Konica Minolta magicolor 8650 User manual

SERVICE MANUAL
2007.112007.11
Ver. 2.0Ver. 2.0
FIELD SERVICE

i
CONTENTS
SAFETY AND IMPORTANT WARNING ITEMS ..............................................................S-1
IMPORTANT NOTICE ................................................................................................S-1
DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION .........................S-1
SAFETY WARNINGS .................................................................................................S-2
WARNING INDICATIONS ON THE MACHINE ........................................................S-18
MEASURES TO TAKE IN CASE OF AN ACCIDENT ....................................................S-20
Composition of the service manual ................................................................................. C-1
Notation of the service manual ....................................................................................... C-2
magicolor 8650 Main body
General...........................................................................................................................1
Maintenance ..................................................................................................................9
Adjustment/Setting......................................................................................................131
Troubleshooting...........................................................................................................273
Appendix.....................................................................................................................375
Standard controller
General...........................................................................................................................1
Maintenances..................................................................................................................3
Troubleshooting.............................................................................................................19
PC-106/205
General...........................................................................................................................1
Maintenance ...................................................................................................................3
Adjustment/Setting........................................................................................................17
Troubleshooting.............................................................................................................21
PC-406
General...........................................................................................................................1
Maintenance ...................................................................................................................3
Adjustment/Setting........................................................................................................21
Troubleshooting.............................................................................................................27
FS-519/PK-515/OT-602
General...........................................................................................................................1
Maintenance ...................................................................................................................7
Adjustment/Setting........................................................................................................59
Troubleshooting.............................................................................................................67

ii
MT-502
General........................................................................................................................... 1
Maintenance................................................................................................................... 3
Troubleshooting .............................................................................................................. 7
SD-505
General........................................................................................................................... 1
Maintenance................................................................................................................... 3
Adjustment/Setting ....................................................................................................... 25
Troubleshooting ............................................................................................................ 33
FS-609/PK-501
General........................................................................................................................... 1
Maintenance................................................................................................................... 5
Adjustment/Setting ....................................................................................................... 33
Troubleshooting ............................................................................................................ 59

SERVICE MANUAL
2007.11
Ver. 2.0
FIELD SERVICE

MaintenanceAdjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 2.0 Nov. 2007
i
CONTENTS
magicolor 8650 Main body
General
1. System configuration...............................................................................................1
2. Product specifications .............................................................................................3
Maintenance
3. Periodical check ......................................................................................................9
3.1 Maintenance items................................................................................................9
3.1.1 Main body .....................................................................................................9
3.1.2 PC-106/205/406..........................................................................................11
3.1.3 FS-519 ........................................................................................................11
3.1.4 FS-609 ........................................................................................................11
3.2 Maintenance parts..............................................................................................12
3.2.1 Replacement parts......................................................................................12
3.2.2 Cleaning parts.............................................................................................13
3.3 Concept of parts life............................................................................................14
3.3.1 Life value of consumables and parts...........................................................14
3.3.2 Conditions for life specifications values.......................................................15
3.3.3 Control causing inhibited printing for one part when an inhibited-printing
event occurs in another part........................................................................15
3.4 Maintenance procedure (periodical check parts)................................................16
3.4.1 Cleaning of the electrostatic charger wire...................................................16
3.4.2 Cleaning of the timing roller........................................................................16
3.4.3 Cleaning of the area around the waste toner collecting port.......................17
3.4.4 Cleaning of the duplex transport rollers ......................................................17
3.4.5 Replacing the paper feed tray 2 feed roller/paper feed tray 2 pick-up roller 18
3.4.6 Replacing the paper feed tray 2 separation roller assy...............................21
3.4.7 Replacing the paper feed tray 3 feed roller/paper feed tray 3 pick-up roller 22
3.4.8 Replacing the paper feed tray 3 separation roller assy...............................25
3.4.9 Replacing the paper feed tray 1 feed roller.................................................26
3.4.10 Replacing the paper feed tray 1 separation roller assy...............................28
3.4.11 Replacing the waste toner box....................................................................29
3.4.12 Replacing the transfer roller unit.................................................................30
3.4.13 Replacing the imaging unit..........................................................................31
3.4.14 Replacing the ozone filter............................................................................35

