Metcalfe NS370XHD Manual

Metcalfe Slicers
NS300XHD, NS350XHD & NS370XHD
Extra Heavy-Duty Gravity Feed Slicers
(Gear Driven)
Installation, Operating Instructions
Model Shown NS300XHD (Left) & NS350XHD (Right)
Model Shown NS370XHD

1
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Index
Your Slicer................................................................................................................ 2
NS300XHD - Technical Data Sheet............................................................................... 3
NS350XHD - Technical Data Sheet............................................................................... 4
NS370XHD –Technical Data Sheet............................................................................... 5
Optional Extras......................................................................................................... 6
Installation............................................................................................................... 7
Unpacking....................................................................................................... 7
Installation..................................................................................................... 7
Operation........................................................................................................ 7
Cleaning Instructions................................................................................................. 8
Disassembly & Cleaning..................................................................................... 8
Reassembly after Cleaning................................................................................. 9
Removing the Knife.................................................................................................... 9
Sharpening the Knife................................................................................................ 10
When & How Often To Sharpen Knife................................................................. 10
Preparing for Sharpening................................................................................. 10
Sharpening the Knife....................................................................................... 10
Slicer Safety Tips..................................................................................................... 11
Suitable Product for Slicing........................................................................................ 11
Troubleshooting...................................................................................................... 12
Maintenance........................................................................................................... 12
Breakdown Drawing & Part List................................................................................... 13
Spares & Service Contact Details................................................................................ 14
Warranty Terms...................................................................................................... 15
Notes............................................................................................................... 16 - 18
Electrical PAT Test Certificate..................................................................................... 19

2
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Your Slicer
Sharpening Attachment Table
Perspex Guard
Knife Scraper
Centre Plate Spindle Knob
Lubricating Point
On & Off Switches
Knife
End Device Handle
End Device
Fence Plate
Centre Plate
Bottom Runner
Bottom Runner Handle
Bottom Runner Knob
Indicator Knob
Rubber Feet
(Image may differ to actual slicer)

3
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Metcalfe NS300XHD –Extra Heavy Duty (12 Inch)
Features
•High quality, gravity feed slicer
•Hollow ground chromed carbon steel blade
•Designed to effortlessly handle heavy loads like bacon and large pieces of meat that might cause
slipping and/ or blade stoppage on a belt driven machine.
•Transparent slicing guard to ensure ultimate user safety whilst slicing
•Easy set thickness control, cuts from 0 to 14mm for precision cut
•Bottom runner slides on ball bearings for smooth glide
•Entirely detachable for easy cleaning
•CE Approved
•Large base to ensure slicer has a large capacity to cope with large products
•Built-in, self-aligning sharpening and de-burring unit
•Table, Bottom Runner, Centre Plate, Knife and Sharpening unit are detachable for easy, safe cleaning
Technical Specifications
Model
Weight
Blade
Diameter
Electrical Supply
Motor
(Kw)
Dimensions (mm)
D x W x H
NS300XHD
34 Kg
300 mm
220 / 240V 50Hz
0.300
560 x 680 x 610
Dimensions
A –Feet Distance
550 mm
B –Footprint Cut
585 mm
C –Max. Distance Beginning / End Movement
680 mm
D –Feet Distance
385 mm
E –Max. Width Distance
560 mm
F –Height
530 mm
G –Max. Height Distance
610 mm
H –Table Length
250 mm
I - Table Width
290 mm

4
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Metcalfe NS350XHD –Extra Heavy Duty (14 Inch)
Features
•High quality, gravity feed slicer
•Hollow ground chromed carbon steel blade
•Designed to effortlessly handle heavy loads like bacon and large pieces of meat that might cause
slipping and/ or blade stoppage on a belt driven machine.
•Transparent slicing guard to ensure ultimate user safety whilst slicing
•Easy set thickness control, cuts from 0 to 14mm for precision cut
•Bottom runner slides on ball bearings for smooth glide
•Entirely detachable for easy cleaning
•CE Approved
•Large base to ensure slicer has a large capacity to cope with large products
•Built-in, self-aligning sharpening and de-burring unit
•Table, Bottom Runner, Centre Plate, Knife and Sharpening unit are detachable for easy, safe
cleaning
Technical Specifications
Model
Weight
(kg)
Blade
Diameter
Electrical
Supply
Motor
(Kw)
Dimensions (mm)
D x W x H
NS350XHD
41 Kg
350 mm
220 / 240V 50Hz
0.300
560 x 700 x 640
Dimensions
A –Feet Distance
550 mm
B –Footprint Cut
610 mm
C –Max. Distance Beginning / End Movement
700 mm
D –Feet Distance
385 mm
E –Max. Width Distance
560 mm
F –Height
530 mm
G –Max. Height Distance
640 mm
H –Table Length
280 mm
I - Table Width
325 mm

