information on
time parameters.
2.
Network
Defines the network parameters required to access the camera over the
internet. See “Network configuration” on page 14 for further information.
3.
Video/Audio
Defines recording parameters. See “Video and audio ” on page 22 for further
information.
4.
Image
Defines the image parameters, OSD settings, overlay text, privacy masking,
picture overlay, and defective pixel correction. See “Image” on page 25, “OSD
”
on page 26, “Overlay text” on page 28, “Privacy mask” on page 29, “Picture
overlay” on page 30, and “Defective pixel correction” on page 30 for further
information.

12 TruVision IP Thermal Camera Configuration Manual
Configuration menus Description
5.
Security
Defines who can use the camera, their passwords and access privileges,
RTSP authentication, IP address filter, SSH access, restoring default settings,
firmware upgrade. See “User management” on page 69, “RTSP
authentication” on page 72, “IP address filter” on page 73, “Defining the
security service” on page 73, and “Restore default settings” on page 74 for
further information.
6.
Basic
Event Defines motion detection, video tampering, alarm input/output, and exception.
You can also import/export configuration files. See “Motion detection alarms”
on page 30, “Video tampering alarms” on page 38, “Alarm inputs and outputs”
on page 39, “Exception alarms” on page 40, and “Import/export a configuration
file” on page 75 for further information.
7.
Smart Event
Defines audio exception detection, scene change detection, and fire source
detection. See “Audio exception detection” on page 41” on page 40, “Scene
change detection” on page 42, and “Fire source detection” on page 43 for
further information.
8.
Storage
Defines recording schedule, storage management, NAS configuration, and
snapshot parameters. See Snapshot parameters” on page 54, “NAS settings”
on page 65, “Storage ” on page 66, and “Recording schedule” on page 67 for
further information.
9.
Temperature
Measurement
Defines temperature measurement and temperature measurement and alarm. See “Temperature measurement” on page 46 for further information.
VCA configuration menu
Use the VCA Configuration panel to configure how target and rule information is
displayed on a snapshot and in a video stream, the snapshot quality and resolution, as
well as set up the response to suspicious behavior. See “VCA information” on page 54
and “Behavior analysis” on page 56 for more information.
Device information
You can quickly see the information about the camera as well as change the camera
name and device number. See Figure 3 on page 11 for descriptions of the configuration
menus available.
To display the camera device information:
1. From the Configuration panel, click Configuration > System > Device
Information.
2. If desired, you can change the camera name and device number.
3. Click Save to save changes.

TruVision IP Thermal Camera Configuration Manual 13
System time configuration
NTP (Network Time Protocol) is a protocol for synchronizing the clocks of network
devices, such as IP cameras and computers. Connecting network devices to a
dedicated NTP time server ensures that they are all synchronized.
To define the system time and date:
1. From the Configuration panel, click Configuration > System > Time Settings.
2. From the Time Zone drop-down menu, select the time zone that is the closest to the
camera’s location.
3. Under Time Sync, select one of the options for setting the time and date:
Synchronize with an NTP server: Select the NTP enable box and enter the server
NTP address. The time interval can be set from 1 to 10080 minutes.
- Or -
Set manually: Enable the Manual Time Sync function and then click to set the
system time from the pop-up calendar.
Note: You can also select the Sync with computer time check box to synchronize
the time of the camera with the time of your computer.
4. Select Enable DST to enable the DST (Daylight Savings Time) function, and set the
date of the DST period.
5. Click Save to save changes.

14 TruVision IP Thermal Camera Configuration Manual
Network configuration
You need to define the network settings to be able to access the camera through a
network. Use the “Network” menu to define the network settings. See Figure 4 below for
further information.
Caution: We strongly recommend that you use a strong password for all functions and
network devices in order to protect your privacy and to protect your system against
security risks. A valid password range must be at least eight characters. You can use a
combination of numbers, lower and upper case letters, and special characters. The
installer and/or end user are responsible for password management.
Figure 4: Network window (TCP/IP tab shown)
Menu tabs Description
1.
TCP/IP
NIC Type: Enter the NIC type. Default is Auto. Other options include: 10M Half-
dup, 10M Full-dup, 100M Half-dup and 100M Full-dup.
DHCP: Enable in order to automatically obtain an IP address and other network
settings from that server.
IPv4 Address: Enter the IPv4 address of the camera.
IPv4 Subnet Mask: Enter the IPv4 subnet mask.
IPv4 Default Gateway: Enter the IPv4 gateway IP address.
IPv6 Mode: Enter the IPv6 mode: Manual, DHCP, or Route Advertisement.
IPv6 Address: Enter the IPv6 address of the camera.
IPv6 Subnet Prefix Length: Enter the IPv6 prefix length.
IPv6 Default Gateway: Enter the IPv6 gateway IP address.
Mac Address: Enter the MAC address of the devices.
MTU: Enter the valid value range of MTU. Default is 1500.

