Karel IPV20 Use and care manual

IPV20 TECHNICAL
REFERENCE &
INSTALLATION GUIDE
13/06/2012

IPV20 TECHNICAL REFERENCE & INSTALLATION GUIDE
IV
CAVEAT
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation. Any Changes or modifications not expressly approved by
the party responsible for compliance could void the user’s authority to operate the
equipment.
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver.
--Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
--Consult the dealer or an experienced radio/TV technician for help.

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CUSTOMER INFORMATION
1. This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the bottom of this equipment is a label that contains,
among other information, a product identifier in the format US: UL7IS00BIPV20. If
requested, this number must be provided to the telephone company.
2. A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular
jack that is also compliant. See installation instructions for details.
3. If this equipment [Karel IP PBX IPV20] causes harm to the telephone network, the
telephone company will notify you in advance that temporary discontinuance of
service may be required. But if advance notice isn't practical, the telephone company
will notify the customer as soon as possible. Also, you will be advised of your right to
file a complaint with the FCC if you believe it is necessary.
4. The telephone company may make changes in its facilities, equipment, operations
or procedures that could affect the operation of the equipment. If this happens the
telephone company will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
5. If trouble is experienced with this equipment [US: UL7IS00BIPV20], for repair or
warranty information, Service can be facilitated through our office at:
U.S. Agent Company name:
RONCO COMMUNICATIONS
Address: 84 Grand Island Blvd
Tonawanda, NY 14150
Tel: [phone]
Fax: [phone]
If the equipment is causing harm to the telephone network, the telephone company
may request that you disconnect the equipment until the problem is resolved.
Please check if KAREL has office or agent at USA to provide the repair or warranty
services? If not then, you can just provide the office at Turkey or other country.
6. Connection to party line service is subject to state tariffs. Contact the state public
utility commission, public service commission or corporation commission for
information.
7. If your home has specially wired alarm equipment connected to the telephone line,
ensure the installation of this [US: UL7IS00BIPV20] does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, consult
your telephone company or a qualified installer.
8. If the telephone company requests information on what equipment is connected to
their lines, inform them of:

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a) The ringer equivalence number [0.0B]
b) The USOC jack required [RJ11C]
c) Facility Interface Codes (“FIC”) [METALLIC]
d) Service Order Codes (“SOC”) [9.0y]
e) The FCC Registration Number [US: UL7IS00BIPV20]
9. The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the local telephone
company. The REN for this product is part of the product identifier that has the format
US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal
point. For this product the FCC Registration number is [US: UL7IS00BIPV20]
indicates the REN would be 0.0B.

IPV20 TECHNICAL REFERENCE & INSTALLATION GUIDE
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CAUTION
SINCE IPV20 SERIES IP TELEPHONE EXCHANGES ARE ELECTRONIC-BASED
PRODUCTS, THE REQUIREMENTS BELOW SHOULD BE FULFILLED IN ORDER
TO UTILIZE IT WITH DESIRED PERFORMANCE:
The system covers must not be opened by unauthorized
persons in any way.
The cover of the exchange cabinet should always be kept
closed.
All the ground connections on the covers must be fixed
and checked before closing all the covers of the system.
Precautions must be taken in order to prevent any harmful
substances from leaking or spilling into the exchange in
any way.
Serious hazards may occur unless the conditions above are matched completely!
FOR PROPER OPERATION OF SYSTEM

