MEND Technology Wellness IS02LCD User manual

Ver 1.0, 2016.3.4
MEND WellnessTM IS02LCD
Owner’s Manual

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© 2016 MEND Technology, LLC. All rights reserved. MEND Technology and the logo
are the trademarks of MEND Technology, LLC. Trademarks or registered trademarks are
the property of their respective holders. Software and specifications are subject to change
without notice.
Technical Support:
Website: https://www.mendtechnology.com
Email: [e-mail]
Warranty & Repairs
Company Address:
MEND Technology, LLC
ATTN: Returns –RMA #
10117 SE Sunnyside Road Ste F40
Clackamas, OR 97015
Phone: [phone]
Fax: [phone]

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Table of Contents
Introduction .....................................................................................................5
Safety Precautions.........................................................................................6
Indications.....................................................................................................6
Contraindications, Warning, Precautions, and Adverse Effects ....................6
Warnings .......................................................................................................7
Precautions....................................................................................................7
Adverse Effects.............................................................................................8
Warranty and Service ....................................................................................8
MEND Wellness Device and Accessories.....................................................10
Top Panel and Keypad ................................................................................10
Rear Panel ...................................................................................................12
Accessories .................................................................................................12
Operations......................................................................................................13
Prepare for Operations ................................................................................13
Install Batteries.......................................................................................13
Connect Wires to the MEND WellnessTM device ....................................13
Connect Wires to Gloves, Strips, or Electrodes......................................14
Basic Operations............................................................................................15
Power ON ...................................................................................................15
All, Recent and History Protocols...............................................................15
Select a Protocol .........................................................................................16
To browse for a protocol ........................................................................16
To browse to a large protocol number ....................................................16
To see details of a protocol.....................................................................17
Run a Therapy Protocol ..............................................................................17
Pause the Therapy Protocol.........................................................................17
Stop the Therapy Protocol...........................................................................18
Turn on the Back Light ...............................................................................18
Turn Power OFF .........................................................................................18
Advanced Operations and Display Information.........................................20
Protocol Run Information and Status..........................................................20
Current Intensity .........................................................................................21

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To change output current intensity µA ...................................................21
Settings .......................................................................................................21
To change Settings..................................................................................21
To turn ON/OFF key beeping.................................................................21
To turn ON/OFF protocol end beeping...................................................21
About ..........................................................................................................22
To go to About........................................................................................22
Version....................................................................................................22
Battery Status .........................................................................................22
Troubleshooting .............................................................................................23

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1 Introduction
Congratulations on your purchase of the MEND WellnessTM device. The
MEND WellnessTM is the most advanced two channel programmable
transcutaneous electrical nerve stimulator or "TENS" device currently available.
MEND Technology, LLC is a leading innovator and distributor of state-of-the-
art medical devices.
The MEND WellnessTM is a high-end precision medical device used for the
relief of pain. This device generates low intensity current pulses at microampere
level and frequency of pulses. Your licensed health care practitioner is able to
program frequency pairs with a variety of parameters including current intensity,
frequency, time, modulated wave period, wave slope, and polarity.
The MEND WellnessTM is a small, portable device that is designed for use in a
doctor's office, clinic or hospital as well as self-administered treatment at home
under your practitioner’s supervision.
Please read this entire manual thoroughly before using it.
CAUTION
Federal Law (USA) restricts this device to sale by or on the order
of a licensed health care practitioner.

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1.1 Safety Precautions
The device is designed to be applied to the human body. It can be used
externally only.
The device has micro amperage current output. The plugs must be
inserted completely into the jacks. The patient may experience prickling
sensation if the skin contact is too dry.
Use alkaline batteries only. It cannot be connected to external power
source. Any attempt to do so would cause damage of the device and
possibly cause harm to the patient.
Do not immerse the device into water. Do not use the device close to
flammable mixtures or concentrated flammable fumes such as gasoline.
The device can only be opened and repaired by the manufacturer.
1.2 Indications
The MEND WellnessTM is intended for the symptomatic relief of chronic
intractable pain. The degree of efficiency will vary with patient selection.
1.3 Contraindications, Warnings, Precautions, and
Adverse Effects
CONTRAINDICATIONS
Do not use MEND WellnessTM:
-on patients who have a demand type pacemaker or any other implanted
electronic device that cannot be turned off
-over the carotid sinus
-on pregnant women
-for central pain

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Safety of microcurrent stimulation has not been established during pregnancy
or birth. Microcurrent stimulation is not effective for pain of central origin
including headache.
WARNINGS
The electrodes or gloves of the MEND WellnessTM can't be placed over the
carotid sinus (upper side of neck) region. The electrodes/gloves of MEND
WellnessTM can't be placed over regions through which current will flow
transcerebrally (through the head). MEND WellnessTM should not be used on
patients whose pain syndromes are not diagnosed and etiology is not established.
If another garment electrode is used as a dispersive electrode, placement of the
dispersive electrode should ensure transthoracic stimulation is not possible.
The MEND WellnessTM should be used only under the continued supervision of
a licensed health care practitioner. The MEND WellnessTM has no curative value.
The MEND WellnessTM is a symptomatic treatment and as such suppresses the
sensation of pain which could otherwise serve as a protective mechanism.
The electrodes should not be placed over or in proximity of cancerous lesions,
infected or inflamed areas of the skin with open lesions.
Do not allow children to use or handle this device.
Do not operate vehicles or potentially dangerous machinery during periods of
stimulation.
Electronic monitoring equipment such as ECG monitors and ECG alarms may
not operate properly when The MEND WellnessTM is in use.
The MEND WellnessTM is not a life-saving device.
PRECAUTIONS
Isolated cases of skin irritation may occur at the site of conductive materials
following long-term application. The effectiveness of the MEND WellnessTM
device is highly dependent upon patient selection by a practitioner qualified in
the management of pain. Electrode placement and stimulation settings should
be based on the guidance of the prescribing practitioner. Patients should not use
the device while under the influence of alcohol, controlled substances or

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narcotic drugs, directly on the eyeball, or over a vessel that may contain a blood
clot.
Caution should be used for persons with suspected or diagnosed epilepsy.
ADVERSE EFFECTS
Please consult your health care practitioner about possible adverse effects which
may arise from the therapy protocols your health care practitioner is using. Skin
irritation and electrode burns have been reported at the site of electrode
placement following long-term application. To reduce the risk of skin irritation
or burns, keep electrodes directly against the skin during application.
1.4 Warranty and Service
MEND Technology, LLC warrants that the Product is manufactured by
Inspirstar Inc in accordance with the specifications. There is no warranty of
merchantability nor of fitness for a particular use. The Product is marketed
under section 510(K) of the Federal Food, Drug and Cosmetic Act as a device
substantially equivalent to a device in commerce. Inspirstar Inc. and MEND
Technology, LLC expressly disclaim any claim that the Product can treat or
cure any medical condition or illness. The user must consult with his or her
health care practitioner as to the recommended use. The Product may only be
used under the direct supervision of a licensed health care provider. There are
no other warranties, expressed or implied. MEND Technology, LLC sole
liability hereunder is to replace the Product with the same or a substitute product.
In no event shall Inspirstar Inc. and/or MEND Technology, LLC be liable for
personal injury or death of any person using or misusing the Product.

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The MEND WellnessTM unit may be replaced with the same or a substitute
product within one year of purchase. Electrode Gloves and electrode wires
may be replaced with the same or a substitute product within 3 months of
purchase. To replace products or obtain service, first call your doctor or MEND
Technology. If necessary, send the entire unit with the carrying case and
accessories, insured, postage prepaid, and well packaged, along with the Return
Merchandise Authorization number obtained from MEND Technology. Please
remove the batteries before returning your device.

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2 MEND Wellness Device and Accessories
2.1 Top Panel and Keypad
Figure 1 Top Panel
Conductivity Status Indication: LED CH1 and CH2 indicate if the output
current can reach their peak current value in the protocol for channel 1 and
channel 2, respectively. If the LED is flashing or ON, check the connection
of the electrode to the body.
Display Area: Menu selection, protocol information, active protocol
parameter information and status are displayed on the LCD screen.
Protocol Running Control:
Press the START/ON key to turn the unit on or to start a selected
protocol.
Press the PAUSE key to pause a running protocol. Press the START
key to resume the protocol.
Press the STOP key to stop a running protocol or to turn off the MEND
WellnessTM device.
Display Area
Protocol
Running
Control
Function Keys
Arrows
To select
protocol
number
Back Light
Conductivity Status Indication

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Arrows:
LEFT arrow key: Back to previous menu level or move cursor to the
left.
RIGHT arrow key: Enter menu selection or move cursor to the right.
UP arrow key: Move cursor up or increase number
DOWN arrow key: Move cursor down or decrease number
Number SET: In Number SET mode, use arrow keys to change the digits
of the number. Press this key again to move to the next number or finish
entering numbers in All Protocols setting.
Protocols: Press this key to cycle between “All Protocols”, “Recent
Protocols” and “History Protocols”.
μA ‘+’, ‘-‘: While a program is running, you can use these keys to change
the intensity of the microcurrent. Your practitioner should have these set at
a typical default setting for you.

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2.2 Rear Panel
Figure 2 MEND WellnessTM Output Jacks and USB port
Output Jacks
3.5 mm Plug
Connection
Wire Connectors. If you
have alternate colored leads,
ensure you know which
output is each polarity.
Combined Channel Output Jacks
Positive
Jack (+)
Tip
CH2+
Red
Ring
CH1+
Yellow
Negative
Jack(-)
Tip
CH2-
Blue
Ring
CH1-
Green
Table 1 Color Mapping of Output Jacks to Wire Connectors
2.3 Accessories
The MEND device can be used with various accessories that can be purchased
individually. For example, gloves with snap wires, electrodes, push pin leads,
conductive strips and material.
Combined Channel Jacks: Positive Jack +: Positive leads of CH1 and CH2
Negative Jack -: Negative leads of CH1 and CH2
Micro USB
connection
to PC
Electrodes, strip &
Gloves and Wires
Pushpin Leads
Carrying Case

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3 Operations
3.1 Prepare for Operations
The MEND WellnessTM device can be used inside the carrying case. You will
receive two Velcro strips to attach to the back panel of the MEND WellnessTM
device. Your travel case has two Velcro strips attached inside the carrying case.
Install Batteries
The MEND WellnessTM device uses two alkaline batteries in size “AA”. Remove
the batteries when the device is not going to be used for more than one month.
Note: DO NOT use rechargeable Lithium Ion batteries because the voltage is not
compatible with our devices.
Connect Wires to the MEND WellnessTM device
Insert the 3.5mm plugs into the jacks on the rear panel of the MEND WellnessTM
device.
Insert batteries here

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Connect Wires to Gloves, Strips or Electrodes
Snap the button or insert the pins on gloves, strips or electrodes.
Please follow your health care practitioner’s instructions on where to place the
electrodes, gloves, towels or strips on the body.
It is recommended to leave the wires and buttons connected to the gloves and
leave the plugs inserted in the MEND WellnessTM after use. If you want to
unbutton the electrode wires from the gloves, hold the button base on the gloves
instead of holding the fiber part of the gloves to avoid damage to the gloves.
DO NOT WEAR THE GLOVES ON BARE HANDS UNLESS YOU ARE
TREATING YOUR OWN HANDS.
To isolate the conductive gloves from bare hands, wear nitrile gloves first then
put on the conductive Electrode Gloves.
3.2 Basic Operations
Power ON
Press START/ON to power on the unit. The Power-On Initial Screen displays
the last protocol number previously run. Press START to run this last used
protocol.

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All, Recent and History Protocols
All Protocols lists all protocols in or user programmed profile.
Recent Protocols lists the protocols that were recently used. Use Recent
Protocols to quickly select a protocol that is frequently used.
History Protocols lists the actual protocol running history. The latest used
protocol is displayed on the top of the list. Use History Protocols to check the
therapy history and also select a protocol to run again. Note: the history will
show the exact usage, so you may see the same protocol multiple times in the
history.
To switch between All
Protocols, Recent Protocols
or History Protocols: press
Protocols key to cycle
between the three protocol list
screens.

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Select a Protocol
There are a number of stored therapy protocols in the MEND WellnessTM
IS02LCD. Please follow your health care practitioner’s instruction regarding the
protocols to be used for your pain complaints.
To browse for a protocol: Use the arrow keys UP and DOWN to browse through
the protocol list.
To browse to a large protocol number: When the All Protocols screen is
displayed, press the SET key, the edit cursor will move to the ones digit of the
protocol number, use the UP and DOWN key to change the value. Use the LEFT
arrow to move to the tens digit and use UP and DOWN to change the value.
Press SET again when done.

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To see details of a protocol: Press the RIGHT arrow key to see details of the
protocol. Use keys UP and DOWN to scroll the screen to see details.
Run a Therapy Protocol
Press the START key to run a protocol. The protocol will start and microcurrent
will flow from the output jacks. The protocol will stop after the programmed
run time. If you do not start another protocol, the unit will automatically turn
off.
Pause the Therapy Protocol
While a protocol is running, press the PAUSE key if you need to temporarily
stop a protocol, it will pause your protocol for and press START to continue
running. The maximum time for a PAUSE is 30 minutes.

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Stop the Therapy Protocol
At any time during a protocol, you can press the STOP key to stop running a
therapy protocol.
Turn on the Back Light
To turn on the LCD back light: press the Back Light key to turn on the LCD
back light. The back light will stay on when the key pad operations occur within
10 seconds.
To turn off the LCD back light: press the Back Light key to turn off the back
light immediately.
To turn on the LCD back light for 30 seconds: press and hold the Back Light
key for 3 seconds, the light will be turned on for 30 seconds. Note: when you
press and hold the light key, the back light will not come on initially, at the 3
second mark the back light will turn on and you can release the key.
Turn power off
Press STOP/OFF key to turn off the MEND WellnessTM. The unit will power
off automatically if the unit is not in use for 60 seconds.
This feature allows you to use your device while sleeping. If you have evening

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protocols, you can go to Settings to turn off beeps and sounds.

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3.3 Advanced Operations and Display Information
Protocol Run Information and Status
When a protocol is running, the screen will display the protocol information and
status.
During the running of the protocol, the MEND WellnessTM uses two LED lights
to indicate the output connection. If the channel status LED CH1 or CH2 turns
on or flashes, check that your leads are inserted firmly into the jacks and your
leads are plugged into the conductive material. The common problems are
loose plugs, plugs are not inserted, the button or push pin is not inserted into
gloves or electrodes, dry skin contact needs moisture or broken wires.
The device senses the insertion of the plugs in the output jacks. If they are not
connected a message will appear on the LCD screen. And the LCD lights flash
very fast. Slower flashing lights indicate poor conductivity.
Protocol number and name
Remaining time for the running
frequency pair (Pair 1 of 10).
Remaining time for all 10 frequency
pairs in the protocol.
Output current
polarity
(±) and
intensity (μA)
Waveform name
Output channel
frequencies