Magewell Ultra Stream HDMI User manual

Ultra Stream HDMI
Quick Start Guide
TM
Record to mobile phone or USB 4K 4:2:0 input & loop-through 1080p60 recording & streaming Customize encoding for the main stream and sub stream

01
Brief Introducon
Record to mobile phone or USB
4K 4:2:0 input & loop-through
Customize encoding for the
main stream and sub stream
1080p60 recording & streaming
Event Recording Online Tutorials Game Broadcasng Sports Broadcasng

02
Free Download
Ultra Stream App
iOS
iOS 9.0 and above
Search Ultra Stream or Magewell
in the App Store
Android
Android 5.0 and above
Scan the QR code
to download

03
Network Connecon Opon 1
W ired Ethernet Network
Plug the power cable and Ethernet cable into your encoder.
Step 1
Tap the Ultra Stream app icon on your phone.
Step 2
The LED indicators will light in rotaon as the unit boots.
Now the Ethernet indicator will be on, while all the other indicators will be pulsing slowly.
Wait for about 1 minute and the boot up will be done.

03
Network Connecon Opon 1
W ired Ethernet Network
Turn on Wi-Fi and Bluetooth on your mobile device as requested
by the app, and make it discoverable to nearby devices.
Step 3
Inialize the device following the on-screen instrucons: set the device name, and passcode.
Step 4
The wireless network your mobile device is connected to and the
wired network the encoder is connected to must be within the same
network.
Your phone and encoder must be close to each other (less than 10m apart, best within 2 m).
12 3
Wi-Fi
Bluetooth

03
Network Connecon Opon 2
W i-Fi
Plug the power cable into your encoder.
Step 1 Step 2
The LED indicators will light in rotaon as the unit boots.
Now all the indicators will be pulsing slowly.
Wait for about 1 minute and the boot up will be done.
Tap the Ultra Stream app icon on your phone.

03
Network Connecon Opon 2
W i-Fi
Turn on Wi-Fi and Bluetooth on your phone,
and make it discoverable to nearby devices.
Step 3
Follow the screen instrucons to
configure the device for Wi-Fi.
Wi-Fi
Bluetooth
Step 4
Turn on Locaon Service and authorize to the app
for Android 6.0 and above.
Your phone and encoder must be close to each other
(less than 10m apart, best within 2 m). Enter the Wi-Fi password.
If there is no password,
click “Configure”.
Your phone and encoder must be connected to the
same Wi-Fi network.
CONFIGUE DEVICE Wi-Fi

04
Record Videos to
Your Smartphone
Timer
Back to device list
Recording
Album
Recording
resoluon
Screenshot

05
Record Videos to
a USB Flash Drive
Plug in a USB flash drive.
Step 1
Start recording by pressing the red REC buon
located on the top panel of the device, or tapping
the REC icon on the REMOTE interface in the app.
Step 2
REC
Remaining Time
Remaining
15 H 30 M
Check whether the USB write speed passes the test:
tap SETTINGS > USB Flash Drive > Performance Test.

Edit
LIVE
Twitch 2.4Mb/s
Not set
Streaming Server
>
06
Live Streaming
Tap SETTINGS > Streaming Server,
choose your preferred streaming plaorms, and
set up properly for your broadcast.
Start streaming by pressing the green LIVE buon
located on the top panel of the device, or tapping
the LIVE icon on the REMOTE interface in the app.
Step 1 Step 2

07
Tech Specs
HDMI Input Features
Support for up to 4096x2160 4:4:4/4:2:2 30fps or
4096x2160 4:2:0 60fps input signals
·
Support for 8/10/12-bit color depth
·
Support for 60p, 60i, 50p, 50i, 30p, 25p signal format·
USB Flash Drive Recording
Support for recording resoluons: 1920x1080, 1600x1200,
1440x1080, 1440x900, 1280x1024, 1280x960, 1280x800,
1280x720, 1200x900, 1024x768, 960x540, 800x600,
768x576, 720x576, 720x480, 640x480, 640x360, 480x360
Support for recording frame rates: 60 FPS, 50 FPS, 30 FPS,
25 FPS, 24 FPS, 15 FPS
Live Video Streaming
·
Support for live streaming to Twitch, YouTube
Support for streaming to 2 servers simultaneously
Compable with Flash Media Server, Wowza,
Red5, Nginx
Supported Smart-phone OS
Android (Android 5.0 and above)
·
·
iOS (iOS 9.0 and above)
Power Port
5V/2A

