Konica Minolta BIZHUB C300 User manual

User’s Guide [Security Operations]
Copyright
2006
9J06-9962-01 PANTONE 300C C M YBK
9J06-9962-01
http://konicaminolta.com
2007. 2
Ver. 1.03

Contents
C300 x-1
Contents
1 Security
1.1 Introduction ....................................................................................... 1-2
Compliance with the ISO15408 Standard ..................................... 1-2
Operating Precautions ................................................................... 1-2
INSTALLATION CHECKLIST .......................................................... 1-3
1.2 Security Functions ............................................................................ 1-5
1.2.1 Check Count Clear Conditions ...................................................... 1-6
1.3 Data to be Protected ........................................................................ 1-7
1.4 Precautions for Operation Control .................................................. 1-8
Roles and Requirements of the Administrator ............................... 1-8
Password Usage Requirements ..................................................... 1-8
Network Connection Requirements for the Machine ..................... 1-9
User information control server control requirements ................... 1-9
Security function operation setting operating requirements .......... 1-9
Operation and control of the machine ......................................... 1-10
Machine Maintenance Control ..................................................... 1-10
1.5 Miscellaneous ................................................................................. 1-11
Password Rules ........................................................................... 1-11
Precautions for Use of Various Types of Applications ................. 1-11
Types of Data Cleared by Overwrite All Data Function ................ 1-12
2 Administrator Operations
2.1 Accessing the Administrator Setting Mode ................................... 2-2
2.1.1 Accessing the Administrator Setting mode ................................... 2-2
<From the Control Panel> .............................................................. 2-3
<From PageScope Web Connection> ........................................... 2-5
2.2 Enhancing the Security Function .................................................... 2-8
2.2.1 Items cleared by HDD Format ..................................................... 2-11
2.2.2 Setting the Enhanced Security mode .......................................... 2-11
<Setting can be made only from the control panel> ................... 2-11
2.3 Preventing Unauthorized Access .................................................. 2-15
2.3.1 Setting Prohibit Function When Auth. Error ................................. 2-15
<Setting can be made only from the control panel> ................... 2-15
2.4 Canceling the Operation Prohibited State ................................... 2-17
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Contents
x-2 C300
2.4.1 Performing Release Setting ..........................................................2-17
<Setting can be made only from the control panel> ....................2-17
2.5 Setting the Authentication Method ................................................2-19
2.5.1 Setting the Authentication Method ...............................................2-19
<Setting can be made only from the control panel> ....................2-19
2.6 System Auto Reset Function ..........................................................2-22
2.6.1 Setting the System Auto Reset function .......................................2-22
<Setting can be made only from the control panel> ....................2-22
2.7 User Setting Function .....................................................................2-25
2.7.1 Making user setting ......................................................................2-26
<From the Control Panel> ............................................................2-26
<From PageScope Web Connection> ..........................................2-30
2.8 User Box Function ...........................................................................2-32
2.8.1 Setting the User Box .....................................................................2-32
<From the Control Panel> ............................................................2-32
<From PageScope Web Connection> ..........................................2-37
2.8.2 Changing the user attributes ........................................................2-39
<From the Control Panel> ............................................................2-39
<From PageScope Web Connection> ..........................................2-43
2.9 Changing the Administrator Password .........................................2-47
2.9.1 Changing the Administrator Password .........................................2-47
<Setting can be made only from the control panel> ....................2-47
2.10 Protecting Data in the HDD ............................................................2-51
2.10.1 Setting the HDD Lock Password ..................................................2-52
<Setting can be made only from the control panel> ....................2-52
2.10.2 Changing the HDD Lock Password ..............................................2-55
<Setting can be made only from the control panel> ....................2-55
2.10.3 Setting the Encryption Key (encryption word) ..............................2-58
<Setting can be made only from the control panel> ....................2-58
2.10.4 Changing the Encryption Key .......................................................2-65
<Setting can be made only from the control panel> ....................2-65
2.11 Overwrite All Data Function ............................................................2-68
2.11.1 Setting the Overwrite All Data function .........................................2-69
<Setting can be made only from the control panel> ....................2-69
2.12 SNMP Setting Function ...................................................................2-72
2.12.1 Changing the auth-password and priv-password ........................2-72
<From the Control Panel> ............................................................2-72
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Contents
C300 x-3
<From PageScope Web Connection> ......................................... 2-77
2.12.2 SNMP access authentication function ......................................... 2-79
2.12.3 SNMP v3 setting function ............................................................ 2-79
2.12.4 SNMP network setting function ................................................... 2-80
2.13 TCP/IP Setting Function ................................................................. 2-81
2.13.1 Setting the IP Address ................................................................. 2-81
<From the Control Panel> ............................................................ 2-81
<From PageScope Web Connection> ......................................... 2-82
2.13.2 Registering the DNS Server ......................................................... 2-83
<From the Control Panel> ............................................................ 2-83
<From PageScope Web Connection> ......................................... 2-84
2.14 NetWare Setting Function .............................................................. 2-85
2.14.1 Making the NetWare Setting ........................................................ 2-85
<From the Control Panel> ............................................................ 2-85
<From PageScope Web Connection> ......................................... 2-86
2.15 SMB Setting Function .................................................................... 2-87
2.15.1 Setting the NetBIOS Name .......................................................... 2-87
<From the Control Panel> ............................................................ 2-87
<From PageScope Web Connection> ......................................... 2-88
2.16 AppleTalk Setting Function ........................................................... 2-89
2.16.1 Making the AppleTalk Setting ...................................................... 2-89
<From the Control Panel> ............................................................ 2-89
<From PageScope Web Connection> ......................................... 2-90
2.17 E-Mail Setting Function .................................................................. 2-91
2.17.1 Setting the SMTP Server (E-Mail Server) ..................................... 2-91
<From the Control Panel> ............................................................ 2-91
<From PageScope Web Connection> ......................................... 2-92
3 User Operations
3.1 User Authentication Function .......................................................... 3-2
3.1.1 Performing user authentication ...................................................... 3-2
<From the Control Panel> .............................................................. 3-3
<From PageScope Web Connection> ........................................... 3-6
3.2 Change Password Function ............................................................ 3-8
3.2.1 Performing Change Password ....................................................... 3-8
<From the Control Panel> .............................................................. 3-8
<From PageScope Web Connection> ......................................... 3-12
3.3 Secure Print Function ..................................................................... 3-14
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Contents
x-4 C300
3.3.1 Accessing the Secure Print ...........................................................3-15
<Setting can be made only from the control panel> ....................3-15
3.4 User Box Function ...........................................................................3-19
3.4.1 Setting the User Box .....................................................................3-19
<From the Control Panel> ............................................................3-19
<From PageScope Web Connection> ..........................................3-25
3.4.2 Changing the User Box Password and user attributes ................3-28
<From the Control Panel> ............................................................3-28
<From PageScope Web Connection> ..........................................3-33
3.4.3 Accessing the User Box and User Box file ...................................3-38
<From the Control Panel> ............................................................3-39
<From PageScope Web Connection> ..........................................3-41
4 Application Software
4.1 PageScope Data Administrator ........................................................4-2
4.1.1 Gaining access from PageScope Data Administrator ....................4-3
< From the PC> ..............................................................................4-3
4.1.2 Setting the user authentication method ..........................................4-6
< From the PC> ..............................................................................4-6
4.1.3 Making the user settings .................................................................4-8
< From the PC> ..............................................................................4-8
4.2 PageScope Box Operator ...............................................................4-10
4.2.1 Accessing User Box ......................................................................4-10
< From the PC> ............................................................................4-10
4.2.2 Creating a User Box ......................................................................4-14
< From the PC> ............................................................................4-14
4.2.3 Changing User Box properties (user attributes) ...........................4-16
< From the PC> ............................................................................4-16
4.2.4 Accessing the User Box file ..........................................................4-20
< From the PC> ............................................................................4-20
4.3 PageScope Job Spooler .................................................................4-21
4.3.1 Accessing the User Box ...............................................................4-22
< From the PC> ............................................................................4-22
4.4 HDD TWAIN driver ...........................................................................4-28
4.4.1 Accessing from the HDD TWAIN driver ........................................4-28
< From the PC> ............................................................................4-28
4.5 PageScope Direct Print ..................................................................4-31
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Contents
C300 x-5
4.5.1 Printing through PageScope Direct Print ..................................... 4-31
< From the PC> ............................................................................ 4-31
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Contents
x-6 C300
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1
Security Chapter 1
Security
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1Security
1-2 C300
Security Chapter 1
1 Security
1.1 Introduction
Thank you for purchasing our product.