magicolor 8650
GeneralMaintenanceAdjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 2.0 Nov. 2007
3.4.15 Replacing the toner cartridge ..................................................................... 35
3.4.16 Replacing the transfer belt unit................................................................... 37
3.4.17 Cleaning of the image transfer entrance guide........................................... 39
3.4.18 Cleaning of the IDC/registration sensor/MK,YC ......................................... 39
3.4.19 Replacing the fusing unit ............................................................................ 40
4. Service tool........................................................................................................... 42
4.1 Service material list............................................................................................ 42
4.2 CE tool list.......................................................................................................... 43
4.3 Print materials .................................................................................................... 44
4.3.1 Imaging unit single parts (IU)...................................................................... 44
4.3.2 Toner cartridge single parts (T/C)............................................................... 44
4.3.3 Waste toner box.......................................................................................... 44
4.3.4 Maintenance kit........................................................................................... 44
5. Firmware upgrade................................................................................................. 45
5.1 Outline................................................................................................................ 45
5.2 Preparations for firmware rewriting by Windows Command Prompt.................. 45
5.2.1 Service environment................................................................................... 45
5.2.2 Writing into the compact flash..................................................................... 45
5.3 Firmware rewriting by compact flash.................................................................. 48
5.3.1 Updating method ........................................................................................ 48
5.3.2 Action when data transfer fails.................................................................... 50
5.4 Updating the firmware with the Internet ISW...................................................... 51
5.4.1 Outline ........................................................................................................ 51
5.4.2 Service environment................................................................................... 51
5.4.3 Preparations for firmware rewriting............................................................. 51
5.4.4 Firmware update procedure........................................................................ 54
5.4.5 Error code list for the Internet ISW ............................................................. 56
5.5 Firmware update by customer............................................................................ 59
5.5.1 Outline ........................................................................................................ 59
6. Other..................................................................................................................... 61
6.1 Disassembly/adjustment prohibited items.......................................................... 61
6.2 Disassembly/assembly/cleaning list (other parts) .............................................. 62
6.2.1 Disassembly/assembly parts list................................................................. 62
6.2.2 Cleaning parts list....................................................................................... 64
6.3 Disassembly/assembly procedure...................................................................... 65
6.3.1 Front door ................................................................................................... 65
6.3.2 Upper front cover........................................................................................ 66
6.3.3 Right front cover/1....................................................................................... 67

magicolor 8650GeneralMaintenanceAdjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 2.0 Nov. 2007
6.3.4 Right front cover/2.......................................................................................67
6.3.5 Left cover ....................................................................................................69
6.3.6 Rear left cover.............................................................................................70
6.3.7 Exit cover ....................................................................................................70
6.3.8 Rear right cover/1........................................................................................71
6.3.9 Rear right cover/2........................................................................................71
6.3.10 Paper feed tray 1 front cover, Paper feed tray 1 rear cover.........................72
6.3.11 Upper rear cover.........................................................................................72
6.3.12 Rear cover/1, Rear cover/2.........................................................................73
6.3.13 Lower rear cover/1, lower rear cover/2........................................................73
6.3.14 Vertical transport door.................................................................................73
6.3.15 Control panel assy ......................................................................................74
6.3.16 Output tray ..................................................................................................74
6.3.17 Paper feed tray 2.........................................................................................75
6.3.18 Paper feed tray 3.........................................................................................75
6.3.19 Front cover..................................................................................................76
6.3.20 PH unit........................................................................................................78
6.3.21 Paper feed tray 1 unit..................................................................................83
6.3.22 Main drive unit.............................................................................................84
6.3.23 Transport drive unit .....................................................................................86
6.3.24 Fusing drive unit..........................................................................................89
6.3.25 Hopper drive unit (C/K, Y/M).......................................................................91
6.3.26 Right door assy...........................................................................................92
6.3.27 PH relay board (PHREYB)..........................................................................95
6.3.28 DC power supply (DCPU)...........................................................................97
6.3.29 Printer control board (PRCB)......................................................................99
6.3.30 MFP board (MFPB)...................................................................................101
6.3.31 PWB box...................................................................................................103
6.3.32 High voltage unit (HV)...............................................................................105
6.3.33 Service EEPROM board (SVERB)...........................................................106
6.3.34 SODIMM/1, SODIMM/2 ............................................................................108
6.3.35 JMP board (JMPB)....................................................................................108
6.3.36 NVRAM board (NRB)................................................................................109
6.3.37 Paper feed tray 2 paper FD size detect board (PSDTB/1)........................109
6.3.38 Paper feed tray 3 paper FD size detect board (PSDTB/2)........................110
6.3.39 Transport motor (M1) ................................................................................111
6.3.40 Color PC motor (M2).................................................................................111

