Magtek DYNAPRO User manual

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DynaPro
PIN Encryption Device
DynaPro Installation and Operation Manual
October
2013
Manual Part Number:
99875586-3
.01
REGISTERED TO ISO 9001:2008

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Copyright©2007 - 2012
MagTek®, Inc.
Printed in the United States of America
Information in this document is subject to change without notice. No part of this document may
be reproduced or transmitted in any form or by any means, electronic or mechanical, for any
purpose, without the express written permission of MagTek, Inc.
MagTek is a registered trademark of MagTek, Inc.
MagneSafe™ is a trademark of MagTek, Inc.
MagnePrint®is a trademark of MagTek, Inc.
REVISIONS
Rev
Number
Date
Notes
1.01
August 15, 2012
Initial Release
2.01
September 10, 2013
Updates include: changing name from IPAD EMV to DynaPro;
including Ethernet and USB descriptions; updated dimensions;
updated images; updated formatting.
3.01
October 25, 2013
Updated screens in Section 4
Added Section 4.8 for EMV transaction

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FCC WARNING STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
FCC COMPLIANCE STATEMENT
This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
CUR/UR
This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.
RoHS STATEMENT
When ordered as RoHS compliant, this product meets the Electrical and Electronic Equipment (EEE)
Reduction of Hazardous Substances (RoHS) European Directive 2011/65/EC. The marking is clearly
recognizable, either as written words like “Pb-free”, “lead-free”, or as another clear symbol ( ).

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Table of Contents
1INTRODUCTION AND SPECIFICATIONS .................................................................................. 1
1.1 Product Description......................................................................................................... 1
1.2 Design Objectives............................................................................................................ 1
1.2.1 Securing Personal Cardholder Data ....................................................................... 1
1.2.2 Protection for all Points within the Payment Infrastructure.................................. 1
1.2.3 Security and Ease of Integration by Design ........................................................... 1
1.2.4 Greater Flexibility Reduces Total Cost of Ownership.............................................1
1.3 Design Features .............................................................................................................. 2
1.4 Major Components.......................................................................................................... 3
1.5 Specifications .................................................................................................................. 5
1.6 Pinout on RJ-25 6-pin Connector ................................................................................... 6
2SYSTEM REQUIREMENTS & DEVICE FEATURES................................................................... 7
2.1 System Requirements..................................................................................................... 7
2.2 Device Features............................................................................................................... 7
2.2.1 Physical and Electronic Security ............................................................................. 7
2.2.2 Sleep Mode .............................................................................................................. 7
2.2.3 Liquid Crystal Display............................................................................................... 7
2.2.4 Function Buttons (Soft Keys)................................................................................... 7
2.2.5 10-Digit Numeric Pad .............................................................................................. 7
2.2.6 Magnetic Card Reading ........................................................................................... 7
2.2.7 ICC Card Reading ..................................................................................................... 8
2.2.8 Contactless Card Reading ....................................................................................... 8
3INSTALLATION ......................................................................................................................... 9
3.1 USB Installation............................................................................................................... 9
3.2 Ethernet Installation......................................................................................................10
3.3 Privacy Shield Installation.............................................................................................11
3.4 Privacy Shield Removal.................................................................................................11
3.5 Mounting Dimensions ...................................................................................................12
4OPERATION............................................................................................................................13
4.1 Overview.........................................................................................................................13
4.2 Card Reading using the SCR ........................................................................................14
4.3 Manual Card Entry.........................................................................................................14
4.4 Selecting the Card Type ................................................................................................15

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4.5 PIN Entry ........................................................................................................................15
4.6 Amount Verify ................................................................................................................16
4.7 Signature Capture .........................................................................................................16
4.8 Card Reading using the Smartcard Reader for an EMV Transaction ........................17
4.9 Status Codes .................................................................................................................19
5MAINTENANCE ......................................................................................................................20
5.1 Cleaning .........................................................................................................................20
5.2 Adjusting the LCD..........................................................................................................20

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FIGURES
Figure 1-1. DynaPro USB and ETHERNET................................................................................ 2
Figure 1-2. Major Components (front) ..................................................................................... 3
Figure 1-3. With Privacy Shield................................................................................................. 3
Figure 1-4. Major Components (back) ..................................................................................... 4
Figure 1-5. RJ25 6-Pin Connector ............................................................................................ 6
Figure 3-1. USB Interface ......................................................................................................... 9
Figure 3-2. Ethernet Interface ................................................................................................10
Figure 3-3. Installing the Privacy Shield ................................................................................11
Figure 3-4. Mounting Dimensions and Cable Access Hole...................................................12
Figure 4-1. Example of Welcome Screen (Ready for a New Transaction) ...........................13
Figure 4-2. Example of Swipe Card Screen ...........................................................................14
Figure 4-3. Example of User Screen to Manually Enter Card Data......................................14
Figure 4-4. Example of User Screen to Select Card Type .....................................................15
Figure 4-5. Example of User Screen to Enter PIN .................................................................15
Figure 4-6. Example of User Screen to Verify Amount..........................................................16
Figure 4-7. Example of User Screen to Enter Signature.......................................................16
Figure 4-8. Example of EMV card insertion ...........................................................................17
Figure 4-9. Processing Screen................................................................................................17
Figure 4-10. Example of Enter PIN Screen for EMV Transactions .......................................18
Figure 4-11. Examples of Screen Approved, Declined or Terminated.................................18
Figure 4-12. Examples of Screen Remove Card ...................................................................19
Figure 5-1. Adjusting the DynaPro’s LCD...............................................................................20

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1INTRODUCTION AND SPECIFICATIONS
1.1 Product Description
The DynaPro is a secure PIN encryption device combined with MagTek’s 3-Track MagneSafe™
secure card reader. The DynaPro provides the most comprehensive end-to-end security solution
to prevent personal cardholder data breaches while bringing convenience and speed to Retail and
Financial transactions.
1.2 Design Objectives
1.2.1 Securing Personal Cardholder Data
The DynaPro immediately encrypts data at the point of swipe to safeguard personal information
encoded on the magnetic stripe. The encryption takes place within an encapsulated magnetic
read head as the card is swiped, eliminating the chance of intercepting clear text data. The
DynaPro’s data encryption scheme uses the industry standard TDEA (3DES) algorithm, which
offers merchants, processors, issuers and acquirers the flexibility to manage decryption services
themselves or to outsource, thereby avoiding the risk imposed by unproven, proprietary
encryption algorithms.
1.2.2 Protection for all Points within the Payment Infrastructure
In addition to meeting the requirements established by PCI PTS v3.x, which incorporates SRED
features, the DynaPro has MagnePrint®, a proven embedded security feature that authenticates
the debit, credit, or gift card and its encoded track data, rendering counterfeit or cloned cards
useless. So even if cardholder data is acquired for the purpose of manufacturing counterfeit
cards, such cards can be detected, the transaction can be declined, and the criminal can be
prosecuted. The MagnePrint feature provides a valuable defense to protect the merchant, the
acquirer, the processor, the card issuer, and ultimately the consumer.
1.2.3 Security and Ease of Integration by Design
In addition to securing clear text card data, the DynaPro uses a 32-bit secure processor which
incorporates flexible data formatting and masking capabilities for compatibility with existing
software and payment applications, eliminating the need for recertification.
The DynaPro supports Device Authentication so the retailer, processor, and acquirer have the
confidence of knowing that a rogue reader was not substituted and provides transparency to the
processor, acquirer, or ISO if the device is changed. Furthermore, it supports Mutual
Authentication through a secure challenge/response sequence, which eliminates both the
potential of being redirected to an illegitimate site and the ability to substitute a compromised
PINpad terminal.
1.2.4 Greater Flexibility Reduces Total Cost of Ownership
The DynaPro supports secure remote key injection, eliminating the need to return the unit in the
event a new key is required.

