iQOS 3 DUO User manual

User guide

Pocket Charger
Button
Pocket Charger
Status Lights
Holder
Status Lights
Charging Port
Door
Holder
Holder Button
& Status Lights
Cap
IQOS 3 DUO Pocket Charger*
IQOS 3 Duo Holder*
*IQOS 3 DUO is compatible with IQOS 3

ENGAGE WITH IQOS
Download the IQOS Connect
App on Google Play
to learn more about IQOS*
* Google play and the Google
Play Logo are trademarks
of Google LLC.
* IQOS Connect App may not be
available in your country.
CUSTOMER CARE
Extended support services
for IQOS user
www.iqos.com/careplus**
**IQOS CARE PLUS may not be
available in your country.
Power Adaptor Charging Cable
IQOS Cleaning Tool IQOS Cleaning
Sticks
For the full user guide
and Customer Care visit
www.iqos.com

4
Getting started
TURN ON
Press and hold
IQOS™ 3 DUO Pocket Charger
Button for 4 seconds, then release;
Holder Status Lights and Pocket
Charger Status Light will turn on
slowly.
CHARGE HOLDER
Insert IQOS 3 DUO Holder into
the IQOS 3 DUO Pocket Charger,
then close door to charge.
Holder Status Light will show
Holder charge level.

Check Holder Status
2 lights
Ready for 2 uses
1 lights
Ready for 1 use
No lights
Holder not charged
2 lights
ready for 2 uses
1 light
ready for 1 use
CHECK HOLDER STATUS
Press and release the Holder
Button to check status.
Holder Lights indicate
IQOS 3 DUO Holder battery level.
CHECK HOLDER STATUS
ON IQOS 3 DUO POCKET
CHARGER
Press and release Pocket
Charger Button to check
IQOS 3 DUO Holder battery level.
CHECK HOLDER STATUS ON
IQOS 3 POCKET CHARGER
Press and release
Pocket Charger Button to check
IQOS 3 DUO Holder battery level.
Blink Twice
Ready for 2 uses
Blink once
Ready for 1 use

1″
How to use IQOS 3 DUO
1.INSERT HEATSTICK™ 2. START HEATING
Press Holder Button until
IQOS 3 DUO Holder vibrates
and Light(s) pulses white.
3. BEGIN USE
Starting using once IQOS 3 DUO
Holder vibrates twice.
4. NERLY COMPLETE
To signal the last 30 seconds
or last 2 puffs, IQOS 3 DUO
Holder will vibrate twice with
Light(s) pulsing white.
Insert and gently press
the HeatStick to the line on filter
with filter facing outside.
Never twist a HeatStick
in the Holder, it may destroy
a heating element of the Holder.

1. USE IQOS CLEANING TOOL
Slide Cap upward
and remove completely.
Wait for device to cool down,
insert IQOS Cleaning Tool
and rotate gently.
2. USE IQOS CLEANING STICK
Insert IQOS Cleaning Stick to wipe
inside of the Holder.
Do not touch the blade
with the IQOS Cleaning Stick.
How to Clean Holder
How to use IQOS 3 DUO
5. REMOVE HEATSTICK™
Slide Cap upward and then
remove used HeatStick.

10″
Quick tips
CHECK POCKET
CHARGER STATUS
Press and release Pocket Charger
Button, to check battery level.
Lights will turn on to indicate
battery status.
TO RESET
Press Pocket Charger Button
until lights fade out, then release.
All Status Lights will turn OFF,
blink twice, and progressively
fade in, to confirm a RESET.
LIGHTS BLINK WHITE TWICE
IQOS is outside operating
temperature range (0°C-50°C)
or Holder needs to be inserted
in Pocket Charger with door
closed until it fully charged.
LIGHT BLINKS RED
Reset IQOS 3 DUO.
If red Light blinking persists,
contact Customer Care.

