Kodak i30 User manual

Product
Information
i30 Scanner
i40 Scanner

September 2004 1
P
P
PR
R
RO
O
OD
D
DU
U
UC
C
CT
T
T O
O
OV
V
VE
E
ER
R
RV
V
VI
I
IE
E
EW
W
W
You want easy, fast and great images … get the new Kodak i30 and i40 Scanners
The new Kodak i30 and i40 Scanners are the perfect match for all kinds of small-office
applications. You get fast scanning with the high-quality images you expect from Kodak.
Easy setup and operation, and a small footprint that fits any desktop.
Both scanners feature black-and-white, color and grayscale imaging; a 50-page
automatic feeder, automatic cropping and image straightening; electronic color dropout
and multi-feed detection. The Kodak i30 Scanner captures one side of a document at up
to 25 pages per minute. The Kodak i40 Scanner captures both sides of a document at
up to 25 pages per minute (50 ipm). Both models scan up to 1,000 pages per day.
Features at a Glance
• Perfect Page with iThresholding — a first in the workgroup scanning, automatically
adjusts the scanner to all document types and conditions, improving OCR accuracy
and producing high-quality scanned images from even poor-quality original
documents — time-consuming rescans are virtually eliminated.
• Auto crop and deskew — improved productivity and simplicity of operation by
virtually eliminating the need for time-consuming rescans.
• Brightness and contrast controls — allows end users to customize color output for
specific applications, improving readability and further reducing the need for
rescanning.
• Scanning speed — a built-in 50-page ADF allows continuous and reliable scanning.
The ADF handles a wide variety of documents from 8.9 x 5 cm (3.5 x 2 in.) to 21.6 x
35.5 cm (8.5 x 14 in.) at speeds of 25 pages per minute (ppm). This speed and paper
handling greatly improves throughput and reduces waiting time for the images, while
maintaining the highest quality levels. Available resolutions: 75, 100, 150, 200, 240,
300, 400 or 600 dpi.
• USB 2.0 interface — enables easy, plug-and-play connectivity and rapid transfer of
images. The USB 2.0 card and cable are included for customer convenience and
instant deployment.
• Industry-standard ISIS and Kodak-developed TWAIN Driver —enables Kodak’s
advanced image processing at the scanners’ rated speed and provides easy system
integration with a wide variety of document management, workflow, archiving, and
forms-processing applications.

September 2004 2
• Bundled software — offers easy-to-use features that maximize the value delivered
from the Kodak i30 and i40 Scanners right out of the box.
− Kodak Capture Software Lite has sufficient functionality for typical workgroup
applications and can be easily upgraded to the full version of Kodak Capture
Software.
− Readiris Pro CE provides key office productivity functions such as optical
character recognition and scanning directly to searchable PDF files, enabling the
user to search scanned documents for textual information.
− Kofax Capio software (For US&C only): a demo version which offers professional-
strength document capture for desktop information management
− Pixel Translations QuickScanTM Pro (For US&C only): an out-of-the-box solution
for document and data capture for small- to mid-sized businesses making the
move to an automated capture environment.
• VRS compatible — both scanners are VRS compatible offering customers even
more imaging options and convenience.
• One-year warranty — Kodak Service & Support offers an optional upgrade of the
one-year mail-in warranty to two years of Advanced Unit Replacement (AUR)
coverage that provides next-business-day replacement. Consumables are also
included for two years. Kodak Service & Support service agreements protect
customers’ hardware investments, with fast response times and phone support to
resolve questions quickly and maximize scanner up-time.
Key features
The following key features differentiate Kodak scanners from the competition.
• Kodak Perfect Page with iThresholding is standard – first in this category.
 automatically deskews and crops documents
 automatically adjusts exposure to maximize image quality and readability
 minimizes file size
 improves OCR accuracy
 leverages Kodak digital imaging technology previously available on Kodak low- to
high-volume scanners
• Kodak color processing technology.
• Scans duplex documents at rated speed (when using USB 2.0 interface).
 Scans two-sided documents as fast as one-sided documents
 Scans color and grayscale as quickly as black-and-white
 Perfect Page processing at rated speed

