KVH Industries TracVision 6 User manual

Satellite Television
KVHTracVision
®
6
technical
manual
•Installation
•Configuration
•Maintenance
A Guide to TracVision 6

1
54-0166 Addendum to Rev. C
TracVision 6-HP
Technical Manual Addendum
(ECO #7134)
The following changes apply to Revision C of the
TracVision 6-HP Technical Manual (KVH Part Number 54-0166).
The “=TV” configuration command printed in the manual is incorrect.
For your TracVision 6-HP system, the correct configuration command
is
=TVG6HPT , not =TVG6HP .
You will need to enter the
=TVG6HPT command whenever you replace
the main printed circuit board (PCB) or calibrate the antenna gyro, at
the steps noted below.
4.4 Replacing the PCBs and Fuses
Replacing the Main PCB
13. Type =TVG6HPT<cr> (<cr> = Press the Enter key).
4.5 Replacing the Antenna Gyro
Assembly
Calibrating the Antenna Gyro
8. Type =TVG6HPT<cr>.

TracVision 6
Technical Manual
This manual provides detailed instructions on the proper
installation, configuration, troubleshooting, and maintenance of
the KVH TracVision 6 system. Complete instructions on how to
use the TracVision 6 system is provided in the TracVision 6 User’s
Guide.
Throughout this manual, important information is marked for
your attention by these icons:
Direct questions, comments, or suggestions to:
KVH Industries, Inc. KVH Europe A/S
50 Enterprise Center Kokkedal Industripark 2B
Middletown, RI 02842-5279 USA 2980 Kokkedal, Denmark
Tel: [phone] Tel: [phone]
Fax: [phone] Fax: [phone]
E-mail: [email protected] E-mail: [email protected]
Internet: www.kvh.com Internet: www.kvh.com
If you have any comments regarding this manual, please e-mail
them to [email protected]. Your input is greatly appreciated!
A helpful tip that either directs you to
a related area within the manual or
offers suggestions on getting the
best performance from your system.
An alert to important information
regarding procedures, product
specifications, or product use.
An electrical safety warning to help
identify electrical issues that can be a
hazard to either this KVH product or
a user.
Information about installation,
maintenance, troubleshooting, or
other mechanical issues.
KVH Part # 54-0166 Rev. C
© 2004, KVH Industries, Inc. All rights reserved.
TracVision 6 Serial Number
This serial number will be required
for all troubleshooting or service
calls made regarding this product.
Welcome to TracVision 6
Click here to go to our state-
of-the-art Customer Support
web page...the fastest and
easiest way to get all of your
questions answered!

TracVision®and KVH®are registered trademarks
of KVH Industries, Inc.
TracNet™is a trademark of KVH Industries, Inc.
DVB®(Digital Video Broadcasting) is a registered trademark of the DVB Project.
DIRECTV®is a registered trademark of DIRECTV, Inc.,
a unit of the DIRECTV Group.
DISH Network™is an official trademark of
EchoStar Communications Corporation.
ExpressVu is a property of Bell ExpressVu, a wholly owned
subsidiary of Bell Satellite Services.

54-0166 i
Table of Contents
Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1.1 TracVision 6 System Overview . . . . . . . . . . . . . . . . . . . . . . .3
1.2 TracVision 6 Components . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.3 Materials Provided With the TracVision 6 . . . . . . . . . . . . . . .6
2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2.1 Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2.2 Mounting the TracVision Antenna . . . . . . . . . . . . . . . . . . . .15
2.3 Connecting the IRD(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
2.4 Wiring the Switchplate . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
2.5 Mounting the Switchplate . . . . . . . . . . . . . . . . . . . . . . . . . .26
2.6 Activating/Programming the IRD . . . . . . . . . . . . . . . . . . . .27
2.7 Installing Satellites to Track . . . . . . . . . . . . . . . . . . . . . . . .29
2.8 Setting the Skew Angle
(European Systems Only) . . . . . . . . . . . . . . . . . . . . . . . . .37
2.9 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . .38
2.10 Changing Geographic Location . . . . . . . . . . . . . . . . . . . . .40
3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
3.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
3.2 Causes and Remedies for Common
Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
3.3 IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
3.4 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . .46
3.5 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
3.6 Maintenance Port Parser Commands . . . . . . . . . . . . . . . .47
4 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
4.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . .51
4.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . .51

4.3 TracVision 6 Field Replaceable Units . . . . . . . . . . . . . . . . .52
4.4 Replacing the PCBs and Fuses . . . . . . . . . . . . . . . . . . . . .54
4.5 Replacing the Antenna Gyro Assembly . . . . . . . . . . . . . . .58
4.6 Replacing the Azimuth Limit Switch Assembly . . . . . . . . .61
4.7 Replacing the Elevation Motor and Belt . . . . . . . . . . . . . . .63
4.8 Replacing the LNB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
4.9 Preparing for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
A System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
B Switchplate Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
C Comprehensive TracVision 6 System Wiring Diagram . . . . . .75
D Startup Data Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
E Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . .81
54-0166
ii
TracVision 6 Technical Manual

