Lucent Technologies MDW 9030P Quick start guide

TransTalk™9000
Digital Wireless System
MDW 9030P Wireless Pocketphone
Installation and Use
503-801-160
Comcode 107972010
Issue 2
March 1997

Copyright ©1997 Lucent Technologies Lucent Technologies 503-801-160
All Rights Reserved Comcode 107972010
Printed in U.S.A. Issue 2
March 1997
Notice
Every effort was made to ensure that the information in this book was complete and
accurate at the time of printing. However, information is subject to change. The pictures in
this book are for illustrative purposes only; your actual hardware may look slightly different.
Federal Communications Commission (FCC) and Industry Canada (IC) Information
For details, see Appendix B.
Security
Toll fraud, the unauthorized use of your telecommunications system by an unauthorized
party (for example, persons other than your company’s employees, agents, subcontrac-
tors, or persons working on your company’s behalf) can result in substantial additional
charges for your telecommunications services. You are responsible for the security of your
system. There may be a risk of toll fraud associated with your telecommunications system.
You are responsible for programming and configuring your equipment to prevent unautho-
rized use. Your system administrator should read all documents provided with this product
to fully understand the features that can introduce the risk of toll fraud and the steps that
can be taken to reduce that risk. Lucent Technologies does not warrant that this product is
immune from or will prevent unauthorized use of common-carrier telecommunication
services or facilities accessed through or connected to it. Lucent Technologies will not be
responsible for any charges that result from such unauthorized use.
Trademarks
TransTalk is a trademark of Lucent Technologies and DEFINITY, MERLIN, MERLIN LEG-
END, PARTNER, and SYSTIMAX are registered trademarks of Lucent Technologies. Supra
is a registered trademark of Plantronics, Inc.
Warranty
Lucent Technologies provides a limited warranty for this product; see Appendix A.
Ordering Information
The order number for this book is 503-801-160. The order number for the MDW 9030P
Wireless Pocketphone Quick Reference is 503-801-161. To order additional copies of
these reference materials, call 1 800 457-1235 or 1 317 361-5353. To order parts and
accessories, see “Ordering Replacement & Optional Parts” in Chapter 4.
Customer Support
In the continental U.S., call 1 800 628-2888 if you need assistance when using your
wireless phone with a PARTNER, MERLIN, or MERLIN LEGEND system. Consultation
charges may apply. For all other systems, follow the procedure you normally use to get
support for your communications system.
Outside the continental U.S., contact your Lucent Technologies Representative or local
Authorized Dealer.

ii
ii
i
Contents
1 Introduction 1-1
About TransTalk™ 9000 Products 1-1
What Is a Wireless Phone? 1-1
TransTalk 9000 System 1-1
About the MDW 9030P Pocketphone 1-3
Privacy Information 1-3
Where Can You Use Your Pocketphone? 1-3
Parts List 1-4
Additional Parts 1-5
Spare Battery and Headset 1-6
2 Installing the MDW 9030P Pocketphone 2-1
Important Safety Instructions 2-1
Guidelines for Safe and Efficient Operation 2-2
Basic Safety Precautions for Installation and Use 2-3
Additional Safety Instructions
for Installation Personnel 2-4
AC Outlet Check 2-5
Radio Modules and Carriers 2-6
Key Components 2-7
Positioning a Radio Module or Carrier(s) 2-9
Wireless Test Mode 2-11
Installing a Single Radio Module 2-13
Setting the Power Level 2-15
Setting the Control/Expansion DIP Switch 2-17
Installing a Single Carrier on a Shelf or Desk 2-18
Installing a Single Carrier on a Wall 2-21
Installing Multiple Carriers 2-24
Installation Self-Test 2-29
Handset 2-30
Inserting and Removing the
Handset’s Battery Pack 2-30
Changing the Communications System Setting 2-31
Filling Out the Handset Label 2-32

