KVM-TEC MASTERflex KT-6012 User manual

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MANUAL
KT - 6012 MASTERex Single Copper
KT - 6022 MASTERex Dual Copper
KT - 6013 Masterex Single Fiber
KT - 6023 Masterex Dual Fiber

Misprints, errors and technical changes reserved Misprints, errors and technical changes reserved
COMPATIBILITY
kvm-tec Extender Compatibilitykvm-tec Extender Compatibility
Easyline Flexline media4Kconnect Scalableline Matrixline Ultraline Remote
Gateway2GO
Easyline
ECOsmart
Flexline
media4Kconnect
media4Kconnect
SPECIAL
media4Kconnet
12G SDI
Scalableline
Full HD
Scalableline
4K
Matrixline
Ultraline
local
remote
not scalable
only Maxex is scalable
not scalable
not scalable
not scalable
scalable
KVM-TEC
Gewerbepark
Mitterfeld 1 A
2523 Tattendorf
Austria
www.kvm-tec.com
IHSE USA LLC
1 Corp.Dr.Suite
Cranburry NJ 08512
USA
www.ihseusa.com
IHSE GMBH Asia
158Kallang
Way,#07-13A
349245 Singapore
www.ihse.com
IHSE China Co.,Ltd
Room 814
Building 3, Kezhu Road
Guangzhou PRC
www.ihse.com.cn
IHSE GmbH
Benzstr.1
88094 Oberteuringen
Germany
www.ihse.com

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TABLE OF CONTENT
1. Introduction 8
1.1 Intended use 8
1.2 Safety instructions 9
1.3 Technical Specications 11
1.4 About your MASTERex single copper 12
1.5 About your MASTERex dual copper 14
1.6 About your MASTERex extender dual in ber 16
1.7 Product elements - MASTERex extender single in ber 18
1.8 Product elements - MASTERex extender dual ber 20
1.9 About your MASTERex backpanel 22
1.10 About the status LED 23
2. Installation of the Extender 24
2.1 Unpacking and checking the contents 24
2.2. Mounting options 26
2.2.1 Mounting pads and rubber feet 26
2.2.2 Mounting kits (optional) 26
2.3 Installing the extender 27
2.4 Quickinstallation MASTERex single copper 28
2.5 Quickinstallation MASTERex dual in copper 29
2.6 Quickinstallation MASTERex single in ber 30
2.7 Quickinstallation MASTERex dual in ber 31

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TABLE OF CONTENT
2.8 Start up 32
2.9 Replacing the SFP module 32
2.10 Removing a CATx cable 33
2.11 Removing a ber cable 33
2.12 Best practice for Windows 10 34
3. Extender settings 37
3.1 Using the on screen menu 37
3.2 System Status 38
3.3 Viewing the current rmware version 39
3.4 Features Menu 39
3.4.1 Point to Point 40
3.4.2 Matrix Switching Mode 40
3.4.3 USB Save Feature 40
3.4.4 Display the last received image „Freeze Last Image“ 41
3.4.5 USB Emulation Mode 42
3.4.6 Power redundance Alert and Link redundance Alert 42
3.4.7 Diagnosis Menu 43
3.5 DDC Menu 45
3.5.1 DDC Main (single) 46
3.5.2 DDC Second (dual) 47
3.6 Extender Settings 48

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TABLE OF CONTENT
3.6.1 Local Settings 49
3.6.2 USB Compatibility mode 50
3.6.3. USB Remote wake up 51
3.6.4 Compatibility with Linux 52
3.6.5 Bandwidth reduction 52
3.6.6 VGA Parameters 53
3.7 Remote Settings 54
3.7.1 Editing a keyboard layout 55
3.7.2 Editing keyboard shortcuts 56
3.7.3 Setting the audio volume 57
3.7.4 USB share any key 58
3.7.5 Using the power saving mode 59
3.7.6 Hiding System status menu 60
3.7.7 Change keyboard fallback modus 61
3.7.8 Lock menu 62
3.7.9 Mouse speed 63
3.7.10 Monitor sync strength 63
3.8 Update 65
3.8.1 Firmware update with Switching Manager 65
3.8.2 Firmware update with USB stick 66
3.9 Unlock an upgrade 67
3.9.1 Enable or Disable USB Memory upgrade 69