magicolor 8650
eneral
Troublesho
Appendix
Field Service Ver. 2.0 Nov. 2007
iv
6.3.41 Fusing motor (M5) .................................................................................... 112
6.3.42 Switchback motor (M6)............................................................................. 113
6.3.43 Duplex transport motor (M7)..................................................................... 114
6.3.44 Fusing retraction motor (M12) .................................................................. 115
6.3.45 Paper feed tray 2 lift-up motor (M8) .......................................................... 116
6.3.46 Paper feed tray 3 lift-up motor (M9) .......................................................... 117
6.3.47 Toner supply motor/CK (M3)..................................................................... 119
6.3.48 Toner supply motor/YM (M4) .................................................................... 119
6.3.49 Paper feed tray 1 paper feed clutch (CL1)................................................ 120
6.3.50 Paper feed tray 3 vertical transport clutch (CL3) ...................................... 121
6.3.51 Paper feed tray 3 paper feed clutch (CL2)................................................ 122
6.3.52 Paper feed tray 1 feed clutch (CL4) .......................................................... 122
6.3.53 Transfer belt retraction clutch (CL7).......................................................... 123
6.3.54 Developing clutch/K (CL5)........................................................................ 123
6.3.55 Tim. roller clutch (CL6) ............................................................................. 124
6.3.56 IDC registration sensor/MK (IDCS/MK),
IDC registration sensor/YC (IDCS/YC)..................................................... 125
6.4 Cleaning procedure.......................................................................................... 127
6.4.1 Transfer belt unit ....................................................................................... 127
6.4.2 PH window Y,M,C,K.................................................................................. 127
6.4.3 Paper feed tray 2 feed roller, paper feed tray 2 pick-up roller, paper feed tray
1 separation roller..................................................................................... 128
6.4.4 Paper feed tray 3 feed roller, paper feed tray 3 pick-up roller, paper feed tray
3 separation roller..................................................................................... 129
6.4.5 Paper feed tray 3 transport roller .............................................................. 130
6.4.6 Paper feed tray 1 feed roller...................................................................... 130
6.4.7 Paper feed tray 1 separation roller............................................................ 130
Adjustment/Setting
7. How to use the adjustment section..................................................................... 131
8. Utility Mode......................................................................................................... 132
8.1 Control Panel.................................................................................................... 132
8.2 Utility Mode function tree.................................................................................. 133
8.3 Utility Mode function setting procedure ............................................................ 140
8.3.1 Procedure................................................................................................. 140
8.3.2 Cancelling the settings.............................................................................. 140
8.3.3 Changing the settings on the setting menu .............................................. 140
8.4 Meter Count...................................................................................................... 141
8.5 Settings in job operation................................................................................... 141

