Konica Minolta PagePro 9100 User manual

Clearing Fuser Jams on the PagePro 9100
When a jam occurs, the message window on the control panel displays information to
indicate in what area of the media path the jam may have occurred. Frequent jams in any
area indicate that area should be checked, repaired, or cleaned. Frequent jams may also
happen if you're using the wrong weight print media.
When removing jams, be careful of the following:
- To avoid damage, always remove jammed media gently, without tearing it. Any pieces
of media left in the printer, whether large or small, can obstruct the media path and cause
further jams.
- To avoid damage to rollers, always remove jammed media gently.
- Do not reload media that has jammed.
The image is not fixed on the media before the fusing process. If you touch
the printed surface, the toner may stick to your hands, so be careful not to touch the print
face when removing the jammed media. Make sure not to spill any toner inside the
printer. Unfused toner can dirty your hands, clothes, or anything else it gets on. If you
accidentally get toner on your clothes, lightly dust them off as much as possible. If some
toner remains on your clothes, use cool, not hot, water to rinse the toner off, provided
your clothing is washable. If toner gets on your skin, wash it off with water or a neutral
detergent.
If you get toner in your eyes, wash it out immediately with cool water and
consult a doctor.
Removing the Fuser Jam
1 . If you have the optional 4-bin mailbox installed, slide the 4-bin mailbox unit back
from the printer.
2. Slide the top cover release lever to the right (1), and open the top cover (2). Images
below show units with the 4-bin mailbox and then without.

After opening the top cover, be careful no
3. If the optional 4-bin mailbox is installed, you may prop the cover open by pulling
down the green level on the far left of the bottom of the opened cover. This lever will rest
against a plastic stop to hold the cover in place while you finish the consumable
replacement.
the:
t to touch the areas indicated around

- Image transfer roller (1)
- Fusing unit (2)
4. Remove the toner cartridge and store it in a light-free protective bag.
5. Lift the green levers on each side of the fusing unit, and then slowly pull out the media
from below the roller.
Do not pull out the media from above the roller; otherwise, decreased print
quality may result.

6. After removing the jammed media, be sure to lower the levers on each side of the
fusing unit.
7. Align the tabs on the cartridge (one on each side) with the notches in the printer, and
then insert the cartridge back into its compartment. Images below show units with the 4-
bin mailbox and then without.

8. Close the top cover of the printer, pushing it down until it locks into place. If you have
the optional 4-bin mailbox installed, be sure to release the green stop lever on the far left
of the bottom of the cover before closing. Images below show units with the 4-bin
mailbox and then without.
9. If you have the optional 4-bin mailbox installed, slide the mailbox back toward the
printer unit.