iQOS 3 DUO User manual

IQOS 3 DUO
User Guide

IQOS™ 3 DUO Pocket Charger*
Pocket Charger Button
Pocket Charger
Status Lights
Holder
Status Lights
Charging Port
Door
IQOS 3 DUO Holder*
*IQOS 3 DUO is compatible with IQOS 3
Holder Button
& Status Lights
Holder Cap

Power Adaptor Charging Cable
IQOS Cleaning Tool IQOS Cleaning Sticks
ENGAGE WITH IQOS
Download the IQOS Connect
App on Google Play to learn
more about IQOS*
* Google Play and the Google Play
Logo are trademarks of Google LLC.
* IQOS Connect App may not
be available in your country.
CUSTOMER CARE
For the full user guide and
Customer Care visit
www.iqos.com
Extended support services
for IQOS user
www.iqos.com/careplus**
** IQOS CARE PLUS may not
be available in your country.
Charging and Cleaning

Getting Started
4
TURN ON
Press and hold IQOS 3 DUO
Pocket Charger Button for
4 seconds, then release.
Holder Status Lights and
Pocket Charger Status Lights
will turn on slowly.
CHARGE HOLDER
Insert IQOS 3 DUO Holder
into the IQOS 3 DUO Pocket
Charger, then close the door
to charge.
Holder Status Light will show
Holder charge level.

Check Holder Status
CHECK HOLDER STATUS ON
IQOS 3 POCKET CHARGER
Press and release Pocket
Charger Button to check
IQOS 3 DUO Holder battery
level.
Blink Twice
ready for 2 uses
Blink Once
ready for 1 use
2 lights
ready for 2 uses
1 light
ready for 1 use
No lights
Holder not charged
CHECK HOLDER STATUS
Press and release the Holder
Button to check status.
Holder Lights indicate IQOS
3 DUO Holder battery level.
2 lights
ready for 2 uses
1 light
ready for 1 use
CHECK HOLDER STATUS ON
IQOS 3 DUO POCKET
CHARGER
Press and release Pocket
Charger Button to check
IQOS 3 DUO Holder battery
level.

How to use your IQOS 3 DUO
1. INSERT HEATSTICKTM
Insert and gently press the
HeatStick to the line on lter
with lter facing outside.
1″
2. START HEATING
Press Holder Button until
IQOS 3 DUO Holder vibrates
and Light(s) pulses white.
3. BEGIN USE
Start using once IQOS 3 DUO
Holder vibrates twice.
4. NEARLY COMPLETE
To signal the last 30 seconds
or the last 2 pus, IQOS 3
DUO Holder will vibrate twice
with Light(s) pulsing white.

1. USE IQOS CLEANING TOOL
Slide Cap upward and
remove completely.
Wait for device to cool down,
insert IQOS Cleaning Tool
and rotate gently.
2. USE IQOS CLEANING STICK
Insert IQOS Cleaning Stick to
wipe inside of the Holder.
Do not touch the blade with
the IQOS Cleaning Stick.
How to clean Holder
How to use your IQOS 3 DUO
5. REMOVE HEATSTICKTM
Slide Cap upward and then
remove used HeatStick.

Quick Tips
CHECK POCKET CHARGER
STATUS
Press and release Pocket
Charger Button to check
battery level.
Lights will turn on to indicate
battery status.
10″
TO RESET
Press Pocket Charger Button
until lights fade out, then
release.
All Status Lights will turn
OFF, blink twice and
progressively fade in to
conrm a RESET.
LIGHTS BLINK WHITE TWICE
IQOS is outside operating
temperature range (0°C-50°C)
or Holder needs to be inserted
in Pocket Charger with door
closed until it is fully charged.
LIGHT BLINKS RED
Reset IQOS 3 DUO.
If red light blinking persists
contact Customer Care.

