KVH Industries TracVision TV10 User manual

TracVision®T V10
Installation Guide

TracVision TV10 Installation Guide
1
KVH, TracVision, and the unique light-colored dome with dark contrasting baseplate (Reg. No. 2,864,752) are registered
trademarks of KVH Industries, Inc. All other trademarks are property of their respective companies. The information in this
document is subject to change without notice. No company shall be liable for errors contained herein.
© 2020 KVH Industries, Inc., All rights reserved. 54-1345 Rev. A
This guide explains how to install the TracVision TV10 satellite TV antenna system on a vessel.
Operation instructions are provided in the Quick Start Guide.
Installation Steps
Appendices
Who Should Install the System?
To ensure a safe and effective installation, KVH recommends that a KVH-certified marine
technician install the TracVision antenna. KVH-authorized technicians have the tools and
electronics expertise necessary to install the system. To find a technician near you, visit
www.kvh.com/wheretogetservice.
Technical Support
If you need technical assistance, please contact KVH Technical Support:
1. Inspect Parts and Get Tools .................... 3
2. Plan the Antenna Installation................. 4
3. Plan the TV-Hub Installation.................. 7
4. Prepare the Antenna Site......................... 8
5. Prepare the RF Cables.............................. 9
6. Rig/Hoist the Antenna.......................... 10
7. Wire the Antenna ................................... 11
8. Mount the Antenna................................ 13
9. Mount the TV-Hub................................. 15
10. Wire the Antenna to the TV-Hub......... 16
11. Wire the Receivers.................................. 17
12. Connect a NMEA Device ...................... 26
13. Connect Power........................................ 27
14. Turn On the System ............................... 29
15. Access the Web Interface....................... 30
16. Connect to an Onboard Network......... 31
17. Secure the Wi-Fi Connection ................ 32
18. Set Up the System................................... 33
19. Educate the Customer............................ 36
A. Installing a Circular LNB ....................37
B. Installing an IP AutoSwitch................41
C. Using a DIRECTV Coax Network......45
Europe, Middle East, Africa, Asia-Pacific
Phone: [phone]
Email: [email protected]
(Mon.-Thu., 8 am-4:30 pm; Fri., 8 am-2 pm, +1 GMT)
North/South America, Australasia
Phone: [phone]
Email: [email protected]
(Mon.-Fri., 9 am-6 pm; Sat., 9 am-2 pm ET, -5 GMT)

2
This icon indicates a danger, warning, or caution notice. Be sure to read these carefully to avoid
injury.
WARNING
Risk of Electric Shock
To avoid electric shock, do not open the TV-Hub chassis enclosure. There are no user-serviceable parts
inside.
WARNING
Risk of Electric Shock
If any component of the TracVision system becomes damaged and/or no longer functions normally,
disconnect it from vessel power, secure it from unintended operation, and contact KVH Technical
Support (see “Technical Support” on page 1). All repairs or modifications must be performed by a
trained, KVH-certified technician. If you are a KVH-certified technician, you still must contact KVH
Technical Support prior to conducting any repairs or modifications to the equipment.
WARNING
Risk of Explosion
Do not operate the TV-Hub (or any other electrical device) in an environment where flammable gases,
vapors, or dusts are present. In addition, do not operate the TV-Hub in an environment with a
temperature outside its 5º F to 131º F (-15º C to 55º C) temperature range.v
WARNING
Risk of Electric Shock
Failure to ground the TracVision system properly to ship’s ground will cause an unsafe floating
ground condition, risking potentially lethal electric shock. See “Connect Power” on page 27 for details
on the proper grounding of the equipment.
Important Safety Information

