Konica Minolta bizhub 361 User manual

User’s Guide [Security Operations]
http://konicaminolta.com
Copyright
2008
A0R599501B
2009.03
Ver. 1.03

501/421/361 x-1
Contents
Contents
1 Security
1.1 Introduction........................................................................................................................................... 1-2
Compliance with the ISO15408 Standard ................................................................................................1-2
Operating Precautions..............................................................................................................................1-2
INSTALLATION CHECKLIST ....................................................................................................................1-3
1.2 Security Functions................................................................................................................................ 1-4
1.2.1 Check Count Clear Conditions.................................................................................................................1-4
1.3 Data to be Protected ............................................................................................................................ 1-6
1.4 Precautions for Operation Control...................................................................................................... 1-7
Roles and Requirements of the Administrator..........................................................................................1-7
Password Usage Requirements ...............................................................................................................1-7
Network Connection Requirements for the Machine ...............................................................................1-8
User information control server control requirements..............................................................................1-8
Security function operation setting operating requirements ....................................................................1-8
Operation and control of the machine......................................................................................................1-8
Machine Maintenance Control..................................................................................................................1-8
1.5 Miscellaneous ....................................................................................................................................... 1-9
Password Rules........................................................................................................................................1-9
Precautions for Use of Various Types of Applications .............................................................................1-9
Encrypting communications .....................................................................................................................1-9
IPP printing .............................................................................................................................................1-10
Types of Data Cleared by Overwrite All Data Function ..........................................................................1-11
2 Administrator Operations
2.1 Accessing the Administrator Settings ................................................................................................ 2-2
2.1.1 Accessing the Administrator Settings ......................................................................................................2-2
<From the Control Panel> ........................................................................................................................2-3
2.1.2 Accessing the User Mode ........................................................................................................................2-5
<From the Control Panel> ........................................................................................................................2-5
<From PageScope Web Connection>......................................................................................................2-7
2.2 Enhancing the Security Function ........................................................................................................ 2-9
2.2.1 Items cleared by HDD Format ................................................................................................................2-10
2.2.2 Setting the Enhanced Security Mode.....................................................................................................2-11
<Setting can be made only from the control panel> ..............................................................................2-11
2.3 Preventing Unauthorized Access...................................................................................................... 2-14
2.3.1 Setting Prohibited Functions When Authentication Error.......................................................................2-14
<Setting can be made only from the control panel> ..............................................................................2-15
2.4 Canceling the Operation Prohibited State ....................................................................................... 2-17
2.4.1 Performing Release Setting....................................................................................................................2-17
<Setting can be made only from the control panel> ..............................................................................2-17
2.5 Setting the Authentication Method................................................................................................... 2-19
2.5.1 Setting the Authentication Method.........................................................................................................2-19
<Setting can be made only from the control panel> ..............................................................................2-19
2.5.2 Setting the External Server.....................................................................................................................2-22
<Setting can be made only from the control panel> ..............................................................................2-22
2.6 ID & Print Setting Function ................................................................................................................ 2-24
2.6.1 Setting ID & Print ....................................................................................................................................2-24
<Setting can be made only from the control panel> ..............................................................................2-24
2.7 System Auto Reset Function ............................................................................................................. 2-26
2.7.1 Setting the System Auto Reset function.................................................................................................2-26
<Setting can be made only from the control panel> ..............................................................................2-26