This User’s Guide contains the operating procedures and precautions to be
used when using the security functions offered by the bizhub C300 machine.
To ensure the best possible performance and effective use of the machine,
read this manual thoroughly before using the security functions. The Admin-
istrator of the machine should keep this manual for ready reference. The
manual should be of great help in finding solutions to operating problems
and questions.
This User’s Guide (Ver. 1.03) describes bizhub C352/bizhub C300/ineo+
351/ineo+ 300 Multi Function Peripheral Control Software (MFP Controller:
9J06-0100-GM0-08-000).
Compliance with the ISO15408 Standard
When the Enhanced security mode on this machine is set to [ON], more en-
hanced security functions are available.
The security functions offered by the bizhub C300 machine comply with ISO/
IEC15408 (level: EAL3).
Operating Precautions
The machine gives an alarm message or an alarm sound (peep) when a
wrong operation is performed or a wrong entry is made during operation of
the machine. (No “peep” alarm sound is issued if Key Accept Sound/Key
Refuse Sound in Sound Setting of Accessibility Setting is set to [OFF].) If the
alarm message or alarm sound is given, perform the correct operation or
make the correct entry according to the instructions given by the message
or other means.
The Administrator of the machine should make sure that each individual gen-
eral user exits from the current mode to return to the basic screen whenever
the access to that mode is completed or if the user leaves the machine with
the mode screen left displayed.
The Administrator of the machine should exit from the current mode to return
to the basic screen whenever the access to that mode is completed or if he
or she leaves the machine with the mode screen left displayed.
The PageScope Web Connection functions can be used only if the setting is
made to accept “Cookie.”
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Security 1
C300 1-3
Security Chapter 1
INSTALLATION CHECKLIST
This Installation Checklist contains items that are to be check by the Service
Engineer installing this machine.
The Service Engineer should check the following items, then explain each
checked item to the Administrator of the machine.
To Service Engineer
Make sure that each of these items is properly carried out by checking the
box on the right of each item.
1. Perform the following steps before installing this machine. Completed
Check with the Administrator to determine if the security functions of this ma-
chine should be enhanced. If the functions should be enhanced, check the
following.
If the security functions are not to be enhanced, quit the operation without
checking the following.
I swear that I would never disclose information as it relates to the settings of
this machine to anybody, or perform malicious or intentional act during setup
and service procedures for the machine.
When giving the User’s Guide Security Operations to the Administrator of the
machine, check that the User’s Guide is the security-compatible version and
explain to the Administrator that it is security-compatible.
2. After this machine is installed, refer to the Service Manual and perform the fol-
lowing steps.
Check that the Firmware version (MFP Controller, CheckSum) indicated in the
Service Manual matches the values shown in the Firmware Version screen.
If there is a mismatch in the Firmware version number, explain to the Admin-
istrator of the machine that upgrading of the Firmware is necessary and per-
form upgrading of the Firmware.
Set CE Authentication to [ON] and set the CE Password.
Check that CS Remote Care is set to RAM Clear Set, Management Function
Choice to Unset, HDD to Installed, and Image Controller Setting to
Controller0.
3. After this machine is installed, refer to this User’s Guide and perform the fol-
lowing steps.
Check that the Administrator Password has been set by the Administrator of
the machine.
Check that the HDD Lock Password or Encryption Key, or both, have been set
by the Administrator of the machine.
Check that User Authentication has been set to [ON (MFP)] or [ON (External
Server)] (Active Directory only) by the Administrator of the machine.
Check that the self-signed certificate for SSL communications has been reg-
istered by the Administrator of the machine.
Let the Administrator of the machine set Enhanced Security Mode to [ON].
The languages, in which the contents of the User’s Guide Security Operations
have been evaluated, are Japanese and English.
Explain the way how to get the manual in the language, in which it is evaluat-
ed.
Explain to the administrator that the settings for the security functions for this
machine have been specified.
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1Security
1-4 C300
Security Chapter 1
When the above steps have been properly carried out, the Service Engineer
should make a copy of this page and give the original of this page to the Ad-
ministrator of the machine. The copy should be kept at the corresponding
Service Representative for filing.
Product Name Company Name User Division Name Person in charge
Customer
Service Representative -
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Security 1
C300 1-5
Security Chapter 1
1.2 Security Functions
Setting the Enhanced Security Mode to [ON] will validate the security func-
tion of this machine. For details of the settings of different security functions
to be changed by turning [ON] the Enhanced Security Mode, see “Enhancing
the Security Function” on page 2-8.
Setting the Enhanced Security Mode to [ON] will enhance the authentication
function. Access control is then provided through password authentication
for any access to the Administrator Setting mode, User Authentication mode,
User Box, a User Box data file, and a Secure Print file. Access is thereby
granted only to the authenticated user.
A password that can be set must meet the requirements of the Password
Rules. The machine does not accept setting of an easily decipherable pass-
word. For details of the Password Rules, see “Password Rules” on
page 1-11.
If a wrong password is entered, during password authentication, a predeter-
mined number of times (once to three times) set by the Administrator of the
machine or more, the machine determines that it is unauthorized access
through Prohibit Function When Auth. Error, prohibiting any further entry of
the password. By prohibiting the password entry operation, the machine pre-
vents unauthorized use or removal of data, thereby ensuring secured used
of the machine.
To cancel the password entry operation prohibited condition, the Adminis-
trator must perform the Release Setting. When the Administrator performs
the Release Setting for the operation prohibited condition, a sound operation
control in utmost security is achieved under the control of the Administrator.
Setting the HDD Lock Password provides the following security function.
That is, even if the HDD is illegally replaced with another, the HDD authenti-
cation function prohibits access to the HDD, when the HDD Lock Password
is yet to be set or there is a mismatch in the passwords. In addition, should
the HDD be removed unawares, the HDD Lock Password locks the HDD pro-
tecting data contained in the HDD. Furthermore, by mounting the optional
Security Kit SC-503 and setting the Encryption Key, the data stored in the
HDD is encrypted, thereby protecting the data in the HDD. Note, however,
that the HDD Lock Password and Encryption Key do not prevent the HDD
from being physically removed. Make sure of a good operation control.
When the machine is to be discarded, or use of a leased machine is termi-
nated at the end of the leasing contract, the Overwrite All Data function over-
writes and erases all data stored in all spaces of the HDD. The function also
resets all passwords saved in the NVRAM to factory settings, preventing leak
of data. For details of items to be cleared by Overwrite All Data function, see
“Types of Data Cleared by Overwrite All Data Function” on page 1-12.
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1Security
1-6 C300
Security Chapter 1
1.2.1 Check Count Clear Conditions
The following are the conditions for clearing or resetting the check count of
the number of wrong entries at the time of authentication by the Enhanced
Security mode.
<Administrator Setting Mode>
-Authentication of Administrator Setting mode is successful.
-The machine is restarted.
<User Authentication Mode>
-User Authentication mode is successful.
-Release of Prohibit Functions When Auth. Error is executed.
-The machine is restarted.
<Secure Print>
-Authentication of Secure Print is successful.
-Release of Prohibit Functions When Auth. Error is executed.
-The machine is restarted.
<Box>
-Authentication of User Box is successful.
-Authentication for execution of change of User Box Name and User Box
Password is successful.
-Release of Prohibit Functions When Auth. Error is executed.
-The machine is restarted.
<SNMP Password (auth-Password, priv-Password)>
-Authentication of SNMP is successful.
-Release of Prohibit Functions When Auth. Error is executed.
-The machine is restarted.
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Security 1
C300 1-7
Security Chapter 1
1.3 Data to be Protected
The underlying concept of this machine toward security is “to protect data
that can be disclosed against the intention of users.”
The following types of image files that have been stored in the machine and
made available for use by its users are protected while the machine is being
used.
-Image files stored by Secure Print
-Image files stored in Personal User Box and Public User Box
The following types of data stored in the HDD are protected when use of a
leased machine is terminated at the end of the leasing contract, the machine
is to be discarded, or when the HDD is stolen.
-Image files stored by Secure Print
-Image files stored in Personal User Box and Public User Box
-Image files of a job in the queue
-Image files other than Secure Print file and User Box file
-Data files left in the data space used as image files
-Temporary data files generated during print image file processing
-Destination recipient data (e-mail address, telephone number)
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1Security
1-8 C300
Security Chapter 1
1.4 Precautions for Operation Control
This machine and the data handled by this machine should be used in an of-
fice environment that meets the following conditions.
Roles and Requirements of the Administrator
The Administrator should take full responsibility for controlling the machine,
thereby ensuring that no improper operations are performed.
<To Achieve Effective Security>
-A person who is capable of taking full responsibility for controlling the
machine should be appointed as the Administrator to make sure that no
improper operations are performed.
-When using an SMTP server (mail server) or an DNS server, each server
should be appropriately managed by the Administrator and should be pe-
riodically checked to confirm that settings have not been changed with-
out permission.
Password Usage Requirements
The Administrator must control the Administrator Password, HDD Lock
Password, Encryption Key, auth-Password, and priv-Password appropriate-
ly so that they may not be leaked. These passwords should not be ones that
can be easily guessed. The user, on the other hand, should control the User
Box Password, Secure Print Password, and User Password appropriately so
that they may not be leaked. Again, these passwords should not be ones that
can be easily guessed. For the Public User Box shared among a number of
users, the User Box Password should be appropriately controlled so that it
may not be leaked to anyone who is not the user of the Public User Box.
<To Achieve Effective Security>
-Make absolutely sure that only the Administrator knows the Administrator
Password, HDD Lock Password, Encryption Key, auth-Password, and
priv-Password.
-The Administrator must change the Administrator Password, HDD Lock
Password, Encryption Key, auth-Password, and priv-Password at regular
intervals.
-The Administrator should make sure that any number that can easily be
guessed from birthdays, employee identification numbers, and the like is
not set for the Administrator Password, HDD Lock Password, Encryption
Key, auth-Password, and priv-Password.
-If a User Password or User Box Password has been changed, the Admin-
istrator should have the corresponding user change the password as
soon as possible.
-If the Administrator Password has been changed by the Service Engi-
neer, the Administrator should change the Administrator Password as
soon as possible.
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Security 1
C300 1-9
Security Chapter 1
-The Administrator should have users ensure that the User Authentication,
Secure Print, and User Box are known only by the user concerned.
-The Administrator should make sure that only the users who share a Pub-
lic User Box know the password set for it.
-The Administrator should have users change the passwords set for the
User Authentication and User Box at regular intervals.
-The Administrator should make sure that any user does not set any num-
ber that can easily be guessed from birthdays, employee identification
numbers, and the like for the passwords set for the User Authentication,
Secure Print, and User Box.
Network Connection Requirements for the Machine
Packets being transmitted over the LAN installed in the office, in which the
machine is installed, should be protected from unauthorized manipulation. If
the LAN is to be connected to an outside network, no unauthorized attempt
to establish connection from the external network should be permitted.
<To Achieve Effective Security>
-If the LAN, in which the machine is installed, is connected to an outside
network, install a firewall or similar network device to block any access to
the machine from the outside network and make the necessary settings.
-Configure the LAN installed in the office, in which the machine is installed,
by using a switching hub and other devices to ensure that the packets are
protected from unauthorized manipulation.
-Provide an appropriate network control at all times to make sure that no
other copying machine is connected without prior notice to the office
LAN to which this machine is connected.
User information control server control requirements
The server administrator is required to apply patches and control accounts
for the user information control server connected to the LAN within the office,
in which this machine is installed, to ensure operation control that achieves
appropriate access control.
Security function operation setting operating requirements
The Administrator should make sure of correct operation control so that the
machine is used with the Enhanced Security mode set to [ON].
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1Security
1-10 C300
Security Chapter 1
Operation and control of the machine
The Administrator of the machine should perform the following operation
control.
-The Administrator of the machine should log off from the Administrator
Setting mode whenever the operation in the Administrator Setting mode
is completed. The Administrator of the machine should also make sure
that each individual user logs off from the User Authentication mode after
the operation in the User Authentication mode is completed, including
operation of the Secure Document file, User Box, and User Box file.
