Lucent Technologies Galilee 960a User manual

User’s Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Guide d’utilisation . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bedienungsanleitung . . . . . . . . . . . . . . . . . . . . . . . . . .
Manual de usuario . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gebruiksaanwijzing . . . . . . . . . . . . . . . . . . . . . . . . . . .
Galilée 960 α & 930 α
21663D
108129362
December 1997

Contents
2
Introduction
Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Your terminal
Your first calls
Call a coworker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Place an automatic callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Leave a message to a coworker . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Enter an established call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Call any member of a group of coworkers . . . . . . . . . . . . . . . . . . . . 6
Call an outside party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Use the system directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Use your personal directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Redial the last number dialed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Keep track of time spent on a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Answer an internal call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Answer a trunk call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Retrieve a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Play a voice message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Answer a call placed to a coworker . . . . . . . . . . . . . . . . . . . . . . . . . 9
Page an individual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Answer a paging announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
With a call in progress
Place a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Return to the held call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Speak to two parties in turn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Set up a three-party conference call . . . . . . . . . . . . . . . . . . . . . . . . 10
Transfer a call to a coworker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Transfer a trunk call to an outside number . . . . . . . . . . . . . . . . . . . 11
Park a trunk call and retrieve it from another extension . . . . . . . . . 11
Override the restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Your personal touch
Answer incoming internal calls automatically . . . . . . . . . . . . . . . . . 13
Store numbers in your personal directory . . . . . . . . . . . . . . . . . . . . 13
Select a display message language . . . . . . . . . . . . . . . . . . . . . . . . 13
Enter an alarm call request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Administer the additional feature buttons . . . . . . . . . . . . . . . . . . . . 14
Redirect your calls to an extension number . . . . . . . . . . . . . . . . . . 15
Redirect your trunk calls to an outside number . . . . . . . . . . . . . . . . 16
Prevent phone interruptions and internal calls . . . . . . . . . . . . . . . . 16
Glossary
Available features with their access codes . . . . . . . . . . . . . . . . . . . 17

Introduction
Check with your system manager to see which features are available to you.
3
Introduction
Important
Generally speaking telephone systems are configured in such a way that :
• Extension numbers are included between 300 and 399.
• Features can be accessed by dialing the appropriate (1, 2 or 3-digit) access codes.
Nevertheless, some telephone systems may present some differences such as :
• Extension numbers included between 100 and 899 or between 1000 and 8999.
• Features to be accessed by dialing the appropriate (2, 3 or 4-digit) access codes (where
the first digit is , or a digit from 1 to 8 and represented as P ).
•
Feature access codes :
Check with your system manager to see which features are available to you.
Note :Your terminal may only be connected to a telephone system from the same manufacturer.
Features Access codes
Factory-setting Option
System AD numbers P 8200 to P 8999 P 8000 to P 8799
Personal AD numbers P 810 to P 819 P 890 to P 899
Memory 80 88
Common outgoing 0 9
Attendant 9 0
Trunk numbers P 410 to P 449 P 411 to P 442
Extension group numbers P 4501 to P 4532 P 451 to P 458

Your terminal
4
Check with your system manager to see which features are available to you.
Your terminal
1. Program button : used to access the programming procedure.
2. Mute button : used to turn off the microphone associated with the handset so the other
person on the call cannot hear you.
3. Conference button : used to set up a conference call of up to three people including
yourself.
4. Forward button : used to redirect your calls to an extension number.
5. Ringer button : used to turn on/off the tone ringer when you are a member of a group
and wish/do not wish to receive incoming trunk calls addressed to the group.
6. Dial pad : used to dial telephone or extension numbers and access features by means of
codes which are found in the glossary.The‘5’ button has a raised point for visually-
impaired users.
7. R button : check with your system manager to know how to use this button.
8. Redial button : used to automatically redial the last outside number you dialed.
9. Hold button :used to place a call on hold until you can return to it or transfer it to another
2
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5
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11 12 13 14 15 16 17
18
19
20
21
22
WE-23-JUN 11:33
See message ?

