Magicard Pronto User manual

Document No: 1225 Issue 2.06 - 19/03/2018
User Manual

ID Card Printer – User Manual
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CONTENTS
Safety Instructions............................................................................................................................- 3 -
Printer installation.............................................................................................................................- 4 -
Welcome...................................................................................................................................- 4 -
Unpacking.................................................................................................................................- 4 -
IMPORTANT – Do not connect USB yet....................................................................................- 5 -
Printer location requirements:....................................................................................................- 5 -
Prepare the Cleaning Roller.......................................................................................................- 6 -
Install the Dye-Film....................................................................................................................- 7 -
Connect the Power Supply ........................................................................................................- 7 -
Load the Driver CD in to your PC...............................................................................................- 8 -
Using your ID Card printer..............................................................................................................- 12 -
Printer Parts............................................................................................................................- 12 -
Multi-coloured Button functions................................................................................................- 13 -
Powering ON...........................................................................................................................- 14 -
Powering OFF.........................................................................................................................- 14 -
Printing the ‘internal test pattern’..............................................................................................- 15 -
Feeding cards..........................................................................................................................- 15 -
Removing printed cards...........................................................................................................- 16 -
Cancelling a print job...............................................................................................................- 16 -
Choosing the right dye-film............................................................................................................ - 17 -
Choosing the right cards................................................................................................................- 18 -
Card material...........................................................................................................................- 18 -
Card size.................................................................................................................................- 18 -
Card thickness.........................................................................................................................- 18 -
To obtain good quality prints the Card must be : ......................................................................- 18 -
Printable area of the Card........................................................................................................- 18 -
Using Magnetic Stripe cards....................................................................................................- 19 -
Using HoloPatch cards............................................................................................................- 19 -
Using Self-Adhesive Cards......................................................................................................- 19 -
Using Rewriteable Cards.........................................................................................................- 20 -
The Printer driver SETTINGS..........................................................................................................- 21 -
Caring for your printer....................................................................................................................- 22 -
Cleaning supplies....................................................................................................................- 23 -
Cleaning the Printer Rollers with the Cleaning Card.................................................................- 23 -
Replacing the Cleaning Roller..................................................................................................- 24 -
Cleaning the printhead using the Cleaning Pen........................................................................- 25 -
Available consumables...................................................................................................................- 26 -
Troubleshooting..............................................................................................................................- 27 -

ID Card Printer – User Manual
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The information contained in this document is subject to change without notice.
Magicard Ltd shall not be liable for errors contained herein or for incidental consequential damages in connection with the
furnishing, performance or use of this material.
This document contains proprietary information belonging to Magicard Ltd and may not be wholly or partially copied, stored
in a data retrieval system,or used for any purpose other than that for which it was supplied, without the express written
authority of Magicard Ltd. All rights are reserved.
The HoloKote feature is protected by US PATENT No: 5,990,918 and by EUROPEAN PATENT SPECIFICATION EP 0 817
726 B1.
Microsoft and Windows 2000, XP, Vista, Windows 7, 8 and 10 are trademarks of Microsoft Corporation.
Copyright © 2010 Magicard Ltd.
SAFETY INSTRUCTIONS
To prevent electric shock, do not remove covers.
Do not attempt to service the Printer yourself.
There are no User serviceable parts inside. In the event of malfunction, refer servicing to your ID Card Printer supplier’s
Service Centre.
For safety reasons, your Printer should only be used with its original supplied Power source.
Take care not to spill any liquid on the Printer.
Ensure that the Power Supply cable is not longer than 2 metres in length and includes a properly earthed connection.
When handling the Printer, avoid touching the thermal printing edge of the Print Head. Any grease and contamination will
shorten it’s life.
Before transporting the Printer, remove the Dye-Film & Card Hoppers and pack the Printer in it’s original packaging.
If using this printer in Germany :
To provide adequate short-circuit protection and over-current protection for this Printer, the building installation
must be protected by a 16 Amp Circuit Breaker.
Bei Anschluß des Druckers an die Stromversorgung muß sichergestellt werden, daß die Gebäudeinstallation mit
einem 16 A-Überstromschalter abgesichert ist.

