KVH Industries TracVision 4 User manual

Satellite Television
KVHTracVision
®
4
technical
manual
•Installation
•Configuration
•Maintenance
A Guide to TracVision 4

1
TracVision 4 Installation and Technical Manual – ADDENDUM
54-0150 Addendum to Rev. E
TracVision 4 Technical
Manual Addendum
(ECO #5416)
The following information applies to Revision E of the
TracVision 4 Installation and Technical Manual (KVH Part
Number 54-0150).
Appendix E
Predefined Satellite
Configurations
Some minor corrections have been made to the table of predefined
satellite configurations for European satellites (corrections are noted in
bold type). The North American satellite data remains unchanged.
As noted previously, your TracVision 4 comes programmed with
the satellite configurations for seven European and seven North
American satellite services. For your reference, those
configurations are listed below. These configurations are current
as of July 1, 2001, and are subject to change by the satellite
service providers.

2
European Satellites
Satellite F,S,C,ID,P,B,D
Astra 1 11778,27500,34,0x0020,V,H,3
11742,27500,34,0x0020,V,L,3
12344,27500,34,0x0035,H,H,3
11876,27500,34,0x0020,H,L,3
Astra 2N 11778,27500,23,0x0020,V,H,3
00000,27500,34,0x0000,V,L,3
11914,27500,23,0x0020,H,H,3
00000,27500,34,0x0000,H,L,3
Astra 2S 11817,27500,23,0x0020,V,H,3
00000,27500,34,0x0000,V,L,3
11798,27500,23,0x0020,H,H,3
00000,27500,34,0x0000,H,L,3
Hispasat 12152,27500,34,0x0031,V,H,3
11660,27500,34,0x0031,V,L,3
12154,27500,34,0x0031,H,H,3
11522,27500,34,0x0031,H,L,3
Hotbird 12073,27500,34,0x013E,V,H,3
11958,27500,34,0x013E,V,L,3
11862,27500,34,0x013E,H,H,3
11862,27500,34,0x013E,H,L,3
Sirius 12130,27500,34,0x03E8,V,H,3
00000,27500,34,0x0000,V,L,3
12108,27500,34,0x0001,H,H,3
00000,27500,34,0x0000,H,L,3
Thor 12226,28000,78,0x0046,V,H,3
11309,24500,78,0x0046,V,L,3
12322,27800,34,0x0046,H,H,3
11229,24500,78,0x0046,H,L,3
Configuration Definitions
F = Frequency
S = Transponder symbol rate
C = FEC code
ID = Satellite network ID
P = LNB polarization (vertical or
horizontal)
B = LNB band (high, low, or USA)
D = Decoding type (3 = DVB)

54-0150 Rev. E
TracVision 4 Installation and
Technical Manual
This manual provides detailed instructions on the proper
installation, use, and maintenance of the KVH TracVision 4
automatic satellite tracking system.
Throughout this manual, important information is marked for
your attention by these icons:
Direct uestions, comments, or suggestions to:
KVH Industries, Inc. KVH Europe A/S
50 Enterprise Center Ved Klaedebo 12
Middletown, RI 02842 USA 2970 Hoersholm Denmark
tel: [phone] tel: [phone]
fax: [phone] fax: [phone]
e-mail: [email protected] e-mail: [email protected]
Internet: www.kvh.com Internet: www.kvh.com
A helpful tip that either directs you to
a related area within the manual or
offers suggestions on getting the
highest quality out of your system.
An alert to important information
regarding procedures, product
specifications, or product use.
An electrical safety warning to help
identify electrical issues that can be a
hazard to either this KVH product or
a user.
Information about installation,
maintenance, troubleshooting, or
other mechanical issues.
KVH Part # 54-0150 Rev. E
© 2001, KVH Industries, Inc.
TracVision 4 Serial Number
This serial number will be required
for all troubleshooting or service
calls made regarding this product.

