Lutron Electronics Sivoia QED User manual

Sivoia QEDTM
Installation
and Operating
Instructions
Drapery
System
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Sivoia QEDTM |drapery system
Installation Instructions
SIVOIA QEDTM Drapery Installation Instructions 1
Tools Required:
Tape Measure 1/8 inch Straight Blade Screwdriver
Wire Cutter/Stripper Level
Pliers Power Drill: Drill Bits, Screwdriver Attachments
#2 Phillips Screwdriver
One way Draw System — right draw shown wall mount brackets with cam lock
(quantity depends on system width)
ceiling mount cam locks
(quantity depends on system width)
one Hook Eye
(split draw only)
OR
One way Draw System — left draw shown
OR
Split Draw System — right motor shown
Carton Contents:
auxiliary carriers
(quantity depends
on system width)
(Keypad, Transformer,
SV-IR Infrared Receiver
Module, and Infrared
Handheld Transmitter
not included)
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Keypad
Transformer
SV-IR Infrared Receiver Module
Infrared Handheld Transmitter
Drapery System

SIVOIA QEDTM Drapery Installation Instructions 2
11 Wall Mounting the Drapery Track
Mount the brackets using the spacing illustrated below.
Mount the drapery track to the wall using the wall mount L brackets. Mount each end bracket at a
maximum dimension of between five (5) and six (6) inches from each end of the track. Space the next
bracket on both sides 16 in from the end brackets. Space the remaining brackets 16-24 in apart.
Note: All screws must be securely fastened to stud or structural member.
1.1
Install the track to the brackets using the cam locks.
The drapery track must be straight and level to operate properly. When the wall brackets are securely
mounted, install the track to the brackets using the cam locks. (SEE ILLUSTRATIONS BELOW FOR CAM
LOCK OPERATION)
Brackets MUST be mounted STRAIGHT AND LEVEL
1.2
Window/Wall Side
16 in 16-24 in 5-6
in
16-24 in 16 in 5-6
in
Top View
Side Elevation View
Level
Line

SIVOIA QEDTM Drapery Installation Instructions 3
1Ceiling Mounting the Drapery Track
1.3
Position cam lever to engage track
CAM LEVER
CAM LEVER
track
Top View
Top View
bracket
bracket
3.5-6 in
Adjustability
Push in cam lever until the
tab is against the track.
2
Cam is fully
engaged when
the tab on the
cam is against
the track.
Orient the cam lever in this position to
engage the track with the cam lock.
1

SIVOIA QEDTM Drapery Installation Instructions 4
1Ceiling Mounting the Drapery Track
1.4
Mount the drapery track to the ceiling
Track Mounting
Mount the drapery track to the ceiling using ceiling mount cam lock brackets. Mount the cam locks using
the spacing guidelines shown below. Mount each end cam lock at a maximum dimension of between five
(5) and six (6) inches and minimum dimension of five (5) inches from each end of system. Space the next
bracket on both sides 16 in from the end brackets. Space the remaining brackets 16-24 in apart.
Note: All screws must be securely fastened to stud or structural member.
16 in 16-24 in
5-6
in
Window/Wall Side
16-24 in 16 in
5-6 in
Top View
The brackets should be mounted on a straight and level line. If the contour of the ceiling is not straight
and level, use shims between the cam lock bracket and the ceiling to compensate for the irregularities.
Side Elevation View
Level
Line

SIVOIA QEDTM Drapery Installation Instructions 5
1Ceiling Mounting the Drapery Track
1.5
Mount the track to the brackets
To mount the track to the brackets, position all the cam lock lever arms to the unlocked position (see
unlocked diagram). Position the track up against the cam lock brackets and rotate the cam lock arm to
the locked position.
Orient each cam lever in the position shown.
This unlocked position allows the track to
engage the cam.
1
Top View
Top View
Swing cam lock arm to lock track to
cam lock bracket. Cam is fully engaged
when the tab on the cam is against the
track.
2
Track
Track
Unlocked
Locked
CAM LEVER
CAM LEVER