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Please ensure you have all the items listed before you start installation.
1. ID Card Printer
2. USB Cable (2 meter)
3. Multinational Power Adaptor
4. Driver CD-ROM
5. Cleaning Cards (2 T-cards)
6. Getting Started Guide
Thank you for choosing this ID card Printer.
Before setting up your printer using the Driver CD–ROM, please follow the simple steps in this guide
on installing your printer. This guide helps you make your printing experience more enjoyable and
secure.
PRINTER INSTALLATION
Welcome
Unpacking

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It is important to install the printer’s Driver CD ROM first, before connecting the USB cable between
your PC and ID Card Printer.
Normal Office environment with :
•A properly earthed Power Supply
•Ambient temperature +10 to 30OC (50 to 86OF)
•Protection from direct sunlight and chemicals
•Protection from abrupt temperature changes
•Relative Humidity 20 - 70%
•Sufficient space for:
- Opening the top cover
- Cable access at the rear
IMPORTANT – Do not connect USB yet
Printer location requirements:

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Open the Printer, then …..
Prepare the Cleaning Roller
1. Remove the Cleaning Cassette.
3. Refit the Cleaning Cassette into the
Printer.
2. Pull the Paper Tab to remove the
protective covering on the new Roller.

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Install the Dye-Film
Connect the Power Supply
Select the correct adapter for your region and connect to Power Supply
unit. Plug in and connect to Printer (which will automatically switch on).
IMPORTANT : Do not connect the USB until the CD
ROM has been installed.
• Remove the Dye-Film from it’s packaging.
• Place the loaded spool into the rear slots
and the take-up spool into the front slots.
• Close the Printer.

ID Card Printer – User Manual
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1. Load the Driver CD ROM into the PC.
Note : If the CD does not run automatically, click the “start” button, then click on “run”. Type
“D:\autorun”, where D is the Drive letter for your CD Drive, then press the ‘Return’ key.
2. Now follow the on-screen instructions to install the Printer Driver
(please see instructions on Page 9).
Load the Driver CD in to your PC

ID Card Printer – User Manual
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Driver installation instructions (continued).

ID Card Printer – User Manual
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Choose to install the Driver
for USB operation.
You are now ready to install
the Driver !

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The Driver installation is complete and the Printer can now be
connected to the PC.
NOTE: You may need to restart your PC.

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USING YOUR ID CARD PRINTER
Printer Parts
1. Lid Latch
2. Thermal Print Head
3. Power Button (multi-coloured)
4. Hand feed/Cleaning Card entry slot
5. USB Port
6. DC Power input
5
6
1
4
2
3

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Multi-coloured Button functions
This printer is fitted with a multi-coloured Button to indicate the
various functions of the Printer.
These functions are indicated below :
OFF
- Button not illuminated – the Printer is powered off.
RED
– Indicates an error condition. Read the displayed error
message from the PC screen (e.g. “out of Dye-Film”)
GREEN
– Indicates a ‘Ready’ condition - the Printer is ready to accept a
print job.
YELLOW
– Indicates the Printer is busy (such as file downloads, printing
etc.)
FLASHING YELLOW
– Indicates the Printer is waiting for a card to be fed into the
Card Feed Slot.
FLASHING RED/YELLOW
– Indicates the Printer is waiting for the card to be removed
from the Card Feed Slot.

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Powering ON
Powering OFF
Press and hold …..
(approx 2 seconds)
…. until the colour changes …..
…. then let go!
Press the button once and
release …..
…. Printer begins initialising …..
…. after initialising,
Printer goes to ‘Ready’
x1
x1
(hold)

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Printing the ‘internal test pattern’
Feeding cards
… after a few seconds, the button will FLASH
YELLOW to request a card to be fed into the front
card slot ….
x2
Press the Power Button twice in quick succession ….
(within 0.5 seconds)
… the button’s colour will change to yellow (busy)….
… insert a card into the front card slot.
Note: See page 19 for correct orientation of magnetic stripe cards and HoloPatch cards.
When the button FLASHES YELLOW …

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Removing printed cards
Cancelling a print job
When the button FLASHES RED/YELLOW …
Any print job can be cancelled.
This can be done while the printer is
downloading the image or printing it …..
…. when the button is yellow, just press once and release.
x1
… remove the card from the front card slot.