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 Any mistake in the connections can damage your system. An authorized service
must make these connections. The information in this guide is given just as
explanatory information.
 The equipment does not contain parts that can be repaired / maintained. In case
of a problem, consult authorized service.
 To avoid danger of burning and electrical shock, do not expose the system to
rain or humidity.
 Keep your system away from excessive dust, high temperature, humidity and
sunlight.
 You can clean the exterior part of your system with a slightly humid fabric. Before
cleaning the system, remove it from mains power. Do not use any chemicals,
liquid or aerosol cleansers, flammable liquids (thinner, gasoline, etc.) for cleaning
purposes.
 Do not mount your system on mobile surfaces or near radiators or heat sources.
 When you want to chance the location of the system, consult authorized service.
When you need to carry your system, use its own box.
 Any external signal that will be used for testing your system or similar purposes
can damage your telephone equipment or your system.
 Have your system installed in a ventilated place which is not exposed to direct
sunlight with a temperature of 5 - 40 Co and without any humidity. There should
be practical illumination within the room. The system must not be exposed to
dust, vibration, and any oil - water effect.
 High frequency devices (welding machines, PC – telex and similar office tools, air
conditioners, televisions etc.) must be avoided as much as possible or must be at
least 3 meters away from the system.
 Continuous power cut-offs will effect systems normal operation. Therefore, pay
attention to maintain proper power on your system.

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TABLE OFCONTENTS
INTRODUCTION .........................................................................................................1
APPLICATIONS..........................................................................................................1
IP PBXFEATURES............................................................................................1
EXTERNALAPPEARANCE..........................................................................2
PARTS LISTON DELIVERY..............................................................................3
SYSTEM SETUP .........................................................................................................4
CONNECTIONDIAGRAM..................................................................................4
IPV20 EXCHANGE WALL INSTALLATION:......................................................5
MANAGEMENTOFTHE IPV20..................................................................................7
ADMINISTRATOR LOGIN..................................................................................7
SOFTWARE STRUCTURE.........................................................................................8
THE IPV20'S OPERATING SYSTEM.................................................................8
IP EXTENSION AND LINE SERVICES..............................................................9
LICENSING FEATURES..................................................................................11
NUMBERING PLAN.........................................................................................11
WEB SERVER –COMSER..............................................................................12
SPECIFICATIONS.....................................................................................................14
GENERALSPECIFICATIONS.........................................................................14
CONNECTIONS...............................................................................................14
ANALOG CHARACTERISTICS........................................................................15
IP CHARACTERISTICS ...................................................................................16
TONE CADENCE & FREQUENCIES*.............................................................17
RING CADENCES*..........................................................................................18
DTMF TONES: .................................................................................................18

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INTRODUCTION
IPV20 –IPPBX FORSMALL OFFICES ANDHOMEOFFICES
IPV20 — A hybridIP-PBXfor small offices, homeoffices and remoteoffices.
The IPV20 alsooffers ahybridsolutionoption (combining VOIP application with
standardtelecomequipment)forthosecompaniesnotyetreadyforastandalone
VoIP (IP Telephony) solution.
APPLICATIONS
IP PBX FEATURES
Auto-Configuration Call Transfer
IVR (InteractiveVoiceResponse) Call Waiting
BlindTransfer CID
Call Record(CDR) SearchDoNot Disturb(DND)
Call Forwarding VoiceMessage
Call Parking Group Ringing
Call Pickup CID Routing
Call Recording 4-PersonConferenceCalling
Inbound/Outbound Call Routing MRI(IP-PBXRecording Interface)
DISA

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EXTERNAL APPEARANCE
The FrontFace
Nr. Description
1. Green Light Indicates anormal connection tothe power cable.
2. Green LightIndicates that the server system is running properly.
3. Green LightIndicates that the Internet WAN is inuse.
4. Green LightIndicates that the Internet LAN is inuse.
5. Red lightAnindicator forthe FXO port
A flashingred light indicates that the FXO port is not connected toaline.
A slowred andgreen blinkinglight indicates an incomingcall on the FXO port.
A quicklyflashing red and green light indicates that the FXO port is inuse.
A green light is an indicator for the FXS port.
A blinking greenand redlight indicates anincomingcall onthe FXS port.

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Aquicklyflashing green and red lightindicatesthatacall is ongoingon the FXS
port.
Back
LAN-WAN: Ethernet(RJ45)
1-8:Line Ports(RJ11)
9-16:AnalogTelephone Ports(RJ11)
PARTS LIST ON DELIVERY
·IPV20 server unit
·Power source
·Internet cable
·Sometelephonecables [RJ-11]
Note:Pleasecontact yourresellerif anyofthe above-listedcomponents are
damaged or missing.