5
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Metcalfe NS370XHD –Extra Heavy Duty (15 Inch)
Features
•High quality, gravity feed slicer
•Hollow ground chromed carbon steel blade
•Designed to effortlessly handle heavy loads like bacon and large pieces of meat that might cause
slipping and/ or blade stoppage on a belt driven machine.
•Transparent slicing guard to ensure ultimate user safety whilst slicing
•Easy set thickness control, cuts from 0 to 13mm for precision cut
•Bottom runner slides on ball bearings for smooth glide
•Entirely detachable for easy cleaning
•CE Approved
•Large base to ensure slicer has a large capacity to cope with large products
•Built-in, self-aligning sharpening and de-burring unit
•Table, Bottom Runner, Centre Plate, Knife and Sharpening unit are detachable for easy, safe
cleaning
Technical Specifications
Model
Weight
(kg)
Blade
Diameter
Electrical
Supply
Motor
(Kw)
Dimensions (mm)
D x W x H
NS370XHD
44 Kg
370 mm
220 / 240V 50Hz
0.37
695 x 825 x 690
Dimensions
A –Feet Distance
600 mm
B –Footprint Cut
695 mm
C –Max. Distance Beginning / End Movement
825 mm
D –Feet Distance
445 mm
E –Max. Width Distance
695 mm
F –Height
550 mm
G –Max. Height Distance
690 mm
H –Table Length
285 mm
I - Table Width
330 mm

6
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Optional Extras
Painting Customisation
(For more information and prices please contact the sales department for more info).
Teflon Coated Parts, 20%
Increase in gliding property
Special stainless steel handgrip
Aluminium Knobs Kit
Stainless Steel Guard
Product Hold Bar for Gravity
Plate
Serrated Blade
Tray Extension Device
Plastic Cover
Special Arm (Protected)
Stainless Steel Knife Remover

7
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Installation
Unpacking
Unpack the slicer immediately after receipt. Please inspect the slicer to ensure, there is no damage and
that all parts are included i.e. Knobs, Feet and Knife Removing Tool. If the machine is found to be
damaged, keep all the packaging and contact us or contact your source of the equipment immediately.
You should receive with your slicer:
-1 x Metcalfe Tasteless Oil -1 x Flat Head Screwdriver
-1 x This Instruction Manual -1 x Knife Removing Tool
If any of the above items were not received with your slicer, please refer to page 14 for contact details
and inform us immediately for replacements.
Please ensure that you complete the product information section on page 14.
Installation
1. Read this manual thoroughly before installation and operation. DO NOT proceed with any
installation nor operation if you have any questions or do not understand anything in this
manual. Please see Metcalfe Catering Equipment Ltd contact details on page 15 to resolve any
queries you may have.
2. Make sure to clean and sanitise the entire slicer before use. (see Cleaning Page 8)
3. Select a location for the slicer that is level, smooth, solid, dry, non-skid and suitable to
withstand the weight of the slicer plus the food to be sliced.
Operation
1. Ensure the slicer is turned off and that the indicator knob is set to “0”.
2. Pull back the carriage completely (towards the operator) to the loading position.
3. Lift up the end device into the rest position.
4. Place product onto the table, the product will press against the fence plate because of its
weight. Block it with the end device by lowering it onto the product and pressing down slightly.
5. Rotate the indicator knob counter clockwise to the desired setting of cut.
6. Turn the slicer on by pushing the start button. Power indicator light, which is located between
the on / off switch, will illuminate.
DO NOT hold the food product with your hand. Never put your hand on or around the
table while the slicer is on. The table handle is the only part of the slicer you should
touch while slicing.
7. Use the table handle to manually push the carriage back and forth. The table handle is the only
part of the slicer you should touch while slicing. DO NOT catch slices with your hands, let slices
drop onto the receiving area.
8. When the weight or size of the product does not allow a proper slice for reasons of weight, use
the end device handle and apply some pressure to the product.
If a product needs to be adjusted during slicing, ALWAYS pull the carriage all the way
towards you. Turn the slicer off, and pull the table all the way towards you.
9. After the last slice stroke, pull the carriage all the way towards you. Turn the slicer off by
pressing the stop button, the power indicator light will go out. Turn the indicator knob clockwise
until it stops to close the slicer table.
10. You can now unload or load the product from the table.

8
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Cleaning Instructions
Daily cleaning should be considered mandatory for all equipment used in the preparation of food. When
using a meat slicer and with the possibility of cross contamination, these units should be cleaned before
slicing each new product. Once your slicer makes contact with any food product, the entire slicer,
including removable parts must be thoroughly cleaned. This process is to be repeated at the end of
each working day. If the machine has not been used for a while it must be cleaned before use as well.
In order to ensure the slicer is cleaned properly and to avoid damage, the instructions below should be
followed.
Disassembly & Cleaning
1. Turn slicer off and unplug from mains.
2. Turn the indicator knob clockwise past “0” until it stops so the fence plate
covers the blade (Figure A).
3. With the indicator knob on “0” pull back the carriage all the way to the left
(Figure A).
(Figure A)
4. Turn the bottom runner knob counter-clockwise all the way while
supporting the carriage, once fully unscrewed lift the whole of the table and
carriage from the machine (Figure B).
(Figure B)
5. Unscrew the centre plate spindle knob (counter
clockwise) and remove from the rear of the machine
(Figure C).
(Figure C)
6. Once the centre plate spindle has been undone take the centre plate spindle
out of the machine and lift the centre plate using the knob locate at the
bottom (Figure D).
(Figure D)
7. Remove the knife sharpener by loosening the screw at
the rear of the sharpener (about 10 turns), then pull it
upwards from the slicer. (Figure E)
(Figure E)
8. Remove the knife scraper by sliding it to the left (Figure F).
9. Only use warm water and a mild detergent to clean all parts.
(Figure F)
10. Rinse all parts after cleaning with clean water and dry
with a soft cloth.
11. To clean the knife use a damp cloth on the blade and
move it slowly from the centre outwards to the edge
(Figure G). Dry the knife in the same way.
(Figure G)
12. To clean the back knife guard pass a damp cloth between the blade and
the back knife guard (Figure H).
(Figure H)

9
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Reassembling After Cleaning
After cleaning the knife, the rest of the slicer must also be fully cleaned and dry before reattaching
slicer parts and using the slicer
1. Insert the knife scraper over pins and slide back into position (Figure A).
2. Insert the centre plate spindle completely and
rotate clockwise to secure (Figure B).
(Figure A)
(Figure B)
3. Insert the centre plate over the knife and ensure that the grooves are
flush with the grooves on the fence plate.
(Figure C)
4. Insert the carriage (Figure D) and tighten the
bottom runner knob (Figure E).
(Figure D)
(Figure E)
5. Check that the bottom runner moves freely from left to right (Figure F).
6. Check that the indicator knob works correctly (Figure F).
(Figure F)
Removing the Knife
1. Switch off and unplug from mains.
2. Unscrew the centre plate spindle (counter clockwise) and remove from the rear of the machine.
3. Remove the centre plate.
4. Fit the knife removing tool over the knife, and secure it by tightening the two knobs.
5. Once the knife removing tool is secure loosen the four screws securing the knife to the pulley.
6. Pull off the knife removing tool with the knife ALWAYS REMOVE HOLDING THE KNOBS.
7. Proceed to clean machine.
8. Place the knife removing tool and knife back onto the slicer and follow the above steps in
reverse.

10
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Sharpening the Knife
Preparing for Sharpening
1. Ensure the slicer is switch off.
2. Rotate the indicator knob (1) clockwise until it stops and the slicer
fence plate covers the blade and turn the slicer off (2) as shown in
(Figure A).
3. Clean and dry both sides of the knife before sharpening. Please refer
to cleaning instructions on page 8.
(Figure A)
4. Lift the cover up and loosen sharpener release knob (1) by turning
it counter clockwise several times.
5. Once the sharpener is loose lift and rotate the sharpener (2 & 3)
and lower it into position with the knife fitting between the two stones.
6. Tighten sharpener release knob (1) to secure sharpener.
Sharpening the Knife –(Regular Procedure)
1. Plug in and select the start button on the slicer.
2. Push the sharpening stone button (4) and honing stone button (5)
at the same time so that both stones make contact with Knife.
Maintain pressure on the buttons for 5-10 seconds.
TURN SLICER OFF before inspecting.
Sharpening the Knife (Extended Procedure)
NOTE: Use the extended procedure only if the regular sharpening procedure does not produce
satisfactory results.
1. Start slicer
2. Push sharpening stone button (1) so the stone sharpens the back side of the knife. Maintain
pressure on button for 30 seconds.
3. Push sharpening stone button (1) and honing stone button (2) at the same time so both stones
make contact with the knife. Maintain pressure on the buttons for 5 seconds.
TURN SLICER OFF before inspection.
After Sharpening
1. Turn slicer off and unplug power cable.
2. Loosen sharpener release knob (Figure A).
3. Lift and rotate sharpener and place back in its stored position (Figure B)
4. Tighten sharpener release knob (Figure A).
5. Clean the entire slicer. Refer to cleaning on page 8.
6. Reinstall food bottom runner and plug power cable in.

11
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Slicer Safety Tips
To Avoid Serious Personal Injury:
-NEVER touch the slicer without training and authorisation from your supervisor or if you are
under the age of 18. Read this instruction manual first.
-ONLY install the slicer on a level non-skid surface that is non-flammable and is located in a
clean, well-lit work area and away from children and visitors.
-NEVER HOLD THE FOOD PRODUCT WHILE SLICING. Hold only the end device handle while
slicing.
-BEFORE CLEANING, SHARPENING, SERVICING, OR REMOVING ANY PARTS always turn
the slicer off, turn the indicator knob clockwise until it stops and unplug power cable.
To Avoid Serious Personal Injury:
-NEVER touch rotating knife
-ALWAYS keep hands clear of all moving parts
-ALWAYS turn slicer off, turn the slicer indicator knob clockwise until it stops.
Important Cleaning Notes
-Never use steel wool pads on the slicer
-Do not use other metal products to scrape or remove stubborn deposits of sliced
product.
-Never leave any leftover product on the slicer (Clean At least Once a Day).
-DO NOT clean the unit, or any parts of the unit, in a dishwasher.
-Never place the power cord over the unit.
Suitable Products for Slicing
The following are products that can be sliced:
-All types of cold cuts (cooked, raw, smoked)
-Boneless meat (cooked or raw at a temperature of no lower than +3°C)
-Bread and cheese (those that can be sliced, such as Gruyere, Fontina, etc.)
The following are products that cannot be sliced because they could cause damage to the
machine:
-Frozen food (Only with Serrated Blade see page 6)
-Deep-frozen food
-Food with bones (meat & fish)
-Vegetables
-Any other products not meant for consumption

12
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Troubleshooting
If the slicer is not working correctly please check the list below before contacting an engineer or
Metcalfe Catering Equipment Ltd.
Problem
Possible Causes
Action Required
Pressing the start button
the machine does not
start.
No electricity.
Check that the plug is correctly
inserted.
Pressing the start button
the machine starts but
the working light does
not come on.
Light is defective.
Do not use the machine if the light does
not work. Contact service for assistance.
The machine starts but
the motor heats up too
much, and gives off a
bad odour.
Defective motor.
Do not use the machine. Contact service
for assistance.
The machine vibrates.
Defective transmission.
Contact service for assistance.
Excessive resistance in
cutting the product.
The blade is not sharp.
Sharpen the blade.
The blade slows or stops
under stress.
Loose belt
Contact service for assistance.
Sharpening is no longer
regular.
Sharpening stones are excessively
dirty. Sharpening stones worn out.
Clean the sharpening stones. Replace
sharpening stones. Contact service for
assistance.
The sliced product is
frayed and irregular.
The blade is not sharp.
Sharpen blade.
The blade is excessively used.
Replace the blade. Contact service for
assistance.
The machine does not
stop when the button is
pressed.
Control circuit is defective.
Pull out the plug to stop the machine
immediately and contact service for
assistance.
If the problems persist and the assigned solution does not remedy the problem, please see page 14
and call our Service Department.
Maintenance
Only the below maintenance is recommend for the operator to carry out, all other maintenance
should be done by an approved engineer.
-Knife sharpening.
-Lubrication of the bottom runner guide bars and end device (weekly).
-Check the condition of the electrical cable and the cable gland on the base of the
machine (periodically).
-Replacing the knife.
-Replacing the sharpening stone.
Maintenance to be carried out by engineer only.
-Replacing the components of the electrical system under the base.
-Repairing the structural parts, repairing and/ or replacing components under the base.

13
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Breakdown Drawing & Parts List
To obtain a copy of the breakdown drawing & parts list relating to any of the below slicers. Please either
email [e-mail] quoting the model no of the unit as shown on page 14.
Alternatively you can scan the below QR codes using a QR Scanner to download them directly to your
phone or tablet.
-Metcalfe NS300XHD - Metcalfe NS350XHD
-Metcalfe NS370XHD
To download a QR Scanner to your mobile / table click on either of the below to obtain the QR Reader
application (only if viewing as a PDF).
Or go to your app store and search for the below
Apple Device Windows Android
QR Code Reader by Scan QR Code Reader QR Code Reader
(If any hyperlink is damaged please inform us at [e-mail])