TracVision®and KVH®are registered trademarks
of KVH Industries, Inc.
DIRECTV®is an official trademark of DIRECTV, Inc.,
a unit of GM Hughes Electronics.
DISH Network™is an official trademark of
EchoStar Communications Corporation.
ExpressVu is a property of Bell ExpressVu, a wholly owned
subsidiary of Bell Satellite Services.

i
54-0150 Rev. E
Table of Contents
1 TracVision 4 System Overview . . . . . . . . . . . . . . . . . . .1-1
1.1 Materials Provided With TracVision 4 System . . . . . . . . . . . . . .1-1
2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
2.1 Choosing the Best Location and Getting
the Best Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
2.2 Installing the Antenna Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
2.2.1 Setting the Skew Angle (European Systems Only) . . . . . . .2-6
2.3 Wiring the TracVision 4 System . . . . . . . . . . . . . . . . . . . . . . . . .2-6
2.3.1 Wiring the Antenna Unit Data Cable . . . . . . . . . . . . . . . . . .2-8
2.3.2 Wiring the Antenna Unit Power Cable . . . . . . . . . . . . . . . . .2-8
2.3.3 Connecting to Ship’s Power . . . . . . . . . . . . . . . . . . . . . . . .2-9
2.3.4 IRD Ground Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
2.3.5 Installing the Switchplate . . . . . . . . . . . . . . . . . . . . . . . . .2-10
2.3.6 Connecting an Antenna RF Signal Cable to the IRD . . . . .2-10
2.3.6.1 Connecting the Antenna RF Signal Cables
to a Multiswitch (North American
Systems Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
2.4 Commissioning the IRD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
2.5 Selecting the Active Satellite . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
2.5.1 Installing Your Selected Satellites . . . . . . . . . . . . . . . . . . .2-15
2.5.2 Programming User-defined Satellites . . . . . . . . . . . . . . . .2-16
2.6 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
3.1 Causes and Remedies for Common Operational Issues . . . . . .3-1
3.1.1 Blown Fuse, Low Power, or Wiring . . . . . . . . . . . . . . . . . . .3-2
3.1.2 Vessel Turning During Startup . . . . . . . . . . . . . . . . . . . . . . .3-2
3.1.3 Incorrect Satellite Configuration
(European Systems Only) . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
3.1.4 Satellite Signal Blocked . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

3.1.5 Outside Satellite Coverage Zone . . . . . . . . . . . . . . . . . . . .3-3
3.1.6 Radar Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
3.1.7 Incorrect or Loose RF Connectors . . . . . . . . . . . . . . . . . . .3-3
3.1.8 Multiswitch Interference (DSS Plus™ IRD Users Only) . . . .3-3
3.1.9 Passive Multiswitch Used (North American
Systems Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
3.2 IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
3.3 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
3.4 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
3.5 Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . .3-5
4 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
4.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
4.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
4.3 TracVision 4 Field Replaceable Units . . . . . . . . . . . . . . . . . . . . .4-2
4.4 PCB Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . .4-4
4.4.1 CPU Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
4.4.2 RF Detector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
4.5 Antenna Gyro Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
4.6 Elevation Motor and Belt Replacement . . . . . . . . . . . . . . . . . . .4-9
4.6.1 Drive Belt Removal and Replacement . . . . . . . . . . . . . . . . .4-9
4.6.2 Elevation Drive Motor Removal and Replacement . . . . . . .4-10
4.7 Antenna LNB Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
4.7.1 European LNB Replacement . . . . . . . . . . . . . . . . . . . . . .4-11
4.7.2 U.S.-style LNB Replacement . . . . . . . . . . . . . . . . . . . . . . .4-11
4.8 Preparation for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
Appendix A System Specifications . . . . . . . . . . . . . . . . . .A-1
A.1 Antenna Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
Appendix B TracVision 4 Baseplate Mounting
Holes Template . . . . . . . . . . . . . . . . . . . . . . .B-1
Appendix C Switchplate Template . . . . . . . . . . . . . . . . . .C-1
ii

Appendix D Comprehensive TracVision 4
System Wiring Diagram . . . . . . . . . . . . . . . . .D-1
Appendix E Predefined Satellite Configurations . . . . . . . . .E-1
Appendix F Startup Data Sequences . . . . . . . . . . . . . . . . .F-1
Appendix G Maintenance Port Parser Commands . . . . . . . .G-1
G.1 System Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .G-1
G.2 Manual Positioning Commands . . . . . . . . . . . . . . . . . . . . . . . . .G-2
G.3 Operational Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .G-3
G.4 Tracking and Conical Scan Commands . . . . . . . . . . . . . . . . . . .G-4
G.5 RF Board Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .G-5
G.6 Installation Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .G-7
G.7 Debug Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .G-8
List of Figures
Figure 1-1 TracVision 4 System Configuration . . . . . . . . . . . . . . . . . .1-1
Figure 2-1 Antenna Unit Dimensions . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Figure 2-2 Baseplate/Foam Seal Orientation (Bottom View) . . . . . . . .2-4
Figure 2-3 Baseplate Connector Assignments . . . . . . . . . . . . . . . . . .2-5
Figure 2-4 Bolting the Antenna Unit to the Deck (Side View) . . . . . . .2-5
Figure 2-5 Adjusting the European LNB Skew Angle . . . . . . . . . . . . .2-6
Figure 2-6 Skew Angle Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Figure 2-7 Switchplate Panel Cutout Dimensions . . . . . . . . . . . . . . . .2-7
Figure 2-8 Correctly Securing Wires within the
Switchplate Connectors . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Figure 2-9 Data Cable Wiring Arrangement . . . . . . . . . . . . . . . . . . . .2-8
Figure 2-10 Wiring the Antenna Unit Power Cable
and Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Figure 2-11 Wiring the Switchplate to Ship’s Power . . . . . . . . . . . . . . .2-9
Figure 2-12 Mounting the Switchplate Support Frame
and Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
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54-0150 Rev. E