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SYSTEMSETUP
CONNECTION DIAGRAM
Connecting the Ethernet Cable
The IPV20 hastwo(IPV20’deilki adetport var. IPV10’da 1adetport var) (10/100M)
Ethernetports withaccompanying RJ45interfacesand LEDs. Inadditiontothe
transferofvoicedata,the devicealsocommunicatesdatarelatedtoEthernetport
management, maintenanceand operation.
Connect theEthernet cabletothe IPV20's Ethernet port, andconnect theotherendof
the cabletoahub, switch, router, LAN or WAN. After connecting, check the LED light:
ayellowlightindicatesthatthe connection is inprogress; agreenlightindicatesthat
the port is running.
Connection to an Electric Socket
Requirements of the IPV20 system:
AC Input: 100~240V
DC Output: 12V, 3A
Pleasetakethefollowingstep whenconnecting the devicetoan electric socket.
1.Insert one end ofthe powercableintothe inputport onthe back panelofIPV20.
Insert the otherend intoa220V electric socket.

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2. After connecting the Power,pleasecheck if the Power LED on the front panel lights
up.Alit LED indicatesthatthepowerisproperlyconnected.If the LED doesnotlight
up then pleaserepeat all of the steps, from step one tostepthree.
IPV20 EXCHANGE WALL INSTALLATION:
Take the following steps toinstall the boxtoawall:
1.UseIPV20Exchange"InstallationIllustration"todeterminethelocationof
the terminalon the wallandtomark the locationoftheholes. The lengthofthe
power adaptercablemust be consideredwhen determininginstallation location.
Installation Template
2.Insert pegsinsidetheholesdrilledon thewall andinstallthescrewsinto
thesepegssothat4mm fromthe head sideofthe screwswillremain
unscrewed.
3.Figureabovedevicehangonthe wallbyhitting hangerholesand screw
heads.
Note:Thereis no needtoremovetheelectronic cardfromthe boxpriortoinstalling
the boxonthewall. However,shouldit benecessarytoremovethecardfromthebox
foranyreasonwhatsoever, fivescrewsillustrated inFiguremust be removed inorder
toremovethe card.

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MANAGEMENTOFTHEIPV20
ADMINISTRATOR LOGIN
AnIPV20 systemhasmanyapplication properties. Theseserviceshavebeen
designedinaflexiblemannertoordertosatisfyallusers'variousexpectations. All
servicescanbeprogrammed viathe IPV20'sadministrationinterface:ComSer. To
do this, doubleclick on yourPC'sInternetbrowsericontoopenabrowserpage,and
then enter the IP address of theIPV20 intotheaddress bar.
Forthe first-timeconfiguration ofanIPV20,pleaseusethe IPV20'sdefault login
details tolog in
IP Address: http://192.168.180.18:8000
User Name: admin
Password: karel