SIVOIA QEDTM Drapery Installation Instructions 6
2Carrier Installation – Left and Right Draw Systems
2.1
Loading the Carriers
Left and right single draw systems
The drapery carriers are installed at the factory, however, the required number of carriers must be verified.
Draperies require one carrier per hook. The first two drapery hooks should hook on the master carrier for
left, right and split draw systems (see respective diagrams on the next two pages). The number of carriers
required is equal to the number of drapery hooks in fabric minus four (4).
The number of carriers
required is four less
than the total number of
hooks on the drapery.
The first two drapery
hooks should hook to
the master carrier and
the last two drapery
hooks should hook to
the motor housing.
Idle End
Motor Housing
hooks for last
two (2) drapery
hooks
Master Carrier
First two (2)
drapery hooks
should hook
here
Auxiliary Carriers Motor End
TO ADD OR REMOVE CARRIERS:
Single Draw: Left or Right
Pry out square plug on the motor side of
the track.
Insert or remove auxiliary carriers through
the square hole in the track until the proper
number of carriers are installed.
Replace plastic square plug by pushing it up
into the square hole until it snaps into place.
3
2
1
Pry out here using
flat blade screw
driver
1
Square
hole
2
Push up
3

SIVOIA QEDTM Drapery Installation Instructions 7
2
2.2
Split draw systems
The motor side of the drapery track requires four less carriers than the total number of hooks on the
drapery track. The first two drapery hooks should hook to the master carrier and the last two drapery
hooks should hook to the motor housing.
The number of carriers required is different for the idle side. The idle side of the drapery requires three less
carriers than the total number of hooks on the drapery. The first two drapery hooks should hook to the
master carrier, and the last drapery hook should hook onto the hook eye on the idle end cap. See
diagram below.
Carrier Installation – Split Draw Systems
Idle end hook eye
Remove idle end cover
2
TO ADD OR REMOVE CARRIERS:
Split Drive Systems
Follow the directions on page 6 for motor
side plug removal, and installation of the
auxiliary carriers.
Remove screw that retains the idle end cover.
Remove idle and hook eye.
Insert or remove auxiliary carriers through the
square hole in the idle end cap until the
proper number of carriers are installed.
Install idle end hook eye and replace the idle
end cover using the screw removed in step 2.
4
3
2
1
Remove track plug on the
motor side. Follow the directions
given on page 6.
1
3
Idle end cover
retaining screw
4 2
Motor Housing hooks
Number of drapery
hooks minus three (3)
Number of drapery
hooks minus four (4)

SIVOIA QEDTM Drapery Installation Instructions 8
3
3.1
Drapery hook setting
For the best system performance, a drapery hook setting of 1/2 in should be used.
This allows the system to operate with minimal noise.
Hanging Drapery Fabric
DRAPERY FABRIC RETURN
4.0-6.5 in
(depends on wall
mount bracket extension)
.50 in

SIVOIA QEDTM Drapery Installation Instructions 9
4
4.1
Wire each EDU to a Sivoia QEDTM plug-in
transformer, junction-box-mount
transformer, or a Sivoia QED power panel.
Each EDU must be EARTH grounded.
Each transformer, of any type, can
power ONLY ONE EDU, regardless of
drapery size.
System Wiring – Multiple EDUs
Communications Link 4 Conductors
Power Wires 3 Conductors
A
B
Lutron Sivoia QED
seeTouch keypad BACK
Common
12V
MUX
MUX
AC AC EGND
Common
12V
MUX
MUX
AC AC EGND
female EDU
connector
p/n 443353
female EDU
connector
p/n 443353
4
3
2
1
B
A

