KVH Industries TracVision RV1 User manual

KVH Industries, Inc.
TracVision®RV1
User’s Guide

TracVision RV1 User’s Guide
KVH Part # 54-1032 Rev. B
© 2014, KVH Industries, Inc., All rights reserved.
TracVision RV1
User’s Guide
This user’s guide provides all of the basic information you need to
operate, set up, troubleshoot, and maintain the TracVision RV1
system. For detailed installation information, please refer to the
TracVision RV1 Installation Guide.
If you have any comments regarding this manual, please e-mail
them to [email protected]. Your input is greatly appreciated!
Technical Support
North/South America, Australasia:
Phone: [phone]
E-mail: [email protected]
Europe, Middle East, Africa, Asia-Pacific:
Phone:[phone]
E-mail: [email protected]

Trademark Information
TracVision, KVH, and the unique light-colored dome with dark contrasting baseplate are
trademarks of KVH Industries, Inc.
All other trademarks are the property of their respective owners.
Disclaimer
Every effort has been made to ensure the correctness and completeness of the material in this
document. No company shall be liable for errors contained herein. The information in this
document is subject to change without notice. No warranty of any kind is made with regard to
this material, including, but not limited to, the implied warranties of merchantability and fitness
for a particular purpose.

TracVision RV1 User’s Guide
i
Table of Contents
1 Introduction
Documentation Overview...................................................................3
Important Safety Information.............................................................4
System Overview ...............................................................................6
2 Getting Started
Receiving Satellite TV Signals..........................................................11
Avoiding Blockage ...........................................................................12
Turning On the System ....................................................................13
Accessing the Web Interface ...........................................................14
3 Network Settings
Connecting the TV-Hub to Your Onboard Network...........................17
TV-Hub Ethernet Settings ................................................................19
Connecting to the TV-Hub Using its Built-in Wi-Fi ...........................20
TV-Hub Wireless Settings ................................................................21
Connecting Directly to the TV-Hub Ethernet Port.............................22
Resetting Network Settings to Factory Defaults..............................23
4 Antenna Settings
Adjusting the LNB Skew Angle (Linear Only) ...................................27
Understanding Skew ..............................................................29
Advanced Settings ...........................................................................30
Sleep Mode.............................................................................30
Band/Polarization Control.......................................................30
Sidelobe Mode........................................................................30

TracVision RV1 User’s Guide
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5 Receiver Settings
Configuring a Linear Receiver for Automatic Switching ..................33
Configuring DIRECTV Receivers for Automatic Switching................34
Allowing External Access on a DIRECTV Receiver ...........................38
Setting the Dish Type on a DIRECTV Receiver .................................39
Running a Check Switch Test on a DISH Network or
Bell TV Receiver ...............................................................................41
Check Switch Mode................................................................44
Activating Your Receiver(s)..............................................................45
6 Satellite Settings
Selecting a Single Satellite ..............................................................49
Creating a New Satellite ..................................................................50
Selecting a Satellite Group ..............................................................51
Creating a New Satellite Group........................................................53
Changing Satellites in a Group.........................................................55
Changing Satellite Tracking Parameters .........................................56
7 Switching Satellites
Automatic Satellite Switching for Linear, DISH Network,
or Bell TV..........................................................................................61
Setting Up a Linear Receiver for Automatic Switching...........62
Setting Up a DISH Network/Bell TV Receiver for
Automatic Switching ..............................................................63
Setting Up an IP AutoSwitch...................................................64
Automatic Satellite Switching for DIRECTV......................................65
DIRECTV Coax Network Connections......................................66
Additional Equipment for Old DIRECTV Receivers ..................68
Setting Up a DIRECTV Receiver for Automatic Switching.......69
Understanding DIRECTV SWM Technology .............................71
Selecting Automatic Switching Mode ..............................................72

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Selecting the Master Receiver.........................................................73
Manual Satellite Switching..............................................................74
8 Troubleshooting
Basic Checks ...................................................................................77
Status Information on the Home Page.............................................79
TV-Hub Status Indicators.................................................................81
IP AutoSwitch Status Indicator ........................................................84
Error Messages................................................................................85
System Logs ....................................................................................88
Operational Log ......................................................................89
Event Log................................................................................90
System Information .........................................................................91
Technical Support............................................................................93
9 Maintenance
Preventive Maintenance ..................................................................97
Updating the Satellite Library ..........................................................98
Updating the Software...................................................................100
Corrective Maintenance.................................................................102
Restarting the System ...................................................................103
ASpecifications
System Specifications ...................................................................107

TracVision RV1 User’s Guide
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Introduction
1. Introduction
This section provides important safety information you need to know
before using the system. It also provides an overview of the system and
its documentation.
Contents
Documentation Overview ..................................................................................3
Important Safety Information ............................................................................4
System Overview...............................................................................................6

TracVision RV1 User’s Guide
3
Introduction
Documentation Overview
The information provided here contains complete operation,
configuration, and troubleshooting details for your TracVision system.
Icons Used
The documentation for this product uses the following icon:
Related Documentation
In addition to the Help accessible from the TV-Hub’s web interface,
the following documents are provided with your TracVision system:
Icon Description
This is a danger, warning, or caution notice. Be sure
to read these carefully to avoid injury!
Document Description
Installation Guide Complete installation instructions
Quick Start Guide Handy quick reference guide with
basic operating instructions
Installation Checklist Form that the installer must return to
validate the quality of the installation
Mounting Templates Templates that the installer uses to
lay out the mounting holes for the
antenna and the TV-Hub
Warranty Statement Warranty terms and conditions
Kitpack Contents List List of every part supplied in the kit

TracVision RV1 User’s Guide
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Introduction
Important Safety Information
For your own safety, and for the safety of your passengers, be sure to
read the following important notices.
WARNING
Risk of Electric Shock
To avoid electric shock, do not open the TV-Hub’s chassis
enclosure. There are no user-serviceable parts inside.
WARNING
Risk of Electric Shock
If any component of the TracVision system becomes damaged and/
or no longer functions normally, disconnect it from power, secure it
from unintended operation, and contact KVH Technical Support
(see “Technical Support” on page 93). All repairs or modifications
must be performed by a trained, KVH-certified technician.
WARNING
Risk of Explosion
Do not operate the TV-Hub (or any other electrical device) in an
environment where flammable gases, vapors, or dusts are present.
In addition, do not use the TV-Hub in an environment with a
temperature outside its 5°F to 131°F (-15°C to 55°C) operating
range.
WARNING
Risk of Electric Shock
Failure to ground the TracVision system properly may cause an
unsafe floating ground condition, risking potentially lethal electric
shock. Refer to the Installation Guide for details on the proper
grounding of the equipment.

TracVision RV1 User’s Guide
5
Introduction
WARNING
Risk of Burns
Make sure the antenna is pointed away from the sun whenever the
radome is removed. The high-gloss reflector can focus sunlight into
a narrow beam, generating a significant amount of heat that can
cause damage and injury. Keep the radome installed at all times.
Only remove it if you need to adjust the skew of a linear LNB.