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Contents
2.8 User Setting Function......................................................................................................................... 2-28
2.8.1 Making user setting ................................................................................................................................2-29
<From the Control Panel> ......................................................................................................................2-29
<From PageScope Web Connection>....................................................................................................2-34
2.9 Account Track Setting Function........................................................................................................ 2-36
2.9.1 Making account setting ..........................................................................................................................2-36
<From the Control Panel> ......................................................................................................................2-36
<From PageScope Web Connection>....................................................................................................2-40
2.10 User Box Function .............................................................................................................................. 2-42
2.10.1 Setting the User Box ..............................................................................................................................2-42
<From the Control Panel> ......................................................................................................................2-42
<From PageScope Web Connection>....................................................................................................2-46
2.10.2 Changing the user attributes and account attributes .............................................................................2-48
<From the Control Panel> ......................................................................................................................2-48
<From PageScope Web Connection>....................................................................................................2-52
2.11 Changing the Administrator Password ............................................................................................ 2-55
2.11.1 Changing the Administrator Password...................................................................................................2-55
<Setting can be made only from the control panel> ..............................................................................2-55
2.12 Protecting Data in the HDD ............................................................................................................... 2-58
2.12.1 Setting the HDD Lock Password............................................................................................................2-58
<Setting can be made only from the control panel> ..............................................................................2-59
2.12.2 Changing the HDD Lock Password........................................................................................................2-61
<Setting can be made only from the control panel> ..............................................................................2-61
2.12.3 Setting the Image Data Encryption Passphrase.....................................................................................2-64
<Setting can be made only from the control panel> ..............................................................................2-64
2.12.4 Changing and releasing the Image Data Encryption Passphrase ..........................................................2-69
<Setting can be made only from the control panel> ..............................................................................2-69
2.13 Protecting Data Stored in the Flash Memory................................................................................... 2-74
2.13.1 Setting the Flash Memory Lock Password.............................................................................................2-74
<Setting can be made only from the control panel> ..............................................................................2-74
2.13.2 Changing the Flash Memory Lock Password.........................................................................................2-77
<Setting can be made only from the control panel> ..............................................................................2-77
2.14 Overwrite All Data Function............................................................................................................... 2-80
2.14.1 Setting the Overwrite All Data function ..................................................................................................2-80
<Setting can be made only from the control panel> ..............................................................................2-81
2.15 SSL Setting Function.......................................................................................................................... 2-83
2.15.1 Setting the SSL.......................................................................................................................................2-83
<Setting can be made only from PageScope Web Connection>...........................................................2-83
2.15.2 Changing the Encryption Strength Setting.............................................................................................2-86
<Setting can be made only from PageScope Web Connection>...........................................................2-86
2.15.3 Changing the Mode Using SSL ..............................................................................................................2-87
<Setting can be made only from PageScope Web Connection>...........................................................2-87
2.15.4 Removing a Certificate ...........................................................................................................................2-88
<Setting can be made only from PageScope Web Connection>...........................................................2-88
2.16 S/MIME Communication Setting Function....................................................................................... 2-89
2.16.1 Setting the S/MIME Communication ......................................................................................................2-89
<From the Control Panel> ......................................................................................................................2-89
<From PageScope Web Connection>....................................................................................................2-92
2.16.2 Registering the certificate.......................................................................................................................2-94
<From PageScope Web Connection>....................................................................................................2-94
2.17 SNMP Setting Function ...................................................................................................................... 2-96
2.17.1 Changing the auth-password and priv-password..................................................................................2-96
<From the Control Panel> ......................................................................................................................2-96
<From PageScope Web Connection>..................................................................................................2-100
2.17.2 SNMP access authentication function .................................................................................................2-102
2.17.3 SNMP v3 setting function.....................................................................................................................2-102
2.17.4 SNMP network setting function............................................................................................................2-103

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Contents
2.18 WebDAV Function............................................................................................................................. 2-104
2.18.1 Setting the WebDAV Server Password.................................................................................................2-104
<From the Control Panel> ....................................................................................................................2-104
<From PageScope Web Connection>..................................................................................................2-107
2.19 TCP/IP Setting Function................................................................................................................... 2-108
2.19.1 Setting the IP Address..........................................................................................................................2-108
<From the Control Panel> ....................................................................................................................2-108
<From PageScope Web Connection>..................................................................................................2-108
2.19.2 Registering the DNS Server..................................................................................................................2-109
<From the Control Panel> ....................................................................................................................2-109
<From PageScope Web Connection>..................................................................................................2-109
2.20 NetWare Setting Function................................................................................................................ 2-110
2.20.1 Making the NetWare Setting.................................................................................................................2-110
<From the Control Panel> ....................................................................................................................2-110
<From PageScope Web Connection>..................................................................................................2-110
2.21 SMB Setting Function....................................................................................................................... 2-111
2.21.1 Setting the NetBIOS Name...................................................................................................................2-111
<From the Control Panel> ....................................................................................................................2-111
<From PageScope Web Connection>..................................................................................................2-111
2.22 AppleTalk Setting Function.............................................................................................................. 2-112
2.22.1 Making the AppleTalk Setting...............................................................................................................2-112
<From the Control Panel> ....................................................................................................................2-112
<From PageScope Web Connection>..................................................................................................2-112
2.23 E-Mail Setting Function.................................................................................................................... 2-113
2.23.1 Setting the SMTP Server (E-Mail Server)..............................................................................................2-113
<From the Control Panel> ....................................................................................................................2-113
<From PageScope Web Connection>..................................................................................................2-113
2.24 Setting PC-FAX receiving ................................................................................................................ 2-114
2.24.1 Setting PC-FAX receive ........................................................................................................................2-114
<From the Control Panel> ....................................................................................................................2-114
2.25 Setting TSI distribution..................................................................................................................... 2-115
2.25.1 Setting TSI distribution .........................................................................................................................2-115
<From the Control Panel> ....................................................................................................................2-115
2.25.2 Setting TSI distribution and register TSI distribution............................................................................2-115
<From the Control Panel> ....................................................................................................................2-115
2.25.3 Setting TSI distribution and register TSI distribution............................................................................2-116
<From the Control Panel> ....................................................................................................................2-116
3 User Operations
3.1 User Authentication Function.............................................................................................................. 3-2
3.1.1 Performing user authentication ................................................................................................................3-2
<From the Control Panel> ........................................................................................................................3-4
<From PageScope Web Connection>......................................................................................................3-9
3.1.2 Accessing the ID & Print Document .......................................................................................................3-11
<Setting can be made only from the control panel> ..............................................................................3-11
3.2 Change Password Function............................................................................................................... 3-13
3.2.1 Performing Change Password................................................................................................................3-13
<From the Control Panel> ......................................................................................................................3-13
<From PageScope Web Connection>....................................................................................................3-16
3.3 Secure Print Document Function...................................................................................................... 3-17
3.3.1 Accessing the Secure Print Document...................................................................................................3-17
<Setting can be made only from the control panel> ..............................................................................3-18
3.4 User Box Function .............................................................................................................................. 3-21
3.4.1 Setting the User Box ..............................................................................................................................3-21
<From the Control Panel> ......................................................................................................................3-21
<From PageScope Web Connection>....................................................................................................3-25

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3.4.2 Changing the User Box Password and user attributes and account attributes .....................................3-27
<From the Control Panel> ......................................................................................................................3-27
<From PageScope Web Connection>....................................................................................................3-32
3.4.3 Accessing the User Box and User Box file.............................................................................................3-36
<From the Control Panel> ......................................................................................................................3-37
<From PageScope Web Connection>....................................................................................................3-39
3.4.4 Sending S/MIME box files ......................................................................................................................3-41
<From the Control Panel> ......................................................................................................................3-41
3.5 Outline of document save.................................................................................................................. 3-43
What Document save can do .................................................................................................................3-43
Initial screen of Document save .............................................................................................................3-43
Document save screen...........................................................................................................................3-44
File style..................................................................................................................................................3-45
4 Application Software
4.1 PageScope Data Administrator........................................................................................................... 4-2
4.1.1 Gaining access from PageScope Data Administrator ..............................................................................4-2
<From the PC> .........................................................................................................................................4-2
4.1.2 Setting the user authentication method ...................................................................................................4-5
<From the PC> .........................................................................................................................................4-5
4.1.3 Changing the authentication mode ..........................................................................................................4-7
<From the PC> .........................................................................................................................................4-7
4.1.4 Making the user settings ........................................................................................................................4-10
<From the PC> .......................................................................................................................................4-10
4.1.5 Making the account settings ..................................................................................................................4-11
<From the PC> .......................................................................................................................................4-11
4.1.6 Registering the certificate.......................................................................................................................4-12
<From the PC> .......................................................................................................................................4-12
4.1.7 SNMP Setting Function ..........................................................................................................................4-14
<Changing the auth-password and priv-password>..............................................................................4-14
4.1.8 DNS Server Setting Function..................................................................................................................4-16
<Registering the DNS Server> ...............................................................................................................4-16
4.1.9 NetWare Setting Function ......................................................................................................................4-17
<Making the NetWare Setting> ..............................................................................................................4-17
4.1.10 SMB Setting Function.............................................................................................................................4-18
<Setting the NetBIOS Name> ................................................................................................................4-18
4.1.11 AppleTalk Setting Function ....................................................................................................................4-19
<Making the AppleTalk Setting> ............................................................................................................4-19
4.1.12 E-Mail Setting Function ..........................................................................................................................4-20
<Setting the SMTP Server (E-Mail Server)> ...........................................................................................4-20
4.2 PageScope Box Operator .................................................................................................................. 4-21
4.2.1 Accessing User Box ...............................................................................................................................4-21
<From the PC> .......................................................................................................................................4-21
4.2.2 Creating a User Box ...............................................................................................................................4-23
<From the PC> .......................................................................................................................................4-23
4.2.3 Changing User Box properties (user attributes, account attributes) ......................................................4-25
<From the PC> .......................................................................................................................................4-25
4.2.4 Accessing the User Box file....................................................................................................................4-27
<From the PC> .......................................................................................................................................4-27
4.3 HDD TWAIN driver .............................................................................................................................. 4-28
4.3.1 Accessing from the HDD TWAIN driver..................................................................................................4-28
<From the PC> .......................................................................................................................................4-28
4.4 PageScope Direct Print...................................................................................................................... 4-30
4.4.1 Printing through PageScope Direct Print ...............................................................................................4-30
<From the PC> .......................................................................................................................................4-30
4.5 HDD Backup Utility ............................................................................................................................. 4-32
4.5.1 Backup....................................................................................................................................................4-32
<From the PC> .......................................................................................................................................4-32