The Safely Warnings and Instructions included in this document cannot cover
all possible conditions and situations that could occur. Caution and care must
be exercised when using or maintaining any personal electronic product. To reduce
the risk of injury, always use this product in accordance with the manufacturer’s
instructions. This product contains no user-serviceable parts. Do not attempt
to open, modify, service or repair any component of this product or to replace any
of the components or batteries - doing so may result in personal injury. Never use
this product in places where flammable materials, liquids and gases are present.
This product must only be charged using Safety Extra Low Voltage. Only charge this
product indoors. The following symbol indicates that a specific
detachable power supply unit is required for connecting the electrical appliance
to the supply mains, The type reference of power supply unit is marked near the
symbol. The type reference of the power supply is reported as SxxA2x meaning that
different adaptor models can be used with the device depending on that region’s
plugs. Only charge your product with one of the following approved IQOS™
AC Power Adaptor models; S52A21, S21A2D, S21A22, S21A23, S21A25, S21A27.
Do not touch this product if it becomes wet or immersed in any liquid. Do not drop
this product or subject it to strong shock. Never attempt to touch the Heater Blade,
this may cause personal injury or damage to the Heater Blade. Keep away from
children at all times and ensure that they do not play with this product. This product
is not intended for use by persons with reduced physical, sensory or mental
capabilities or lack of knowledge unless they have been given supervision
or instruction to use the product in a safe way and understand the hazards involved.
Do not use this product under the following circumstances: i) Where the use
of electronic devices is prohibited; ii) On or near heat sources i.e. radiators or fires;
iii) If it is damaged, tampered or broken and iv) If it has been exposed to excessive
heat or moisture.
SAFETY WARNINGS AND INSTRUCTIONS
This symbol indicates
that caution is required
when operating the product.
PLEASE READ ALL SAFETY WARNINGS AND INSTRUCTIONS
BEFORE USE TO AVOID INJURY

ATTENTION
Tobacco and health effects
•IQOS is not risk-free.
•HeatSticks contain nicotine, which is addictive.
•The best way to reduce tobacco-related health risks is to quit tobacco
and nicotine use altogether.
Nicotine
•Nicotine is naturally present in the tobacco used in HeatSticks.
•Nicotine is addictive and may cause side effects similar to those associated
with other nicotine-containing products, like headaches, nausea, or throat irritation.
If you experience these symptoms stop using HeatSticks and consult a health
care professional.
•IQOS is not for people who have heart problems or are diabetic.
•IQOS should not be used during pregnancy or while breastfeeding.
• If you are pregnant, breastfeeding or think you may be pregnant,
you should quit tobacco and nicotine use altogether and consult
a health care professional.
Children and adolescents
•IQOS is intended for adult use only.
• Children and adolescents should not use IQOS under any circumstances.
IQOS works exclusively with HeatSticks. Never use IQOS with a cigarette or similar
products or with tobacco sticks or accessories not approved by the manufacturer.
Do not remove a HeatStick while in use. HeatSticks are single use only and should
never be re-used, lit with a match, lighter or any other flame source.

IMPORTANT SAFETY INFORMATION
Choking and ingestion hazard
WARNING
• Keep HeatSticks out of reach of children and pets.
• CHOKING HAZARD — HeatSticks contain small parts.
• INGESTION HAZARD - If HeatSticks are swallowed, seek medical attention
immediately due to risk of nicotine ingestion.
Electronic Risks
WARNING
Failure to follow these Safety Warnings and Instructions could result in fire,
explosion, electric shock, injury or damage to the product or other property:
• Only Intended Users should use IQOS.
• Only charge the IQOS Pocket Charger with the approved IQOS Power Adaptor
model supplied in the box or available from your local or online IQOS stores for
charging purposes. See the Technical Data section of this User Guide for a list of
approved IQOS Power Adaptor models.
• Do not use third-party accessories with IQOS. Only charge the IQOS Pocket
Charger using Safety Extra Low Voltage. See the Technical Data section of this
User Guide for details on voltage.
• Do not use IQOS where the use of electronic devices is prohibited.
• Only charge the IQOS Pocket Charger indoors as indicated by the symbol .
• Do not use IQOS or charge the IQOS Pocket Charger and/or IQOS
accessories if they are
damaged, tampered with, or broken.
• Do not use IQOS if its batteries appear to be leaking.
• Do not use, charge, or store IQOS in places with high temperature (such as
inside a car in summer, or near heat sources such as radiators or fireplaces).
• Do not use IQOS where flammable materials, liquids and gases are present.
• Never immerse or put IQOS or its accessories in contact with water and/or
other liquids. Do not touch IQOS and/or its accessories if they become wet or
immersed in any liquid.
• Never dispose of IQOS and/or its accessories with other household waste, as it
may come into contact with water and/or other liquids.
• Clean the USB charging port on the IQOS Pocket Charger periodically to avoid
accumulation of foreign matters (such as dust particles).
• Disconnect IQOS and/or its accessories from any source of power if it
overheats, fumes, ignites, or burns while charging.
• Do not touch IQ0S and/or its accessories if they do overheat, fume, ignite, or
burn.
• Handle with care. Do not drop IQOS or subject it to strong shock.
• Do not attempt to open, service, modify, or repair any component of IQOS, or
to replace any of the components or batteries.
• Only use IQOS in ambient temperatures between 0 and 50 °C.