TruVision IP Thermal Camera Configuration Manual 15
Menu tabs Description
Multicast Address: Enter a D-class IP address between 224.0.0.0 to
239.255.255.255. Only specify this option if you are using the multicast function.
Some routers prohibit the use of multicast function in case of a network storm.
Enable Multicast Discovery: Select to enable the automatic detection of the
online network camera via private multicast protocol in the LAN.
DNS server: Enter the DNS server address for your network.
Host Name Configuration: Assign a hostname to rec
order to be used to identify
it over the network. Select “Enable dynamic” and enter your DNS name for the
system. The DNS name must be unique and can contain letters, numbers and
hyphens.
2.
Port
HTTP Port: Use the HTTP port to remotely access the internet browser. Enter
the port used for the Internet Explorer (IE) browser. Default value is 80.
RTSP Port: RTSP (Real Time Streaming Protocol) is a network control protocol
designed for use in entertainment and communications systems to control
streaming media servers. Enter the RTSP port value. The default port number is
554.
HTTPS Port: HTTPS (Hyper Text Transfer Protocol Secure) allows video to be
securely viewed when using a browser. Enter the HTTPS port, value. The
default port number is 443.
Server Port: This is used for remote client software access. Enter the server
port value. The default port number is 8000.
Alarm Server IP: Specifies the IP address of the alarm host.
Alarm Server Port: Specifies the port of the alarm host.
See page 17 for setup information.
3.
DDNS
DDNS is a service that maps Internet domain names to IP addresses. It is
designed to support dynamic IP addresses, such as those assigned by a DHCP
server.
Specify DynDNS or ezDDNS.
DynDNS: Use Dynamic DNS to manually create your own host name. You will
first need to create a user account using the hosting web site, DynDDNS.org.
ezDDNS: Activate the DDNS auto-detection function to set up a dynamic IP
address. The server is set up to assign an available host name to your recorder.
See page 17 for setup information.
4.
PPPoE
Retrieves a dynamic IP address. See page 17 for setup information.
5.
SNMP
SNMP is a protocol for managing devices on networks. Enable the SNMP check
box to get camera status and parameter related information. See page 17 for
setup information.
6.
802.1.X
When the feature is enabled, the camera data is secured and user
authentication is needed when connecting the camera to the network. See page
18 for setup information.
7.
QoS
QoS (Quality of Service) can help solve the network delay and network
congestion by configuring the priority of data sending.
Enable the option to solve network delay and network congestion by configuring
the priority of data sending.
See page 18 for setup information.
8.
FTP
Enter the FTP address and folder to which snapshots of the camera can be
uploaded. See page 18 for setup information.

16 TruVision IP Thermal Camera Configuration Manual
Menu tabs Description
9.
UPnP
The UPnP (Universal Plug and Play) protocol allows devices to connect
seamlessly and to simplify the implementation of networks in the home and
corporate environments. With the function enabled, you do not need to configure
the port mapping for each port, and the camera is connected to the Wide Area
Network (WAN) via the router.
Enable and set the friendly name detected.
See page 18 for setup information.
10.
Email
Enter the email address to which messages are sent when an alarm occurs.
See
page 18 for setup information.
11.
NAT
A NAT (Network Address Translation) is used for network connection. Select the
port mapping mode: auto or manual. See page 20 for setup information.
12.
HTTPS
Specifies authentication of the web site and its associated web server, which
protects against Man-in-the-middle attacks.
To define the TCP/IP parameters:
1. From the Configuration panel, click Configuration > Network > TCP/IP.
2. Configure the NIC settings, including the NIC Type, IPv4 settings, IPv6 settings,
MTU settings, and Multicast Address.
3. If the DHCP server is available, select DHCP.
4. If the DNS server settings are required for some applications (e.g., sending email),
you should configure the Preferred DNS Server or Alternate DNS Server.
5. To be able to automatically detect the network camera by client software, select
Enable Multicast Discovery. This step is optional.
6. Click Save to save changes.
To define the port parameters:
1. From the Configuration panel, click Configuration > Network > Port.
2. Set the HTTP port, RTSP port, HTTPS port and server port of the camera.
HTTP Port: The default port number is 80, and it can be changed to any port No.
which is not occupied.
RTSP Port: The default port number is 554. It can be changed to any port number
in the range from 1 to 65535.
HTTPS Port: The default port number is 443. It can be changed to any port number
that is not occupied.
Server Port: The default server port number is 8000. It can be changed to any port
number in the range from 2000 to 65535.
3. Enter the IP address and port if you want to upload the alarm information to the
remote alarm host. Also select the Notify Alarm Recipient option in the normal
Linkage of each event page.
4. Click Save to save changes.