iiii
iiii
ii
Battery Charger 2-33
Positioning the Battery Charger 2-33
Installing the Battery Charger 2-33
Inserting a Battery Pack into
the Spare Battery Compartment 2-35
Removing a Battery Pack
from the Spare Battery Compartment 2-35
Inserting the Handset into the
Battery Charger's Handset Cradle 2-36
Removing the Handset
from the Handset Cradle 2-36
3 Using the MDW 9030P Pocketphone 3-1
Important Safety Instructions 3-1
The Handset 3-1
Handset Controls 3-2
Column and Select Buttons 3-3
Handset Display 3-4
Volume Control 3-7
Carrying Your Pocketphone 3-7
Antenna 3-8
Changing the Handset Settings 3-8
Test Modes 3-12
"Waking Up" the Phone 3-15
Making a Call 3-15
Answering a Call 3-15
Manually Selecting a Line or Programmed Button 3-16
Preselecting a Line 3-16
Using a Headset 3-17
The Battery Charger 3-19
Battery Charger Features 3-19
Extending Battery Life 3-21

iiiiii
iiiiii
iii
4 Maintaining the MDW 9030P Pocketphone 4-1
Important Safety Instructions 4-1
Removing a Radio Module
from the Carrier 4-1
Swapping Extensions 4-3
Replacing the Antenna 4-4
Ordering Replacement & Optional Parts 4-5
5 Troubleshooting 5-1
Procedures 5-1
Installation Problems 5-1
Handset Problems 5-4
Battery Problems 5-6
Voice Quality Problems 5-7
Range Problems 5-10
Battery Charger Problems 5-13
6 MDW 9030P Pocketphone Compatibility 6-1
Programming and
Call Handling Instructions 6-1
Programming Features for PARTNER,
MERLIN, and MERLIN LEGEND Systems 6-2
Communications System Compatibility 6-3
PARTNER Systems 6-3
MERLIN Systems 6-5
System 25, System 75, System 85, and
DEFINITY Systems 6-9
Warranty and Repair Information A-1
Lucent Technologies Limited Warranty
and Limitation of Liability A-1
Limitation of Liability A-2
Repair Information A-2
In-Warranty Repairs A-2
Post-Warranty Repairs A-3

iviv
iviv
iv
B Regulatory Information B-1
C Specifications C-1
IN Index IN-1
Battery Charger Wall-Mounting Template Last Page

Introduction 1-1
Introduction 1
About TransTalk™ 9000 Products
Congratulations on the purchase of your new TransTalk 9000 Digital Wireless System MDW
9030P Pocketphone. MDW stands for "Multi-Line Digital Wireless." The MDW 9030P Pocket-
phone is the latest addition to the TransTalk 9000 family of wireless products, which also
includes the MDW 9000 Telephone and the MDW 9010 Telephone. All of these phones are
designed to Lucent Technologies' high standards for convenience, reliability, and innovation.
TransTalk 9000 products are designed to work with your communications system (PART-
NER , PARTNER II, PARTNER Plus, MERLIN , MERLIN II, MERLIN Plus, MERLIN LEGEND ,
System 25, System 75, System 85, or DEFINITY ) to provide wireless flexibility.
What Is a Wireless Phone?What Is a Wireless Phone?
What Is a Wireless Phone?What Is a Wireless Phone?
What Is a Wireless Phone?
A wireless phone has no handset cord and no telephone line cord, so it is portable. This
portability lets you move around freely, without giving up the features of a wired phone.
With a wireless phone, you can make and receive calls even when you are away from your
desk, thus remaining accessible and responsive to your customers and coworkers as you
move around your work area. Time-sensitive work issues will not need to wait until you are
back at your desk, and you can reduce the number of (sometimes costly) phone calls you
must return.
TransTalk 9000 SystemTransTalk 9000 System
TransTalk 9000 SystemTransTalk 9000 System
TransTalk 9000 System
Your wireless phone's handsetis linked with your communications system through a match-
ing radio module, not through the battery chargerwhere the handset sits for charging. Each
handset can be used only with the radio module packaged with the handset. The handset and
the radio module each have the same unique security code and serial number (on the bottom
of the radio module and inside the battery compartment of the handset) to identify the
matching pair. And there is built-in and secure automatic registration between the handset
and radio module, so that your system is ready to use after powering up.
Your TransTalk system may have from 1 to 18 wireless phones. In order to use multiple
wireless phones within the same zone (area of coverage), you also need a carrier (also
known as a backplane). A carrier holds up to six radio modules, and synchronizes radio
signals for proper operation of multiple phones, ensuring consistent voice quality and
range. Up to three carriers can be linked to support up to 18 wireless phones in a single
zone; linked carriers are automatically synchronized with each other.