September 2004 3
P
P
PR
R
RO
O
OD
D
DU
U
UC
C
CT
T
T D
D
DE
E
ES
S
SC
C
CR
R
RI
I
IP
P
PT
T
TI
I
IO
O
ON
N
N
What’s in the box?
• Kodak i30 or i40 Scanner
• Input tray
• Output tray
• Feed Module
• USB 2.0 cable
• USB 2.0 board
• Power supply
• Power cord bundle*
• Installation and application CDs
• Registration card
• User’s Guide (English)
• Bundled Software
 Kodak Capture Software, Lite
 Readiris Pro 8, Corporate Edition
 Captiva QuickScanTM Pro for Kodak Scanners (available in United States only)
 Kofax Capio software (available in United States only)
System requirements
• Intel Pentium IV, 2.5 GHz processor, 512 MB RAM
• USB port 2.0 (compatible with USB 1.1)
• Windows 2000 Professional, Windows ME, Windows 98SE, Windows XP
(Professional/Home)
• 100 MB free hard disk space
• CD-ROM drive
Physical dimensions
Height: 16.23 cm / 6.4 in. (not including input tray)
Width: 33.72 cm / 13.3 in. (not including input/output trays)
Depth: 16.78 cm / 6.6 in.
Weight: i30: 3.6 kg / 8 lbs
i40: 4.1 kg / 9 lbs
* For US&C and LAR only two power cords are packed with the scanner.
D
W
H

September 2004 4
Environmental conditions
Operating Temperature: 10°C to 35°C (50° to 95°F)
Humidity: 10 to 85%
Environmental Factors: Energy Star qualified scanners
Power Consumption: i30 Standby: <20 watts
i30 Running: <30 watts
i40 Standby: <25 watts
i40 Running: <40 watts
Acoustic Noise: Operating: less than 58 dB
Standby: less than 46 dB
Speeds
Scanning speeds will vary depending on a number of conditions, including software
application, size of paper scanned, selected resolution, and PC speed. The table below
shows typical speeds in pages per minute (ppm) for A4 or letter-sized paper scanned
using the ADF in black-and-white, grayscale, and color.
Black-and-white Grayscale Color
Resolution Simplex Duplex Simplex Duplex Simplex Duplex
150 dpi 25 ppm 25 ppm
50 ipm
25 ppm 25 ppm
50 ipm
25 ppm 25 ppm
50 ipm
200 dpi 25 ppm 25 ppm
50 ipm
25 ppm 25 ppm
50 ipm
25 ppm 20 ppm
40 ipm
300 dpi 17 ppm 17 ppm
34 ipm
17 ppm 17 ppm
34 ipm
10 ppm 10 ppm
20 ipm

September 2004 5
Scanner components
Front view
Input tray — holds up to 50 documents in place. Adjusts to fit the document size.
Start button — reserved for future use.
Arrow button — allows you to select or scroll through predefined functions or
applications for scanning (not implemented yet).
Function window — displays 1 through 9. These numbers correspond to a defined
function or application (not implemented yet). The function window will also display error
codes.
Indicator LED light — illuminates or flashes indicating scanner status.
• Steady green: ready to scan
• Flashing green: preparing to scan
• Flashing red: error indication such as, Scanner Cover Open, in conjunction with
the Function window displaying an “E”.
• Output tray — collects the documents after they have been scanned.
Output tray
Input tray
Start button
A
rrow button
Indicator LED light
Function window

September 2004 6
Inside view
Feed module — provides smooth document feeding and separation of various sizes,
thicknesses and textures of documents.
Calibration guides — for optimum image quality, keep the calibration guides clean.
There are two guides - one upper and one lower. Only the lower guide is shown in the
photo above.
Rollers — provides smooth document feeding of various sizes, thicknesses and textures
of documents.
Back view
Power switch — turns the scanner on and off.
Power port — connects the power cord to the scanner.
USB port — connects the scanner to the PC.
Feed module
Calibration guide
(upper guide not shown)
Rollers
USB
p
ort
Power port
Power
switch