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TABLE OF CONTENT
3.9.2 Enable or Disable Sound upgrade 69
3.9.3 Enable or Disable VGA upgrade 69
3.10 About this device 70
4. Network Settings 71
4.1 Display Switching list 72
4.2 PUSH / GET List 73
4.3 Favorite List 74
4.4 Connecting, disconnecting or selecting a current workplace
connected devices 75
4.5 Searchbox-function 76
4.6 IP Management 77
5. Troubleshooting & First Aid 80
6.Maintance & Care 82
6.1 Extender care 82
6.2. Disposal 82
7. Warranty 83
7.1. Standard warranty 83
7.2 Extended warranty 83
8. Cable requirements 84
8.1 Requirements for CAT5e/6/7 cables 84
8.2 Requirements ber cables 85

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TABLE OF CONTENT
8.2.1 Multi-Mode (standard) 85
8.2.2 Single-Mode (optional) 85
9. Requirements network- switch 86
9.1 Recommended Switches 86
10. Address & phone / emails 87
11. Notes 88

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1. INTRODUCTION
Congratulations on the purchase of your new MASTERex MV/MV-F KVM Extender. You
have bought a high quality extender. These instructions are part of this product. They
contain important information regarding safety, use and disposal for every user of the
MASTERex MV and MV-F KVM Extender. Please familiarise yourself with the information
within prior to using your product. Use the product only in the manner as described and
for the areas of application as stated. When passing the product to a third party be sure
to also supply all instructions and other relevant documentation. Following proper use
and maintenance, your MASTERex MV/MV-F KVM Extender will bring you joy for many
years to come.
1.1 INTENDED USE
This product is intended to be used as a device to increase the distance that a keyboard,
monitor and mouse can be placed from a computer. This product is intended for professional
use. The product should not be used in potentially explosive environments.
The product may only be used according to the instructions as described in this manual. All
use, other than that described in this manual, is seen as unintended use. Modications in the
course of technological progress are reserved. In these user instructions the MASTERex
MV/MV-F KVM Extender is referred to as ‘product’ or ‘extender‘. The MV/PC is referred to as the
‘local unit’ (CPU) and the MV/Monitor is referred to as the ‘remote unit‘ (CON).

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1. INTRODUCTION
1.2 SAFETY INSTRUCTIONS
WARNING! Read and understand all safety instructions.
• Follow all the instructions. This will avoid accidents, re, explosions, electric shocks or
other hazards that may result in damage to property and/or severe or fatal injuries.
Please ensure that everyone who uses the product has read and followed these warnings
and instructions.
• Keep all safety information and instructions for future reference and pass them on to
subsequent users of the product.
• The manufacturer is not liable for cases of material damage or personal injury caused
by incorrect handling or non-compliance with the safety instructions. In such cases, the
warranty will be voided.
• This product is not intended for use by persons (including children) with restricted
physical, sensory or intellectual capability or lack of experience and/or knowledge, unless
they are supervised by a person who is responsible for their safety or provides them with
instructions on how to use the product.
• DANGER! Not for use in potentially explosive environments.
• DANGER! Be vigilant at all times, and always take care around this product. Do not use
electrical equipment if you are lacking in concentration or awareness, or are under the
inuence of drugs, alcohol or medication. Even a moment of inattentiveness can lead to
serious accidents and injuries when using electrical equipment. Check the product and
the cables for any damage before use. If there is any visible damage, a strong odour, or
excessive overheating of components unplug all the connections immediately and stop
using the product.
• DANGER! The MV-F KVM Extender is a Class 1 Laser Product 1 according to
DIN 40008/EN and VDE 0837.
• If the product is not installed and used in accordance with this manual, it may cause
disruptive interference with radio or television reception or affect other electronic
products in residential areas.
• Use shielded cables only to connect the components in order to avoid such interference.
Non-compliance invalidates the permission to operate this product.
• Only the mains adapter included with the product should be used as the power supply.
Do not use other adapters.
• Prior to connecting to the mains, make sure your local mains voltage matches the rating
indicated on the product.
• The product must be connected to a permanent and earthed AC wall socket.