-The Administrator of the machine should set the HDD Lock Password ac-
cording to the environment, in which this machine is used. If the machine
is mounted with the optional Security Kit SC-503, the Administrator
should also set either the HDD Lock Password or Encryption Key.
Machine Maintenance Control
The Administrator of the machine should perform the following maintenance
control activities.
-Provide adequate control over the machine to ensure that only the Ser-
vice Engineer is able to perform physical service operations on the ma-
chine.
-Provide adequate control over the machine to ensure that any physical
service operations performed on the machine by the Service Engineer are
overseen by the Administrator of the machine.
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Security 1
C300 1-11
Security Chapter 1
1.5 Miscellaneous
Password Rules
According to certain Password Rules, registration of a password consisting
of a string of a single character or change of a password to one consisting of
a string of a single character is rejected for the User Password, Administrator
Password, User Box Password, Secure Print Password, HDD Lock Pass-
word, and Encryption Key. For the Administrator Password, HDD Lock Pass-
word, and Encryption Key, the same password as that currently set is not
accepted.
Study the following table for more details of the number of digits and char-
acters that can be used for each password.
Precautions for Use of Various Types of Applications
When PageScope Web Connection or an application of various other types
is used, the password control function of the application stores the password
that has been entered in your PC. If you want the password not stored, dis-
able the password control function of the application.
When using the PageScope Web Connection or an application of various
other types, use one that shows “*” or “●” for the password entered.
Types of passwords No. of digits Characters
User Password 8 digits or more • Numeric characters: 0 to 9
• Alpha characters: upper and lower case let-
ters
• Symbols: !, #, $, %, &, ', (, ), *, ,, -, ., /, :, ;, <,
=, >, ?, @, [, \, ], ^, _, `, {, |, }, ~
Selectable from among a total of 92 characters
Administrator Password 8 digits
User Box Password • Numeric characters: 0 to 9
• Alpha characters: upper and lower case let-
ters
• Symbols: !, #, $, %, &, ', (, ), *, ,, -, ., /, :, ;, <,
=, >, ?, @, [, \, ], ^, _, `, {, |, }, ~, SPACE
Selectable from among a total of 93 characters
Secure Print Password
HDD Lock Password 20 digits • Numeric characters: 0 to 9
• Alpha characters: upper and lower case let-
ters
• Symbols: !, #, $, %, &, ', *, +, -, ., /, =, ?, @, ^,
_, `, {, |, }, ~
Selectable from among a total of 83 characters
Encryption Key
auth-Password 8 digits or more • Numeric characters: 0 to 9
• Alpha characters: upper and lower case let-
ters
• Symbols: !, #, $, %, &, ', (, ), *, ,, -, ., /, :, ;, <,
=, >, ?, @, [, \, ], ^, _, `, {, |, }, ~, ", +, SPACE
Selectable from among a total of 95 characters
priv-Password
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1Security
1-12 C300
Security Chapter 1
2
Note
Do not use HDD Backup Utility if this machine is used.
Types of Data Cleared by Overwrite All Data Function
The Overwrite All Data function clears the following types of data.
Types of Data Cleared Description
User registration data Deletes all user-related data that has been registered
Box registration data/file Deletes all User Box-related information and files saved
in User Box
Secure Print Document ID/Password/
file
Deletes all Secure Document-related information and
files saved
Image files • Image files saved other than Secure Print files and
User Box files
• Image files of jobs in job queue state
Destination recipient data files Deletes all destination recipient data including e-mail
addresses and telephone numbers
HDD Lock Password Clears the currently set password
Encryption Key Clears the currently set Encryption Key
Administrator Password Clears the currently set password, resetting it to the
factory setting
SNMP Password Clears the currently set password, resetting it to the
factory setting (MAC address)
Network Setting Clears the currently set network settings (DNS Server
setting, IP Address setting, SMTP Server setting, Net-
Ware Setting, NetBIOS setting and AppleTalk Printer
Name setting), resetting it to the factory setting
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2
Administrator Operations Chapter 2
Administrator Operations
c300_security_E.book 1 ページ ２００７年４月１１日 水曜日 午前１０時４２分