Lucent Technologies Definity 8410 User manual

555-230-763
Comcode 107985541
Issue 2
June 1997
DEFINITY®
Enterprise Communications Server (ECS)
Release 5
8410 Voice Terminal User’s Guide

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763 Issue 2
June 1997
Page ii
NOTICE
While reasonable efforts were made to ensure that the information in this document
was complete and accurate at the time of printing, Lucent Technologies can assume no
responsibility for any errors. Changes or corrections to the information contained in
this document may be incorporated into future issues.
TO ORDER COPIES OF THIS DOCUMENT
Contact: Lucent Technologies Publications Center
P.O. Box 4100
Crawfordsville, IN 47933
Domestic: 1 800 457-1235 International: 1 317 361-5353
Domestic Fax: [phone] International Fax: [phone]
Order: Document No. 555-230-763
Issue 2, June 1997
For more information about related documents, see Business Communications
Systems Publications Catalog, 555-000-010.
HEARING AID COMPATIBILITY
This voice terminal is Hearing Aid Compatible (HAC). In addition, some units have
“HAC” printed on them.

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763 Issue 2
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YOUR RESPONSIBILITY FOR YOUR SYSTEM’S SECURITY
You are responsible for the security of your system. Lucent Technologies does not
warrant that this product is immune from or will prevent unauthorized use of
common-carrier telecommunication services or facilities accessed through or
connected to it. Lucent Technologies will not be responsible for any charges that result
from such unauthorized use. Product administration to prevent unauthorized use is
your responsibility and your system manager should read all documents provided
with this product to fully understand the features available that may reduce your risk
of incurring charges.
TRADEMARKS
DEFINITY and AUDIX are registered trademarks of Lucent Technologies.
REFERENCES TO AT&T
Any references within this text to American Telephone and Telegraph Corporation or
AT&T should be interpreted as references to Lucent Technologies Incorporated. The
exception is cross-references to books published prior to December 31, 1996, which
retain their original AT&T titles.
Prepared by ©1997 Lucent Technologies
BCS Product Documentation Development All Rights Reserved
Middletown, New Jersey 07748-9972 Printed in USA

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763 Issue 2
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DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763 Issue 2
June 1997
Contents
Your 8410 Voice Terminal 1
A Quick Look at the Features 9
Voice Features 9
Display Features and Features Used with the Softkeys 15
How to Use the Features 17
General Instructions 17
Conventions Used in The Following Procedures 19
Troubleshooting (Later in This Guide) 20
Quick Reference Lists (at the Back of This Guide) 20
Using the Display, Softkeys and Display Control Buttons 21
Entering Softkey Mode and Viewing the Three Feature
Option Screens 22
Other Softkey Features That May Be On Your Display 25
Using the Softkeys to Activate a Feature 27
Resetting the Speakerphone with the Softkeys
(When Powering Up the Voice Terminal) 29

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763
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Voice Feature Procedures 31
Handset and Speaker 31
Abbreviated Dialing (AD) 31
Automatic Callback 37
Bridging/Manual Exclusion 39
Call Coverage/Consult 41
Call Forwarding All Calls 43
Call Park 45
Call Pickup 47
Conference 48
Drop 50
Handset Volume 51
Hold 52
Intercom (Automatic/Dial) 53
Last Number Dialed 56
Leave Word Calling (LWC) 57
Message 59
Mute 60
Priority Calling 61

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763
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Reset Speakerphone 63
Select Ring (and Ringer Volume) 66
Send All Calls 69
Speaker 71
Speakerphone 73
Test 77
Transfer 78
Display Feature Procedures 79
Call Information 79
Directory 81
Exit (Normal) 83
Inspect 83
Message Retrieval 85
Normal (Exit) 87
Stored Number 87
Time/Date 89
Timer 90

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763
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Tones and Their Meaning 91
Ringing Tones 91
Feedback Tones 91
Troubleshooting 93
System 75 Version Notes 96
Key Words to Know 97
Quick Reference Lists 103

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Your 8410 Voice Terminal
The 8410 voice terminal is available in two models: the 8410D has a display; the 8410B is
a basic set without a display. The display, along with the softkeys and display control
buttons, offers the user valuable added functionality. However, both models are
comprehensively equipped so you can make the best use of the many features of the
DEFINITY®Communications System Generic 1 and Generic 3, the DEFINITY®
Enterprise Communications Server (ECS), Release 5, and of System 75.
Figure 1 and Figure 2 show two different versions of the 8410, in this case, the
display-equipped model.
•On the 8410 voice terminal shown in Figure 1, the button allows you to
access two additional features. You can select a personalized ringing pattern for
your voice terminal by pressing and then . With this version of the
8410, you can also manually adjust the acoustical quality of the built-in
speakerphone for its surrounding environment (the Reset Speakerphone feature)
by pressing followed by .
•The version of the 8410 voice terminal shown in Figure 2 has a button
which allows you to select a personalized ringing pattern for your voice terminal.
You do not need to manually reset your speakerphone with this version.
Before using your 8410 voice terminal, look at Figures 1 and 2 below and on the next
page in order to familiarize yourself with the type of voice terminal you are using and then
read the description and procedures for each feature you wish to access.
Shift
Shift Hold
Shift Speaker
Ring

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763 Issue 2
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Figure 1. One Version of the 8410D Voice Terminal (with Display)
Volume
Shift Transfer
Test Conf
Mute Drop
Speaker Hold
Reset Spkr
123
456
789
ABC DEF
MNOJKLGHI
PQRS TUV WXYZ
*
O#
Dial pad
Handset
Hold/Ring
Transfer button
Conference button
Shift button
10 Call appearance/
feature buttons
Message light
Test button
Mute button
Speaker/Reset
Softkeys
Display
NextPrevMenu Exit
Display
control
buttons
Handset jack
Line jack (on back
of voice terminal)
Speakerphone/
headset adapter
jack (on back of
voice terminal)
Ring
Drop
button
button
Speaker button
Volume control
button
LINE
Message