September 2004 7
P
P
PR
R
RO
O
OD
D
DU
U
UC
C
CT
T
T F
F
FE
E
EA
A
AT
T
TU
U
UR
R
RE
E
ES
S
S
The Kodak i30 and i40 Scanners are compact
document scanners perfect for small office and other
decentralized applications. These scanners have a 50-
page automatic document feeder that scans 25 pages
per minute. The scanner interface is USB 2.0. For your
image processing needs, the TWAIN Datasource and
ISIS Driver are included with the Kodak i30/i40
Scanners. The scanners provide excellent functionality
and scanning speed for the price.
The information provides more in-depth information on
the product features.
Image quality and image processing
The i30/i40 Scanners offer excellent “true color” image quality which allows the scanner
to be used for image processing applications such as desktop publishing. This begins
with high-quality mirrors, lenses, and a 5340-element color CCD that captures 24
lines/mm at 600 dpi. It captures 48-bit color in a single pass. Grayscale images are
captured with 8-bit equals 256 levels of gray. Black-and-white images contain one-bit per
pixel.
Perfect Page with iThresholding
Perfect Page with iThresholding delivers high-quality black-and-white images from a
large range of both poor- and high-contrast documents and reduces the need to pre-sort,
rescan, and perform post-image processing. You get better image and text legibility,
smoother lines, minimal to no artifacts, and fewer shaded areas with minimal or no user
intervention.
Scan mixed batches of documents of varied contrast in background and/or text with the
iThresholding features and the scanner dynamically evaluates each document in the
batch to determine the optimal threshold value to produce the highest quality image.
Brightness is automatically adjusted for each individual document for highlighting, low
contrast, and lightweight paper.

September 2004 8
Perfect Page is a combination of built-in powerful imaging technologies. Every scan is
optimized as it is captured. Perfect Page scanning also shifts gears automatically to
handle a wide range of documents.
Auto crop
Auto crop dynamically adjusts the cropping window for different document sizes. Based
on the edges of the image detected, the i30/i40 Scanner dynamically detects the
boundaries of the document and only delivers the actual document to the end user. Auto
cropping for a page accurately occurs anywhere within the imaging window of the
transport.
Deskew
The skew detection and correction feature performs accurate deskew on the 8-bit image.
The front and back of the image are deskewed independently at full scanner speed.
Deskew is based on the document edges not the content within the document. This
provides an assurance that document information will not be lost.
The algorithm is also less sensitive to background noise and provides for deskew at an
angle up to 45 degrees with an accuracy of ±0.3 degrees.
Color drop-out
For forms processing applications, the i30/i40 Scanners enable color dropout through
the driver. Many colors can be dropped out during black-and-white and grayscale
scanning by adjusting the red, green, or blue channels. This allows you to improve your
forms processing and text recognition applications by eliminating unwanted boxes and
lines.

September 2004 9
Image output
The scanner outputs either compressed or uncompressed raw data to your application.
This ensures the highest possible image quality for all kinds of applications. Use your
scanning application to select an image format in which to save the image data.
The bundled software applications can output a variety of popular image formats,
including:
• TIFF (single- and multi-page)
• PDF via Readiris
• BMP
• JPEG
Brightness and Contrast Control
Brightness and Contrast Control provides customers with the ability to create their own
custom color tables to meet any unique scanning need. Once a color table has been
created, it can be downloaded to the scanner and used in production. The color tables to
be used for front and back images are set independently. When scanning, only one color
table can be applied to each image (front or back). The same color table can be used for
both the front and the back, or use one color table for the front and one color table for
the back. These tables can be easily managed by capture applications.
Simultaneous Output
The i30/i40 Scanners scan in color, but can output in color, grayscale, or bi-tonal
images; grayscale and bi-tonal images; or color and bi-tonal images without further
processing required by the host.
Multi-Feed Detection
Consistent with other Kodak scanners is the option for length checking (maximum
lengths). This allows the Multifeed Detection system to be used in applications where
document thickness may vary and provides an extra level of confidence when scanning
similar length documents.

September 2004 10
Paper handling
The input tray and automatic document feeder (ADF) of the i30/i40 Scanners are
designed to stack and feed up to 50 sheets of 7.3 kg (16 lb.) bond paper reliably across
the entire range of document sizes.
The feeder reliably accepts a wide variety of paper weight, with no operator intervention
necessary after the initial loading. While the ADF works best with similar size
documents, it also handles the feeding of mixed document sets (batches) consisting of
varying paper weight and sizes.
Feeder specifications Kodak i30/i40 Scanners
Maximum document size 21.6 x 35.5 cm (8.5 x 14 in.)
Minimum document size 8.9 x 5 cm (3.5 x 2 in.)
Document weight 7.3 to 12.7 kg (16 to 28 lbs)
Acceptable paper types Bond, Laser, Inkjet, Offset
Acceptable paper inks All inks on the paper must be dry before scanning is started. This
includes: Standard offset printing, Inkjet printer, Thermal transfer,
Handwriting inks
Correction fluids Liquid Paper®, Tipp-Ex®, Wite-Out®, and other similar correction
fluids
USB 2.0 interface
The fast USB 2.0 interface is the technology that extends the speed of the scanner to
the PC connection up to 40 times faster than existing capabilities. USB 2.0 will support
the most demanding PC user applications, enables easy, plug-and-play connectivity and
rapid transfer of images. A USB 2.0 cable and board are included with the scanner to get
you up and running fast.
Performance and reliability
The i30/i40 Scanners fit imaging applications with volumes of a few dozen up to 1,000
pages per day. However, if you continuously exceed the peak volume, you should
consider a second Kodak i30/i40 Scanner or another scanner from the Kodak family of
scanners, such as a Kodak i200 Series Scanner.
Speeds and output resolutions
A built-in 50-page ADF allows continuous and reliable scanning. The ADF handles a
wide variety of documents from 8.9 x 5 cm (3.5 x 2 in.) to 21.6 x 35.5 cm (8.5 x 14 in.) at
speeds of 25 pages per minute (ppm). This speed and paper handling greatly improves
throughput and reduces waiting time for the images, while maintaining the highest
quality levels. Available resolutions: 75, 100, 150, 200, 240, 300, 400 or 600 dpi.

September 2004 11
Bundled software
Kodak Capture Software Lite and the ISIS and TWAIN Drivers are shipped with the
Kodak i30/i40 Scanners and can be installed from the CD. The scanner host system is
the primary means of controlling the scanner. The TWAIN Driver and ISIS-compliant
enabling software from Pixel Translations supports Microsoft Windows 2000
Professional, Windows ME, Windows 98SE and Windows XP (Professional/Home).
A demo version of Capture Software is included. The full version of Kodak Capture
Software is available for the i30/i40 Scanners.
The TWAIN Datasource and ISIS Driver have a wealth of features that other scanners
just don’t support.
Scanner Model
ADF
Image
Processing
Deskew
Cropping
Resolution
ppm
ipm
Kodak i30 Scanner • •••600 25 50
Kodak i40 Scanner ••••600 25 50
Fujitsu 4120C •600 25 25
Fujitsu 4220C •600 25 25
Fujitsu SP300C •300 10 n/a
Fujitsu SP620C •600 20 n/a
Panasonic KV-S 2026C •••600 22 40
Panasonic KV-S 2046C •••600 40 72
Canon DR2080C •••300 20 40
Canon DR3060C •••300 30 60
VRS compatible
Since the Kodak i30 and i40 Scanners will output grayscale images at full speed,
customers wishing to use the features found in Kofax’s VRS product may take
advantage of those features.
Customer maintenance
The i30/i40 Scanner was designed with low operator maintenance in mind. The scanner
makes use of lifetime transport rollers and lamps. These are typically expensive items
that must be replaced on competitive scanners by the operator or service personnel. The
only required supply item for the i30/i40 Scanners is the feed module, which is easily
replaced by the operator.
The feed module has an estimated life of 20,000 pages. The feed module must be
replaced when the scanners’ document feeding quality decreases.
The only other maintenance that the i30/i40 Scanners require is the cleaning of the
imaging guides and rollers when they become contaminated by paper dust or ink.

