Konica Minolta bizhub 4000P User manual

User's Guide
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User's Guide
2012. 10
A63N-9560-00A

User's Guide
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Contents
1—Safety information.................................................................................................................................. 10
2—Learning about the printer ..................................................................................................................... 14
Finding information about the printer...................................................................................................... 14
Selecting a location for the printer .......................................................................................................... 15
3—Additional printer setup.......................................................................................................................... 17
Installing internal options ........................................................................................................................ 17
Available internal options ................................................................................................................... 17
Accessing the controller board ........................................................................................................... 17
Installing an optional card................................................................................................................... 18
Installing a memory card .................................................................................................................... 20
Installing hardware options..................................................................................................................... 22
Installing optional trays....................................................................................................................... 22
Setting up the printer software................................................................................................................ 24
Installing the printer driver .................................................................................................................. 24
Networking.............................................................................................................................................. 24
Preparing to set up the printer on an Ethernet network ..................................................................... 25
Installing the printer on an Ethernet network...................................................................................... 25
Preparing to set up the printer on a wireless network ........................................................................ 27
Connecting the printer to a wireless network using the Wi-Fi Protected Setup ................................. 28
Connecting the printer to a wireless network using the Embedded Web Server............................... 29
Verifying printer setup ........................................................................................................................ 29
4—Using bizhub 4000P/4700P................................................................................................................... 30
Learning about the printer....................................................................................................................... 30
Printer configurations ......................................................................................................................... 30
Using the printer control panel ........................................................................................................... 31
Understanding the colors of the indicator and Sleep button lights..................................................... 33
Attaching cables ................................................................................................................................. 33
Accessing the controller board........................................................................................................... 34

User's Guide
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Loading paper and specialty media........................................................................................................ 36
Setting the paper size and type.......................................................................................................... 36
Configuring Universal paper settings ................................................................................................. 36
Using the standard bin and paper stop .............................................................................................. 36
bizhub 4000P Loading trays............................................................................................................... 37
bizhub 4700P Loading trays............................................................................................................... 41
Loading the multipurpose feeder........................................................................................................ 46
Linking and unlinking trays ................................................................................................................. 49
Printing.................................................................................................................................................... 51
Printing a document............................................................................................................................ 51
Printing from a flash drive (For bizhub 4700P only)........................................................................... 52
Printing confidential and other held jobs ............................................................................................ 54
Printing information pages.................................................................................................................. 56
Canceling a print job........................................................................................................................... 57
Managing the printer............................................................................................................................... 58
Finding advanced networking and administrator information............................................................. 58
Checking the virtual display................................................................................................................ 58
Configuring supply notifications from the Embedded Web Server..................................................... 58
Modifying confidential print settings ................................................................................................... 59
Copying printer settings to other printers ........................................................................................... 60
Creating a printer control panel PIN................................................................................................... 60
Printing a menu settings page............................................................................................................ 61
Printing a network setup page............................................................................................................ 61
Checking the status of parts and supplies ......................................................................................... 61
Saving energy..................................................................................................................................... 62
Restoring factory default settings....................................................................................................... 66
Securing the printer ............................................................................................................................ 67
5—Paper and specialty media guide .......................................................................................................... 69
Using specialty media............................................................................................................................. 69
Tips on using card stock..................................................................................................................... 69

User's Guide
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Tips on using envelopes..................................................................................................................... 69
Tips on using labels............................................................................................................................ 70
Tips on using letterhead ..................................................................................................................... 70
Tips on using transparencies ............................................................................................................. 71
Paper guidelines ..................................................................................................................................... 71
Paper characteristics.......................................................................................................................... 71
Unacceptable paper ........................................................................................................................... 72
Selecting paper................................................................................................................................... 73
Selecting preprinted forms and letterhead ......................................................................................... 73
Storing paper ...................................................................................................................................... 74
Supported paper sizes, types, and weights............................................................................................ 74
Supported paper sizes ....................................................................................................................... 74
Supported paper types and weights................................................................................................... 76
6—Understanding the printer menus.......................................................................................................... 78
Menus list................................................................................................................................................ 78
Paper menu ............................................................................................................................................ 79
Default Source menu.......................................................................................................................... 79
Paper Size/Type menu....................................................................................................................... 80
Configure MP menu............................................................................................................................ 83
Substitute Size menu ......................................................................................................................... 83
Paper Texture menu........................................................................................................................... 84
Paper Weight menu............................................................................................................................ 86
Paper Loading menu .......................................................................................................................... 88
Custom Types menu .......................................................................................................................... 89
Universal Setup menu ........................................................................................................................ 90
Reports menu ......................................................................................................................................... 91
Reports menu ..................................................................................................................................... 91
Network/Ports menu ............................................................................................................................... 92
Active NIC menu................................................................................................................................. 92
Standard Network menus................................................................................................................... 92

User's Guide
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Reports menu ..................................................................................................................................... 93
Network Card menu............................................................................................................................ 94
TCP/IP menu ...................................................................................................................................... 94
IPv6 menu .......................................................................................................................................... 96
Wireless menu.................................................................................................................................... 97
AppleTalk menu.................................................................................................................................. 98
Standard USB menu........................................................................................................................... 99
SMTP Setup menu ........................................................................................................................... 100
Security menu....................................................................................................................................... 102
Confidential Print menu .................................................................................................................... 102
Security Audit Log menu .................................................................................................................. 103
Set Date and Time menu ................................................................................................................. 104
Settings menu....................................................................................................................................... 105
General Settings............................................................................................................................... 105
Flash Drive (For bizhub 4700P only)................................................................................................ 111
Print Settings .................................................................................................................................... 113
7—Saving the environment....................................................................................................................... 126
Saving paper and toner ........................................................................................................................ 126
Using recycled paper........................................................................................................................ 126
Conserving supplies ......................................................................................................................... 126
8—Maintaining the printer......................................................................................................................... 127
Cleaning the printer .............................................................................................................................. 127
Cleaning the printer .......................................................................................................................... 127
Ordering parts and supplies.................................................................................................................. 127
Using genuine KONICA MINOLTA parts and supplies .................................................................... 127
Ordering toner cartridges ................................................................................................................. 127
Ordering an imaging unit .................................................................................................................. 129
Estimated number of remaining pages................................................................................................. 129
Storing supplies .................................................................................................................................... 129
Replacing supplies................................................................................................................................ 130

User's Guide
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Replacing the toner cartridge ........................................................................................................... 130
Replacing the imaging unit ............................................................................................................... 131
Moving the printer .................................................................................................................................134
Before moving the printer ................................................................................................................. 134
Moving the printer to another location.............................................................................................. 134
Shipping the printer .......................................................................................................................... 135
9—Clearing jams....................................................................................................................................... 136
Avoiding jams........................................................................................................................................ 136
Understanding jam messages and locations........................................................................................ 138
[x]-page jam, open front door. [20y.xx] ................................................................................................. 139
[x]-page jam, open rear door. [20y.xx].................................................................................................. 142
[x]-page jam, clear standard bin. [20y.xx]............................................................................................. 143
[x]-page jam, remove tray 1 to clear duplex. [23y.xx]........................................................................... 144
[x]-page jam, open tray [x]. [24y.xx]...................................................................................................... 145
[x]-page jam, clear manual feeder. [25y.xx].......................................................................................... 146
10—Troubleshooting.................................................................................................................................148
Understanding the printer messages.................................................................................................... 148
Cartridge, imaging unit mismatch [41.xy] ......................................................................................... 148
Cartridge low [88.xy]......................................................................................................................... 148
Cartridge nearly low [88.xy].............................................................................................................. 148
Cartridge very low, [x] estimated pages remain [88.xy] ................................................................... 148
Change [paper source] to [custom type name] load [orientation] .................................................... 148
Change [paper source] to [custom string] load [paper orientation] .................................................. 149
Change [paper source] to [paper size] load [orientation] ................................................................. 149
Change [paper source] to [paper type] [paper size] load [orientation] ............................................. 149
Close front door................................................................................................................................ 149
Complex page, some data may not have printed [39]...................................................................... 149
Configuration change, some held jobs were not restored [57]......................................................... 150
Defective flash detected [51] ............................................................................................................ 150
Error reading USB drive. Remove USB. .......................................................................................... 150