SIVOIA QEDTM Drapery Installation Instructions 10
4
4.2
System Wiring – Wiring Using Power Panels
SINGLE EDU MAXIMUM WIRE LENGTH
Communications Link
4 Conductor #18AWG
(twisted and shielded)
Maximum comm Link - 4000 feet
Keypad to Power Panel
1 keypad - 1000 feet
2 keypads - 500 feet
3 keypads - 300 feet
4 keypads - 200 feet
Power Supply
3 Conductor #16-20AWG
EDU to Panel
#16AWG - 200 feet
#18AWG - 150 feet
#20AWG - 100 feet
SVQ-CBL-250
(and combined)
7 Conductor, being:
2- #16AWG Power Supply
(red,red/white)
1- #18AWG Earth Ground
(green/yellow)
4- #18AWG Comm Link (blue,yellow,
violet, gray, twisted and shielded)
B
A
EDU to Panel - 200 feet
1 keypad to Power Panel - 1000 feet
2 keypads to Power Panel - 500 feet
3 keypads to Power Panel - 300 feet
4 keypads to Power Panel - 200 feet
Note: If Sivoia QED cable is used for keypad wiring,
there would be extra conductors left unused.
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Open
Preset
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A
A
C
C
C
A
B
C
¥Number of keypads per power panel
not to exceed number of EDUs per panel
¥Maximum of four keypads per home run
wire to terminal block

SIVOIA QEDTM Drapery Installation Instructions 11
4
4.3
System Wiring – Wiring Using Individual Transformers
For larger systems, distribute keypads evenly on link - maximum one keypad between EDUs.
Up to four keypads and 400 total feet of communications wire, no requirement for even distribution
Communications Link
4 Conductor #18AWG
(twisted and shielded)
Power Supply
3 Conductor #16-20AWG
Maximum Wire Length
EDU to EDU - 500 feet
Maximum Total Communication link - 4000 feet
Maximum Wire Length
Transformer to EDU
#16AWG - 200 feet
#18AWG - 150 feet
#20AWG - 100 feet
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Open
Preset
Close
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Open
Preset
Close
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A
B
A
B
B
A

SIVOIA QEDTM Drapery Installation Instructions 12
5
Mounting the IR eye
Infrared Control (If Applicable)
5.1
Connect the
SV-IR receiver to
the wire connector
on the EDU
Mount the IR eye to the wall, the ceiling or even a non-moving edge of the drapery fabric
using a clip. Make sure the location of the eye is not obstructed by an object.
The SV-IR allows the EDU to be controlled directly with a Sivoia Infrared Handheld
Transmitter (SVQ-OCIT, SVQ-3PIT, SVQ-4GD-OCIT, or SVQ-4S2G-IT). The SV-IR receiver
connects to the EDU via a 20 in cable. This provides the SV-IR receiver ample mounting
range to offset any infrared signal restriction caused by a protective/decorative covering for
the drapery system. To extend the IR receiver mounting range, add up to five (5) SV-IR-
EXT-10 extension cables (10 ft each).
¥ The SV-IR receiver must be located to allow line-of-sight reception of infrared signals.
¥ The IR transmitter has a range of 30 ft for the SV-IR to receive its signal.
¥ The SV-IR must NOT be located near lighting fixtures or in direct sunlight.
¥ The SV-IR must be located within 50 ft of the EDU it is connected to.
Add up to five SV-IR-EXT-10 extension cables (10 ft each).

SIVOIA QEDTM Drapery Installation Instructions 13
6
Setting Limits From the EDU
The Open and Close Limits can be set from
the EDU, a CCI, or a keypad or IR
transmitter with at least: Open, Close,
Raise and Lower buttons.
The advantage of setting limits remotely
from a keypad, IR transmitter, or CCI, is
these components are generally easier to
access. Setting limits from the EDU may
be simpler, depending upon the installation.
The Open and Close Limits determine how
far an EDU will travel. When the open
button is pressed on a keypad, IR
Transmitter, or CCI, the EDU will move to
the Open Limit. When the close button is
pressed on a keypad, IR transmitter, or
CCI, the EDU will move to the Close limit.
The EDU will not move outside the Open or
the Close limits.
NOTE: Setting the Open limit beyond the
Close limit will cause the drapery to move
in the closed direction when raise is
pressed and move in the open direction
when lower is pressed.
Setting Limits from an EDU
6.1 Setting the Open Limit from the EDU
STEP 1
Press the Open Limit Set or   button,
the LED will display LS, indicating the
EDU is in Set Open Limit mode
STEP 2
Adjust the position of the EDU to the desired
open limit using the adjustment arrow buttons.
STEP 3
Press and hold the Open Limit Set or  
button for 5 seconds, the LED will flash oL for
2 seconds then go dark, indicating the current
position has been stored as the open limit.
Open Limit
Set Button
Adjustment
Arrow Button
Open Limit
Set Button

SIVOIA QEDTM Drapery Installation Instructions 14
6
Setting the Close Limit from the EDU
Setting Limits from an EDU (continued)
6.2
STEP 1
Press the Close Limit Set or   button,
the LED will display LS, indicating the EDU
is in Set Close Limit mode
STEP 2
Adjust the position of the EDU to the desired
close limit using the adjustment arrows buttons.
STEP 3
Press and hold the Close Limit Set or  
button for 5 seconds, the LED will flash CL for
2 seconds then go dark, indicating the current
position has been stored as the close limit.
Close Limit
Set Button
Adjustment
Arrow Button
Close Limit
Set Button

SIVOIA QEDTM Drapery Installation Instructions 15
7Troubleshooting
7.1
...Check power to the EDU by pressing either the  
or   button. If the LED display does not show LS
check that:
¥ transformer has power
¥ EDU is wired correctly
¥ power wiring terminal is not miswired or
disconnected
...Try to open and close the drapery using the buttons
marked   and   on the EDU. If the drapery
does not respond, check for and clear all obstructions.
...Check that the Open and Close limits are set correctly.
...Check that power is connected to the drapery.
...Check that EDU terminal block is connected securely
and wired correctly.
...If using wall keypad, check that wall keypad has been
wired correctly.
...If using IR remote, confirm that SV-IR, infrared receiver
is wired to EDU correctly, and is not obstructed.
...If using IR remote, check transmitter batteries.
...Confirm that all EDUs are wired correctly, including
power and Comm Link.
... Check EDU programming
¥ Assignment
¥ Addressing
...Confirm that open and close limits are set correctly.
...Confirm that drapery fabric is not obstructed
or caught on something.
...Confirm that drapery fabric is hanging from only the
1st and 4th holes of the master car.
The draperies will not open or close.
The Drapery does not respond to keypads or IR.
Draperies do not move together in a group.
Drapery will not move to full open or full close.
Symptom Solution

SIVOIA QEDTM Drapery Installation Instructions 16
SIVOIA QED DRAPERY SYSTEM
EIGHT YEAR LIMITED WARRANTY
Vimco warrants, for eight years from shipment,
each new Sivoia QED Drapery System to be free
from defects in materials or workmanship under
conditions of normal use and specified ambient
temperature when installed and operated in
accordance with Vimco product specifications,
applicable local electrical and building codes,
applicable National Electrical Code¤provisions,
and the Safety Standards of Underwriter’s
Laboratories.
WHAT VIMCO WILL DO
Upon the return of a system or system
component, subsequently determined by Vimco
to be defective, Vimco will, in its sole discretion,
repair or replace the defective system or system
component, provided that Vimco was promptly
notified of the alleged defect within the warranty
period, and provided that the system or system
component was properly installed, wired, insulated,
used, and maintained, as determined solely by
Vimco. Vimco shall not be required to remove,
install, or re-install any system or system
component alleged to be defective.
Vimco will issue a credit for the cost of the repair
or the replacement in accordance with the
following schedule:
For the first 2 years after the date of shipment
100%
For years 3, 4, and 5 after the date of shipment
50%
For years 6, 7, and 8 after the date of shipment
25%
WHAT THIS WARRANTY
DOES NOT COVER
1. Damage or improper operation determined by
Vimco to be due to normal wear and tear, or to
abuse, misuse, or accident, such as:
a. Use of incorrect line voltages;
b. Use of incorrect fuses or circuit breakers;
c. Failure to follow operating instructions
provided by VIMCO;
d. Unauthorized repairs or adjustments or
alterations;
e. Direct exposure to corrosive materials;
f. Vandalism;
g. Fire, flood, "Acts of God", and other factors
beyond the control of VIMCO.
2. The cost of labor, including any labor required to
remove, install, or re-program any replacement
item.
3. Components and equipment external to the
Sivoia QED Drapery System, such as:
a. Non-Lutron lighting and automation systems;
b. Building wiring; and
c. Other manufacturers equipment, including,
but not limited to:
i. Time clocks;
ii. Audio-visual equipment; and
iii. Photo sensors.
4. The cost of repairing or replacing property or
equipment other than the warranted system.
HOW TO GET SERVICE
UNDER THIS WARRANTY
Should you experience the need for service under
this warranty, please contact your Sivoia QED
Drapery System service representative
immediately; or
Contact VIMCO by telephone toll-free at:
1-800-446-1503; or
By mail to: Lutron Shading Solutions by VIMCO
11520 Sun Shade Lane
Ashland, VA 23005
or:
By E-mail: [email protected]
Limited Warranty