magicolor 8650
Troubleshooting
Appendix
Field Service Ver. 2.0 Nov. 2007
v
8.6 Settings in Paper Tray.......................................................................................143
8.7 User setting function setting procedure............................................................145
8.7.1 Print Reports.............................................................................................145
8.7.2 Consumables............................................................................................148
8.7.3 System Settings........................................................................................148
8.7.4 Printer Settings .........................................................................................151
8.8 System settings function setting procedure......................................................157
8.8.1 System Settings........................................................................................157
8.8.2 Network Settings.......................................................................................158
8.8.3 Printer Settings .........................................................................................177
8.8.4 System Connection...................................................................................177
8.9 Admin. Settings.................................................................................................179
8.9.1 Security Settings.......................................................................................179
8.9.2 User Box Settings .....................................................................................187
8.9.3 Auth Device Setting...................................................................................188
8.9.4 Expert Adjustment.....................................................................................189
8.9.5 Option Settings .........................................................................................197
8.9.6 Firmware Update ......................................................................................198
8.10 Banner Printing.................................................................................................198
9. Adjustment item list.............................................................................................200
10. Service Mode......................................................................................................202
10.1 Service Mode function setting procedure.........................................................202
10.1.1 Procedure .................................................................................................202
10.1.2 Exiting .......................................................................................................203
10.1.3 Changing the setting value in Service Mode functions .............................203
10.2 Service Mode function tree...............................................................................204
10.3 System Settings................................................................................................209
10.3.1 Destination................................................................................................209
10.3.2 Enter Serial No..........................................................................................209
10.3.3 Initialize.....................................................................................................210
10.3.4 Foolscap Size............................................................................................210
10.3.5 Don’t go to Sleep ......................................................................................210
10.3.6 Image Controller .......................................................................................211
10.3.7 Unit Replacement .....................................................................................211
10.3.8 LCT Size Setting.......................................................................................212
10.3.9 Data Capture.............................................................................................212
10.3.10 Software SW Setting.................................................................................214
10.3.11 Enter Setup Date ......................................................................................215

magicolor 8650
GeneralntenanceAppend
Field Service Ver. 2.0 Nov. 2007
vi
10.3.12 Comm. System......................................................................................... 215
10.3.13 Option Setting........................................................................................... 215
10.3.14 Maintenance Ctr ....................................................................................... 216
10.3.15 IU Yield Setting......................................................................................... 216
10.3.16 Change Warmup Time.............................................................................. 217
10.3.17 Status LED Setting ................................................................................... 217
10.3.18 Toner Near Empty..................................................................................... 218
10.3.19 Auth. Device Setting ................................................................................. 218
10.3.20 Inferior Cut................................................................................................ 218
10.4 Clear Counter................................................................................................... 219
10.4.1 Yield Counter............................................................................................ 219
10.4.2 JAM........................................................................................................... 219
10.4.3 Counter Service Called............................................................................. 219
10.4.4 Warning .................................................................................................... 219
10.4.5 Counter for Mode...................................................................................... 219
10.4.6 Time Series Ser Call................................................................................. 220
10.4.7 Time series JAM....................................................................................... 220
10.5 List Output........................................................................................................ 221
10.5.1 Management List...................................................................................... 221
10.5.2 Adjustment List......................................................................................... 221
10.6 Machine Status................................................................................................. 222
10.7 Test Mode......................................................................................................... 223
10.7.1 Procedure for test pattern output.............................................................. 223
10.7.2 Running Mode .......................................................................................... 223
10.7.3 Gradation Pattern ..................................................................................... 223
10.7.4 Halftone Pattern........................................................................................ 224
10.8 Machine Adjustment......................................................................................... 225
10.8.1 Fusing Temperature.................................................................................. 225
10.8.2 Fusing Speed............................................................................................ 226
10.8.3 Printer Area............................................................................................... 227
10.8.4 Printer Resist Loop................................................................................... 232
10.8.5 Color Registration Adjustment.................................................................. 233
10.8.6 LD adjustment........................................................................................... 234
10.8.7 1st Tray Adjust .......................................................................................... 235
10.8.8 Exhaust Fan Delay.................................................................................... 235
10.9 Process Adjustment ......................................................................................... 236
10.9.1 Dmax Density ........................................................................................... 236
10.9.2 TCR Level Setting..................................................................................... 236

magicolor 8650GeneralMaintenanceAdjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 2.0 Nov. 2007
10.9.3 Background Ma
10.9.4 Transfer Output Adj ...................................................................................237
10.9.5 Stabilization...............................................................................................238
10.9.6 Density Adjustment...................................................................................239
10.9.7 Replenish Toner........................................................................................239
10.9.8 Bias Choice...............................................................................................239
10.10 Finisher Adjust..................................................................................................240
10.10.1 CB-FN Adjust............................................................................................240
10.10.2 FN-X3 Adjust.............................................................................................240
10.10.3 Punch Option ............................................................................................240
10.11 Internet ISW......................................................................................................241
10.11.1 Internet ISW Set........................................................................................241
10.11.2 HTTP Settings...........................................................................................241
10.11.3 FTP Settings.............................................................................................242
10.11.4 Forward Access Set..................................................................................243
10.11.5 Download..................................................................................................244
10.12 Settings in the Enhanced Security....................................................................245
10.12.1 Admin. Password ......................................................................................245
10.12.2 Service Password .....................................................................................245
10.12.3 Data Backup..............................................................................................245
10.12.4 Admin. Auth Lock REL..............................................................................246
10.12.5 Release time.............................................................................................246
10.13 CS Remote Care ..............................................................................................247
10.13.1 Outlines.....................................................................................................247
10.13.2 Setting up the CS Remote Care ...............................................................247
10.13.3 Software SW setting for CS Remote Care................................................250
10.13.4 Setup confirmation....................................................................................255
10.13.5 Calling the maintenance ...........................................................................255
10.13.6 Calling the center from the administrator..................................................255
10.13.7 Checking the transmission log ..................................................................255
10.13.8 Detail on settings ......................................................................................256
10.13.9 List of the CS Remote Care error code.....................................................262
10.13.10 Troubleshooting for CS Remote Care .......................................................266
11. Procedure for resetting........................................................................................267
11.1 Trouble resetting...............................................................................................267
11.2 Contents to be cleared by reset function..........................................................267
12. Mechanical adjustment .......................................................................................268
12.1 Mechanical adjustment of the paper feed section ............................................268

magicolor 8650
GeneralnanceAppendix
Field Service Ver. 2.0 Nov. 2007
viii
12.1.1 Skew adjustment of the tray 2, 3............................................................... 268
12.1.2 Centering adjustment of the tray 2, 3........................................................ 269
12.1.3 Adjustment of the tray 1 paper size unit.................................................... 270
12.2 PH unit mechanical adjustment........................................................................ 271
12.2.1 Skew adjustment....................................................................................... 271
Troubleshooting
13. Jam display......................................................................................................... 273
13.1 Misfeed display................................................................................................. 273
13.1.1 Misfeed display resetting procedure......................................................... 274
13.2 Sensor layout.................................................................................................... 275
13.3 Solution ............................................................................................................ 276
13.3.1 Initial check items ..................................................................................... 276
13.3.2 Solution when paper curl occurs............................................................... 276
13.3.3 Misfeed at tray 2 feed section................................................................... 277
13.3.4 Misfeed at tray 3 feed section................................................................... 278
13.3.5 Misfeed at tray 1 feed section................................................................... 279
13.3.6 Misfeed at duplex pre-registration section................................................ 280
13.3.7 Misfeed at tray 3 vertical transport section ............................................... 281
13.3.8 Misfeed at 2nd image transfer section...................................................... 282
13.3.9 Misfeed at exit section .............................................................................. 283
13.3.10 Misfeed at duplex transport section.......................................................... 284
13.3.11 Controller jam ........................................................................................... 285
14. Malfunction code................................................................................................. 286
14.1 Alert code......................................................................................................... 286
14.1.1 Alert code list............................................................................................ 286
14.2 Solution ............................................................................................................ 288
14.2.1 P-5: IDC sensor (front) failure................................................................... 288
14.2.2 P-28 IDC sensor (rear) failure................................................................... 288
14.2.3 P-6: Cyan imaging unit failure................................................................... 288
14.2.4 P-7: Magenta imaging unit failure............................................................. 288
14.2.5 P-8: Yellow imaging unit failure................................................................. 288
14.2.6 P-9: Black imaging unit failure .................................................................. 288
14.2.7 P-21: Color regist test pattern failure........................................................ 289
14.2.8 P-22: Color regist adjust failure................................................................. 289
14.2.9 P-27: Secondary transfer ATVC failure..................................................... 289
14.2.10 P-30: Color PC drive sensor malfunction.................................................. 290
14.2.11 P-31: Black PC drive sensor malfunction.................................................. 290

GMaintenanceAdjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 2.0 Nov. 2007
14.3 Trouble code.....................................................................................................291
14.3.1 Trouble code list........................................................................................291
14.4 How to reset......................................................................................................313
14.5 Solution.............................................................................................................314
14.5.1 C0202: Tray 2 feeder up/down abnormality...............................................314
14.5.2 C0204: Tray 3 feeder up/down abnormality...............................................314
14.5.3 C0211: Tray 1 feeder up/down abnormality...............................................315
14.5.4 C0301: Suction fan motor’s failure to turn.................................................315
14.5.5 C2151: Secondary transfer roller pressure welding alienation..................316
14.5.6 C2152: Transfer belt pressure welding alienation .....................................316
14.5.7 C2164: PC charge malfunction.................................................................317
14.5.8 C2253: Color PC motor’s failure to turn ....................................................317
14.5.9 C2254: Color PC motor’s turning at abnormal timing ...............................317
14.5.10 C225D: Color dev. unit engagement/disengagement failure.....................318
14.5.11 C2351: K toner suction fan motor’s failure to turn.....................................318
14.5.12 C2451: Release new transfer belt unit......................................................319
14.5.13 C2551: Abnormally low toner density detected cyan TCR sensor............319
14.5.14 C2553: Abnormally low toner density detected magenta TCR sensor .....319
14.5.15 C2555: Abnormally low toner density detected yellow TCR sensor..........319
14.5.16 C2552: Abnormally high toner density detected cyan TCR sensor ..........320
14.5.17 C2554: Abnormally high toner density detected magenta TCR sensor....320
14.5.18 C2556: Abnormally high toner density detected yellow TCR sensor........320
14.5.19 C2557: Abnormally low toner density detected black TCR sensor...........320
14.5.20 C2558: Abnormally high toner density detected black TCR sensor..........321
14.5.21 C2559: Cyan TCR sensor adjustment failure............................................321
14.5.22 C255A: Magenta TCR sensor adjustment failure......................................321
14.5.23 C255B: Yellow TCR sensor adjustment failure..........................................321
14.5.24 C255C: Black TCR sensor adjustment failure...........................................321
14.5.25 C2650: Main backup media access error..................................................322
14.5.26 C2651: EEPROM access error (IU C).......................................................323
14.5.27 C2652: EEPROM access error (IU M)......................................................323
14.5.28 C2653: EEPROM access error (IU Y).......................................................323
14.5.29 C2654: EEPROM access error (IU K).......................................................323
14.5.30 C2A01: EEPROM access error (TC C).....................................................323
14.5.31 C2A02: EEPROM access error (TC M).....................................................323
14.5.32 C2A03: EEPROM access error (TC Y).....................................................323
14.5.33 C2A04: EEPROM access error (TC K).....................................................323
14.5.34 C3101: Fusing roller separation failure 324

magicolor 8650
GeneralMaintenanceAdjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 2.0 Nov. 2007
x
14.5.35 C3201: Fusing motor failure to turn.......................................................... 324
14.5.36 C3202: Fusing motor turning at abnormal timing ..................................... 324
14.5.37 C3301: Fusing cooling fan motor/ 1 failure to turn.................................... 325
14.5.38 C3302: Fusing cooling fan motor/ 2,3 failure to turn................................. 325
14.5.39 C3421: Fusing heaters trouble (heating side)........................................... 326
14.5.40 C3423: Fusing heaters trouble (pressurizing side)................................... 326
14.5.41 C3461: Release new fusing unit............................................................... 326
14.5.42 C3721: Fusing abnormally high temperature detection (heating side)..... 327
14.5.43 C3723: Fusing abnormally high temperature detection (pressurizing side)
.................................................................................................................. 327
14.5.44 C3821: Fusing abnormally low temperature detection (heating side)....... 327
14.5.45 C3823: Fusing abnormally low temperature detection (pressurizing side)327
14.5.46 C4151: Polygon motor rotation trouble (C)............................................... 328
14.5.47 C4152: Polygon motor rotation trouble (M)............................................... 328
14.5.48 C4153: Polygon motor rotation trouble (Y) ............................................... 328
14.5.49 C4154: Polygon motor rotation trouble (K) ............................................... 328
14.5.50 C4551: Laser malfunction (C)................................................................... 328
14.5.51 C4552: Laser malfunction (M) .................................................................. 328
14.5.52 C4553: Laser malfunction (Y)................................................................... 328
14.5.53 C4554: Laser malfunction (K)................................................................... 328
14.5.54 C5102: Transport motor’s failure to turn.................................................... 329
14.5.55 C5103: Transport motor’s turning at abnormal timing............................... 329
14.5.56 C5351: Power supply cooling fan motor’s failure to turn........................... 329
14.5.57 C5353: Cooling fan motor/2’s failure to turn.............................................. 330
14.5.58 C5354: Exhaust fan motor’s failure to turn................................................ 330
14.5.59 C5357: Cooling fan motor/1’s failure to turn.............................................. 331
14.5.60 C5371: MFP board cooling fan motor’s failure to turn............................... 331
14.5.61 CA051: Standard controller configuration failure...................................... 332
14.5.62 CA052: Controller hardware error............................................................. 332
14.5.63 CA053: Controller start failure .................................................................. 332
14.5.64 CC151: ROM contents error upon startup (MSC)..................................... 332
14.5.65 CC153: ROM contents error upon startup (PRT) ..................................... 332
14.5.66 CC163: ROM contents error (PRT)........................................................... 333
14.5.67 CC164: ROM contents error (MSC).......................................................... 334
14.5.68 CD002: JOB RAM save error.................................................................... 334
14.5.69 CD004: Hard disk access error................................................................. 335
14.5.70 CD005: Hard disk error 1.......................................................................... 335
14.5.71 CD006: Hard disk error 2 335

