Lenovo ThinkServer TS100 User manual

ThinkServer TS100 Ty pes 6431, 6432, 6433, 6434
Installation Guide

ThinkServer TS100 Ty pes 6431, 6432, 6433, 6434
Installation Guide

Note:
Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 81, and
the Warranty and Support Information document on the ThinkServer Documentation DVD.
Second Edition (April 2009)
©Copyright Lenovo 2008, 2009.
Portions ©Copyright International Business Machines Corporation 2008.
All rights reserved.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted
rights to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered
pursuant aGeneral Services Administration ″GSA″contract, use, reproduction, or disclosure is subject to restrictions
set forth in Contract No. GS-35F-05925.

Contents
Safety ...............v
Chapter 1. Introduction ........1
Notices and statements in this document .....4
Major components of the server ........5
Chapter 2. Installing optional devices ..7
Installation guidelines ...........7
System reliability guidelines ........8
Working inside the server with the power on ..8
Handling static-sensitive devices.......9
Removing the side cover ..........10
Removing the two-piece bezel ........11
Installing amemory module.........13
Installing adrive ............17
Installing aCD or DVD drive .......18
Installing atape drive ..........20
Installing ahot-swap SAS or hot-swap SATA
hard disk drive ............21
IDs for hot-swap hard disk drives ......23
Installing asimple-swap SATA hard disk drive 24
Power and signal cables for internal drives ...26
Installing an adapter ...........26
Completing the installation .........30
Reinstalling the two-piece bezel ......30
Reinstalling the side cover ........32
Connecting the cables ..........33
Updating the server configuration ......34
Chapter 3. Server controls, LEDs, and
power ...............35
Front view...............35
Rear view ...............37
Server power features ...........38
Turning on the server ..........38
Turning off the server ..........38
Chapter 4. Configuring the server ...41
Using the ThinkServer EasyStartup DVD .....41
Before you use the ThinkServer EasyStartup DVD 42
Configuring RAID ...........42
EasyStartup overview ..........43
Installing your operating system without using
EasyStartup .............44
Installing ThinkServer EasyManage software ...45
Installation requirements .........45
Installation order ...........45
Installing Windows Components on the Core
Server ...............46
Uninstalling the LANDesk Software Agent ...46
Using the Configuration/Setup Utility program ..47
Using the Boot Menu program ........47
Enabling the Broadcom NetXtreme Gigabit Ethernet
Boot Agent ..............47
Configuring the Broadcom NetXtreme Gigabit
Ethernet controller ............48
LSI Configuration Utility program.......48
Chapter 5. Solving problems .....51
Diagnostic tools overview .........51
POST beep codes ............51
POST error codes ............52
Troubleshooting tables...........62
CD or DVD drive problems ........63
Diskette drive problems .........64
General problems ...........64
Hard disk drive problems ........64
Intermittent problems ..........65
Keyboard, mouse, or pointing-device problems 66
Memory problems ...........67
Microprocessor problems .........68
Monitor problems ...........68
Optional-device problems ........70
Power problems ............71
Serial-device problems..........72
EasyStartup problems ..........72
Software problems ...........73
Universal Serial Bus (USB) device problems ..74
System-board LEDs............75
Appendix A. Getting help and technical
assistance .............77
Before you call .............77
Using the documentation ..........77
Getting help and information from the World Wide
Web .................78
Calling for service ............78
Using other services ...........79
Purchasing additional services ........79
Lenovo Taiwan product service........79
Appendix B. Notices .........81
Trademarks ..............82
Important notes .............82
Waste electrical and electronic equipment (WEEE)
notices ................83
Recycling statements for Japan ........84
Battery return program ..........85
German Ordinance for Work gloss statement ...86
Electronic emissions notices .........86
Federal Communications Commission (FCC)
statement ..............86
Industry Canada Class Aemission compliance
statement ..............86
Avis de conformité àla réglementation
d'Industrie Canada ...........87
Australia and New Zealand Class Astatement .87
United Kingdom telecommunications safety
requirement .............87
©Lenovo 2008, 2009. Portions ©IBM Corp. 2008. iii

European Union EMC Directive conformance
statement ..............87
German Class Acompliance statement ....87
Japanese Voluntary Control Council for
Interference (VCCI) statement .......88
Taiwanese Class Awarning statement ....89
Lenovo product service information for Taiwan 89
Chinese Class Awarning statement .....89
Korean Class Awarning statement .....89
Index ...............91
iv ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
©Lenovo 2008, 2009. Portions ©IBM Corp. 2008. v

Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
Each caution and danger statement in this document is labeled with a
number. This number is used to cross reference an English-language
caution or danger statement with translated versions of the caution or
danger statement in the Safety Information document.
For example, if acaution statement is labeled “Statement 1,”
translations for that caution statement are in the Safety Information
document under “Statement 1.”
Be sure to read all caution and danger statements in this document
before you perform the procedures. Read any additional safety
information that comes with the server or optional device before you
install the device.
vi ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide

Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid ashock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
vConnect all power cords to aproperly wired and grounded electrical outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety vii