September 2004 12
A
A
AP
P
PP
P
PL
L
LI
I
IC
C
CA
A
AT
T
TI
I
IO
O
ON
N
NS
S
S
The Kodak i30/i40 Scanners are targeted at departments with document imaging and
general office scanner application needs.
Research from end users who purchase workgroup scanners shows that:
• The primary reason for purchasing a workgroup scanner is for the digitization of
business documents and web publishing. Applications are numerous and include
financial, insurance, accounting, research, education, legal, consulting,
transportation, government and regulatory, and commercial and manufacturing.
• A very strong secondary reason for purchasing a scanner of this type is for “general
office” scanning of photos, graphics materials, magazines, newspapers, applications,
compound documents (photo and text), tear sheets (annual reports, magazines, and
yellow pages), sales collateral, and educational materials.
• Decentralized/Distribution Scanning
The idea behind this approach to scanning is to move digital capture of the business
documents closer to the point of origination as possible. For example, in a
centralized scanning environment, document capture may have occurred at a central
office location. In this scenario, the documents are mailed to the scanning site and
the data or images are not indexed and are not available for use for several days.
Decentralized/distributed scanning moves the capture process closer to the point of
document origination. Scanning is typically conducted by operators who are not
necessarily dedicated to the task. Typically, medium-to-large organizations purchase
dozens or hundreds of scanners in the course of rolling out a decentralized/
distributed imaging project.
• Standalone Workgroup Scanning
This approach to scanning is usually very localized. In other words, the department
that captures documents is also the department that either creates or receives the
business documents primarily for its own use. The scanner host PC may or may not
be attached to a network to share the images with other departments. Typically, one
to a few scanners are purchased by the department manager.

September 2004 13
V
V
VA
A
AL
L
LU
U
UE
E
E P
P
PR
R
RO
O
OP
P
PO
O
OS
S
SI
I
IT
T
TI
I
IO
O
ON
N
N
End User
The i30/i40 Scanners from Kodak capture all of your business documents in black-and-
white or full color.
• Fast, high-resolution scanning with excellent performance.
• Small desktop scanners handle your scanning needs up to 1,000 documents a day.
• Bundled software suite with all of your business needs in mind, whether for
document management, text recognition, web publishing, e-mail, or distributed
printing/copying.
Reseller
Kodak offers one-stop shopping for all of your customers’ scanner needs, including an
alternative to Fujitsu, Canon, and Panasonic department scanners.
• On a price/performance basis compares very favorably against Fujitsu 4120C,
4220C; Canon 2080. Also compares favorably against B&H 500 and Ricoh IS01.
• Make more money selling a professional Kodak i30/i40 Scanner.
• The i30/i40 Scanner is an all-around solution for scanning up to 1,000 pages per
day. Customers with an increased scanning demand will appreciate the scanner
performance.
• The i30/i40 Scanner can be integrated with Kofax VRS, which produces good image
quality and supports deskew, cropping, and other image processing functions with
the i30/i40 Scanner.

September 2004 14
P
P
PR
R
RO
O
OD
D
DU
U
UC
C
CT
T
T P
P
PO
O
OS
S
SI
I
IT
T
TI
I
IO
O
ON
N
NI
I
IN
N
NG
G
G
• The i30 Scanner scans in simplex mode and the i40 Scanner scans in duplex mode.
It scans faster than most scanners in this segment and offers outstanding
price/performance.
• Time is money. A scanner has to operate at a speed of at least 25 ppm in order not
to waste the valuable time of the scanner operator. Even if a competitive scanner
costs $1000 less, the payback time for the investment in a faster and more
professional scanner can be less than a month.
• Our duty cycles are high and maintenance is easy, while other scanners can fail after
a few thousand pages. The i30/i40 Scanner has a life of more than 500,000 pages,
which makes it a lifetime investment. Many other scanners are hard to clean or have
consumables that are difficult to replace. The i30/i40 Scanner is so simple that even
an untrained operator can use the scanner and replace the feed module.
• Kodak has bundled ISIS and TWAIN drivers and basic document imaging application
software. Other scanners do not include ISIS drivers or a professional document
imaging application such as Kodak Capture Software Lite.
• These scanners feature basic and advanced document processing functions such as
color drop-out or page set-ups that can be applied to document batches.
• Kodak’s worldwide service and support.
• The document feeder is very reliable and robust — a feature that is greatly
appreciated by most customers.
• The image quality in black-and-white, grayscale and color is outstanding.
• Recommended daily volumes are up to 1,000 lettersize/A4 pages per day, while
other devices are designed for up to 500 pages per day or less. Kodak can claim
two- to three-times better daily volumes and our scanners are more durable. Other
devices are designed for very low volumes or casual use.
Know where you can win and when to walk away
Be sure your reseller understands the end user’s needs. If the customer requires
network connectivity, very low price, or a combined scanner/printer device, then we do
not have the product set that best meets these needs. It’s best that both you and your
reseller not waste additional time.
When the customer’s primary need is for document capture at high speed and the
customer is tempted by the specs of these other devices, then we can counter with our
strengths.

