Intratone Visio Guide

EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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INSTALLATION AND CONNECTION OF
THE BUILT-IN VISIO CALL PANEL
GENERAL POINTS
The built-in Visio call panel (ref.: EEN-PIVIV3GB) a multifunctional call panel which
transmits an image of the visitor to the tenant's telephone.
This call panel is available in a "Stainless-steel" coloured finish and is flush-mounted. It is
configured using the following website: www.intratone.com in the "management
website" tab
It must be connected to the following "real-time" central units:
2 to 4 doors (ref.: EEN-CEN12)
1 door (ref.: EEN- CIC12)
Ideal for installation near an entrance gate; four opening methods are possible:
By using an authorised fob
By typing in a specific trade code
By calling a tenant using the call panel, who then opens the door using a key on
his/her telephone.
Using a "mobilekey".
You can select the tenant to call just by entering his/her flat number on the keypad or by
pressing the arrows.
Product description:
The Visio intercom with scrolling name-display consists of:
A 12-key keypad and backlit LCD screen
Two scrolling keys and one call button
A square proximity reader.
A miniature camera for use in video calls
Built-in speech synthesiser: "Call in progress"; "Door open", etc.
+
Screws
X 6
+
LCD display
Proximity reader
Keys on Keypad
Scrolling keys
Call buttons
Built-in wall
box
Cancel key Trade key

EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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CONTENTS
GENERAL POINTS-----------------------------------------1
CONTENTS---------------------------------------------------2
DIMENSIONS AND ASSEMBLY------------------------3
A) D IMENSIONS OF CALL PANEL ---------------------------------------------------------3
B) B UILT - IN BOX DIMENSIONS ------------------------------------------------------------4
CABLING------------------------------------------------------5
A) G ENERAL POINTS ----------------------------------------------------------------------5
B) F OR USE IN AUDIO CALLS ONLY ----------------------------------------------------5
C) F OR USE IN VIDEO CALLS ------------------------------------------------------------5
D) S CENARIO OF CONNECTING AN ENTRANCE GATE WITH THE 2 TYPES OF
CENTRAL UNITS --------------------------------------------------------------------------------6
E) S CENARIO OF CONNECTING AN ENTRANCE GATE PLUS A BUILDING -------------6
EQUIPMENT CONFIGURATION------------------------7
A) G ENERAL POINTS ----------------------------------------------------------------------7
B) C ONFIGURATION WITH A T ENANTIAL CENTRAL UNIT , EEN-CEN12 ------------7
C) C ONFIGURATION WITH AN I NTRACODE EEN-CIC12 CENTRAL UNIT ------------8
POST-FITTING CHECK -----------------------------------9
D) O N THE P ANEL -------------------------------------------------------------------------9
E) D OOR CONNECTION --------------------------------------------------------------------9
F) C ALLS ------------------------------------------------------------------------------------9
G) I N THE CASE OF A FITTING WITH A 3G UNIT -----------------------------------------9
H) I N THE CASE OF A FITTING WITH AN EEN-CIC12 CENTRAL UNIT ----------------9
DIAGNOSIS IN THE EVENT OF A FAULT---------10
CERTIFICATE OF CONFORMITY--------------------11
A) S TANDARDS :-------------------------------------------------------------------------- 11
B) C ERTIFICATE :------------------------------------------------------------------------- 12

EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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DIMENSIONS AND ASSEMBLY
A) D IMENSIONS OF CALL PANEL

EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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B)
B UILT - IN BOX DIMENSIONS

EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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CABLING
See EEN-CIC12 guide : V233 - 5002 - XX See EEN-CEN12 guide: V233-5001-XX
A) G ENERAL POINTS
POWER SUPPLY : The central unit supplies power to the call panel via the + / - terminals.
CABLING : Twisted pairs – Diameter: 0.8 – Max. distance 100 metres.
Important note:
- The video function will only work if the call panel is installed with a 3G unit.
AUDIO
+ + or
VIDEO
+ + or
B) F OR USE IN AUDIO CALLS ONLY
Connect the following terminals up to the central unit:
Terminal Detail NB pair
+ / - Power supply 1
D-+ / D- Data 1
A+ / A- Audio 1
C) F OR USE IN VIDEO CALLS
Also connect the following terminals up to the V+ / V- (VIDEO 1) terminals on the
3G unit:
Terminal Detail NB pair
V+ / V- Video 1
EEN-
CIC12
EEN-
M3G
EEN-M3G
EEN
-
M3G
EEN
-
PIVIV3GB
THE CENTRAL UNITS
THE CENTRAL UNITS
+
-
D+
D-
+ - D+ D-
V+
V-
A+
A-
Power supply: 12 / 24 V
–
2 to 4 A
Not supplied
+ - D+ D- A+A-
EEN-CEN12
Twisted pair
MANDATORY
for
video
Twisted pair recommended
EEN
-
PIVIV3GB
V+
V-
EEN-
M3G

EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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D)
S CENARIO OF CONNECTING AN ENTRANCE GATE WITH THE 2 TYPES OF CENTRAL
UNITS
Connections in red refer to video (V+ / V-)
Connections in black refer to (+ / - and D+ / D- and A+ / A-)
E) S CENARIO OF CONNECTING AN ENTRANCE GATE PLUS A BUILDING
It is mandatory to use an EEN-CEN12 central unit with, in this example, an extension board.
Scenario:
"Audio and Video" calls from the entrance gate
Only "Audio" calls can be made from the building entrance.
/ 4
/2
/ 6
/ 6
/ 6

Add an
extension card
-
doors 3 and
/ 6
/ 6
/ 2
/ 2
/ 2
In this example, door 4 remains available [41 49 and CRT]
Connections in red refer to Visio (V+ / V-)
Connections in black refer to (+ / - and D+ / D- and A+ / A-)
Extension card
Entrance
Building

EN-V233 – 5005 – AA Installation and use of built-in Visio call panel EEN-PIVIV3GB
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EQUIPMENT CONFIGURATION
A) G ENERAL POINTS
INTRATONE call panels are mainly configured on the www.intratone.com website in
the "management website" tab.
Nevertheless, some settings can be changed on-site:
- Configuration of the push button.
- Configuration of the door-opening time.
- Panel sound volume
B) C ONFIGURATION WITH A T ENANTIAL CENTRAL UNIT , EEN-CEN12
(See central unit guide EEN-CEN12 V233-5001-XX)
With regard to the push button and of the door-opening time, see the "Door settings"
menu on the central unit.
With regard to the volume level, you have 2 options in the "Panel volume" menu:
- "Direct selection of volume":
Enter a value between 1 and 4 corresponding to the sound level.
- "Settings on the Panels":
This menu starts a 15-minute timer. During this time, you can move between the call
panel or panels connected to this central unit in order to adjust the sound level.
Step 1:
Type in the keypad
code: "12345678"
Step 2:
The call panel automatically
starts
« sound level adjustment"
which continues repeatedly.
step 3 :
Validate
the chosen level
by pressing the
call button ֠
֠֠
֠
on the call panel
This procedure is valid for 15 minutes per the timer. To exit from this procedure, wait until the
timer finishes or exit from the "Settings on the panels" menu.
Sound level
adjustment

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C)
C ONFIGURATION WITH AN I NTRACODE EEN-CIC12 CENTRAL UNIT
- How do I enter settings mode?
oCheck that the welcome message is scrolling on the LCD
oPress the ֠
֠֠
֠key until the "Enter password" menu appears.
oType the serial number of the EEN-CIC12 central unit (7xxxxxx3).
oValidate with the ֠
֠֠
֠key. « You are in menu settings mode"
- To exit settings mode:
oPress the arrow key several times until you return to the scrolling message.
Menu options in settings mode:
Setting
the clock 
Date: 28/01/13
Day: Monday
Numeric keys for date entry
Keyto select day
| 
|
| Time: 09:15
Type: winter
Numeric keys for time entry
Key to select summer/winter season
| 
|
| 
Accept remote
time: YES
Keyto select YES or NO