Statement 2:
CAUTION:
When replacing the lithium battery, use only the battery recommended by the
manufacturer. If your system has amodule containing alithium battery, replace
it only with the same module type made by the same manufacturer. The battery
contains lithium and can explode if not properly used, handled, or disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
viii ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide

Statement 3:
CAUTION:
When laser products (such as CD drives, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
vUse of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode.
Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety ix

Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
1
2
xThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide

Statement 8:
CAUTION:
Never remove the cover on apower supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these
components. If you suspect aproblem with one of these parts, contact aservice
technician.
Statement 12:
CAUTION:
The following label indicates ahot surface nearby.
Statement 13:
DANGER
Overloading abranch circuit is potentially afire hazard and ashock hazard
under certain conditions. To avoid these hazards, ensure that your system
electrical requirements do not exceed branch circuit protection requirements.
Refer to the information that is provided with your device for electrical
specifications.
Safety xi

Statement 15:
CAUTION:
Make sure that the rack is secured properly to avoid tipping when the server
unit is extended.
xii ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide

Chapter 1. Introduction
This Installation Guide contains instructions for setting up the Lenovo®
ThinkServer™TS100 Machine Types 6431, 6432, 6433, 6434 server and basic
instructions for installing some optional devices. More detailed instructions for
installing optional devices are in the User Guide on the ThinkServer Documentation
DVD, which comes with the server. This document contains information about:
vSetting up and cabling the server
vStarting and configuring the server
vInstalling some optional devices
vSolving problems
If firmware and documentation updates are available, you can download them
from the Lenovo Web site. The server might have features that are not described in
the documentation that comes with the server, and the documentation might be
updated occasionally to include information about those features, or technical
updates might be available to provide additional information that is not included
in the server documentation. To check for updates, complete the following steps.
Note: Changes are made periodically to the Lenovo Web site. Procedures for
locating firmware and documentation might vary slightly from what is
described in this document.
1. Go to: http://www.lenovo.com/support.
2. Enter your product number (machine type and model number) or select
Servers and Storage from the Select your product list.
3. Select Servers and Storage from the Brand list.
4. From Family list, select ThinkServer TS100,and click Continue.
5. Click Downloads and drivers for firmware updates, or click User's guides and
manuals for documentation updates.
The server comes with aThinkServer EasyStartup DVD to help you configure the
hardware, install device drivers, and install supported operating systems.
The server comes with alimited warranty. For information about the terms of the
warranty and getting service and assistance, see the Warranty and Support
Information document.
You can obtain up-to-date information about the server and other Lenovo®server
products at: http://www.lenovo.com/thinkserver.
Record information about the server in the following table. You will need this
information when you register the server with Lenovo.
Product name ThinkServer TS100
Machine type 6431, 6432, 6433, 6434
Model number _____________________________________________
Serial number _____________________________________________
Key serial number _____________________________________________
Key manufacturer _____________________________________________
©Lenovo 2008, 2009. Portions ©IBM Corp. 2008. 1

Key phone number _____________________________________________
2ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide

The model number and serial number 1 are on the lower-right side of the bezel,
as shown in the following illustrations. This illustration might differ slightly from
your hardware.
Note: This illustration shows ahot-swap model. Anon-hot-swap hard disk drive
model is also available.
Important: The server keys cannot be duplicated by alocksmith. If you lose them,
order replacement keys from the key manufacturer. The key serial
number and the telephone number of the manufacturer are on atag
that is attached to the keys.
If you plan to install the server in arack, you must purchase aTower-to-Rack Kit.
For alist of supported optional devices for the server, see http://
www.lenovo.com/accessories.
Chapter 1. Introduction 3

Notices and statements in this document
The caution and danger statements in this document are also in the multilingual
Safety Information document, which is on the ThinkServer Documentation DVD. Each
statement is numbered for reference to the corresponding statement in the Safety
Information document.
The following notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you
avoid inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or data.
An attention notice is placed just before the instruction or situation in which
damage might occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. Acaution statement is placed just before the description of apotentially
hazardous procedure step or situation.
vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. Adanger statement is placed just before the
description of apotentially lethal or extremely hazardous procedure step or
situation.
4ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide

Major components of the server
Blue on acomponent indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close alatch, and so on.
Orange on acomponent or an orange label on or near acomponent indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component
while the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing aspecific hot-swap
component for any additional procedures that you might have to perform before
you remove or install the component.
The following illustration shows the major components in the server.
Note: The illustrations in this document might differ slightly from your hardware.
1 EMC shields 12 Front adapter- support bracket
2 Optical drive 13 Hard disk drive fan assembly
3 Filler panels 14 SAS/SATA controller
4 Upper bezel 15 Microprocessor
5 Lower bezel 16 Heat sink
6 SATA filler panel 17 Cover
7 SATA hard disk drive (some models) 18 Hot-swap power supply
8 SAS filler panel 19 Non-hot-swap power supply
9 Hot-swap hard disk drive (some
models)
20 System board
10 Diskette drive (optional) 21 DIMM
11 Drive cage 22 Rear system fan
Chapter 1. Introduction 5

6ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide