MBTelehealth SX20 User manual

Rev 15Oct2015
SX20 with
TRC5 Remote Control
User Guide

MBTelehealth –SX20 Quick Set with TRC5 Remote User Guide
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Table of Contents
OVERVIEW ......................................................................................................................................3
BASIC NAVIGATION........................................................................................................................4
GENERAL USE................................................................................................................................6
Setup.............................................................................................................................................6
Camera Controls...........................................................................................................................6
Microphone ...................................................................................................................................8
Volume..........................................................................................................................................9
Site to Site Calls............................................................................................................................9
Connecting to a MBT Site...................................................................................................................... 9
Connecting to a site outside the MBT Network ..................................................................................... 9
Far End Control: Site to Site.................................................................................................................10
Screen Layout: Site to Site - No presentation.......................................................................................10
Sharing Content: Laptop - Site to Site..................................................................................................11
Sharing Content: Patient Camera - Site to Site.....................................................................................11
Screen Layout: Site to Site - Presentation mode...................................................................................12
Using My Contacts or Recent Calls............................................................................................13
Multi-Site Event Calls (MCU)......................................................................................................14
Connecting to a Multi Site (MCU) Call ................................................................................................14
Screen Layout/Far End: Multi-Site –No Presentation ........................................................................14
Sharing Content: Laptop –Multi Site...................................................................................................14
Sharing Content –Patient Camera Multi Site........................................................................................15
Screen Layout: Multi Site –Presentation Mode...................................................................................16
Receiving and Ending Video Calls..............................................................................................17
DUAL VIDEO ENABLED EQUIPMENT .........................................................................................18
TROUBLESHOOTING ...................................................................................................................19
ADDITIONAL TRAINING INFORMATION .....................................................................................20
VIDEOCONFERENCING ETIQUETTE..........................................................................................20

MBTelehealth –SX20 Quick Set with TRC5 Remote User Guide
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OVERVIEW
This user guide will provide you with an overview and the knowledge to setup and use
the SX20 Quick Set videoconference solution and the TRC5 remote.
Screen/Monitor: built-in screen/monitor
displays the far end or the near end
image and content as selected by the
user. In most cases, it’s also the audio
source.
Camera: high quality imaging device which
transmits images to the screen/monitor. The
camera movements are controlled by a
wireless infra-red (IR) remote control that
controls a variety of functions, both on the
near and far end.
Codec: central part of the videoconferencing
equipment. The main task of the codec is the
compression of outgoing video, audio and data,
the decompression of the incoming information
and the transmission of this information
between endpoints. The name codec comes
from a combination of the two words
compression and decompression.
Microphone: will automatically equalize sound levels so that loud
and soft voices are picked up and transmitted to the far end at
approximately the same level.
Remote Control: used to place
calls, adjust the volume, navigate
screens and select options. It
controls all functions of the
videoconferencing equipment,
including moving the camera.
Main Components
The main components included with the SX20 Quick Set are the Camera, Codec,
Ethernet Cable, Microphone, Screen/Monitor and Remote Control. In some instances
there may also be a router.

MBTelehealth –SX20 Quick Set with TRC5 Remote User Guide
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BASIC NAVIGATION
Use this key change the layout on
your screen (includes selfview).
These function keys on the top of the
remote correspond to the five context
sensitive softkeys that are found along the
bottom of the screen.
Microphone On/Off.
Adjust volume.
Use the Arrow keys to navigate in
the Menus and the centre OK
key to confirm your selection.
When no menu is open, Arrow
keys are used to move the camera
around.
Use this Home key to display the
Home/Main menu on the screen
–or to exit sub menus.
Use this key to display the Phone
Book on the screen.
Use this key to end a call.
Outside a call, press and hold to
enter standby mode.
Use this key to remove
characters in a text field.
Place a call.
Press to share your
presentation.
Press again to go back to main
camera.
Zoom the camera in and out.
Press and hold this key to toggle
between characters and numbers
when typing in a search field.
Use the back arrow to collapse or
exit a menu.
Use this key to select or accept an
entry
entry.
The remote control is used to operate your video equipment and the system will not work
without it. Here are some commonly used keys on the remote:
Use the keypad to enter
letters and numbers as with a
mobile phone.
Press a key repeatedly to
access the characters
displayed on each key.
Waking up the system
Pick up the remote control, point it towards the
system and press any key on the remote to activate
the system.
Cisco TRC5 Remote

MBTelehealth –SX20 Quick Set with TRC5 Remote User Guide
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Softkeys will auto hide at the bottom of the screen after approximately 5 seconds of
inactivity. Pick up the remote and press an Arrow or Zoom key to unhide.
Press an Arrow key or the Zoom +/- key to access the Camera Control softkey
options (Far End, Camera Presets, Camera Settings, Main source, Exit.)
You can move your camera using the arrows and zoom +/- at this point. (note: the
camera control screen can also be selected from the home menu.
In addition to using the keypad on the remote control you can also use the virtual
keyboard. Whenever there is a field that requires entry there will be a Turn Keyboard
On softkey at the bottom of the screen.
1. Press the Turn Keyboard On soft key and use the Up arrow to move the cursor
inside the keyboard.
2. Use all 4 arrow keys to move about the keyboard. Select a letter using the enter
key. The list will keep filtering as you type. Highlight the site and press enter.
3. Press the Turn Off Keyboard soft key when finished.
Example showing a sub menu displayed
by pressing the right arrow key.
The little
triangle
indicates
that a
submenu is
available.
The element
currently selected
is indicated by
an orange
rectangle.
Use the up/down
arrow keys to
Navigate in a
menu.
1
2
3
Press the Ckey on the remote to backspace or remove characters.
TIP
Virtual Keyboard
Navigating the Menus
and Softkeys
Press Home to display the
Home/Main menu on the screen.