SIVOIA QEDTM Drapery Installation Instructions 17
Limited Warranty
LIMITATIONS AND EXCLUSIONS
THIS WARRANTY IS EXCLUSIVE. THERE ARE NO
OTHER EXPRESS WARRANTIES.
THE IMPLIED WARRANTY OF MERCHANTABILITY
IS LIMITED TO TWO YEARS FROM THE DATE OF
SHIPMENT. VIMCO SHALL NOT BE LIABLE FOR
ANY REPAIR WORK UNDERTAKEN WITHOUT ITS
PROPER WRITTEN CONSENT, OR FOR
INCIDENTAL, CONSEQUENTIAL, OR SPECIAL
DAMAGES. VIMCOS LIABILITY ON ANY CLAIM
FOR DAMAGES ARISING OUT OF OR IN
CONNECTION WITH THE MANUFACTURE, SALE,
INSTALLATION, DELIVERY, USE, REPAIR, OR
REPLACEMENT OF THE SHADING SYSTEM SHALL
NEVER EXCEED THE PRICE PAID FOR THE
SYSTEM. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
This product may be covered under one or
more of the following U.S. Patents: 5,671,387;
6,313,588; 6,346,781; DES. 370,663; DES. 378,814;
DES. 437,585; DES. 450,043; and DES 462,332.
and corresponding foreign patents. US and
foreign patents pending.
Lutron, the Sunburst logo, and Sivoia are registered
trademarks, and Sivoia QED and Lutron controls
your light are trademarks of Lutron Electronics Co.,
Inc.
Technical Assistance
Lutron Shading Solutions by VIMCO
11520 Sun Shade Lane
Ashland, Virginia 23005
www.lutron.com
24/7 service and support:
call: 1-800-446-1503
fax: [phone]
email: [email protected]
'2004 LUTRON Electronics Co., Inc.
Printed in the U.S.A.
P/N 045-014 REV
. A

Limited Warranty
Lutron Shading Solutions by VIMCO offers an
8-year limited warranty for our shading systems.
Please contact customer service or visit our
website for a complete warranty statement.
Lutron Shading Solutions by VIMCO reserves the
right to make improvements or changes to these
products without prior notice. Although every
attempt is made to ensure that this information
is accurate and up to date, please check with
Lutron Shading Solutions by VIMCO to confirm
product availability, the latest specifications, and
suitability for your application.
These products may be covered by one or more
of the following US patents:
5,671,387; 6,313,588; 6,346,781; DES.
370,663; DES. 378,814; DES. 437,585; DES.
450,043; and DES 462,332.
and corresponding foreign patents. US and
foreign patents pending.
Lutron, the Sunburst logo, and Sivoia are regis-
tered trademarks, and Sivoia QED and Lutron
controls your light are trademarks of Lutron
Electronics Co., Inc.
Technical Assistance
Lutron Shading Solutions by VIMCO
11520 Sun Shade Lane
Ashland, Virginia 23005
www.lutron.com
24/7 service and support:
call: 1-800-446-1503
fax: [phone]
email: [e-mail]
'2004 LUTRON Electronics Co., Inc.
Printed in the U.S.A.
P/N 045-014 REV. A