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1. INTRODUCTION
• Protect cables from being strained, pinched or buckled and place them in a way to
prevent people from tripping over the cord.
• In particular, ensure to avoid damage to the mains adapter.
• Use the product with a suitable, properly installed and easily accessible mains power
socket. Make sure the product can be disconnected from the power socket at all times.
• Unplug the product during electrical storms or when not in use.
• DANGER! Never touch the adapter with wet hands.
• Use the product within the specied performance limits.
• Keep the product away from ammable materials such as curtains and drapes.
• Protect the mains adapter from use by third parties (particularly children). Keep the
unused mains adapter in a dry, elevated or locked location away from children.
• Do not place the product near heaters.
• Do not drop or hit the product.
• Unplug all connections before cleaning the product. Do not use wipes or chemicals
as these could damage the surface. Wipe the housing with a damp cloth. Electrical/
electronic parts must not be cleaned.
• Alterations to the product and technical modications are not permitted.

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1. INTRODUCTION
1.3 TECHNICAL SPECIFICATIONS
Type: KVM Extender (local unit and remote unit)
Model: MASTERex single and dual copper
MASTERex single and dual ber
Power supply input voltage: 100 - 240 V; 50/60 Hz AC
Power supply output: 12V; 1A (external power supply)
Power requirement: 12W VDC1A redundant pro Extender
(without connected USB devices)
Operating temperature range: 0 ºC to 45 ºC / 32 °F to 113 °F
Storage temperature range: −25 ºC to 80 ºC / −13 °F to 176 °F
Relative humidity: max. 80% (non-condensing)
Storage humidity: max. 80% (non-condensing)
Casing Material: Anodized aluminium
Dimensions: approx. 97,5 x 41 x 103,5 mm / 3.83x 1.57 x 4.7 inch
Weight: local unit 302g/0.66lbs.
remote unit 291g/0.64lbs
Expected product life: 82 820 hours / 9.5 years

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1. INTRODUCTION
1.4 ABOUT YOUR MASTERFLEX SINGLE COPPER
Local Extender (CPU)
No. Name Function
1 dvi-in DVI connection to PC
2 dvi-in DVI connection fromPC
3 USB USB to PC
4 audio in Audio in from PC
5 audio out Audio out to PC
6 kvm-link Networkcable redundant
7 kvm-link Networkcable
8 dc connection for 12V1A power supply redundant
9 dc connection 12V2A power supply
LED STATUS
yellow LINK ok
green Video ok
green blinking Video and USB activity
1
2
3
459
67 8

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1. INTRODUCTION
Remote Extender (CON)
No. Name Function
1 DVI out DVi to monitor .
2 USB USB from keyboard and mause
3 audio in Audio in from microfon etc.
4 audio out Audio to loudspeaker
5 kvm-link connection for 12 V network cable
6 kvm-link connection for CAT5/6/7 cable redundant
7 dc connection power supply 12V1A redundant
8 dc connection power supply 12 V2A
LED STATUS
yellow LINK ok
green Video ok
green blinking Video and USB activity
12
3 4
5 6 7
8