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SOFTWARESTRUCTURE
THE IPV20'S OPERATING SYSTEM
The operatingsystemofthe IPV20 IP PBX is Linux.The mainsoftwarehasbeen
designedbased on UML,the most common objectorientedsoftwaredesign
discipline.All the Linux-based softwaredevelopmentwasundertakenusingthe
Rapsody(I-logics) Suite.
SinceLinuxisan open-sourceoperatingsystem, applicationssuchasUnified
MessagingandCallCenter tools thathavebeendeveloped forthesameenvironment
can easilybeadaptedfor usewithaPBX.
The softwarehasbeendesignedtobeCSTA-XML(ECMA) /CCXML(W3C)
compatible,inordertoensurefull “computer-PBX”integration.Thus, anycomputer
applications compatiblewiththeseinterfacescan be directly integratedwiththe PBX.
Similarly,duetothe Linuxinfrastructure,it ispossibletointegrateandusedifferent
applications on the system.
The IPV20'smainsoftwareis saved asacompressed Flashimage inthe memory
accompanyingthe CPUmodule.WhenthePBXinitiallystarts running,itfirst loads
the operating systemintoRAMmemoryfromthe compressed Flashmemory,runsit,
and thenthe system switchestoits normal operating mode.
The systemdoesnotrunanyspecialsoftwareonits capacityexpansion cards; all
operationsarecontrolled bythe mainprocessor. This results inasimplerand more
reliablestructure, perfect for asmall or medium sized system.
Systemsoftwareupdates donotrequireanychanging ofchips. Therearetwooptions
whenconsidering updates tosystem software:
1)The version ofthe softwaremaybechanged alongwithreplacing theCPU
module. However, this is aprettyexpensiveapproach.
2)Alternatively,softwarecan beuploaded remotelywithoutinterferingwiththe
system'snormaloperation bysimplyconnecting toan IPnetwork. This is
cheaper, muchmorereliableandfasterasitdoesnotrequireanystoppingofthe
system. Sothismethod is recommended.
IMPORTANT
The system softwarecan beupdatedwhilethePBXcontinues torun.

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The IPV20'ssoftwarehasbeen designedtosatisfyabroadrange ofcustomer
requirements. Looking at system software, therearethree categories:
1.User features,
2.Operator features,
3.Programs.
User featuresarethosewhichanyuser can access throughanytype of phone.
Operatorfeaturesarethosesoftwareabilitiesthatcan onlybeutilizedbythose
extensions authorized todo sobythesystem.
Ingeneral, programmingofthesystemis undertakenviaremoteaccess, fromaPC's
webbrowsertotheWeb ServerontheIPV20 (ComSer). Most oftheparameters that
control the system's operation can be changedbyprogramming.
Inaddition,someoperator-levelprograms can alsobe accessed bythoseextensions
thathavebeenprovidedwithauthorizationtologinintothe programming mode via
dialingthe appropriatecodeonthe telephone.
Initially,accesstothe system'sWeb serveris provided tothoseusersdefinedas
'operators'or as 'system authorities'.
IP EXTENSION AND LINE SERVICES
One ofthe most importantfeaturesofthe IPV20 IP Telephone PBXis theprovisionof
integrated support for IP Extensions andIP Lines.
Amaximumof40 IP Extensionsand8VoIP channels withassociated IP Linesare
supported byanIPV20 PBX's integrated IP ExtensionandLine support.
IP extensionsrun the SIP protocol. IP Linessupport boththe H323andSIPprotocols.
(Support for boththe H323andthe SIP protocol aresuppliedbyasingleMGWcard)
The parametricprogrammingofIP extensionsandIPlineson thesystemis
undertakenviaan interfacetoComSer, similartothe programming ofthe otherTDM
channels of the PBX.
The System'snumberofGatewaychannelsis amaximumof8.Thatis, 8analog and
IP channels canmakesimultaneous calls.
IP extensionsregistered tothe PBXcan useall standardSIP services, butthey
cannotuseall ofthe servicesavailabletothePBX'sotheranalog/digitalextensions.
Theycan onlyusespecific PBXservices. Someoftheservices thatcanbe used by
IP extensionsarelistedhere:
-Common PoolRecords / Call incommon pool
-Call Parking
-Call Pick Up/ Group Call Pick Up
-Call Forwarding

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-Conference
-Call Back
-AuthorizationTransfer
-CLIR Activation
-CLOR Activation
-Executive-SecretaryFeature
-Leaving aMessage toanExtension
Forfurtherinformationonall the servicessupportedbyIP Extensions, pleasereferto
the IPV20 Series User's Guide.
AnIPV20 extensionsupports IP extensionsviaits IP services. ThusIPextensions
can besupported behindADSL.Toenablethis thesystemsuppliesNAT/STUN
support.
DuringIP connectionstoaVPN, the IP extensionapplicationsact asiftheywere
connected locally. IP port routing is not required.
IP Lines can be selected so as to support the H323 and SIP protocols. The system
can includelines supportingthe SIP and H323 protocols atthe sametime.
IP Lines can be used to build IP connections (Tie-Lines) between PBX's. They can
also be used to connect to a private operator's IP lines or to Proxy
Servers/GateKeepers throughout the company.
After IP Lines have been defined via the ComSer interface, line groups are similarly
created for the other lines groups, the routes are defined andthen put intoservice.