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Contents
4.5.2 Restore ...................................................................................................................................................4-36
<From the PC> .......................................................................................................................................4-36

1Security

501/421/361 1-2
Security 1
1 Security
1.1 Introduction
Thank you for purchasing our product.
This User’s Guide contains the operating procedures and precautions to be used when using the security
functions offered by the bizhub 501/421/361 machine. To ensure the best possible performance and effective
use of the machine, read this manual thoroughly before using the security functions. The Administrator of the
machine should keep this manual for ready reference. The manual should be of great help in finding solutions
to operating problems and questions.
This User’s Guide (Ver. 1.03) describes bizhub 501/421/361/ineo 501/421/361/VarioLink 3622/4222/5022
Multi Function Peripheral Control Software (A0R50Y0-0100-G00-20, BIOS control controller: A0R50Y0-
1D00-G00-11).
Compliance with the ISO15408 Standard
When the Enhanced Security Mode on this machine is set to [ON], more enhanced security functions are
available.
The security functions offered by the bizhub 501/421/361 machine comply with ISO/IEC15408 (level: EAL3).
Operating Precautions
The machine gives an alarm message or an alarm sound (peep) when a wrong operation is performed or a
wrong entry is made during operation of the machine. (No "peep" alarm sound is issued if a specific sound
setting in Sound Setting of Accessibility Setting is set to [OFF].) If the alarm message or alarm sound is given,
perform the correct operation or make the correct entry according to the instructions given by the message
or other means.
The Administrator of the machine should make sure that each individual general user exits from the current
mode to return to the basic screen whenever the access to that mode is completed or if the user leaves the
machine with the mode screen left displayed.
The Administrator of the machine should exit from the current mode to return to the basic screen whenever
the access to that mode is completed or if he or she leaves the machine with the mode screen left displayed.
The PageScope Web Connection functions can be used only if the setting is made to accept "Cookie."

501/421/361 1-3
Security 1
INSTALLATION CHECKLIST
This Installation Checklist contains items that are to be check by the Service Engineer installing this machine.
The Service Engineer should check the following items, then explain each checked item to the Administrator
of the machine.
To Service Engineer
Make sure that each of these items is properly carried out by checking the box on the right of each item.
When the above steps have been properly carried out, the Service Engineer should make a copy of this page
and give the original of this page to the Administrator of the machine. The copy should be kept at the
corresponding Service Representative for filing.
1. Perform the following steps before installing this machine. Completed
Check with the Administrator to determine if the security functions of this machine should be en-
hanced. If the functions should be enhanced, check the following.
If the security functions are not to be enhanced, quit the operation without checking the following.
I swear that I would never disclose information as it relates to the settings of this machine to any-
body, or perform malicious or intentional act during setup and service procedures for the ma-
chine.
When giving the User’s Guide Security Operations to the Administrator of the machine, check that
the User’s Guide is the security-compatible version and explain to the Administrator that it is se-
curity-compatible.
2. After this machine is installed, refer to the Service Manual and perform the following steps.
Check that the Firmware version (MFP controller and its Checksum, BIOS and its checksum) in-
dicated in the Service Manual matches the values shown in the Firmware Version screen.
If there is a mismatch in the Firmware version number, explain to the Administrator of the machine
that upgrade of the MFP controller Firmware is necessary and perform the Firmware upgrade.
Explain to the Administrator of the machine that upgrade of the BIOS Firmware is necessary and
perform the Firmware upgrade.
Set CE Authentication to [ON] and set the CE Password.
Check that CS Remote Care is set to RAM Clear Set, Management Function Choice to Unset,
HDD to Installed, and operation Ban release time to 5 min. or more.
3. After this machine is installed, refer to this User’s Guide and perform the following steps.
Check that the Administrator Password has been set by the Administrator of the machine.
Check that data has been backed up by the Administrator of the machine using the HDD Backup
Utility if necessary.
Check that Release Time Settings has been set to 5 min. or more by the Administrator of the ma-
chine.
Check that the HDD Lock Password , has been set by the Administrator of the machine.
Check that the Flash Memory Lock Password has been set by the Administrator of the machine.
Check that User Authentication has been set to [ON (MFP)] or [ON (External Server)] (Active Di-
rectory only) by the Administrator of the machine.
Check that the self-signed certificate for SSL communications has been registered by the Admin-
istrator of the machine.
Check that data has been restored by the Administrator of the machine using the HDD Backup
Utility if necessary.
Let the Administrator of the machine set Enhanced Security Mode to [ON].
The languages, in which the contents of the User’s Guide Security Operations have been evalu-
ated, are Japanese and English.
Explain the way how to get the manual in the language, in which it is evaluated.
Explain to the administrator that the settings for the security functions for this machine have been
specified.
Product Name Company Name User Division Name Person in charge
Customer
Service Representative -