8650Adjustment / Settin
Troubleshooting
Appendix
Field Service Ver. 2.0 Nov. 2007
xi
14.5.72 CD007: Hard disk error 3..........................................................................335
14.5.73 CD008: Hard disk error 4..........................................................................335
14.5.74 CD009: Hard disk error 5..........................................................................335
14.5.75 CD00A: Hard disk error 6..........................................................................335
14.5.76 CD00B: Hard disk error 7..........................................................................335
14.5.77 CD00C: Hard disk error 8 .........................................................................335
14.5.78 CD00D: Hard disk error 9 .........................................................................335
14.5.79 CD00E: Hard disk error A.........................................................................335
14.5.80 CD00F: Hard disk data transfer error........................................................335
14.5.81 CD020: Hard disk verify error....................................................................335
14.5.82 CD010: Hard disk unformat ......................................................................335
14.5.83 CD011: Hard disk out of specifications mounted......................................336
14.5.84 CD201: File memory mounting error.........................................................336
14.5.85 CD202: Memory capacity discrepancy .....................................................336
14.5.86 CD203: Memory capacity discrepancy 2 ..................................................336
14.5.87 CD211: PCI-SDRAM DMA operation failure.............................................336
14.5.88 CD212: Compression/extraction timeout detection...................................336
14.5.89 CD241: Encryption board setting error .....................................................337
14.5.90 CD242: Encryption board mounting error.................................................337
14.5.91 CD261: USB host board failure.................................................................337
14.5.92 CD3##: NVRAM data error .......................................................................338
14.5.93 CD401: NACK command incorrect ...........................................................338
14.5.94 CD402: ACK command incorrect..............................................................338
14.5.95 CD403: Checksum error ...........................................................................338
14.5.96 CD404: Receiving packet incorrect...........................................................338
14.5.97 CD405: Receiving packet analysis error...................................................338
14.5.98 CD406: ACK receiving timeout .................................................................338
14.5.99 CD407: Retransmission timeout ...............................................................338
14.5.100 CE001: Abnormal message queue...........................................................339
14.5.101 CE003: Task error.....................................................................................339
14.5.102 CE004: Event error ...................................................................................339
14.5.103 CE005: Memory access error...................................................................339
14.5.104 CE006: Header access error ....................................................................339
14.5.105 CE007: DIMM initialize error.....................................................................339
14.5.106 CE002: Message and method parameter failure ......................................339
14.5.107 CEEE1: MSC undefined malfunction occurring........................................340
14.5.108 CEEE3: Engine section undefined malfunction ........................................340

