Magewell Ultra Encode User manual

03
Introduction
04Key Features
04System Requirements
05
Tutorial
05Part 1. Ultra Encode Setup
09Part 2. YouTube Setup
10
Installation
10Safety Information
11FCC Compliance Statement
12Interfaces & Indicators
15
Get Started With Ultra Encode
15Access Web UI
16Initialization
17
Web UI Configuration
17Access the Web UI
17
Web UI Configuration
17Access the Web UI
18Sign In/Out
19Dashboard
22Streaming Server
38General
43Encoding Parameters
46EDID
49Network
52Firmware
54User Admin
57About
58
FAQ
60
Support
61
Warranty
63
Notice
TABLE OF CONTENTS
2

Our Ultra Encode family of universal live media encoders offers systems
integrators, streaming professionals, and OEM partners a flexible and
affordable encoding solution for applications including live streaming, AV over
IP, remote contribution, IP production workflows and much more. Available in
HDMI and SDI models, Ultra Encode supports high-quality H.264, H.265 (HEVC)
and NDI |HX encoding and multiple streaming protocols with wired or wireless
network connectivity.
Encoder converts input signal to a user-defined format, using H.264/H.265
video encoders and AAC audio encoder. It can push multiple streams to
RTSP/RTMP/RTMPS/SRT Caller/SRT Listener/NDI|HX2/HLS(push)/TS over
UDP/TS over RTP video servers simultaneously that you have access to.
Encoder is ideal for broadcast video and audio, natively support live broadcast
for Facebook, YouTube, and Twitch, as well as your own site, with multi-
platform distribution. To customize encoder perfectly for your session, we have
Web UI, where device work status, a thumbnail preview window and tabs for
streaming settings, analytics, and stream health monitoring are provided.
Introduction
®
3

Key Features System Requirements
Network
Web UI Supported Web Browser
Ultra Encode Family
Support RTSP/RTMP/RTMPS/SRT Caller/SRT Listener/NDI|HX2/HLS
(push)/TS over UDP/TS over RTP streaming protocols
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Dual stream encoding
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Multi-streaming to various video platforms simultaneously
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Video encoders - H.264 and H.265 (HEVC)
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Audio encoder - AAC
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Web UI - a remote network management system - provides webpage
configuration with kinds of customization for device functions, including
■
Dashboard provides real-time device performance status monitor.
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Streaming Server provides live stream server configuration.
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General provides general settings of your device.
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Encoding Parameters provides wizards to configure encoding profile.
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Network provides network management and configuration.
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Firmware provides online and manual update to refresh device
firmware.
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User Admin provides user management.
■
About provides device information and configuration report for
troubleshooting.
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10/100/1000Mbps Ethernet
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Wi-Fi 802.11 a/b/g/n/ac
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USB 3G/4G mobile broadband modem (not included)
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Microsoft Internet Explorer 11
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Microsoft Edge
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Mozilla Firefox version 61 and above
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Google Chrome version 49 and above
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Apple Safari 11.1 and above
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Opera 55.0.2994.44 and above
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Ultra Encode HDMI
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Ultra Encode SDI
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4

Tutorial
Let’s learn by example.
Throughout this tutorial, we’ll walk you through the creation of a basic YouTube live streaming with Ultra Encode.
It’ll consist of two parts:
Part 1. Ultra Encode setup
Part 2. YouTube setup
Part 1. Ultra Encode Setup
1. Find Ultra Encode
1. Connect the encoder to a LAN and power it up.
2. Connect input signal.
3. Access Web UI
i. In Windows 10, open a File Explorer window, find the encoder in Network > Other Devices.
ii. Double click a encoder icon to open the Web UI of the device in your default web browser.
4. Log in with your username and password.
5

Find your Device
Sign In
6

2. Add YouTube streaming session
1. In the left control pane, go to Streaming Server tab. Click Add Server and choose .
2. Go to YouTube https://www.google.com/device, and paste the code prompted.
3. Follow the page instructions to log in and trust your device.
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4. Choose the Event where you want to show your video clips.
Then you can simply save the server with default parameters for streaming.
5. Go back to the Streaming Server tab and turn on the switch before YouTube icon to start the streaming session.
Now the encoder is ready to bring your content to YouTube directly with all these settings.
8

Part 2. YouTube Setup
Create a live stream task in YouTube Studio to go live, and specify the Title, Category, Privacy, etc.
9

Electrical Safety Operation Safety
Installation
Safety Information
Seek professional assistance before using an adapter or extension cord.
These devices could interrupt the grounding circuit.
■
Make sure that you are using the correct power adapter for the local
voltage. If you are not sure about the voltage of the electrical outlet you
are using, contact your local power company.
■
If the power adapter is broken, do not try to fix it by yourself. Contact a
qualified service technician or your retailer for help.
■
Before using the product, make sure all cables are correctly connected and
the power cables are not damaged. If you notice any damage, contact your
dealer immediately.
■
To avoid short circuits, keep paper clips, screws, and staples away from
connectors, slots, sockets and circuitry.
■
Avoid dust, humidity, and temperature extremes. Do not place the product
in any area where it may become wet.
■
If you encounter technical problems with the product, contact your dealer
or the Magewell Support Team via [e-mail].
■
10

FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and cause undesired operation
(2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Statement
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception,
which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC Radiation Exposure Statement
The antennas used for this transmitter must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located for operating
in conjunction with any other antenna or transmitter.
Reorient or relocate the receiving antenna.
■
Increase the separation between the device and receiver.
■
Connect the device into an outlet on a circuit different from that to which the receiver is connected.
■
Consult the dealer or an experienced radio/TV technician for help.
■
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Interfaces & Indicators
Ultra Encode HDMI
Figure 1 Ultra Encode HDMI
Plug included Wi-Fi antenna when you want to connect to a wireless network.
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12

Ultra Encode SDI
Figure 2 Ultra Encode SDI
Plug included Wi-Fi antenna when you want to connect to a wireless network.
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Indicators status is as follows.
PWR (Power)
IN (HDMI/SDI)
LIVE
ETH
Wi-Fi
Multiple indicators flash:
Indicators
On: power on.
■
Off: power off.
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On: input signal detected.
■
Off: input signal undetected.
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On: the encoder is streaming to at least one streaming address.
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Breathing: none of the live sessions is enabled.
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On: Ethernet connected.
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Off: Ethernet unconnected.
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On: Wi-Fi connected.
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Off: Wi-Fi unconnected.
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All but PWR indicator lights flash once simultaneously: system is booting up
or rebooting.
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The indicator lights flash in turn from IN to Wi-Fi: firmware is updating.
■
If any other status appear, please try to unplug and re-plug in the
power cable to recover your encoder.
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Access Web UI
Manage your device via wired networks or Wi-Fi.
1. Connect your device to your LAN and power it up.
2. Open Web UI:
Get Started With Ultra Encode
To ensure a smooth video, you are recommended to connect to a
wired network.

Via File Explorer on Windows 7/8/8.1/10
i. Open File Explorer in your PC, then locate your device in Network
> Other Devices.
ii. Double click the device icon, open the sign page of Web GUI.
■
Via device Wi-Fi AP, IP Address: 192.168.48.1
i. In your smartphone/pad/laptop, turn on WLAN, search for and
join the device AP named Ultra Encode + (Serial number).
The AP names after your gear's Serial number, and the password
is the last 8-number of the serial number. For example, a serial
number A304210101001 indicates the initial AP password is
10101001.
■
Plug included Wi-Fi antenna when you want to connect to a
wireless network.
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3. Input your username and password.
Initialization
Follow the instructions of the Web UI to perform the device initialization and set
a new device name.
We recommend that the distance between the Web UI and the
encoder should be within 10m.
ii. In your web browser, enter 192.168.48.1 to open the Web UI.
The default administrator name and password are both Admin.
■
We recommend you to modify the admin password after initial
logging-in.
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16

Access the Web UI
If you know your device's IP address, type it into your web browser to Web UI.
Alternatively, you can access the Web UI via wired Ethernet or Wi-Fi.
1. Connect your device to your LAN and power it up.
2. Open Web UI:
Web UI Configuration
To ensure a smooth video, you are recommended to connect to a
wired network.

Via File Explorer on Windows 7/8/8.1/10
i. Open File Explorer in your PC, then locate your device in Network
> Other Devices.
ii. Double click the device icon to open the sign page of Web GUI.
■
Via device Wi-Fi AP, IP Address: 192.168.48.1
i. In your smartphone/pad/laptop, turn on WLAN, search for and
join the device AP named Ultra Encode + (Serial number).
The AP names after your gear's Serial number, and the password
is the last 8-number of the serial number by default. For example,
a serial number A304210101001 indicates the initial AP password
is 10101001.
■
Plug included Wi-Fi antenna when you want to connect to a
wireless network.

17

Sign In/Out
The Web UI allows multiple users to have read/write access to make
configuration settings at the same time after logging-in. However, to avoid
configuration conflicts, we do not recommend you to operate one device
simultaneously.
1. Sign In: enter your account and password in the SIGN IN page.
2. Sign Out: click the drop-list icon behind the logging-in username at
the top-right of the Web UI, and select Sign out.
We recommend that the distance between the Web UI and the
encoder should be within 10m.
ii. In your web browser, enter 192.168.48.1 to open the Web UI.
The default administrator name and password are both Admin.
■
We recommend you to modify the admin password after initial
logging-in.
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18

Set Volume
Dashboard
On Dashboard page, you can:
preview the thumbnail of the encoded video
■
check device hardware information
■
check system performance status
■
set global volume and color
■
HDMI/SDI IN: adjust input signal volume
■
LINE IN: adjust the audio connected to the LINE IN
■
LINE OUT: adjust the LINE OUT audio which remixes audio embedded in
input signal and LINE IN
■
: mute current channel
■
: restore current channel to default value
■
Reset: restore all settings of the volume to default settings
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Done: click to save your configuration
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19

Set Color
Set color format of preview and stream video.
Preview Thumbnails
Thumbnails give you a quick snapshot of your video as they’re browsing on the
target video platform.
Brightness: range from -100 to 100, the default value is 0.
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Contrast: range from 50 to 200, the default value is 100.
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Saturation: range from 0 to 200, the default value is 100.
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Hue: range from -90 to 90, the default value is 0.
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Reset: restore all settings of the color to default settings
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Done: save your configuration
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