Door
settings 
Door settings
PB:NO Opening time:
05s
Keyto select: NO or NC
Numeric keys for door-opening time entry
| 
|
| 
֠
֠֠
֠or  Key to Exit
Key ֠to Validate

Volume of
call panels 
Direct selection
of the volume
Enables direct input via the keypad of the
volume of the call panel connected

INTERNET Update
Request 
Request an Update?
Key ֠to Validate

Check fitting  Test number:
Enables direct input of the telephone number
via the keypad to call for test purposes.
| 
|

֠
֠֠
֠
Start test procedure
Warning: the "door settings" menu will appear only if switches 4 / 5 / 6 on the EEN-
CIC12 central unit are set to OFF.
Entering numbers
Exit from menus or
Return to scrolling menu Go into menus or Make a
selection
Validation
"Save changes"

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POST-FITTING CHECK
Before leaving the fitting, the following points should be checked:
D) O N THE P ANEL
- Display shows the welcome message
- Check that the keypad keys (0, 1, 2 9, * and #) work.
Procedure:
oPress #; the display shows "Call number"
oThe numeric keys must be displayed correctly
oFinish using the * key; the display should return to the welcome message.
- Check that the keypad keys are backlit.
E) D OOR CONNECTION
- Check door opening with the push button
- Check door opening using a badge
(See Test Procedure in the central unit guide)
F) C ALLS
- Check the quality of a call by a visitor to a tenant:
oAudio Call
oVideo Call
- Check that, during the call, the tenant can open the door by pressing the * key on
his/her telephone
(See Test Procedure in the central unit guide)
G) I N THE CASE OF A FITTING WITH A 3G UNIT
If you use a 3G unit with your call panel, you can see the signal reception level for the unit
by pressing the 2 scrolling arrow keys  ֠
֠֠
֠on the display.
Depending on the situation, you will see:
"3G NET Lev 17 3" or "GSM NET Lev 17 3»
- NET : shows that the network has been found by the unit (3G or GSM)
- Lev : shows the level out of 30 (here,17 / 30) and the connection on a scale of 5
(here 3/ 5)
Press one of the arrow keys to exit from this menu.
H) I N THE CASE OF A FITTING WITH AN EEN-CIC12 CENTRAL UNIT
Remember to make a note of the serial number (7XXXXXX3) of the central unit.
You will need this to go back into the installation and configure these settings on the
keypad outside.

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DIAGNOSIS IN THE EVENT OF A FAULT
What is the fault? What is causing the
fault? How to fix the fault!
Message on the display:
« Communication error» Incorrect cabling on the D+ and/or D- terminals - Check cabling between the 3G unit, the call panel and the
central unit: D+ and or D-.
- The display should show the
welcome message.
Keys and display
not backlit - Incorrect cabling on the + and/or - terminals
- Equipment fault
- Check cabling on the + and/or -
terminals
- Contact our technical support
department
Keys backlit but not
display (or the reverse) Contact our technical support department
The LCD screen does not
come on Incorrect cabling on the + and/or - terminals Check cabling between the central unit and the call panel: + /
-
When swiping a badge, the
green LED on the reader
lights up but the door does
not open.
- Relay on the central unit
not working.
- Cable to the door
- Check if relay sticks
- Check cabling between the
central unit and the door
If the call panel says "Call
in progress" but the tenant
cannot hear the visitor
Incorrect cabling on the
A+ and/or A- terminals Check A+ / A- cabling
The call panel says
"Unable to call" with no dial
tone
Telephone network not
available Check cabling to the GSM unit and LED levels
The tenant cannot see the
visitor on his/her telephone - Incorrect V+ / V- cabling - Call panel not a Visio
panel
- The unit is not a 3G unit
- The telephone does not
support video
-
Check V+ / V- cabling
-
Install an EEN-
PICVIV1 call panel
instead of an EEN
-PIC
-
Install a 3G unit instead of a GSM
one.
Contact our technical support department ([phone]) 