Konica Minolta bizhub PRO 1200 Series Manual

Version 1.5
Created: 10/15/09
bizhub PRO 1200 / 1200P
1051 Main Body NIC
bizhub vCare/CS Remote Care
HTTP (One-Way) Setup Instructions

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Purpose: This documentation is for setting up bizhub PRO 1200/1200P and 1051
vCare/CSRC One–way (Simplex) HTTP communication..
Convention: bizhub vCare is the US brand used by KMBS for Konica Minolta’s
worldwide CS Remote Care System (CSRC).
Overview: The settings entered into the CS Remote Care section of the bizhub are
intended to do the following:
Set the MFP with the current date, time and time zone according to Military Time.
When the MFP communicates with the vCare/CSRC host, the MFP will report the
date and time for its specific location.
Set a unique identification code for communicating to a specific vCare/CSRC host
system.
Set a unique HTTP connection for the MFP, as well as the IP addresses/ Link
information of the WEB/DAV server. All passwords, user names and port settings for
HTTP will be set to allow the MFP to communicate with the WEB/DAV server(s)
supporting vCare/CSRC
CONTENTS
Topic Page
A. Administrative Requirements Prior to MFP HTTP Setup 2
B. MFP Specific Requirements 2
C. Setting MFP Date/Time Settings 2
D. Enabling vCare Settings in Service Mode 5
E. Configuring the Main Body NIC Controller 9
F. Setting vCare Settings in Service Mode 12
G. First Call to the System 19
H. Printing a vCare Communication Log 20
I. Troubleshooting 21

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A. Administrative Requirements Prior to MFP HTTP Setup
The MFP’s HTTP settings and Server addresses MUST be obtained prior to setting up the MFP for
HTTP Communication.
B. MFP Specific Requirements
The technician performing the HTTP setup must have the following information from the vCare
administrator before visiting the customer:
1. Device ID: The Device ID for MFP must match the 13 digit ID configured on CSRC Server. The
Device ID is the serial number for the MFP. This setting is hard-coded in the bizhub PRO 1200/1200P
and 1051 vCare/CSRC settings.
2. Center ID: This ID is used by the vCare/CSRC Communication Server.
3. WEB/DAV Server IP Address: The IP address for the WEB/DAV Server.
4. HTTP Port: Typically 80, unless otherwise indicated.
5. Service Engineer’s ID number: The SE ID is a seven-digit number. It should be unique to the
technician servicing the machine. Enter leading zeros if required; e.g. 0123456. If no numeric ID
assigned, simply use: 1234567.
C. Setting MFP Date/Time Settings
1. Press the Utility / Counter button on the MFP
2. Select [Administrator Setting].
Enter Administrator password, as required. (Default = 12345678)

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3. Press [System Setting].
4. Then select [Time and Date Setting].

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5. Within the [Time and Date] Setting, enter the following information:
a. In [Setting Time], enter the current Month, Day and Year.
b. Then enter the Hour and Minutes in Military Time.
If it is currently Daylight Savings Time, select the [Daylight Saving Time] button.
Note: Be sure to de-select this button when Daylight Savings Time ends.
6. Select the [Diff. Time Setting] button and enter the correct Time Zone and then press the [+ /- ] button.
a. Eastern Time Zone: -0500
b. Central Time Zone: -0600
c. Mountain Time Zone: -0700
d. Pacific Time Zone: -0800
Note: Make sure to press “Set” button after each selection.
Note: The message “Changing is completed Main power Off/On to be effective will display”.
It is not necessary to cycle power at this time, as power will be cycled in Step 16 of Section D.
7. Press “Close”, Return”, then “Exit.”

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D. Enabling vCare Settings in Service Mode
1. Press Utility / Counter > Stop >00 >Stop >01 to enter Service (Tech Rep) Mode.
2. Press [System Setting], then select [Setting Date Input].
3. In the [New Date] section, enter the current date, then press “Set.”
4. Press OK.

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5. Select [System settings], then [Software DIPSW Setting].
6. Set [03-6] to On(1).
7. Press Return > then select the [Service] button at the upper left.

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8. Within [Service] > Select [Machine Condition] > [I/O Check Mode].
9. Key in 15 > press the [Access] button> then key in 98 and press the MFP’s [Start] button.
10. The display should then read > FIN
11. Press Return > then select the [Service] button at the upper left.
12. Within [Service] > select [System Setting] > [Software DIPSW Setting].

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13. Set [15-5] to On(1).
14. Set [16-7] to On(1)
Note: This setting sets the Machine NIC to be used for vCare communication.
15. Press Return > Exit 2X.
16. Cycle power by turning off SW2 and SW1.
Note: Wait 15 seconds before powering on the MFP. Then wait until the MFP comes to a full ready.

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E. Configuring the Main Body NIC Controller
1. Press the Utility / Counter button.
2. Press [Administrator Setting].
3. Select [Network Setting].

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4. Select [Machine NIC Setting],
5. Select [http communication setting]

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6. The [http communication setting] screen will then display.
7. Select [Enable Authentication] and set to On as required
8. Enter the [Authentication User Name] and [Authentication Password].
(Provided by your vCare Administrator)
9. Only if required, enter proxy and SSL settings
10. Press OK.

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F. Setting vCare Settings in Service Mode
1. Enter Service (Tech Rep) Mode > Select [CS Remote Care].
Note: If the dipswitches had not been set correctly, the [CS Remote Care] section would be grayed
out. If this is the case, it is be necessary to restart at Section D. Step 5.
2. After selecting the [CS Remote Care] button, press the second [CS Remote Care] selection.

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3. Select http > then select [Simplex].
4. Press [ID Code]
5. Enter a seven digit Tech ID Number in the [ID Code] field.
6. Press [ID Code] a second time and then select the now available [Detail Setting] button.
7. The http (Simplex) Setting menu will display
8. Select “RAM Clear” if required as part of initial setup or if vCare settings need to be cleared.
Otherwise proceed to step 10.

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9. Press the “Execute” button, perform the “Ram Clear”. Press “Return” and exit Service Mode.
After performing the Ram Clear, cycle power. Once the machine is at a full ready re-enter Service
(Tech Rep) Mode. Select [CS Remote Care] 2X. Then Select HTTP > Simplex >and press ID Code.
Enter a seven digit number in the ID code field > Press ID code a second time
10. From the “http (Simplex) Setting Menu” select the [Date/Time] setting.
11. In [Setting Time] enter the current date and time (in Military Time) and then press “Set.”

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12. In the [Time Zone] field, enter the correct Time Zone and then the [+ /- ] button.
a. Eastern Time Zone: -0500
b. Central Time Zone: -0600
c. Mountain Time Zone: -0700
d. Pacific Time Zone: -0800
Make sure to press the “Set” button after entering
“Date/Time” and “Time Zone” settings.
13. Press [OK].
14. From the http (Simplex) Setting menu, select Basic Setting
15. In the [Center ID] field, enter the “Center ID”.
Note: The [Center ID] will be provided by your vCare Administrator

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16. Press Cryptogram and set it to Not Use Encryption
Note: The exception would be if you had been otherwise instructed by your vCare Administrator.
17. Select Web Server and enter the Web Server’s IP Address/WebDAV
Example: 10.15.1.237/WebDAV (will be provided by your vCare Administrator)
Do Not press the First Call button at this time.
18. Press OK

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Heartbeat Setting
1. Press [Heart Beat Setting] on the [HTTP (Simplex) Setting Menu]
The Default [Heart Beat Setting] is Enable
2. Press [Heart Beat Setting] to configure the Heart Beat function.
Note: The Heartbeat function provides a status update
of the MFPs condition. This setting is not necessary to be
configured, if MFPs are configured to report on a Daily basis.

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Periodical Transmission Setting
1. Press [Periodical Transmission setting on the [HTTP (Simplex) Setting Menu]
2. the [Periodical Transmission setting], select “Every day.”
Set the time to report every day in Military Time.
Make sure to press the “Set” button after configuring this setting.
Note: Contact your vCare Administrator for recommended Daily reporting setting.
Press the “OK” button.
Data Collection Setting
1. From the “http (Simplex) Setting Menu”, select [Data Collection Setting]
2. Select “Basic Data”, “Machine Adjustment Data” and “Coverage Data”
Note: The other selection is not used at this time.

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G. First Call to the System
1. From the “http(Simplex) Setting Menu,” select [Basic Setting]
2. Press the “First Call” button.
It is important to wait 5 minutes on this screen after pressing the “First Call” button.
3. Press “OK”.
4. Press “Return,” then exit Service Mode.
5. Wait 5 minutes, then re-enter the [CS Remote Care] setting in Service Mode
6. Press [ID Code] and enter a 7 digit Tech ID, then Press [ID Code] again
7. The “Maintenance comp” button should now be present
8. Press the “Maintenance comp” button
9. Press “Return”, then “Exit” 2x to exit Service Mode.