September 2004 15
C
C
CO
O
OM
M
MP
P
PE
E
ET
T
TI
I
IT
T
TI
I
IO
O
ON
N
N
The workgroup scanner category is highly competitive with numerous scanner
manufacturers and models. The scale of feature/functionality differences among
departmental scanners is much less than the scale of feature/functionality differences
among production class scanners. It is clearly a challenge for manufacturers to achieve
features-based product superiority in such a competitive category. To be successful, we
must leverage all of the differentiators (both product and non-product) including our
service and support, our entire scanner portfolio, and relationships with all of our
partners, including resellers, distributors, and software providers.
Competitive scanners
Some document scanners are not very reliable and often cannot be repaired when they
break. The cost of the repair usually exceeds the scanner’s price. Other scanners may
not scan in duplex mode and may have weak ADFs. On some scanners, you cannot
even replace the consumables. Image processing functions usually do not exist and
professional drivers are not available.
Less expensive scanners usually have a less advanced feeding mechanism, which
tends to jam or double-feed documents. Also, on most scanners, the feed rollers must
be frequently replaced. The i30/i40 Scanner has only one consumable part, the feed
module, which is simply snapped in.
Workgroup, network scanners, and MFDs
Occasionally, you may be confronted with comparisons of workgroup, network scanners,
or multifunctional devices (MFD) against the i30/i40 Scanner. There are dozens of
makes and models on the market with many new models introduced every year. We do
not plan to benchmark all of these devices; however, the following information is offered
to assist you in your efforts.
Nature of these other devices
These other devices are typically higher-end consumer products with fewer features.
They generally have high optical resolution and much higher output resolutions (2400
dpi).
Scanner speed specifications often rival departmental class scanners, but be sure to
check the fine print. These speeds usually do not specify document size, or dots per
inch. To achieve these scanning speeds, these devices generally require less than
lettersize/A4 documents, lower dpi, or both.

September 2004 16
Competitive products
Competitive comparison charts are included at the end of this document contrasting the
Kodak i30/i40 Scanner with its major competition.
This information was gathered through sell sheet materials supplied (physically or via the
Internet) by the manufacturer. Other data has been provided by Kodak Engineering staff,
Value-Added Distributors, and outside consultants. Several categories of information
require special explanation for a full understanding of the following competitive profiles.
Scanner speed
All manufacturers have provided the stated speed(s) of their paper transports. Be
extremely cautious using these figures, as scanners cannot usually function at these
speeds due to constraints in paper handling, jams, or restrictions at the computer
(SCSI/Video/USB) interface.
Capture resolution/output resolution
Capture resolution is the actual dpi of the image as the scanner captures it. Some
scanners can interpolate up to a higher output resolution than the optical or actual
capture resolution (i.e., a 300 dpi image can be interpolated up to look like a 600 dpi
image), but it can never contain the information that would be included if it actually had
been scanned with a true 600 dpi scanner. Final image quality is dependent on multiple
variables, such as the quality of the lens, light, CCD, and image processing routines.
NOTE: Every effort has been made to verify the features and performance,
information shown on the following pages. As conditions change, however,
Kodak cannot accept responsibility for the validity of competitive data.