Introduction and Specifications
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1.3 Design Features
•PCI PTS v3.x, SRED Compliant
•Meets EMV level 1 and 2 requirements
•3 Track Secure Card Reader
•Smart card EMV reader
•Contactless reader (optional)
•Backlit color LCD graphics
•Optional real-time electronic signature capture
•Optional privacy shield
•16-digit key pad
•Connectivity via USB HID or Ethernet
•TDEA (3DES) Encryption
•DUKPT Key Management
•Remote Key Injection
•Card and Data Authentication
•Device Authentication
•Mutual Authentication
•Flexible Data Formats
•Flexible Data Masking
Figure 1-1. DynaPro USB and ETHERNET

Introduction and Specifications
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1.4 Major Components
The major components of the DynaPro are shown in Figures 1-2, 1-3 and 1-4.
Note: The ferrite bead must remain attached to the stylus cable at all times, do not remove.
Changes or modifications not expressly approved by MagTek could void the user's
authority to operate the equipment.
Figure 1-2. Major Components (front)
Figure 1-3. With Privacy Shield

Introduction and Specifications
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Figure 1-4. Major Components (back)

Introduction and Specifications
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1.5 Specifications
Electrical
Power Input:
USB Bus Powered (Power adaptor required for contactless
or Ethernet)
Voltage:
5VDC
Current:
250mA (900mA with contactless)
Interfaces:
USB 2.0 (USB 1.1 compatible) and Ethernet
Display Type:
Backlit, color liquid crystal display (LCD)
Display Resolution:
240 x 320 dpi
Flash Memory:
256 MBit
Internal SDRAM memory:
64 MBit
Battery type:
Lithium
Mechanical
Dimensions (L x W x H):
8.8in x 3.9in x 2.4in (223.5mm x 99.1mm x 61.0mm)
Weight:
1 lb
Keypad:
16-key, includes 3 soft function keys associated with LCD
Cable Length (standard):
6.75 ft (2 m)
Card Reader:
3 track encrypting IntelliHead reader with MagnePrint
Connector Type:
RJ25 modular jack
Environmental
Temperature:
Operating:
32 °F to 113 °F (0 °C to 45 °C)
Storage:
14 °F to 140 °F (-10 °C to 60 °C)
Relative Humidity:
Operating:
10% to 90% non-condensing at 23 °C
Storage:
Up to 90% non-condensing
Reliability
Expected Life (unit):
1,000,000 card swipes (equivalent to 5 years of operation)
Battery Life:
5 years shelf life

Introduction and Specifications
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1.6 Pinout on RJ-25 6-pin Connector
RJ25
Connector
Signal
1
VBUS
2
USB_DM
3
USB_DP
4
GND
5
NC
6
CGND
Figure 1-5. RJ25 6-Pin Connector

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2SYSTEM REQUIREMENTS & DEVICE FEATURES
2.1 System Requirements
•Windows XP or later (32-bit or 64-bit)
•Microsoft .NET Framework version 2.0 (Not required but suggested)
•USB port
Upon installation, Windows will automatically recognize and install the USB drivers for this
device.
2.2 Device Features
2.2.1 Physical and Electronic Security
The DynaPro enclosure and its associated electronics have been designed to form a Tamper
Resistant Security Module (TRSM). The covers are securely attached and incorporate sensing
circuits to detect if any attempt is made to open the unit. Internal spaces within the DynaPro
have been minimized to reduce the possibility of unauthorized modifications.
In addition, any attempt to penetrate or modify the DynaPro electronically will cause the unit to
permanently erase its stored encryption keys, after which the DynaPro will cease to function.
2.2.2 Sleep Mode
When the Windows operating system shuts down or is suspended the DynaPro will enter into a
sleep mode.
2.2.3 Liquid Crystal Display
The Liquid Crystal Display (LCD) is a color graphics display capable of showing static or
animated messages.
2.2.4 Function Buttons (Soft Keys)
The three function buttons or soft keys are located below the LCD screen. These buttons are
programmable for use with display-based prompts.
2.2.5 10-Digit Numeric Pad
During normal operation the numeric keypad is used for PIN entries. An audio tone will provide
feedback when entering the PIN digits. There are three additional keys that may be used during
a transaction: an ENTER button (green), a CLEAR button (yellow), and a CANCEL button
(red).
2.2.6 Magnetic Card Reading
The DynaPro contains a MagneSafe card reader that encrypts card data at the point of swipe to
protect the cardholder’s personal information. The reader incorporates MagTek’s 3-track
encrypting IntelliHead, a magnetic read head which has encapsulated and securely potted
electronics that reads, decodes, and encrypts card data within the head. This technology secures
the magnetic stripe data at the earliest point in the transaction chain—the initial swipe.