08
HDMI IN
ETHERNET
Wi-Fi
USB Plugged In HDMI IN
HDMI
Loop-through
Headset
Start/Stop
Recording to USB
Start/Stop
Live Streaming
Indicators and buons Interfaces
Microphone USB
Ethernet
Reset
Power
Interfaces and Indicators

09
TROUBLESHOOTING & FAQ
Can’t Find Encoders in the App
“Can’t Find Device” means that the encoder and your phone can not communicate.
Follow these procedures to check and correct to eliminate the trouble:
1 Make sure the encoder startes up:
a.Make sure the AC adapter is plugged in properly.
b.The first four indicators should be on or pulsing slowly.
2 If connecng via Wi-Fi: Reset all sengs by pressing
and holding the red REC buon on the top panel for
more than 5 seconds, then reconfigure Wi-Fi.
more than 5 seconds, then reconfigure Wi-Fi.
3 If connecng via Ethernet cable:
a.Make sure the green RJ45 indicator is on, and the
yellow one is flashing.
b.Make sure that the wireless network your mobile
device is connected to and the wired network the
encoder is connected to are within the same network.
4 Make sure Bluetooth works on your phone:
a.Turn on Wi-Fi, turn on Bluetooth and make
your phone discoverable.
b.Make sure your phone and the encoder are
close to each other (less than 10m apart, best
within 2 m).
5 For Android 6.0 and above: turn on Locaon
Service and authorize data to the app.
6 Make sure that Wi-Fi funcon of your phone is
turned on and that your phone can access wireless
network.
7 Make sure that there is not an other phone
trying to configure the encoder’s Wi-Fi via
trying to configure the encoder’s Wi-Fi via
Bluetooth simultaneously.

How to Stream and Record Video
with Narraon
Plug in a microphone, then you can stream and record
your narraon and comments.
How to Update Firmware
Ultra Stream HDMI allows users to update its firmware
online. The procedure is as follows:
1 Click Firmware Update. The unit will automacally
detect if there is a new version.
How to connect a different Wireless
Access Point
1 Change the Wi-Fi network that your phone is
connected to.
2 Open Ultra Stream app, then reconnect the device.
Forget Password/Reset Device Sengs
Press and hold the red REC buon on the encoder panel
for more than 5 seconds to reset all sengs, then reconfigure
the Wi-Fi.
Note: Reseng the device will not affect the firmware.
2 Tap Update Now.
DOWNLOAD REBOOTINSTALL
33%
Cancel
3 During the upgrade, please do not disconnect the
network, and do not exit the applicaon.
4 The encoder restarts aer the update.
Firmware Update
New

Can’t Hear any Sounds How to Change from Wireless to
Wired Internet Connecon
1 Turn up the volume on your phone.
2 In the device list, tap REMOTE, then tap the audio
buon to turn on all audio I/O and drag the
sliders to change the volume level for HDMI, Micro-
phone, and Headset.
3 Restart the app if there is sll no sound aer
performing the above steps.
How to Change Streaming Format
Tap SETTINGS > General > Encoding Parameters,
Set “Live Streaming to Server”, then edit sengs
accordingly.
Go back to the device list.
There are 3 ways to unpair an encoder in the Ultra Stream app:
Run the applicaon in background.
Quit/Exit/Close the applicaon.
Encoding Parameters
Plug the Ethernet cable into your encoder, then search and
pair the device again in the Ultra Stream app.
Note: The wireless network your mobile device is connected
to and the wired network that the encoder is connected to
must be within the same network.
Can't Connect to a Device Already
in Use
Currently, an Ultra Stream device can only pair to one mobile
phone and a mobile phone can only be paired with one Ultra
Stream device at the same me.
How to Unpair an Encoder
Email: [e-mail]
FAX: [phone]-8008
Contact the Magewell Support Team

Copyright © 2018, Nanjing Magewell Electronics Co., Ltd. All rights reserve
d.
The “MAGEWELL” and “Ultra Stream” are registered trademarks by Magewell.
www.magewell.com