Your terminal
Check with your system manager to see which features are available to you.
5
extension.
10.Return button : used to return to the held call.
11.Volume control button : used to lower the volume of
• the speaker with a call in progress
• the tone ringer with an internal call coming in
• the tone ringer with a trunk call coming in
• the background-music when the terminal is idle.
12.Speaker button : used to access the Speakerphone (listen and talk) feature for hands-
free communication.
13.Volume control button : used to raise the volume of
• the speaker with a call in progress
• the tone ringer with an internal call coming in
• the tone ringer with a trunk call coming in
• the background-music when the terminal is idle.
14.Message light : goes on when an Automatic callback has been placed or a voice mes-
sage recorded in your voice mail box when a voice messaging system is connected to
the telephone system.
15.Delete button : used to delete the last character entered in alphabetical mode.
16.OK button : used to activate the displayed feature.
17.Space button : used to enter a space in the alphabetical mode.
18.Next button : used to go forth to the next feature.
19.Previous button : used to go back to the previous feature.
20.Thirteen or twenty six additional feature buttons :used for a quick and easy access to
features or numbers (outside or extension).The status lights next to these buttons
give useful information about the feature, the extension or the trunk:
• On steadily : feature is active, extension is busy or trunk is busy.
• Off : feature is inactive, extension is idle or trunk is idle.
• Flashing quickly :feature is available, extension is ringing or trunk on which a call is
coming in.
• Flashing slowly : trunk on which a call is on hold.
Any feature programmed into an additional feature button will no longer be displayed.
21.Directory button : used to access the system directory.
22.Interactive display : allows to select and access features and provides updated call-
related and message information.
The first line shows the date and time when the terminal is idle, call-related information
when the terminal is active or the selected feature.
The second line shows the available feature prompting or call-related information when a
call is being received.

Your first calls
6
Check with your system manager to see which features are available to you.
Your first calls
Call a coworker
As the Speakerphone feature is automatically activated on your terminal, you are in hands-
free communication.
• Dial your coworker’s extension number.
Place an automatic callback
If the extension you are calling is busy or unanswered, you may automatically place another
call to your coworker.
• Press the OK button.
The «Automatic callback» feature will send you a ring as soon as the previously busy or
unanswered extension is available.
Leave a message to a coworker
If the extension you are calling is busy or unanswered, you may leave your coworker a mes-
sage to call you back.
• Press the Next button to select the «Leave word calling» feature.
• Press the OK button.
The indication “See message” will be displayed at the called party’s voice terminal.
Enter an established call
If the extension you are calling is busy, you may enter your coworker’s call (this feature is
also known as «Intrusion-call offer»).
• Press the Intrusion button or dial the «Intrusion-call offer» access code P 46 .
Note : - The display tells you what type of call (internal, outside or conference) you are entering.
- The intrusion timeout interval is administrable (1-30 seconds).The people on the call hear an intrusion tone
(beep).
Call any member of a group of coworkers
• Dial the group (department) number P 4501 to P 4532 .
311 JOHN
Auto callback ?
311 JOHN
Auto callback ? 311 Auto callback ?
311 JOHN
Auto callback ? 311 Leave word call?
311 IntrudeOut
4502 PURCHASE
Drop ?

Your first calls
Check with your system manager to see which features are available to you.
7
Call an outside party
• Dial the outdial code 0 (also known as system access digit).
• Dial the outside telephone number.
Use the system directory
To place a call to an outside party whose telephone number is stored in the system directory,
you may key in a name.
• Press the Directory button.
• Enter the first letters of the name.
Note : If your terminal has 13 additional feature buttons, you can access 2 different letters with the same button :press
it once if you wish to select the first letter, but press it twice rapidly if you wish to select the second letter.
• Press the Next button to display in alphabetical order all the names beginning with the
letters you entered.
When the requested name is displayed:
• Press the OK button to place the trunk call.
You may place a call to a coworker in the same way.
• Press the Next button to select the «Enter name internal» feature.
Use your personal directory
To place a call to an outside party whose telephone number belongs to your personal direc-
tory, you may directly enter the appropriate abbreviated number.
• Dial the «Directory» access code P 8 .
• Dial the list item 10 to 19 .
Redial the last number dialed
When the outside number you are calling is busy or unanswered, you may continue to dial
the number by pressing the Redial button twice.
15 041534222
Call duration ?
Enter name
external : LUCENT
LUCENT RENNES
8202 Place call?
LUCENT SAUMUR
8440 Place call?
AD Nb :