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1. INTRODUCTION
1.5 ABOUT YOUR MASTERFLEX DUAL COPPER
Local Extender (CPU)
No. Name Function
1 dvi-in DVI in 2 from PC
2 dvi-main DVI connection to PC
3 USB USB to PC
4 audio in Audio Out from PC
5 audio out Audio Out to PC
6 kvm-link connection network cable
7 kvm-link connection network cablel
8 dc connection 12V1A power supply
9 dc connection 12V1A power supply
LED STATUS
yellow LINK ok
green Video ok
green blinking Video and USB activity
1367
4 9
25
8

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1. INTRODUCTION
Remote Extender (CON)
No. Name Function
1 DVI DVI to Monitor 2
2 DVI DVI to Monitor 1
3 USB USB from Keyboard and mouse
4 audio in Audio in from Microphone.
5 audio out Audio to loudspeakerr
6 kvm-link connection for 12 V networkcable
7 kvm-link connection for CAT5/6/7 cable
8 dc connection power supply 12V1A
9 dc connection power supply 12V1A
LED STATUS
yellow LINK ok
green Video ok
green blinking Video and USB activity
13
5
6 7 8
9
24

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1. INTRODUCTION
1.6 ABOUT YOUR MASTERFLEX EXTENDER DUAL IN FIBER
Local Extender (CPU)
No. Name FunCtion
1 dvi-in DVI in 2 from PC
2 dvi-main DVI connection from PC
3 USB USB to PC
4 audio in Audio Out from PC
5 audio out Audio Out to PC
6 kvm-link connection Fibercable redundant
7 kvm-link connection for bercable
8 dc connection 12V1A power supply redundant
9 dc connection 12V1A power supply
LED STATUS
yellow LINK ok
green Video ok
green blinking Video and USB activity
1
2
3
4 5
678
9

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1. INTRODUCTION
Remote Extender (CON)
No. Name Function
1 DVI out DVI to Monitor .
2 USB USB from keyboard and mouse
3 kvm-link connection for bercable redundant
4 kvm-link connection for bercable
5 dc connection power supply 1212A redudant
6 dc connection power supply 12V1A
7 audio out Audio to loudspeaker
8 audio in Audio in from microphone etc .
LED STATUS
yellow LINK ok
green Video ok
green blinking Video and USB activity
12
7
3 4 5
6
8

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1. INTRODUCTION
1.7 PRODUCT ELEMENTS - MASTERFLEX EXTENDER SINGLE
IN FIBER
Local Extender (CPU)
No Name Function
1 dvi-out DVI connection to monitor
2 dvi-in DVI in from PC
3 USB USB to PC
4 audio in Audio in from PC
5 audio out Audio out to PC
6 kvm-link connection ber cable redundant
7 kvm-link connection bercable
8 dc connection power supply 12V1A redundant
9 dc conenction power supply
LED STATUS
yellow LINK ok
green Video ok
green blinking Video and USB activity
1
2
36 7 8
459

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1. INTRODUCTION
Remote Extender (CON)
No. Name Function
1 DVI-out DVI to Monitor.
2 USB USB from keyboard and mouse
3 audio in Audio in from microphone
4 audio out Audio out to loudspeaker
5 kvm-link connection ber cable
6 kvm-link connection ber cable redundant
7 dc connection 12V1A power supply redundant
8 dc connection power supply
LED STATUS
yellow LINK ok
green Video ok
green blinking Video and USB activity
12567
3 4 8

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1. INTRODUCTION
1.8 PRODUCT ELEMENTS - MASTERFLEX EXTENDER DUAL
FIBER
Local Extender (CPU)
No. Name Function
1 dvi-in DVI 2 connecition from PC
2 dvi-main DVI to PC
3 USB USB from PC
4 audio in Audio from PC
5 audio out Audio to PC
6 kvm-link connection networkcable redundant
7 kvm-link connection networkcable
8 dc connection power supply 12V1A redundant
9 dc connection power supply 12V1A
LED STATUS
yellow LINK ok
green Video ok
green blinking Video and USB activity
1
2
3678
4 5 9