1-2 Introduction
The TransTalk 9000 system enables you to use several different phone and carrier models
in the same zone, but there are some compatibility issues to consider. You need to know
the following:
■The name of the MDW phone (9000, 9010, or 9030P), located in the battery compart-
ment of the handset. (For an MDW 9000 phone, you also need to know the Apparatus
Code, also located in the battery compartment of the handset.)
■The model number of your carrier, located on the left side of the carrier.
The following illustration shows which phone models and carriers can be used together:
You can use...
MDW 9000 phones
(Code 7815H)
MDW 9000 phones
(Code 7815H03A)
MDW 9010 phones
(Code 7815H04A)
MDW 9030P phones
(Code 7815H05A)
Note: You can use Code 7815H phones
together with other phones only in a
Model 117A1A, Model 117A2, or
Model 117A3 single carrier installation.
Use only...
MDW 9000 phones
(Code 7815H)
Multiple (3 Max) Carrier Installation
If you have multiple Model 117A2 or Model 117A3 System Expansion Carriers (or both)...
Use only...
MDW 9010 phone
(Code 7815H04A)
MDW 9030P phone
(Code 7815H05A)
Note: Multiple carrier installations must use MDW 9010 phones and/or MDW 9030P phones.
MDW 9000 phones cannot be used in multiple carrier installations.
If you have a Model 117A1 Carrier... If you have a Model 117A1A Carrier,
Model 117A2 Carrier, or
Model 117A3 Carrier...
Single Carrier Installation

Introduction 1-3
About the MDW 9030P Pocketphone
The MDW 9030P Pocketphone is not only wireless, but it is also lightweight and pocket-
sized. A removable carrying clip and a lanyard are provided with the handset. You can
use either the clip or the lanyard for hands-free portability. The MDW 9030P also has a
headset connector to accommodate an optional headset.
You can be notified of an incoming call by either an alerter (which rings) or a vibrator, or
both. There is a five-line display that shows information you would see on a wired system
phone's display (with the exception of the time ), icons representing various handset
functions (such as the alerter and the vibrator), and the status of up to 12 telephone lines.
The MDW 9030P provides Redial, Hold, Mute, Transfer, and Conference buttons, and
provides the capability to program additional features on unused line buttons.
Privacy InformationPrivacy Information
Privacy InformationPrivacy Information
Privacy Information
The MDW 9030P Pocketphone is designed to protect the privacy and security of your voice
conversation. The phone uses continuously changing radio frequencies and digital encod-
ing techniques to make it impossible for eavesdropping to occur through the use of com-
mercially available analog radio scanners.
Where Can You Use Your Pocketphone?Where Can You Use Your Pocketphone?
Where Can You Use Your Pocketphone?Where Can You Use Your Pocketphone?
Where Can You Use Your Pocketphone?
The MDW 9030P Pocketphone can be used in most typical office buildings, in warehouses,
malls, and even in outdoor areas such as loading docks. The location of the radio module
greatly affects the performance of the MDW 9030P, so you should use the Wireless Test
Mode described in Chapter 2 to determine the best place to install the radio module. Repeat
the tests several times with the radio module positioned in a different location each time.
To perform the tests, all you need is an electrical outlet for the radio module and a charged
battery pack in the handset.

1-4 Introduction
POWER
RADIO
PASS
SPARE HANDSET REFRESH
AB
234
65
MSG
212 555 1212
ON
78
CD
1
TransTalk
On/Off
Feat/P
Conf GHI
PQRS
OPER
Trans
Hold
Redial
12
4JKL
ABC 3DEF
5MNO 6
TUV
8
0
WXYZ
97
Mute
Parts ListParts List
Parts ListParts List
Parts List
Along with this book and the MDW 9030P Pocketphone Quick Reference , the box should
contain the items shown below. If it does not, call for customer support as described on the
inside front cover of this book.
Handset Battery Pack Radio Module
Carrying Clip
8-foot (2.4 m)
Telephone Line Cord 18" (0.5 m) Lanyard
Battery Charger 11-foot (3.4 m)
Power Cord/AC Adapter for
Battery Charger
Philips Head
Wood Screws (2)
Wall Spacers (2)