Battery risk
WARNING
IQOS is powered with sealed Lithium-ion (Li-ion) batteries. Under normal
conditions of use, the battery is sealed. If battery fluid leaks, follow these
precautions:
• If you swallow fluid, seek medical attention immediately. Do not induce vomiting
or ingest food or drink.
• If fluid is inhaled, get fresh air and seek medical attention.
• In case of contact with skin, wash hands and do not touch eyes.
• In case of contact with eyes, immediately flush with running water for at least 15
minutes and seek medical attention.
Hot aerosol risk
WARNING
• When using IQOS under hot and humid weather conditions, the water in the
aerosol makes the aerosol temperature feel very hot
• To help avoid this sensation, store your HeatSticks in a cool dry place. Do not
expose product to high humidity conditions or direct sunlight Do not use IQOS
during hot conditions or in periods of high humidity.
• If you experience discomfort, stop using the product and contact a health care
professional.
Allergic reaction risk
WARNING
Exclusive use of heatsticks
WARNING
• IQOS could cause an allergic reaction.
• Stop using IQOS and seek medical attention immediately if you experience any
of the following symptoms that may indicate a serious allergic reaction: swelling
of the face, lips, tongue, gums, throat, or body, difficulty breathing, or wheezing.
• Only purchase IQOS and HeatSticks from your local or online IQOS stores or
other authorized retailers.
• Only use IQOS with HeatSticks. Never use IQOS with a cigarette or similar
products that are not approved for use with IQOS. Doing so may result in injury.
• Do not modify HeatSticks in any way or add any substance to HeatSticks.
Doing so may result in injury.
Reporting of adverse events or incidents
WARNING
• If you experience any unwanted health effect when using IQOS, consult a
health care professional.
• You can report any adverse event or incident directly by contacting your local
Customer Care.
• By reporting side effects, you can help provide more information on the safety
of this product.

INFORMATION FOR DISPOSING OF IQOS 3 DUO
Valid across European Union and EEA
TECHNICAL DATA
USB Type C Cable
Cleaning tools
Holder:
IQOS 3 Model А1404/
IQOS 3 DUO Model A1406
Battery type:
Li-ion rechargeable battery
Input: 5V 1.6A
Pocket Charger:
IQOS 3 Model А1504/
IQ0S3 DUO Model A1505
Battery type:
Li-ion rechargeable battery
Input: 5V 2A
Bluetooth® 4.1
IQOS AC Power Adaptor
Model: S52A21, S21A20, S21A22,
S21A23, S21A25, S21A27
Input: 100V-240V~ 50-60Hz 0.3A
Output: 5.0V 2.0A
Output power: 10.0W
Average active efficiency: 79.0%
No load power consumption: <0.09 W
This symbol on the product or on its packaging indicates that this product
and its individual parts (including batteries) must not be disposed of with
your other household waste. Instead, it is your responsibility to dispose
of your waste equipment by handing it over to a designated collection point
for the recycling of waste electrical and electronic equipment Alternatively, waste
batteries can be returned free of charge at the point of sale.
The separate collection and recycling of your waste equipment (Including
batteries) at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment.
Disposing of waste equipment as unsorted municipal waste (e.g. by waste
incineration or landfilling) can have negative effects on the environment
and human health.
For more information about where you can drop off your waste equipment for
recycling, please contact your local city office, your local household waste disposal
service or the shop where you purchased the product.
The local importer of the product will provide for the financing of the treatment and
recycling of waste equipment returned through these designated collection points
in accordance with local requirements.
Hereby, Philip Morris Products SA. declares that IQOS 3 DUO is in compliance with
the essential requirements and other relevant provisions of Directive 2014/53/EU. The
official Declaration of Conformity may be found at: www.pmi.com/declarationofconfonmity
IQOS 3 DUO Model A1505 operates within 2.402 - 2.460GHz frequency band with
a maximum RF output power below 10.0 dBm. IQOS 3 DUO Model A1505 is equipped with
a passive NFC tag that operates at 13.56MHz frequency band.
Designed and manufactured under the authority of Philip Morris Products S.A., Quai
Jeanrenaud 3,2000 Neuchâtel, Switzerland.

© 2021 Philip Morris Products S.A
The Bluetooth®word mark and logos are registered trademarks owned by the Bluetooth
SIG, Inc. and any use of such marks by Philip Morris Products SA and its affiliates is under
license. Other trademarks and trade names are those of their respective owners.