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LICENSING FEATURES
The useofIP extensionsandlineson an IPV20 IP Telephone PBXrequiresprivate
licenses. Inaddition,furtherfeaturescanbeutilized viathesespeciallicenses. The
features that requirelicensesarelistedinthefollowing list:
1. Web-CM+Net-ConsoleorNet-CM+Net-ConsoleLicense
2. PrivateIP ExtensionLicense
3. SIP Extension License
4. SIP&H.323 LineLicense
5. VoIP Encrypted&Unencrypted Channel License
6. Instant Messaging License
7. EVM Channel License
OnaIPV20 IP TelephonePBX, bydefault:
Twelve(12)SIPPBX's+Two(2)PrivateIP Extensions+Two(2)SIP Lines+Four
(4) VoIP Channel Licensearesupplied.
Licensingfeaturesareenabledviaasecuritycode embedded inthe IPV20's
mainboard.
Pleasecontactyourauthorized serviceshop forLicenseKeys. Licensekeysyou
request andpurchasecanbeentered intothe LicenseSettingsfieldonthe ComSer
interface.
NUMBERING PLAN
When the installation ofaIPV20 IP Telephone PBXofthe requiredcapacityis
completed andthe deviceis initiallyrun,it automaticallyscansits configuration and
assignsanumbering structurewhichconforms tothe configuration ofthe lines, as
listed.
The IPV20'snumberingisdone dynamically, butinaccordancewithits configuration.
Extensionswiththatalreadyhavevaluesassigned tothemareaddedontothe
existingnumberingplanasnewcardsareaddedtothe system. Theseextensions'
numbers arethen assigned, starting from the highest number of the existingplan.
Initially,the numberingplanisassignedinthree steps, beginning at101and then
incrementingbyoneforeachextension.Thatis, theexisting plan'snumbers are
extended, onebyone, as eachextension or line cardis added tothe system.
If required,the PBX'snumbering plan andcode structurecanbemodifiedasdesired,
due toits flexiblenumbering.The desirednumbering plancan be created ina
maximum of eight steps.

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WEB SERVER –COMSER
The IPV20'smaintenance,programming andmonitoringactionscanall berealized,in
real-time, from anyremotePCon the samenetwork as the IPV20.
Todo this, aWEB server, ComSer, has beendesigned forthe IPV20, thus eliminating
the needforanyspecialsoftwarewhile,atthe sametime,allowing access tothe PBX
from anywebbrowser.
Thuseachusercan utilizethePBX'sfunctionalityfromhis orhercomputer,given the
appropriateauthorization.Moreover, becausetheweb serveris an integrated
componentofthe IPV20'soperating system, therewill notbe anyincompatibility
between application versions.
Backupscan besaved on alocalcomputerviathe ComSerwebserver. Previously,
savedbackupshadtoberestoredtothe systemviathe "DatabaseConverter".
However, olderconfigurations can still beusedwiththesenewer versions.
All of the following operationscan be undertaken viathe integrated webserver:
1)PBXprogramming
a)Programming all of the interfaceparameters
b)The setting ofall extensionand line parameters
c) The programming of general PBXparameters
d)The programming of all administration androuting parameters
2)System updates
a)Updating server settings
b)The displayof the current softwareversions
c) Automatic softwareupdates
d)Remoteaccess tosystem settings, for export or recording
e)The changing of IP addresses
3)Call recorddetails. (Net-CM or Web-CM will be usedhere):
a)Transfer of call recorddetails toalocal computer
b)Pricing
c) Filtering, archiving and the compiling of statistical data

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The followingwindowof the ComSer programming interfaceappears: