Sierra Wireless LS300 Installation manual

AirLink LS300
Hardware User Guide
4112895
Rev 5

Preface
Rev 5 Feb.15 3
Important
Notice Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be
totally lost. Although significant delays or losses of data are rare when wireless
devices such as the Sierra Wireless modem are used in a normal manner with a
well-constructed network, the Sierra Wireless modem should not be used in
situations where failure to transmit or receive data could result in damage of any
kind to the user or any other party, including but not limited to personal injury,
death, or loss of property. Sierra Wireless accepts no responsibility for damages
of any kind resulting from delays or errors in data transmitted or received using
the Sierra Wireless modem, or for failure of the Sierra Wireless modem to
transmit or receive such data.
Safety and
Hazards Do not operate the Sierra Wireless modem in areas where blasting is in progress,
near medical equipment, near life support equipment, or any equipment which
may be susceptible to any form of radio interference. In such areas, the Sierra
Wireless modem MUST BE POWERED OFF. The Sierra Wireless modem can
transmit signals that could interfere with this equipment.
The driver or operator of any vehicle should not operate the Sierra Wireless
modem while in control of a vehicle. Doing so will detract from the driver or
operator's control and operation of that vehicle. In some states and provinces,
operating such communications devices while in control of a vehicle is an offence.
In accordance with ANSI/ISA 12.12.1-2011, Section 16 and CSA C22.2 No 213,
Section 5.5, the following instructions and warnings apply:
This apparatus is suitable for use in Class I, Division 2, Groups A, B, C and D
classified Hazardous Locations.
Warning: EXPLOSION HAZARD–SUBSTITUTION OF COMPONENTS MAY IMPAIR
SUITABILITY FOR CLASS I, DIVISION 2.
Avertrissement: RISQUE D’EXPLOSION-LA SUBSTITUTION DE COMPOSANTS
PEUT RENDRE CE MATERIEL INACCEPTABLE POUR LES EMPLACEMENTS DE
CLASSE I, DIVSION 2.
Warning: EXPLOSION HAZARD–DO NOT DISCONNECT WHILE CIRCUIT IS LIVE
UNLESS THE AREA IS KNOWN TO BE NON-HAZARDOUS.
Avertrissement: RISQUE D’EXPLOSION-NE PAS DEBRANCHER TANT QUE LE
CIRCUIT EST SOURS TENSION, A MOINES QU’IL NE S’AGISSE D’UN
EMPLACEMENT NON DANGEREUX.
Warning: DO NOT USE THE USB CONNECTOR IN A HAZARDOUS AREA.
Avertrissement: NE PAS UTILISER DE CONNECTEUR USB DANS LES
ENVIRONNEMENTS DANGEREUX.

AirLink LS300 Hardware User Guide
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Warning: DO NOT USE THE RESET BUTTON IN A HAZARDOUS AREA.
Avertrissement: NE PAS UTILISER LE BOUTON DE RESET DANS UN
ENVIRONNEMENT DANGEREUX.
Limitation of
Liability The information in this manual is subject to change without notice and does not
represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND
ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS
PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its
affiliates aggregate liability arising under or in connection with the Sierra Wireless
product, regardless of the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the Sierra Wireless
product.
Patents This product may contain technology developed by or for Sierra Wireless Inc. This
product includes technology licensed from QUALCOMM®. This product is
manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more
patents licensed from InterDigital Group and MMP Portfolio Licensing.
Copyright © 2015 Sierra Wireless. All rights reserved.
Trademarks Sierra Wireless®, AirPrime®, AirLink®, AirVantage®, ALEOS®and the Sierra
Wireless logo are registered trademarks of Sierra Wireless.
Windows®and Windows Vista®are registered trademarks of Microsoft
Corporation.
Macintosh®and Mac OS X®are registered trademarks of Apple Inc., registered in
the U.S. and other countries.
QUALCOMM®is a registered trademark of QUALCOMM Incorporated. Used
under license.
Other trademarks are the property of their respective owners.

Preface
Rev 5 Feb.15 5
Contact
Information International Contact Information
Sierra Wireless Headquarters Contact Information
www.sierrawireless.com
Contact Email or Web Site
Sales:
Sierra Wireless AirLink Sales [email protected]
Technical support:
Contact your authorized AirLink reseller. Additional support resources, such as technical documentation and software downloads are
available at: source.sierrawireless.com
Company information:
New products, press releases, and
more
www.sierrawireless.com
Postal Address: Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4

AirLink LS300 Hardware User Guide
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Rev 5 Feb.15 7
Contents
Introduction to the AirLink LS300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
AirLink LS300 Device Configuration and Management . . . . . . . . . . . . . . . . 11
Accessories Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Specifications at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Installation and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Tools and Materials Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Step 1—Insert the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Step 2—Connect the Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Step 3—Connect the Data Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Step 4—Connect the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Connector on the LS300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Ignition Sense (Pin 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
General Purpose I/O (Pin 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Step 5—Check the device operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
LED Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Ethernet LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Step 6—Startup and Software Configuration. . . . . . . . . . . . . . . . . . . . . . . . 27
Step 7—Mounting the LS300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Mounting Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Flat Surface Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
DIN Rail Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Rebooting the LS300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Reset the LS300 to factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . 31
AirLink LS300 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Antenna Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

AirLink LS300 Hardware User Guide
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Frequency Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
SIM Socket (HSPA Devices) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
GPS Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Reliability Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
AC Power Adapter Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Important Information for North American Users. . . . . . . . . . . . . . . . . . . . . 43
RF Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
EU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Rev 5 Apr. 13 9
1
1: Introduction to the AirLink LS300
The AirLink®LS300 is a compact, intelligent and fully-featured
communications platform that provides real-time wireless capabilities
for fixed and mobile applications. It is intended for use in industrial
setting such as:
•Remotely monitoring and controlling infrastructure and surveil-
lance equipment on pipelines, meters, pumps and valves in any
energy, utility, or industrial application
•Tracking the location of heavy equipment and assets in the field
•Providing reliable Internet access to a mobile workforce
The AirLink LS300 has multiple communication ports including serial,
Ethernet, and USB ports. The power connector has one GPl I/O pin
for remote monitoring and control and one ignition sense pin to turn
the device on and off and trigger the low power mode.
The AirLink LS300 is a 3G cellular device that supports a variety of
radio bands options, both on HSPA+ or CDMA EV-DO mobile
broadband technology.
The AirLink LS300, when coupled with the rich embedded
intelligence provided by the embedded ALEOS®software, is the
perfect choice for a broad set of machine to machine solutions.

AirLink LS300 Hardware User Guide
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Description
Figure 1-1: LS300 Connectors, LEDs and SIM Card holder
Rear Panel
SMA Antenna Connector
RJ-45 Ethernet Port
GPS/Diversity Antenna Connector
Front Panel
9-pin RS-232 Serial Port
Micro-B USB Port
Side Panel
SIM Card holder (See Insert the SIM Card on page 18)
Power Connector (See Connect the Power on page 21.)
Reset button
(See Rebooting the LS300 and Reset the LS300 to factory
default settings on page 31.)
LEDs (See LED Behavior on page 26.)
(See Ethernet Port on page 20.)
(See Connect the Antennas on page 18.)
(See Connect the Antennas on page 18.)
(See Serial Port on page 20.)
(See USB Port on page 20.)

Introduction to the AirLink LS300
Rev 5 Apr. 13 11
AirLink LS300 Device Configuration and
Management
You can configure and manage your AirLink LS300 using:
•ACEmanager—a browser-based application
Refer to the ALEOS Software Configuration User Guide available for down-
load at source.sierrawireless.com.
•AirVantage
®Management Service (AVMS)—a cloud-based device
management service provided by Sierra Wireless®
For more information on AVMS, visit:
www.sierrawireless.com/productsandservices/airvantage_m2m_cloud/
or contact your Sierra Wireless distributor.
• AT Commands
For a complete list of AT Command, refer to the ALEOS Software Configura-
tion User Guide
Accessories Available
•DIN rail mounting bracket
•Screw-in mounting bracket
•Antennas: GPS and Cellular for CDMA and GSM
•AC 12VDC power adapter
•DC power cord
•Cigarette lighter adapter
•Ethernet cable
•DB-9 serial cable (6 ft and 25 ft lengths)
•USB cable

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Rev 5 Apr. 13 13
2
2: Specifications at a Glance
This section gives a brief summary of the critical high-level features
of the LS300 Sierra Wireless gateway.
For more information on device management, custom applications
and configuring LS300 features such as VPN, Security,
Authentication, and Events Reporting, refer to the ALEOS Software
Configuration User Guide and the AirVantage Management Service
website www.sierrawireless.com/productsandservices/
AirVantage_M2M_Cloud.aspx.
Table 2-1: Specifications
Industry Certification and
Mobile Network Operator
Approvals
•FCC
•Industry Canada
•CE
•PTCRB
•R&TTE
•RoHS Compliant
•Class 1, Div 2
•Military Spec MIL-STD-810 conformance to thermal, mechanical
shock, and humidity
•Approved for deployment by Verizon Wireless, AT&T, Sprint,
Rogers, Bell and Telus
Network Technology 3G HSPA+ Models
Fallback to GSM / GPRS / EDGE
•800 / 850 / 1900 / 2100 MHz
Sierra Wireless SL8090 radio module
•900 / 2100 MHz
Sierra Wireless SL8092 radio module
•Peak data rates
•Download (HSDPA Category 10) — 14.4 Mbps (peak rate)
•Upload (HSUPA Category 6) — 5.76 Mbps
3G EV-DO Models
Fallback CDMA 1xRTT
•Rev. A 800 / 1900 MHz
Sierra Wireless SL5011 radio module
•Peak CDMA data rates
•Download — 3.1 Mbps (peak rate)
•Upload — 1.8 Mbps

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Host Interfaces •10/100 Base-T RJ45 Ethernet
•RS-232 serial port
•USB V2.0 Micro-B connector
•2 SMA antenna connectors (Primary, GPS/Diversity)
•Active antenna support
Input/Output Configurable I/O pin on power connector
•Digital Input ON voltage: 3.3 to 30 VDC
•Digital input OFF voltage: 0 to 1.2 VDC
•Analog input voltage: 0 to 30 VDC
•Open collector output < 200mA @ 30 VDC: 3.3 to 30 VDC
Power Adapter pins 4-Pin connector:
•Power
•Ground
•Configurable digital I/O and analog voltage input sensing
•Configurable ignition sense (Low Power Mode Enable Input)
Reset •Manual reset button or using ACEmanager
LEDs 4 LEDs:
•Network
•Signal
•Activity
•Power
Dimensions •3.0 in x 3.5 in x 1.0 in
(76 mm x 90 mm x 25 mm)
•6.7 oz. (190 g)
Screw Torque Settings •M3 DIN rail mount screws
10 in-lb. (1.1 N-m)
Antennas
Finger tight (5–7in-lb.) is sufficient and the max torque should not go
beyond 10 in-lb. (1.1 N-m).
Power Consumption All values in mA @ 12 VDC
•HSPA+: Idle 224, typical 245, maximum 430
•CDMA: Idle 220, typical 257, maximum 427
•Low power standby mode: < 68
•Analog ignition sense and power management
•Input voltage: 7–28 VDC
Operating Temperature -30°C to +70°C (-22°F to 158°F) full 3GPP RF compliance
-40°C to +85°C (-40°F to 185°F) reduced RF performance
Humidity 90% RH @ 60°C
Reverse Polarity
Protection Compliant
Table 2-1: Specifications

Specifications at a Glance
Rev 5 Apr. 13 15
GPS Technology HSPA+ Models
•Acquisition time: < 3 seconds hot start, < 45 seconds cold start
•Accuracy: < 10 m
•Tracking sensitivity: -155 dBm
EV-DO Models
•Acquisition time: 9 seconds hot start, 39 seconds cold start
•Accuracy: < 3 m (50%), < 8 m (90%)
•Tracking sensitivity: -160 dBm
Protocols •Network: TCP/IP, UDP/IP, DNS
•Routing: NAT, Host Port Routing, DHCP, PPPoE, VLAN, VRRP,
Reliable Static Route
•Applications: SMS, Telnet/SSH, Reverse Telnet, SMTP, SNMP,
SNTP, Reliable Static Routing
•Serial: TCP/UDP PAD mode, Modbus (ASCII, RTU, Variable), PPP
•GPS: NMEA 0183 V 3.0, TAIP, RAP
Device Management Configure and monitor your LS300 using:
•AirVantage Management Service cloud-based device management
application
•ACEmanager device configuration utility
•AT Commands
Custom Applications Use ALEOS Application Framework (AAF) to develop your own
applications to run on the LS300 and leverage the AirVantage M2M
Cloud platform.
•Lua language coding platform
•Remote application management
•Eclipse-based IDE
•Integrated real-time debugging
VPN •IPSec, GRE, and SSL Tunnel VPN clients
•Up to 5 VPN tunnels
•IKE encryption
Security •Port Forwarding
•Port Filtering
•DMZ
•Trusted IPs
•MAC Filtering
Table 2-1: Specifications

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Authentication •LDAP
•RADIUS
•TACACS+
Events Reporting •Event Types: digital input, GPS/AVL, network parameters, data
usage, timer, power, device temperature
•Report types: SMS, email, SNMP trap, relay output, GPS RAP
reports, Events Protocol Message to Server
Table 2-1: Specifications

Rev 5 Apr. 13 17
3
3: Installation and Startup
This chapter shows you how to connect, install and start the Sierra
Wireless AirLink LS300. It also describes the front panel LEDs.
Note: The LS300 installation must be done by a qualified technician.
Tools and Materials Required
•A SIM card (provided by your mobile network operator, if
required)
•#0 Phillips screwdriver (if you are installing the SIM card)
•Laptop computer with Ethernet cable
•Wireless antenna
•Optional—a GPS antenna or diversity antenna
•AC or DC power cable (available from Sierra Wireless or use your
own custom cable)
•Optional—a straight-through 9-pin connection cable for the
RS-232 port
•Optional—mounting bracket kits (available from Sierra Wireless)
Caution: The device has a hardened case for use in industrial and extreme
environments. If you are installing it in these types of environments, use
cables designed and specified for use in these types of environment to avoid
cable failure.
Installation Overview
The steps for a typical installation are:
1. Insert the SIM card.
2. Connect the antenna.
3. Connect the data cables.
4. Connect the power.
5. Connect a laptop and configure ACEmanager.
6. Mount the LS300.
The following sections describe these steps in detail.
Note: Depending on where you are installing the LS300, you may want to
mount the device before connecting the antenna, cables and power.

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Step 1—Insert the SIM Card
If your AirLink device requires a SIM card and it has not been installed by the
reseller, insert a SIM card into the device before connecting any external
equipment or power to the device.
To install the SIM card:
1. Remove the SIM card cover.
2. Orient the SIM card, as shown in Figure 3-1 with the gold contacts facing
down. Gently slide the SIM card into the slot in the slot until it stops.
Figure 3-1: Installing the SIM card
3. Replace the SIM card cover.
Step 2—Connect the Antennas
The LS300 has 2 antenna ports. Both are SMA female bulkhead connectors.
• Main antenna port: This is the primary transmit and receive port for the
radio.
• Rx Diversity/GPS antenna port: This is a dual function receive/diversity
port and GPS receive port. When used for GPS, a bias supply may be
enabled in the ALEOS software for use with active antennas.
Note: The diversity/GPS port is receive only, it does not transmit.
Note the direction of notched corner for proper SIM card alignment

Installation and Startup
Rev 5 Apr. 13 19
Note: The antenna should not exceed the maximum gain specified in RF Exposure on
page 43. In more complex installations (such as those requiring long lengths of cable and/
or multiple connections), you must follow the maximum dBi gain guidelines specified by the
radio communications regulations of the Federal Communications Commission (FCC) or
Industry Canada or your country’s regulatory body (if used outside the US)
To install the antennas:
1. Connect the RF antenna to the SMA antenna connector.
Mount the RF antenna so there is at least 20 cm between the antenna and the
user or by-stander.
2. If used, connect either a GPS antenna or a diversity RF antenna to the SMA
GPS/Diversity antenna connector.
Take extra care when attaching the antenna to the SMA connectors. Finger
tight (approximately 5–7 in-lb.) is sufficient and the max torque should not go
beyond 10 in-lb. (1.1 N-m).
Mount the GPS antenna where it has a good view of the sky (at least 90⁰).
3. Connect the antenna cable to the GPS/Diversity antenna connector.
Note: If the antenna is located away from the device, keep the cables as short as possible
to prevent the loss of antenna gain. Route the cables so that they are protected from
damage and will not be snagged or pulled on. There should be no binding or sharp corners
in the cable routing. Excess cabling should be bundled and tied off. Make sure that the
cables are secured so that their weight will not loosen the connector from the device over
time.
Figure 3-2: Antenna connectors
Step 3—Connect the Data Cables
The LS300 has three ports for connecting data cables:
•USB Port (Micro B)
•Ethernet Port (RJ-45)
•Serial Port (9-pin RS-232)
SMA RF antenna connector SMA GPS/Diversity antenna connector

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USB Port
Warning: Do not use the USB port in a potentially explosive environment.
•Complies with USB Version 2.0 for high speed operation
•Can be dynamically configured to operate in one of two modes:
• Virtual Ethernet Port: The LS300 behaves as if the PC were connected to
an Ethernet port, allowing access to the Internet and the LS300’s internal
web server. This is the default setting.
• Virtual Serial Port: The LS300 behaves as if it was connected to a standard
serial port. The primary use of this interface is for the AT command line
interface of ALEOS and for diagnostic access to the radio module.
Note: By default, the USB port is configured as a virtual Ethernet port.
A Windows driver must be installed on the PC in order to support USB use. The
drivers are available for download at source.sierrawireless.com.
The ALEOS Software Configuration User Guide contains the details of USB mode
configuration and driver installation.
We recommend you:
•Use a USB 2.0 cable
•Connect directly to your computer for best throughput.
Ethernet Port
•IEEE 802.3 specification for 100 Mbps speed (Fast Ethernet) with fallback to
10 Mbps
•Auto-crossover support
•Auto-sensing detects the speed of the connecting device for 100 baseT or
10 baseT
Serial Port
•9-pin serial port connects directly to most computers or other devices with a
standard serial straight-through cable
Note: If you have a DCE device, you need to use a null modem (cross-over) cable.
•Used for device configuration and debugging.
•Complies with the EIA RS-232D specification for DCE equipment
•Output driver levels swing from -7 VDC to +7 VDC with normal loading