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The Table below is a guide to selecting the best Dye-Film to use for any intended application.
* Ribbon Panel Layout Key: Y=yellow, M=magenta, C=cyan, K=resin, O=overcoat (No Colour)
Note :
•300YMCKO Dye-Film is generally the appropriate choice for colour printing with this
printer.
•1000K & 600KO Dye-Film – where running costs are critical, monochrome printing is a
fraction of the cost of colour printing.
CHOOSING THE RIGHT DYE-FILM
Type of images you
want to print Cards per Ribbon
Ribbon
Panel
Layout
*
Part Number
2 digit
** = supplier
code
Colour (1 side only) 300 (printing on 1 side only) YMCKO **300YMCKO
Monochrome:
Black
Red
Blue
Green
Gold
Silver
White
Scratch
1000 (printing on 1 side only) K
**1000K-n
(n = colour)
Black + Overcoat 600 (printing on 1 side only) KO **600KO

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Not all white plastic Cards are the same. For best image quality always use high quality PVC Cards.
Pure PVC card stock or laminated PVC/polyester Cards are available. The latter are more durable and
better suited to heavy use and heat lamination when required. For access control and Smart Card
applications, your Dealer should provide the appropriate type for “direct to Card” printing.
For good consistent results, stick to a single variety of good quality cards, such as those available
from your ID Card Printer’s supplier.
•CR80 (Standard) = 3.375” x 2.125” (86.50 mm wide x 53.98 mm high).
•CR79 = 3.03” x 2.051” (83.90 mm wide x 51.0 mm high).
•Minimum - 0.015” ( 0.38mm).
•Standard - 0.030” ( 0.76mm).
•Maximum - 0.063” ( 1.60mm).
•Glossy white.
•Free from dirt and grease.
•Free from surface contamination.
•Free from pits and bumps in the surface.
•Free from burrs at the edge of the Card.
•Completely flat.
This ID Card Printer offers high quality edge to
edge (Full Bleed) printing.
Die cut PVC Cards typically have an edge roll off (bevel) which can result
in a fine white line around the edge of full bleed printed Cards.
When setting up your Card design (using your graphics software on your PC), you should use a
maximum page size of 1016 pixels (3.45”/87.5mm) x 642 pixels (2.13”/54mm).
CR80 - 642 pixels
CR79 - 601 pixels
CR80 - 85.6mm (3.375”)
CR79 - 83.9mm (3.303”)
CR80 - 53.98mm (2.125”)
CR79 - 51mm (2.051”)
CR80 - 1016 pixels
CR79 - 990 pixels
ISO Standard
Cards Sizes
CHOOSING THE RIGHT CARDS
Card material
Card size
Card thickness
To obtain good quality prints the Card must be :
Printable area of the Card
Printable area of the Card

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We recommend only using self adhesive cards supplied by Magicard via your ID Card Printer
supplier.
There are many different types of self-adhesive cards. Thorough investigation and testing has shown
that poorer quality or incorrect card types will cause problems in the Printer. These problems range
from poor image quality, dye-film being cut and cards getting jammed in the roller mechanism.
Only the HoloKote watermark
image will be printed onto the
Gold HoloPatch.
Refer to your PC Badge printing Application for instructions
on how to print and encode a Magnetic Stripe Card.
HoloPatch cards should be fed in with the gold patch on top, and on
the Left-hand side (viewed from the front of the printer).
From the Start Menu on your PC go to the <Printer and Faxes>.
Right click on the ID Card printer and from the drop down menu select
<Printing Preferences>
Then select the <Card Front> tab and select HoloPatch.
Using Magnetic Stripe cards
Using HoloPatch cards
Using Self-Adhesive Cards
If you have a printer fitted with the optional magnetic encoding module,
you can simultaneously print and encode the magnetic stripe on the rear
of a magnetic stripe Card.
The magnetic encoding module can encode both
HI-CO and LO-CO Magnetic stripe Cards.
When feeding Magnetic Stripe Cards, make sure the
stripe is on the left and underneath (when viewing from
the front of the Printer).

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Rewriteable Cards use a special heat sensitive
layer on the upper surface that can be erased and
rewritten (at least 500 times).
These Cards are not printed in the conventional
sense (where Dye-Film is used), but instead use
heat transferred directly from the Thermal
Printhead into the card surface.
Should you need to make changes within the Driver, please see “The Printer
Driver Settings” on page 21.
Using Rewriteable Cards
ReWriteable
Heat sensitive layer with
embedded dye and developer.
PVC or PET substrate
PVC layer for full quality colour/Monochrome printing.
To print on rewriteable cards:
1. Remove the Dye-Film from the printer.
2. Close the lid.
3. Ensure the “Colour Format” (Driver Preferences) is set to “Monochrome (K Only).
4. On your PC, click ‘Print’ in your printing application.
5. Insert a rewritable card in the card feed slot with the mat surface of the card
facing up.