magicolor 8650
GeneralAppendix
Field Service Ver. 2.0 Nov. 2007
xii
15. Power supply trouble........................................................................................... 341
15.1 Machine is not energized at all (DCPU operation check)................................. 341
15.2 Control panel indicators do not light................................................................. 341
15.3 Fusing heaters do not operate ......................................................................... 342
15.4 Power is not supplied to option......................................................................... 342
15.4.1 PC-106/205/406........................................................................................ 342
15.4.2 FS-519/FS-609......................................................................................... 342
16. Image quality problem......................................................................................... 343
16.1 How to read element date ................................................................................ 343
16.1.1 Table No.................................................................................................... 343
16.1.2 Level history1............................................................................................ 343
16.1.3 Level history2............................................................................................ 343
16.2 How to identify problematic part....................................................................... 344
16.2.1 Initial check items ..................................................................................... 344
16.3 Solution ............................................................................................................ 346
16.3.1 Printer monocolor: white lines in sub scan direction, white bands in sub scan
direction, colored lines colored bands in sub scan direction..................... 346
16.3.2 Printer monocolor: white lines in main scan direction, white bands in main
scan direction, colored lines in main scan direction, colored bands in main
scan direction............................................................................................ 347
16.3.3 Printer monocolor: uneven density in sub scan direction ......................... 348
16.3.4 Printer monocolor: uneven density in main scan direction ....................... 349
16.3.5 Printer monocolor: low image density....................................................... 350
16.3.6 Printer monocolor: gradation reproduction failure..................................... 352
16.3.7 Printer monocolor: foggy background....................................................... 353
16.3.8 Printer monocolor: void areas, white spots............................................... 355
16.3.9 Printer monocolor: colored spots.............................................................. 356
16.3.10 Printer monocolor: blurred image............................................................. 357
16.3.11 Printer monocolor: blank print, black print ................................................ 358
16.3.12 Printer monocolor: uneven image............................................................. 359
16.3.13 Printer 4-color: white lines in sub scan direction, white bands in sub scan
direction, colored lines in sub scan direction, and colored bands in sub scan
direction.................................................................................................... 360
16.3.14 Printer 4-color: white lines in main scan direction, white bands in main scan
direction, colored lines in main scan direction, and colored bands in main
scan direction............................................................................................ 361
16.3.15 Printer 4-color: uneven density in sub scan direction ............................... 362
16.3.16 Printer 4-color: uneven density in main scan direction............................. 363
16.3.17 Printer 4-color: low image density ............................................................ 364
16.3.18 Printer 4-color: poor color reproduction.................................................... 365

magicolor 8650GeneralMaintenanceAdjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 2.0 Nov. 2007
xiii
16.3.19 Printer 4-color: incorrect color image registration.....................................366
16.3.20 Printer 4-color: void areas, white spots.....................................................367
16.3.21 Printer 4-color: colored spots....................................................................368
16.3.22 Printer 4-color: poor fusing performance, offset........................................369
16.3.23 Printer 4-color: brush effect, blurred image...............................................370
16.3.24 Printer 4-color: back marking....................................................................371
16.3.25 Printer 4-color: uneven image...................................................................372
17. Controller trouble.................................................................................................373
17.1 Unable to print over the network.......................................................................373
17.1.1 The “RIP” is displayed on the machine control panel................................373
17.1.2 The “RIP” is not displayed on the machine control panel..........................373
Appendix
18. Parts layout drawing............................................................................................375
18.1 Main body.........................................................................................................375
18.1.1 Engine section ..........................................................................................375
18.1.2 Tray 1, Tray 2.............................................................................................379
18.1.3 Tray 3 ........................................................................................................380
18.2 PC-106/205 (option) .........................................................................................381
18.3 PC-406 (option) ................................................................................................382
18.4 FS-519 (option).................................................................................................383
18.5 PK-515 (option).................................................................................................386
18.6 MT-502 (option).................................................................................................387
18.7 SD-505 (option) ................................................................................................388
18.8 FS-609 (option).................................................................................................389
18.9 PK-501 (option).................................................................................................392
19. Connector layout drawing....................................................................................393
20. Timing chart ........................................................................................................396
20.1 Main body.........................................................................................................396

SERVICE MANUAL
2007.112007.11
Ver. 2.0Ver. 2.0
THEORY OF OPERATION

PARTS GUIDE MANUAL
OCTOBER 2007
magicolor 8650
A02E00A