This symbol indicates
that caution is required
when operating the product.
PLEASE READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE
USE TO AVOID INJURY.
These safety warnings and instructions cannot cover all possible conditions that could
occur, and users should exercise care and caution.
Keep these safety warnings and instructions for future
reference as they contain important information.
Intended Users
•IQOS and HeatSticks are for adult use only.
•IQOS and HeatSticks are intended for use by current adult smokers who would otherwise
continue to smoke.
•Children and adolescents should never use IQOS or HeatSticks under any circumstances.
•IQOS or HeatSticks should not be used by people with reduced physical, sensory, or
mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning their use and understand the risks involved.
Tobacco and Nicotine
•HeatSticks contain nicotine, which is addictive.
•IQOS and HeatSticks are not risk-free. The best way to reduce tobacco-related health
risks is to quit tobacco and nicotine use altogether.
•Some users of IQOS and HeatSticks reported experiencing abdominal pain, chest
pain, choking sensation, cough, diiculty breathing, dizziness, dry mouth, dry throat,
gingivitis, headache, malaise, nasal stuiness, nausea, mouth irritation, palpitations,
throat irritation, and vomiting.
•Nicotine-containing products should not be used by people who have or are at risk of
heart disease, are diabetic, are epileptic, or are experiencing seizures.
•Nicotine-containing products should not be used during pregnancy or while
breastfeeding. If you are pregnant, breastfeeding, or think you may be pregnant, you
should quit tobacco and nicotine use altogether.
•Stopping smoking or switching to IQOS and HeatSticks or other nicotine-containing
products may require the adjustment of the dosing of certain medicines (e.g.
theophylline, clozapine, ropinirole).
•If you have questions about whether you should use IQOS and HeatSticks given an
existing health condition, consult a health care professional.
IMPORTANT SAFETY INFORMATION
WARNING CHOKING AND INGESTION HAZARD
Keep IQOS and HeatSticks out of reach of children at all times.
•CHOKING HAZARD — IQOS accessories and HeatSticks contain small parts.
•INGESTION HAZARD — If a HeatStick is swallowed, seek medical attention immediately
due to risk of nicotine intoxication.
SAFETY WARNINGS AND
INSTRUCTIONS

WARNING ELECTRONIC AND BATTERY HAZARDS
Electronic Risks
Failure to follow these Safety Warnings and Instructions could
result in fire, explosion, electric shock, injury, or damage to the
product or other property:
• Only Intended Users should use IQOS.
• Only charge the IQOS Pocket Charger with the approved IQOS
Power Adaptor model supplied in the box or available from
your local or online IQOS stores for charging purposes. See
the Technical Data section of this User Guide for a list of
approved IQOS Power Adaptor models.
• Do not use third-party accessories with IQOS.
• Only charge the IQOS Pocket Charger using Safety Extra Low
Voltage. See the Technical Data section of this User Guide for
details on voltage.
• Do not use IQOS where the use of electronic devices is
prohibited.
• Only charge the IQOS Pocket Charger indoors as indicated
by the symbol .
• Do not use IQOS or charge the IQOS Pocket Charger and/
or IQOS accessories if they are damaged, tampered with, or
broken.
• Do not use IQOS if its batteries appear to be leaking.
• Do not use, charge, or store IQOS in places with high
temperature (such as inside a car in summer, or near heat
sources such as radiators or fireplaces).
• Do not use IQOS where flammable materials, liquids and
gases are present.
• Never immerse or put IQOS or its accessories in contact
with water and/or other liquids. Do not touch IQOS and/or
its accessories if they become wet or immersed in any liquid.

• Never dispose of IQOS and/or its accessories with other
household waste, as it may come into contact with water
and/or other liquids.
• Clean the USB charging port on the IQOS Pocket Charger
periodically to avoid accumulation of foreign matters (such
as dust particles).
• Disconnect IQOS and/or its accessories from any source of
power if it overheats, fumes, ignites, or burns while charging.
• Do not touch IQOS and/or its accessories if they do overheat,
fume, ignite, or burn.
• Handle with care. Do not drop IQOS or subject it to strong
shock.
• Do not attempt to open, service, modify, or repair any
component of IQOS, or to replace any of the components
or batteries.
• Only use IQOS in ambient temperatures between 0° and 50° C.
Battery Risks
IQOS is powered with sealed lithium-ion (Li-on) batteries. Under normal conditions of use,
the battery is sealed.
•If uid from leaking battery is swallowed, seek medical attention immediately. Do not
induce vomiting or ingest food or drink.
•If vapor from leaking battery liquid is inhaled, get fresh air and seek medical attention.
•If uid from leaking battery is in contact with skin, wash hands and do not touch eyes.
•If uid from leaking battery comes into contact with eyes, immediately ush with running
water for at least 15 minutes and seek medical attention immediately.
CAUTION THERMAL BURN RISK
Failure to follow these Safety Warnings and Instructions could result in thermal burns:
•Store IQOS and HeatSticks in a clean, dry, cool place.
•Do not expose IQOS and HeatSticks to high humidity conditions or direct sunlight.
•Do not use HeatSticks that have been exposed to excessive heat or moisture.
•Do not remove a HeatStick while in use.
•Never attempt to touch the IQOS heating blade.
CAUTION ALLERGIC REACTION RISK
•Using IQOS and HeatSticks could cause an allergic reaction, such as swelling of the face,
lips, tongue, gums, throat, or body, diiculty breathing, or wheezing.
•
Stop using IQOS and HeatSticks and seek medical attention immediately if you experience
any of the symptoms listed above, as they may indicate a serious allergic reaction.