14
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Spare Parts and Service
For more information on Metcalfe Spares / Accessories and Service Support, please contact us always
quoting the Metcalfe Serial Number of the machine. This can be found on the serial number plate which
is shown below also the location as to where is can be found on the machine.
(Located on right hand side of
the machine’s base)
Contact us on the details below;
Metcalfe Sales & Spares Dept. Tel: [phone] - Opt 1
Email: [e-mail]
Metcalfe Service & Repair Dept. Tel: [phone] - Opt 4
Email: [e-mail]
Additional copies of either the instruction manual or breakdown drawing for this unit can be obtained
by visiting the Metcalfe Catering Equipment Ltd website or contacting sales department.
Web-site: www.metcalfecatering.com / Sales e-mail: [e-mail]
Product Information
Please complete the below details and keep in a safe place. Ensure that you complete the Model No &
Serial No sections for future reference when enquiring for spare parts and technical help.
Please see above for location of serial no on the Metcalfe data plate, the model no for your unit will be
the first section of the serial no as shown on the above plate.
Metcalfe Catering Equipment Ltd
Company Name: ___________________________________________________________________
Company Address: _________________________________________________________________
Model No: ______________ Serial No: ____________________ Date of Purchase: ______________
Name of Dealer: ___________________________________________________________________
Please retain this section for your records
NS300XHD/800/7A
NS300XHD
1
220
50
0,37 k
April
2017
44

15
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Metcalfe Warranty
All Metcalfe products are guaranteed against defects in material and workmanship for a period of two
year from date of Invoice, except where specially noted.
The Company's obligation under this warranty is limited to repairing or replacing, without charge, any
part or parts found to be defective under normal use, in accordance to the specified operations manual
and capacity ratings.
On all return to factory warranty items, it is the responsibility of the purchaser to return the entire unit
to the factory, in a clean condition, properly packed and labelled.
All repairs, alterations or replacement of materials or parts not authorised by Metcalfe will automatically
void all warranties in their entirety.
There is a limited 6-month warranty on the following:
•Mixer attachments (beater, whisk and dough hook)
•Parts purchased or supplied for the repair of Metcalfe equipment
This warranty does not cover the following:
•Failure due to neglect, abuse, careless handling or misuse of machine
•Failure caused due to improper maintenance
•Blender clutches
•Knives and gears on can openers
•Sharpening of slicer blades
•General wear and tear
Metcalfe and its suppliers reserve the right to make changes in design and
specification to any product without prior notification.

16
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Notes
(Record any preferred times settings etc. here to act as a quick reference for other users)
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17
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Notes
(Record any preferred times settings etc. here to act as a quick reference for other users)
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18
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Notes
(Record any preferred times settings etc. here to act as a quick reference for other users)
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19
NS300XHD, NS350XHD & NS370XHD –Rev 01 06/17 MJ - MCE
Electrical PAT Certificate
Test Details
Result
Test Details
Result
Item:
Item:
Class:
Class 1 / Class 2
Class:
Class 1 / Class 2
Date:
/ /
Date:
/ /
Appliance ID:
Appliance ID:
User ID:
M.C.E
User ID:
M.C.E
Visual:
Visual:
Earth Current:
amps
Earth Current:
amps
Class 1:
Earth Result / RPE
Ω
Class 1:
Earth Result / RPE
Ω
RISO:
MΩ
RISO:
MΩ
1 EA:
MA
1 EA:
MA
Class 2
RISO:
MΩ
Class 2
RISO:
MΩ
1 EA:
MA
1 EA:
MA
Insulation
(500V):
MΩ
Insulation
(500V):
MΩ
Load:
KVA
Load:
KVA
Leakage:
MA
Leakage:
MA
Polarity (leads only):
Polarity (leads only):
Electrical PAT Certificate
Test Details
Result
Test Details
Result
Item:
Item:
Class:
Class 1 / Class 2
Class:
Class 1 / Class 2
Date:
//
Date:
//
Appliance ID:
Appliance ID:
User ID:
M.C.E
User ID:
M.C.E
Visual:
Visual:
Earth Current:
amps
Earth Current:
amps
Class 1:
Earth Result / RPE
Ω
Class 1:
Earth Result / RPE
Ω
RISO:
MΩ
RISO:
MΩ
1 EA:
MA
1 EA:
MA
Class 2
RISO:
MΩ
Class 2
RISO:
MΩ
1 EA:
MA
1 EA:
MA
Insulation
(500V):
MΩ
Insulation
(500V):
MΩ
Load:
KVA
Load:
KVA
Leakage:
MA
Leakage:
MA
Polarity (leads only):
Polarity (leads only):