Your first calls
8
Check with your system manager to see which features are available to you.
Keep track of time spent on a call
While conversing, you may keep track of time spent on a call (this feature is also known as
«Timer»).The call charges will be displayed as well.
• Press the OK button.
This information is also available when your terminal is idle.
• Press the Next button to select the «Last call charge» feature.
• Press the OK button.
• Press the Next button to select the «Call charges» feature.
Answer an internal call
• Press the OK or Speaker button.
Note : If you prefer internal hands-free communication, you may activate the «Internal auto answer» feature. In that
case, you are directly connected to the calling party after 2 ringing tones.
Answer a trunk call
• Press the OK or Speaker button.
The display shows in turn the called
(BOB SMITH in this example) and the calling (LUCENT
RENNES in this example)
parties’ identification.
Note : - The calling party ‘s identification may appear in the form of a name (if the calling party’s number is stored in
the system directory), a telephone number (caller identification sent by the network) or the message “outside
call”.
- The called party ‘s identification may appear in the form of a name, a telephone number or stay void accord-
ing to the system administration.
Retrieve a message
To display the message, i.e. sender, date and time (this feature is known as «Message
retrieval»):
• Press the OK button.
To return a call to the message sender:
• Press the OK button.
To erase the message without returning a call to the sender:
• Press the Next button to select the «Erase message» feature (also known as «Cancel
leave word calling»).
• Press the OK button twice.
15 066778899
Call duration ? 15 12:45 36,99 View nb dialed ?
WE-23-JUN 11:33
310 BRENDA WE-23-JUN 11:33 310 CALL
WE-23-JUN 11:33
11 -> BOB SMITH WE-23-JUN 11:33 <- LUCENT RENNES
WE-23-JUN 11:33
See message ?
WE-23-JUN 11:33
MESSAGE 310 WE-23-JUN 11:33 we-23-jun 08:05

Your first calls
Check with your system manager to see which features are available to you. 9
Play a voice message
If your telephone system is equipped with a voice messaging system, your callers are able to
record messages in your voice mailbox. To play the recorded messages (this feature is
known as «Voice message retrieval»):
• Press the OK button twice.
Answer a call placed to a coworker
You may handle a call at your terminal for a coworker who is absent or otherwise unable to
answer.
• Dial your coworker’s extension number.
• Press the OK button.
Page an individual
You may make an announcement to summon a person to the nearest telephone or to deliver
messages.Paging is done through idle speakerphones and voice paging equipment.
To make a paging announcement to an individual or a group of coworkers:
• Dial the extension or group (department) number
• Dial the «Paging» access code P46 and talk.
To make a paging announcement to all the extensions within the system:
• Dial the «Page all» access code P460 and talk.
To make a paging announcement in all the premises through loudspeakers in the ceiling:
• Dial the «Loudspeaker page» access codeP469 and talk.
Note :The paging timeout interval is set at 15 seconds.
Answer a paging announcement
• Pick up the handset at the nearest telephone.
• Dial the «Answer-back» access codeP60 to be connected to the paging party.
Note :You have 2 minutes to answer a paging announcement.
WE-23-JUN 11:33
VOICE MAIL MSG VS1 VOICE MAIL Drop ?
310 BRENDA
Call pickup ? 310 BUSY Call pickup ?
4502 PURCHASE 4502 PAGE
PAGE PAGE ALL
PAGE LOUDSPEAKER

With a call in progress
10 Check with your system manager to see which features are available to you.
With a call in progress
Place a call on hold
You may place a call on hold anytime you have to interrupt the conversation to answer
another call, place a new call or perform some other task.You have to place a call on hold
before you transfer it to another extension or outside number.
• Press the Hold button.
Return to the held call
• Press the Return button.
Speak to two parties in turn
When you answer a new call while active on another, you may speak to the two parties in
turn.
• Press the OK button.
Set up a three-party conference call
You may add a call you have placed on hold to another call you are connected to and thus
establish a three-party conversation.
• Press the Conference button.
To temporarily withdraw from the conference and leave the other two parties connected :
• Press the OK button.
Note :The use of ISDN trunks and conference withdrawal are mutually exclusive.
To reenter the conference after withdrawal :
• Press the Conference button.
Transfer a call to a coworker
To send the present call from your terminal to another extension :
• Press the Hold button.
• Dial your coworker’s extension number.
• Press the Speaker button or hang up.
15-
Return to call ?
15-
Return to call ? 15 1:45 1,50 View nb dialed ?
311 JOHN
Toggle ? 15 066778899 Toggle ?
311 JOHN
Withdraw conf. ? 15 066778899 Withdraw conf. ?