Introduction
54-0166 1
1 – Introduction
This section provides a basic overview of the TracVision 6 system. It
explains how the system works and describes the function of each
component.
Contents
1.1 TracVision 6 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.2 TracVision 6 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.3 Materials Provided With the TracVision 6 . . . . . . . . . . . . . . . . . . . .6

Introduction
54-0166 3
1.1 TracVision 6 System Overview
A complete satellite TV system includes the TracVision 6 antenna
connected to the switchplate, an IRD (satellite TV receiver), and a
television set. The optional TV/SAT Switch allows you to select a
satellite at the press of a button. A desktop or laptop computer is
used to configure the system and conduct diagnostics. The
complete system is illustrated in Figure 1-1. System specifications
are provided in Appendix A on page 71.
System Compatibility
The TracVision 6 satellite antenna is fully compatible with Digital
Video Broadcasting (DVB®) satellites, as well as DIRECTV®‘s
Digital Satellite Service (DSS) satellites. The system is also fully
compatible with KVH’s TracNet™2.0 Mobile High-speed Internet
System (for more information about TracNet 2.0, please visit our
web site at www.kvh.com).
In-motion Tracking
The TracVision 6 uses a state-of-the-art actively stabilized antenna
system. Once the satellite is acquired, the antenna gyro
continuously measures the heading, pitch, and roll of your vessel
and sends commands to the antenna motors to keep the antenna
pointed at the satellite at all times.
Satellite Receiver 2
Satellite Receiver 1
Options Purchased Separately
TracVision 6 Antenna
11-16 VDC
3.5 - 4.5 Amps
Power RF
TV 1
TV 2
RF
Data
Laptop PC
PC Maintenance
TV/SAT Switch
(optional)
SatAError
OtherIndicators:
•B
othblinking
green:initializing
•E
rrorlight
blinkingred:
systemproblem
ChangingSatellites:
1.PushSelectbutton
2.WaitwhileSatAor
Bblinksgreen
3.ReadywhenSatA
orSatBstays
solidgreen
SatB
Select
Switchplate
Figure 1-1
TracVision 6 System Diagram
TracVision
Figure 1-2
TracVision Identifies and
Compensates for Vessel Motion

54-0166
4
TracVision 6 Technical Manual
Satellite Library
Your TracVision 6 includes a pre-programmed satellite library of
North American, European, and Latin American satellite
services. When configuring the TracVision 6, you may choose a
pair of satellites from the library to be active in the system and
with your IRD.
For the antenna to track and receive signals from two satellites,
they must be within 10º longitude of each other in orbit. As a
result, certain satellites can be paired only with certain other
satellites. Tables 1-1 and 1-2 list the possible satellite pairs that
may be selected in North America and Europe. In Latin America,
the system can track Galaxy3CN, Galaxy3CS, or PAS_9 (Latin
American LNB required). If the satellite service you wish to receive is
not listed in the satellite library, you may add two additional satellites
of your choice to the library.
TracVision 6’s default satellite pairs
are:
N. America (US DIRECTV):
DSS_101 & DSS_119
Europe: ASTRA1 & HOTBIRD
L. America (DIRECTV LA):
GALAXY3CN & NONE
Table 1-2
Available Satellite Pairs - Europe
(European LNB required)
Table 1-1
Available Satellite Pairs
- North America
(North American LNB required)
Astra 1 ✓✓ ✓✓ ✓
Astra 2N ✓✓✓
Astra 2S ✓✓✓
Hispasat
Hotbird WB ✓✓ ✓ ✓
Sirius ✓✓✓
Thor ✓✓
Arabsat ✓✓ ✓ ✓
Nilesat ✓✓
Astra 1 Astra 2N Astra 2S Hispasat Hotbird WB Sirius Thor Arabsat Nilesat
DSS_101 ✓✓✓
DSS_119 ✓✓✓
Echo_61 ✓✓ ✓✓
Echo_110 ✓ ✓✓✓✓
Echo_119 ✓✓ ✓✓✓
Echo_148 ✓✓ ✓✓
Expressvu ✓✓✓✓✓✓ ✓
ExpressTV ✓✓✓✓✓✓✓
DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu ExpressTV

1.2 TracVision 6 Components
Your TracVision 6 system includes the following components:
Antenna Unit
The antenna unit houses the antenna positioning mechanism, low
noise block (LNB), power supply, and control elements within a
molded ABS radome. Weathertight connectors on the bottom of
the baseplate join the power, signal, and control cabling from
belowdecks units.
Switchplate
The switchplate controls power to the antenna via the On/Off
switch. It also provides a DB9 maintenance port for connecting a
computer or TV/SAT Switch for changing satellites and
configuring the system.
Integrated Receiver Decoder (IRD)
(Satellite TV Receiver)
The IRD (purchased separately) receives satellite signals from the
antenna unit for signal processing and channel selection, and
sends the signals to the TV set for viewing. Please refer to the
user’s manual provided with your selected IRD for complete
operating instructions.
Introduction
54-0166 5
Before you can start watching
satellite TV using your TracVision
antenna, you will need to activate
your IRD. Refer to Section 2.6,
“Activating/Programming the IRD”
on page 27 for details.