501/421/361 1-4
Security 1
1.2 Security Functions
Setting the Enhanced Security Mode to [ON] will validate the security function of this machine. For details of
the settings of different security functions to be changed by turning [ON] the Enhanced Security Mode, see
"Enhancing the Security Function" on page 2-9.
Setting the Enhanced Security Mode to [ON] will enhance the authentication function. Access control is then
provided through password authentication for any access to the Administrator Settings, User Authentication
mode, Account Track mode, User Box, a User Box data file, a Secure Print Document file and WebDAV Serv-
er. Access is thereby granted only to the authenticated user.
A password that can be set must meet the requirements of the Password Rules. The machine does not ac-
cept setting of an easily decipherable password. For details of the Password Rules, see "Password Rules"
on page 1-9.
If a wrong password is entered, during password authentication, a predetermined number of times (once to
three times) set by the Administrator of the machine or more, the machine determines that it is unauthorized
access through Prohibited Functions When Authentication Error, prohibiting any further entry of the pass-
word. By prohibiting the password entry operation, the machine prevents unauthorized use or removal of da-
ta, thereby ensuring secured used of the machine.
To cancel the password entry operation prohibited condition, the Administrator must perform the Release
Setting. When the Administrator performs the Release Setting for the operation prohibited condition, a sound
operation control in utmost security is achieved under the control of the Administrator.
Setting the HDD Lock Password provides the following security function. That is, even if the HDD is illegally
replaced with another, the HDD authentication function prohibits access to the HDD, when the HDD Lock
Password is yet to be set or there is a mismatch in the passwords. In addition, should the HDD be removed
unawares, the HDD Lock Password locks the HDD protecting data contained in the HDD. Setting the Flash
Memory Lock Password provides the following security function. That is, even if the flash memory is illegally
replaced with another, the flash memory authentication function prohibits access to the flash memory when
the Flash Memory Lock Password is not set or there is a mismatch in the passwords. In addition, should the
flash memory be removed unawares, the Flash Memory Lock Password locks the flash memory protecting
data contained in the flash memory. Furthermore, by mounting the optional Security Kit SC-505 and setting
the Image Data Encryption Passphrase, the image data stored in the HDD is encrypted, thereby protecting
the image data in the HDD. Note, however, that the HDD Lock Password, Flash Memory Lock Password, and
Image Data Encryption Passphrase cannot prevent the HDD and flash memory from being physically re-
moved.
When the machine is to be discarded, or use of a leased machine is terminated at the end of the leasing con-
tract, the Overwrite All Data function overwrites and erases all data stored in all spaces of the HDD. The func-
tion also resets all passwords saved in the NVRAM and flash memory to factory settings, preventing leak of
data. For details of items to be cleared by Overwrite All Data function, see "Types of Data Cleared by
Overwrite All Data Function" on page 1-11.
1.2.1 Check Count Clear Conditions
The following are the conditions for clearing or resetting the check count of the number of wrong entries at
the time of authentication by the Enhanced Security Mode.
<Administrator Settings>
-Authentication of Administrator Settings is successful.
<User Authentication Mode>
-User Authentication mode is successful.
-Release of Prohibited Functions When Authentication Error is executed.
<Account Track Mode>
-Account Track mode is successful.
-Release of Prohibited Functions When Authentication Error is executed.
<Secure Print Document>
-Authentication of Secure Print Document is successful.
-Release of Prohibited Functions When Authentication Error is executed.
<Box>
-Authentication of User Box is successful.
-Authentication for execution of change of User Box Name and User Box Password is successful.
-Release of Prohibited Functions When Authentication Error is executed.