System Requirements and Device Features
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In addition, as a card is swiped through the reader, through the use of MagnePrint technology the
card can be authenticated immediately, either by Magensa.net or by another system, to determine
whether the card is counterfeit or has been altered.
The card reader is capable of reading any ISO or AAMVA encoded magnetic stripe data.
2.2.7 ICC Card Reading
The DynaPro includes a smart card (ICC) reader. The card is inserted from the front of the unit
under the keypad.
2.2.8 Contactless Card Reading
The DynaPro includes an optional contactless card reader. The card is waved above the LCD.

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3INSTALLATION
3.1 USB Installation
To connect the DynaPro to a computer, connect its USB cable to the USB port on the computer
as shown in Figure 3-1. Note: the standard USB cable P/N 30019317 is six feet long.
Connecting or disconnecting the USB cable from the back side of the DynaPro
when the computer is ON may clear the encryption keys.
Figure 3-1. USB Interface

Operation
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3.2 Ethernet Installation
Figure 3-2. Ethernet Interface

Operation
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3.3 Privacy Shield Installation
To install the Privacy Shield, follow the steps below.
Place the clips of the open end of the Privacy Shield into the openings located just above the
contact card slot as shown in Figure 3-2.
Pivot the shield down, locking the three clips into the holes located just above the function
buttons.
Figure 3-3. Installing the Privacy Shield
3.4 Privacy Shield Removal
To remove the Privacy Shield, follow the steps below.
Grasp the Privacy Shield and slowly lift the edge closest to the LCD, pivoting the shield up to a
45 degree angle and remove the shield.

Operation
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3.5 Mounting Dimensions
The overall dimensions of the unit and the mounting hole locations are shown in Figure 3-4.
This drawing is not to scale and dimensions are given in inches. In addition, mounting the
DynaPro to a surface will require size # 4-40 screws.
Notes: All dimensions are XX= +/- 0.02 in inches.
Figure 3-4. Mounting Dimensions and Cable Access Hole

Operation
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4OPERATION
4.1 Overview
During normal operation, the operator will select the type of transaction from the PC application
controlling the DynaPro and the cardholder will enter data on the DynaPro’s keypad in response
to prompts on its LCD. Transactions may include new accounts, teller window applications,
checking, savings, mortgages, retail transactions, or any other option where there is interaction
between the cardholder and the operator.
Messages shown on the DynaPro are customized by the application
programmer; therefore, the sequence of prompts on the LCD and their contents
will vary depending on the requirements of the institution and may not
correspond to the example messages contained herein. Refer to appropriate
personnel if there are any questions about the prompts or any part of the
operation.
The DynaPro will display “Welcome” on its LCD (see figure 4-1 for an example) to indicate that
it is ready to enter a new transaction.
Figure 4-1. Example of Welcome Screen (Ready for a New Transaction)
Typically, the cardholder is prompted to swipe his or her card through the DynaPro’s MSR to
initiate a transaction. If the card swipe failed to read the card data, the application may request
the user to re-swipe the card or may ask the user to enter the card data manually. The application
may also need to prompt the user to identify the card type (e.g. Debit or Credit). If a PIN is
required (e.g. for a Banking or Debit card transaction), the application will prompt the cardholder
to enter his or her PIN. If your DynaPro has signature capture capability, the application will
prompt the user to enter his or her signature on the touch screen. For a more detailed discussion,
see the sections below on Card Reading, Manual Card Entry, PIN Entry, and Signature Capture.

Operation
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4.2 Card Reading using the SCR
When the appropriate prompt appears (see Figure 4-2 for an example), swipe the card with the
magnetic stripe down and facing toward the keypad of the DynaPro as indicated in Figure 4-2
below. If the magnetic stripe data could not be read, the application may prompt the user to
swipe the card again.
Figure 4-2. Example of Swipe Card Screen
4.3 Manual Card Entry
If the swiped card’s magnetic stripe is damaged or unreadable, the application controlling the
DynaPro may prompt the cardholder to enter information from his or her card manually, as
shown in the following example:
Figure 4-3. Example of User Screen to Manually Enter Card Data
The account number field can be configured with a minimum of 9 and a maximum of 19 digits,
or a minimum of 14 and a maximum of 21 digits. Expiration date consists of 4 digits. The card
verification code can be 3-4 digits in length.