TruVision IP Thermal Camera Configuration Manual 17
To define the DDNS parameters:
If the camera is set up to use PPPoE as its default network connection, you can use
Dynamic DNS (DDNS) for network access. You need to register on the DDNS server
before you can configure the settings.
1. From the Configuration panel, click Configuration > Network > DDNS.
2. Select Enable DDNS to enable this feature.
3. Select the DDNS Type. There are two options available: DynDNS and ezDDNS.
• DynDNS: Enter the DDNS server address, members.ddns.org (which is used to
notify DDNS about changes to your IP address), the host name for your camera,
the port number (443 (HTTPS), and your user name and password used to log
into your DDNS account. The domain name displayed under “Host Name” is that
which you created on the DynDNS web site.
• ezDDNS: Enter the desired host name under “Host Name”. The default host
name is utc-serial number. The new host name is registered when you click
Save.
Note: The default server address is www.tvr-ddns.net, which cannot be changed.
4. Click Save to save changes.
To define the PPPoE parameters:
1. From the Configuration panel, click Configuration > Network > PPPoE.
2. Select Enable PPPoE to enable this feature.
3. Enter the user name, password, and confirm the password for PPPoE access.
4. Click Save to save changes.
To define the SNMP parameters:
1. From the Configuration panel, click Configuration > Network > SNMP.
2. Select the corresponding version of SNMP: v1, v2c or v3.
3. Configure the SNMP settings. The configuration of the SNMP software should be
the same as the settings you configure here.
4. Click Save to save changes.
Note: Before setting the SNMP, please download the SNMP software to receive the
camera information via the SNMP port. By setting the trap address, the camera can
send the alarm event and exception messages to the surveillance center. The SNMP
version you select should be the same as that of the SNMP software. The security level
of the software depends on its version. SNMP v1 has no security. SNMP v2 requires a
password for access. SNMP v3 provides encryption. If you use SNMP v3, you must
enable HTTPS.

18 TruVision IP Thermal Camera Configuration Manual
To define the 802.1x parameters:
1. From the Configuration panel, click Configuration > Network > 802.1X.
2. Select Enable IEEE 802.1X to enable the feature.
3. Configure the 802.1X settings, including EAPOL version, user name, and password.
The EAPOL version must be identical with that of the router or the switch.
4. Click Save to save changes.
Note: The switch or router to which the camera is connected must also support the
IEEE 802.1X standard, and a server must be configured. Please apply and register a
user name and password for 802.1X in the server.
To define the QoS parameters:
1. From the Configuration panel, click Configuration > Network > QoS.
2. Configure the QoS settings, including Video / Audio DSCP, Event / Alarm DSCP
and Management DSCP. The valid value range of the DSCP is 0 to 63. The larger
the DSCP value, the higher the priority.
3. Click Save to save changes.
Note: The system needs to be rebooted in order for the changes to take effect.
To define the FTP parameters:
1. From the Configuration panel, click Configuration > Network > FTP.
2. Configure the FTP settings, including server address, port, user name, password,
directory, and upload type.
Anonymous: Select the check box to enable the anonymous access to the FTP
server.
Directory: In the Directory Structure field, select the root directory, main directory
and subdirectory. When the Main directory is selected, select the Device Name,
Device Number or Device IP for the name of the directory. When the Subdirectory is
selected, select the Camera Name or Camera No. as the name of the directory.
Upload Type:To enable snapshots to be uploaded to the FTP server.
3. Click Save to save changes.
To define the UPnP parameters:
1. Click Configuration > Network > UPnP.
2. Select the check box to enable the UPnP function. The name of the detected device
appears under “Friendly name”. It can be edited.
3. Click Save to save changes.
To set up the email parameters:
1. From the Configuration panel, click Configuration > Network > Email.