EXCLUSIVE USE OF HEATSTICKS
•Only purchase IQOS and HeatSticks from your local or online IQOS stores or other
authorized retailers.
•Only use IQOS with HeatSticks. Never use IQOS with a cigarette or similar products that
are not approved for use with IQOS. Doing so may result in injury.
•Do not modify HeatSticks in any way or add any substance to HeatSticks. Doing so may
result in injury.
Reporting of adverse experiences
•If you experience any unwanted health eect when using IQOS and/or HeatSticks,
consult a health care professional.
•You can report any adverse experience or incident directly by contacting your local Call
Centre (details can be found in the Customer Care & Warranty booklet). By reporting
adverse experiences or incidents, you can help provide more information on the safety
of this product.
•For more information, please go to www.iqos.com
INFORMATION FOR DISPOSING OF IQOS
Valid across European Union and EEA
This symbol on the product or on its packaging indicates that this product and its
individual parts (including batteries) must not be disposed of with your other
household waste. Instead, it is your responsibility to dispose of your waste
equipment by taking it to a designated collection point for the recycling of waste of
electrical and electronic equipment. Waste batteries can be returned free of charge at the
point of sale.
The separate collection and recycling of your waste equipment (including batteries) at the
time of disposal will help to conserve natural resources and ensure that it is recycled in a
manner that protects human health and the environment. Disposing of waste equipment
as unsorted municipal waste (e.g. by waste incineration or landlling) can have negative
eects on the environment and human health.
TECHNICAL DATA
Holder:
IQOS 3 Model A1404/
IQOS 3 DUO Model A1406
Battery type:
Li-ion rechargeable battery
Input: 5V 1.6A
Pocket Charger:
IQOS 3 Model A1504/
IQOS 3 DUO Model A1505
Battery type:
Li-ion rechargeable battery
Input: 5V 2A
Bluetooth® 4.1
The IQOS Pocket Charger is marked with the symbol followed by “SxxA2x”, which
indicates the IQOS Pocket Charger can only be charged using one of the approved
IQOS Power Adaptor models listed below.
IQOS AC Power Adaptor
Model: S52A21, S21A20, S21A22, S21A23, S21A25, S21A27
Input: 100V-240V~ 50-60Hz 0.3A
Output: 5.0V 2.0A
Output power: 10.0W
Average active eiciency: 79.0%
No load power consumption: <0.09 W
USB Type C Cable

© 2019 Copyright Philip Morris Products S.A.
Hereby, Philip Morris Products S.A. declares that IQOS 3 DUO is in compliance with the
essential requirements and other relevant provisions of Directive 2014/53/EU. The oicial
Declaration of Conformity may be found at: www.pmi.com/declarationofconformity
IQOS 3 DUO Model A1505 operates within the 2.402 – 2.480GHz frequency band with a
maximum RF output power below 10.0 dBm. IQOS 3 DUO Model A1505 is equipped with a
passive NFC tag that operates at 13.56MHz frequency band.
Designed and manufactured under the authority of Philip Morris Products S.A., Quai
Jeanrenaud 3, 2000 Neuchâtel, Switzerland.
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.
and any use of such marks by Philip Morris Products S.A. and its ailiates is under license. Other
trademarks and trade names are those of their respective owners.
BATTERY REMOVAL INSTRUCTIONS
(FOR DISPOSAL AND RECYCLING)
Batteries must not be removed by the consumer. At end of product life, only an
authorised recycler may safely remove batteries by using the following steps.
IQOS 3 DUO Pocket Charger (A1505):
Step 1: The device should be fully discharged before disassembling it. Remove the
cover, then remove the screw on both sides.
Step 2: Detach the charger from the hull.
Step 3: Unscrew to remove the retainer.
Step 4: Detach all FPC and connector to remove the charger PCB.
Step 5: Remove battery and dispose of according to local regulations.
IQOS 3 DUO Holder (A1406):
Step 1: The device should be fully discharged before disassembling it. Remove the front
housing from the holder.
Step 2: Remove the rear housing.
Step 3: Remove the power button from the holder.
Step 4: Remove the glue and solder to detach the battery from the middle part and
frame. Middle part must be cut open due to glue.
Step 5: Remove battery and dispose of according to local regulations.