September 2004 17
S
S
SE
E
ER
R
RV
V
VI
I
IC
C
CE
E
E &
&
& S
S
SU
U
UP
P
PP
P
PO
O
OR
R
RT
T
T
US&C Service and Support
Kodak Service and Support sets the Benchmark
Kodak Service and Support quality and dependability set the benchmark for service in
the document imaging industry. This shows up in the productivity and reliability of the
customers’ equipment, as well as in the quality of the results produced. Kodak Service
and Support is committed to increasing the customers’ total satisfaction with the
performance of Kodak equipment.
Warranty and Extended Warranty Options
The Kodak i30/i40 Scanners warranty is 1-year of depot repair. The scanner should be
mailed by the customer to the repair depot for repair.
Kodak offers an optional 2-year warranty uplift which converts the product existing
warranty to AUR and attaches an additional 12-months of AUR coverage beyond the
product warranty for customers who want next day replacement of their scanner.
Maintenance Agreements
Maintenance agreements can also be purchased to provide AUR coverage for the
i30/i40 Scanners after the warranty period has expired. Kodak agreements provide AUR
coverage for the i30/i40 Scanners.
Time and Materials Repairs
Scanners, which are not covered by enhanced warranty or maintenance agreements,
can be mailed to the Kodak depot for repair. A per-event charge will apply.
Ordering Maintenance Agreements and Kodak Care Kits
Optional service coverage for the i30/i40 Scanners can be purchased in the following
two ways:
• Kodak Maintenance Agreements can be purchased by completing a Service
Agreement Order Form and contacting your Kodak Authorized Value Added
Distributor or calling Kodak at 1-800-225-6325 in the U.S. or 1-800-GO-KODAK in
Canada.
• Kodak Care Kit Warranties can be purchased from the product ordering system
when the scanner is ordered. Kodak offers an optional 2-year warranty uplift which
converts the product existing warranty to AUR and attaches an additional 12-months
of AUR coverage beyond the product warranty for customers who want next day
replacement of their scanner.

September 2004 18
Warranty 1 year, Depot
Response Time Depot: approximately 2 weeks
AUR: next business day
Kodak Care Kits 2-Warranty Upgrade to AUR (Advanced Unit Replacement),
includes:
• 1-year warranty AUR uplift plus a 12-month AUR
• 1 order of consumables
1-year Maintenance Agreement – 12-month AUR
Support Services • An Installation and Training Care Kit is available for the i30/i40
Scanners.
• Kodak offers training, site services, systems optimization and
administration, equipment setup, and consulting services – all
designed to help you make the most of your Kodak Document
Imaging products. To learn more, contact your local reseller or
call 1-800-525-6325, prompt 2.
Installation Services
Installation of the i30/i40 Scanner is not included in the price of the equipment. The
Reseller or the end user can accomplish installation by following the installation
instructions in the User’s Guide.
Maintenance Agreements and Extended Warranty Pricing
Consult the pricing tool (available on TKX) for the latest pricing information. See the
Catalog Numbers sections for more information.
International Service
For more information on service availability in your location, visit us at
www.kodak.com/go/DIserviceandsupport and select the region of the world where the
equipment was purchased.
Asia
Kodak i30/i40 Scanners that are purchased in Asia receive up to a one-year warranty
that provides return-to-depot repair. The primary depot repair facilities are located in
Taiwan and China, with additional local depots in some other countries throughout Asia.
Latin America
Kodak i30/i40 Scanners that are purchased in Latin America receive a 12-month return-
to-depot warranty.

September 2004 19
Europe, Africa and the Middle East
Kodak Service & Support offers a one year warranty with Advanced Unit Replacement
and 4 days response time in the following European countries: Austria, Belgium,
Denmark, Finland, France, Germany, Holland, Ireland, Italy, Luxemburg, Norway,
Portugal, Spain, Sweden Switzerland and United Kingdom.
Customer can also upgrade the warranty to a two- or three-year Advanced Unit
Replacement with next business day response. This service offering gives customers
the peace of mind they need in the daily business.
Customers in European Countries not listed for "one year warranty with Advanced Unit
Replacement", contact [e-mail] for service offerings available in
your respective country.
Customers in Africa and the Middle East contact [email protected] for service
offerings.