User's Guide
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Error reading USB hub. Remove hub............................................................................................... 150
Imaging unit low [84.xy].................................................................................................................... 150
Imaging unit nearly low [84.xy] ......................................................................................................... 150
Imaging unit very low, [x] estimated pages remain [84.xy]............................................................... 150
Incorrect paper size, open [paper source] [34]................................................................................. 151
Insert Tray [x].................................................................................................................................... 151
Insufficient memory to support Resource Save feature [35] ............................................................ 151
Insufficient memory to collate job [37].............................................................................................. 151
Insufficient memory for Flash Memory Defragment operation [37].................................................. 151
Insufficient memory, some Held Jobs were deleted [37].................................................................. 152
Insufficient memory, some held jobs will not be restored [37] ......................................................... 152
Load [paper source] with [custom string] [paper orientation] ........................................................... 152
Load [paper source] with [custom type name] [paper orientation] ................................................... 152
Load [paper source] with [paper size] [paper orientation] ................................................................ 153
Load [paper source] with [paper type] [paper size] [paper orientation] ............................................ 153
Load manual feeder with [custom type name] [paper orientation] ................................................... 153
Load manual feeder with [custom string] [paper orientation] ........................................................... 153
Load manual feeder with [paper size] [paper orientation] ................................................................ 154
Load manual feeder with [paper type] [paper size] [paper orientation]............................................ 154
Maintenance kit low [80.xy] .............................................................................................................. 154
Maintenance kit nearly low [80.xy] ................................................................................................... 154
Maintenance kit very low, [x] estimated pages remain [80.xy]......................................................... 154
Memory full [38] ................................................................................................................................ 155
Network [x] software error [54] ......................................................................................................... 155
Non-Printer Manufacturer [supply type], see User’s Guide [33.xy] .................................................. 155
Not enough free space in flash memory for resources [52] ............................................................. 156
Printer had to restart. Last job may be incomplete........................................................................... 156
Reinstall missing or unresponsive cartridge [31.xy] ......................................................................... 156
Reinstall missing or unresponsive imaging unit [31.xy].................................................................... 156
Remove paper from standard output bin.......................................................................................... 156

User's Guide
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Replace cartridge, 0 estimated pages remain [88.xy] ...................................................................... 157
Replace cartridge, printer region mismatch [42.xy].......................................................................... 157
Replace imaging unit, 0 estimated pages remain [84.xy]................................................................. 157
Replace maintenance kit, 0 estimated pages remain [80.xy]........................................................... 157
Replace unsupported cartridge [32.xy]............................................................................................. 157
Replace unsupported imaging unit [32.xy] ....................................................................................... 158
Serial option [x] error [54] ................................................................................................................. 158
SMTP server not set up. Contact system administrator................................................................... 158
Standard network software error [54]............................................................................................... 158
Standard USB port disabled [56]...................................................................................................... 158
Too many flash options installed [58]............................................................................................... 159
Too many trays attached [58]........................................................................................................... 159
Unformatted flash detected [53] ....................................................................................................... 159
Unsupported option in slot [x] [55].................................................................................................... 159
Weblink server not set up. Contact system administrator................................................................ 159
Solving printer problems ....................................................................................................................... 160
Basic printer problems...................................................................................................................... 160
Option problems ............................................................................................................................... 163
Paper feed problems ........................................................................................................................ 166
Solving print problems .......................................................................................................................... 168
Printing problems.............................................................................................................................. 168
Print quality problems....................................................................................................................... 178
Embedded Web Server does not open ................................................................................................ 203
Contacting technical support ................................................................................................................ 205
11—Notices............................................................................................................................................... 206
Copyright notice.................................................................................................................................... 206
Edition notice ........................................................................................................................................ 206
Trademarks........................................................................................................................................... 206
Software License Agreement................................................................................................................ 208
Noise emission levels ........................................................................................................................... 209

User's Guide
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For EU member states only .................................................................................................................. 210
Product disposal ................................................................................................................................... 210
ENERGY STAR .................................................................................................................................... 210
What is an ENERGY STAR product?............................................................................................... 210
Temperature information ...................................................................................................................... 211
Power consumption .............................................................................................................................. 211
Product power consumption............................................................................................................. 211
Sleep Mode ...................................................................................................................................... 212
Hibernate Mode ................................................................................................................................ 212
Off mode........................................................................................................................................... 212
Total energy usage........................................................................................................................... 212

User's Guide
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1—Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily
accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to
release emissions. You must understand the section in your operating instructions that discusses the
guidelines for selecting print media to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be
replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge,
disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the
manufacturer's instructions and local regulations.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid
personal injury or printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer before moving it.
•If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the
latch on the right side of the tray toward the front of the tray until it clicks into place.
•Use the handholds located on both sides of the printer to lift it.
•Make sure your fingers are not under the printer when you set it down.
•Before setting up the printer, make sure there is adequate clearance around it.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from
a hot component, allow the surface to cool before touching.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional
hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug
the power cord from the electrical outlet before continuing. If you have any other devices attached to the
printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and
telephone system connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of
specific manufacturer's components. The safety features of some parts may not always be obvious. The
manufacturer is not responsible for the use of other replacement parts.