3
Before you begin, follow these steps to ensure
you have everything needed to complete the
installation.
a. Unpack the box and ensure it contains
everything shown on the Kitpack Contents
List. Save the packaging for future use.
b. Carefully examine all of the supplied parts to
ensure nothing was damaged in shipment.
c. Gather the tools and materials listed below.
• Flat-head and Phillips-head screwdrivers
• Electric drill and 1/8" (3 mm) and
5/8" (16 mm) drill bits
•5/32"hexkey
• 7/16" open-end torque wrench(es) set to
15 in.-lbs and 20 in.-lbs (2.25 N-m)
• 1/2" open-end wrench
• 3/4" and 7/16" sockets/ratchets
• 3/4" socket/torque ratchet set between
35 and 40 ft-lbs (47 and 54 N-m) of torque
• Light hammer and center punch
• Adhesive tape and scriber or pencil
• RG-11 or RG-6 RF coax cable(s), with “F”
connectors, and termination tools (RG-11
must be used for RF1; see “Prepare the RF
Cables” on page 9)
• Silicone sealant or equivalent
• Satellite TV receiver(s)/DVRs for your
desired service (see Figure 2)
•Multimeter
• Wi-Fi-enabled laptop PC Apple®iOS or
Android™smartphone or tablet with the
KVH TracVision TV-series app, and the
latest software and satellite library
downloaded from the KVH Partner Portal
(www.kvh.com/partners)
Always lift the antenna by the baseplate and
never by the radome or any portion of the
internal antenna assembly (see Figure 1).
TV-Hub
Radome
Baseplate
Antenna
Figure 1: TracVision TV10 System Components
Figure 2: KVH-Validated Receivers
* List is subject to change. For information on
connecting different receiver models, contact KVH
Technical Support.
Linear
For information on the recommended
receivers for linear service, contact your local
KVH dealer/distributor. Go to
www.kvh.com/wheretogetservice to find a
dealer/distributor near you.
DIRECTV* DISH Network*
H20
H21
H22
H23
H24
H25
HR21, HR21 Pro
HR22
HR23
HR24
311
211
211k
211z
Wally
Bell TV*
6100
6131
6400
Inspect Parts and Get Tools
1
IMPORTANT!

4
Before you begin, consider the following antenna
installation guidelines.
• Minimize blockage. The antenna requires a
clear view of the sky to receive satellite TV
(see Figure 3). The fewer obstructions, the
better the system will perform.
• Consider the distance between your antenna
and any radar. KVH requires that you do not
mount the antenna on the same level as the
radar, because the radar’s energy may
damage the LNB. Most radar transmitters
emit RF energy within an elevation range of
-15º to +15º (see Figure 4). Therefore, mount
the antenna outside of this elevation range
and at least 10 ft (3 m) away from the radar.
Be sure to follow the guidelines below.
Damage caused by an improper installation is
not covered under KVH warranty.
IMPORTANT!
To prevent the antenna from interfering with
any electromagnetic sensitive compasses or
equipment, maintain a minimum distance of
at least 5 ft (1.5 m) between the antenna and
any compasses.
IMPORTANT!
Figure 4: Distance from Radar
+15°
-15°
10 ft (3 m)
Minimum
Potential RF
Interference
Radar
Never place the antenna in the beam path of
the radar, regardless of distance. The radar’s
energy may damage the antenna or impair its
performance.
IMPORTANT!
Plan the Antenna Installation
2
-20° to 80°
Look Angle
Figure 3: Blockage from Obstruction
Vessel Platform
Blocked!
Mast

5
• Make sure the mounting surface is wide
enough to accommodate the antenna’s base
(see Figure 5). Also make sure it is flat, level
(within ±1°), strong enough to support the
antenna’s weight (198 lbs (89.8 kg)) and rigid
enough to prevent antenna vibration.
• Be sure to preserve enough free space outside
the access hatch to allow a technician to
remove the hatch and perform maintenance.
• Select a location that is not too high above the
waterline (less than 1/2 the vessel’s length),
and as close as possible to the intersection of
the vessel’s fore-and-aft centerline and
midships.
• Be sure to mount the antenna near enough to
the TV-Hub to allow you to connect the 100 ft
(30 m) coax cable between them, while still
maintaining sufficient slack in the cable.
NOTE: For RF1, you must use an RG-11 cable. If
you need to use a longer cable, use a RG-11 (75
 )
cable that does not exceed 200 ft (60 m) in length (see
“Prepare the RF Cables” on page 9).
13V/22KHz
18V/22KHz
Power/Data
13V
18V
57.28"
(145.50 cm)
19.01"
(48.29 cm)
Ø48.80"
(123.00 cm)
Side View
Cable
Connectors
9.74"
(24.74 cm)
Mounting Hole
4x Ø.63" (1.59 cm)
Ø13.78"
(35.00 cm)
Cable Connectors
(cable cover not shown)
Service Hatch (x2)
Bottom View
RF4
RF3RF2
RF1
Figure 5: Antenna Dimensions
Continued Plan the Antenna Installation
2

6
Pedestal Structural Requirements
If a pedestal is going to be used, it must meet the
following minimum requirements. Refer to
Figure 5.
NOTE: If the pedestal exceeds 3.28 ft (1 m), braces
must be placed at 120° intervals. Sizing is based on
Structural Steel Tubing 60,000 psi (415 MPa)
minimum yield.
Pedestal
Height
(A)
3.28 ft
1 m
6.56 ft
2 m
9.84 ft
3 m
Tube OD
(B)
9.0"
230 mm
8.0"
203.2 mm
10"
254 mm
Tube
Wall
Thickness
(C)
0.5"
12.7 mm
0.5"
12.7 mm
0.5"
12.7 mm
Brace
Height
(D)
N/A 5.56 ft
1.7 m
7.34 ft
2.24 m
Brace OD
(E)
N/A 3.0"
76.2 mm
6.0"
152.4 mm
Brace
Thickness
(F)
N/A 0.25"
6.35 mm
0.5"
12.7 mm
Brace
Angle
(G)
N/A 30°25°
E F
Brace
Pedestal
(Side View)
B
C
120°
Pedestal
(Cross-Section)
AD G
Figure 6: Pedestal Dimensions
Continued Plan the Antenna Installation
2

7
Consider the following TV-Hub installation
guidelines.
• Select a mounting location in a dry, well-
ventilated area belowdecks away from any
heat sources or salt spray.
• Do not install the TV-Hub in an area
surrounded by metal or near any electrical
devices that emit RF noise.
• The TV-Hub can be mounted horizontally or
vertically on a flat surface (see Figure 7).
•Be sure the TV-Hub LED lights will be visible
to the user.
•Select a location that will provide adequate
clearance for the TV-Hub dimensions (see
Figure 7).
•Leave enough room behind the rear panel
(horizontal mount) or below the rear panel
(vertical mount) to accommodate connecting
the cables and making service loops within
the proper bend radius.
• If you plan to use the TV-Hub’s Wi-Fi
connections, ensure the TV-Hub mounting
location provides adequate Wi-Fi reception.
•If you plan to connect the TV-Hub to the
vessel’s onboard local area network (LAN),
choose a location near an available Ethernet
port.
NOTE: A template showing the exact locations of the
TV-Hub mounting holes and the dimensions between
them is provided in the Welcome Kit. Installation
details are provided in “Mount the TV-Hub” on
page 15.
1.73"
(4.4 cm)
9.34"
(23.7 cm)
7.90"
(20.0 cm)
LED Lights
3.23"
(8.2 cm)
Horizontal
Orientation
9.34"
(23.7 cm)
11.13"
(28.3 cm)
10.52"
(26.7 cm)
7.90"
(20.0 cm)
Vertical
Orientation
Figure 7: TV-Hub Dimensions
Plan the TV-Hub Installation
3

8
Once you have identified a suitable antenna
mounting site, according to the guidelines
provided in “Plan the Antenna Installation” on
page 4, follow these steps to drill the mounting
holes and cable access hole to prepare the site for
installation.
Drill the Mounting Holes
a. Unfold the antenna mounting template
(supplied in Customer Welcome Kit) and place it
onto the mounting surface. Make sure the
“FWD” (forward) arrow points toward the
bow and is parallel to the vessel’s centerline
(see Figure 8). Tape in place.
NOTE: You don’t need to mount the antenna exactly
on the vessel’s centerline (the closer, the better), but
the antenna’s forward arrow must be parallel to it.
b. Using a light hammer and center punch,
mark the locations of the four mounting holes
on the mounting surface in the locations
indicated on the template.
c. Drill a 5/8" (16 mm) hole at the four
mounting hole locations. Later, you will
insert four 1/2"-13 bolts through these holes
to mount the antenna.
Cut Out the Cable Access Hole, If Needed
If you plan to route the antenna cables
belowdecks through a hole directly underneath
the antenna, follow the steps below.
a. Using the supplied template, mark the
location of the cable access hole in the center
of the mounting hole pattern (see Figure 8).
b. Cut out the 3.75" (95 mm) cable access hole at
the location you marked in step a. Smooth the
edges of the hole to protect the cable(s). Later,
you will route the RF cable(s) through this
hole and into the vessel.
c. Clean and dry the antenna mounting surface.
d. Peel off the paper backing from one of the
supplied foam seals to expose the adhesive.
Then press the foam seal down firmly onto
the mounting surface, ensuring the hole in
the foam seal aligns with the cable access hole
in the mounting surface (see Figure 8).
Figure 8: Antenna Mounting Holes Layout
Good Bolt
Pattern
Poor Bolt
Pattern
Ø.63" (Ø16 mm)
Antenna Mounting
Hole (x4)
Ø3.75" (Ø95 mm)
Cable Access Hole
9.744"
(247.50 mm)
9.744"
(247.50 mm)
Face Vessel Bow
FWD
Foam Seal
Prepare the Antenna Site
4

9
Determine the necessary type of RF cable(s) and
connectors you need for any RF cables that are
required in addition to what is supplied in the
antenna kit (see Figure 9 and Figure 10). Then follow
the guidelines and steps below to prepare and route
the cable(s).
Figure 9: Number of RF Coax Cables to Connect to Antenna
* Multiswitch may be required.
LNB Type # of Receivers RF Cables
Stacked Circular or
Sky Mexico
1 1
2 or more 1*
Tri-Americas/
DIRECTV L.A.
Circular
11
2 or more 2*
Linear Universal
Quad
1, 2, 3, or 4 1, 2, 3, or 4
More than 4 4*
RF2, RF3, or RF4
Up to 100 ft (30 m) Cable Run
Cable RG-6
(KVH part no. 32-0417-0100)
Connector Belden SNS1P6
(KVH part no. 23-0170)
Tools Augat IT1000
(KVH part no. 19-0242)
Strip
Lengths
RF1, RF2, RF3, or RF4
Up to 200 ft (60 m) Cable Run
Cable
RG-11 (KVH part no. 32-1272-0200)
Connector PPC Belden-brand EX Series 11
(PPC part no. EX11N716PLUS)
(KVH part no. 23-0917)
Tools PPC Belden-brand VT-200, Klein
Tools 63050, Belden CST596711 or
Cablematic® DDT-596/11, Klein
63050 (KVH part no. 72-0493)
Strip
Lengths
0.25" (6.35 mm)
0.5" (12.7 mm)
0.04" (1.02 mm) dia.
0.312" (7.93 mm)
0.562" (14.3 mm)
0.064" (1.63 mm) dia.
Figure 10: RF Cable Requirements
•Youmust use an RG-11 cable to connect
RF1.
• Do not reuse old RF cables from a previous
antenna installation. The RF1 cable between
the TV-Hub and the antenna carries not only
satellite signal, but power and data as well.
Therefore, the integrity and reliability of this
cable is critically important.
• RF cables must be rated for 75not 50
• Use of any cables not specified in Figure 10
will void the warranty.
• Low-quality, poorly terminated, or
improperly installed RF cables are the most
common cause of system problems.
Terminate all RF cables with high-quality
“F” connectors using the proper stripping/
crimping tools, exactly to the
manufacturer’s specifications.
• When determining cable lengths, be sure to
account for an adequate service loop,
approximately 14" (36 cm) at both ends of
each cable.
IMPORTANT!
Prepare the RF Cables
5