Figure 2-13 Single Multiswitch Installation (North
American Systems Only) . . . . . . . . . . . . . . . . . . . . . . . .2-12
Figure 2-14 Multiple Multiswitch Installation (North
American Systems Only) . . . . . . . . . . . . . . . . . . . . . . . .2-12
Figure 3-1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Figure 3-2 DB9 Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Figure 4-1 TracVision 4 Antenna Unit (Baseplate Cut Away) . . . . . . .4-3
Figure 4-2 PCB Cover Plate Removal . . . . . . . . . . . . . . . . . . . . . . . .4-4
Figure 4-3 PCB Connector Locations (Rear View) . . . . . . . . . . . . . . .4-4
Figure 4-4 PCB Mounting (Top View) . . . . . . . . . . . . . . . . . . . . . . . . .4-5
Figure 4-5 Data and RF Flash Cables . . . . . . . . . . . . . . . . . . . . . . . .4-5
Figure 4-6 RF Cable Ferrules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6
Figure 4-7 New RF Board Installation . . . . . . . . . . . . . . . . . . . . . . . .4-6
Figure 4-8 Elevation Drive Mechanism . . . . . . . . . . . . . . . . . . . . . . .4-9
Figure 4-9 European LNB Removal . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Figure 4-10 U.S.-style LNB Removal . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Figure 4-11 Shipping Restraint Placement . . . . . . . . . . . . . . . . . . . . .4-12
List of Tables
Table 1-1 TracVision 4 Packing List . . . . . . . . . . . . . . . . . . . . . . . .1-1
Table 2-1 Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Table 2-2 Lengths of Provided Below-decks Cables . . . . . . . . . . .2-2
Table 2-3 Antenna Unit Kitpack Contents . . . . . . . . . . . . . . . . . . .2-3
Table 2-4 Key IRD Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Table 2-5 Available Satellite Pairs – Europe
(European LNB required) . . . . . . . . . . . . . . . . . . . . . .2-14
Table 2-6 Available Satellite Pairs – North America
(U.S.-style LNB required) . . . . . . . . . . . . . . . . . . . . . . .2-14
Table 2-7 SATCONFIG Parser Command . . . . . . . . . . . . . . . . . .2-17
Table 2-8 Satellite Transponder Data Sequence . . . . . . . . . . . . .2-18
Table 2-9 Satellite Transponder Default Data . . . . . . . . . . . . . . . .2-18
Table 2-10 Sample Satellite Configuration Data . . . . . . . . . . . . . .2-19
iv

Table 4-1 TracVision 4 Field Replaceable Units . . . . . . . . . . . . . . .4-2
Table A-1 TracVision 4 Antenna Physical Specifications . . . . . . . .A-1
Table A-2 TracVision 4 Power Specifications . . . . . . . . . . . . . . . . .A-1
Table A-3 TracVision 4 Performance Specifications . . . . . . . . . . . .A-1
Table G-1 System Commands . . . . . . . . . . . . . . . . . . . . . . . . . . .G-1
Table G-2 Manual Positioning Commands . . . . . . . . . . . . . . . . . . .G-2
Table G-3 Operational Commands . . . . . . . . . . . . . . . . . . . . . . . .G-3
Table G-4 Tracking and Conical Scan Commands . . . . . . . . . . . . .G-4
Table G-5 RF Board Commands . . . . . . . . . . . . . . . . . . . . . . . . . .G-5
Table G-6 Installation Commands . . . . . . . . . . . . . . . . . . . . . . . . .G-7
Table G-7 Debug Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . .G-8
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54-0150 Rev. E