Miracle-Ear MEENERGY BTE P User manual

www.miracle-ear.com
Dry & Clean Charger
MEENERGY™BTE P/SP/R/iRIC Charger Manual

32
Content
Before you start 4
Components 6
Connecting the USB power cable 7
Charging 8
Correct position of the hearing instruments 11
Cleaning and Drying 12
Cleaning status LED 13
Charging status LEDs 13
Charging tips 18
Further information 26
Maintenance and care 26
Troubleshooting 27
Important safety information 30
General warnings 30
Personal safety 32
Product safety 38
Important information 40
Explanation of symbols 40
Operating, transport, and storage conditions 42
Technical data of the power supply adapter 44
Disposal information 44
Conformance information 45
Country-specific information 47

54
Before you start
This device is intended to charge our specific hearing
instruments with built-in power cells (lithium-ion
rechargeable batteries). Your Hearing Care Professional
will advise you on the compatible models.
The charger is only intended for indoor use. Observe
and follow the operating conditions in section
"Operating, transport, and storage conditions".
The charger is not intended as a means of storage for
transportation of hearing instruments.
CAUTION
Read this user guide thoroughly and completely
and follow the safety information in this document
to avoid damage or injury.
The device may not look exactly like the guiding
illustrations in these instructions. We reserve the
right to make any changes we consider necessary.

76
Components
➏
➊
➊
➋
➌
➎
➍
➊
Status LEDs, charging
➋
Status LED, UV cleaning
➌
Charging slots
➍
USB port for power
supply
➎
USB power cable
➏
Power adapter
Connecting the USB power cable
XConnect your USB power cable to the provided power
adapter.

98
Charging
NOTICE
Please make sure that the power plug is easily
accessible to remove it from power supply if
necessary.
XConnect the charger to the power supply.
All LEDs for each charging slot turn on successively
indicating that the charger has power and is ready for
use.
XPut the hearing
instruments in the
charging slots as shown
in the picture. You can
charge both hearing
instruments at the same
time.
The hearing instruments
are automatically turned
off and start charging.
The charging status
is indicated, see table
"Charging status" on the
next pages.

1110
XWhen you want to use your hearing instruments, take
them out of the charger. They will automatically turn
on.
XYou can leave the charger plugged in or remove it
from the power supply.
The device may not look exactly like the guiding
illustrations in these instructions. We reserve the
right to make any changes we consider necessary.
Correct position of the hearing instruments
XThe left and right hearing
instruments can be inserted
into either charging slot. The
slots are not side specific.
XMake sure the bottom parts
of the hearing instruments are
placed well into the charging
slots. The ear piece of the
hearing instrument should
always be placed in the
compartment.
Correct placement will be
indicated by the LED.

1312
Cleaning and Drying
Drying and cleaning focuses on tubes, ear tips and
molds.
■ Put the hearing instruments into the charging slots and
close the lid.
UVC cleaning* starts automatically after closing the lid
and lasts 15 min
■ Ongoing UVC cleaning process is indicated by LEDs
(see table “Charging and cleaning status”)
■ Drying starts automatically after closing the lid and
lasts 4 hours.
*Ultraviolet C light, used for hygienic cleansing. Significantly reduces risk for ear
infections caused by germs, bacteria and fungi.
Cleaning status LED
LED Description
UVC cleaning status LED is slowly blinking
white:
Cleaning for 15 minutes and only with closed
lid.

1514
Charging status LEDs
Left LED Right
LED
Description
No LED light:
The charger is not connected to a
power supply.
No hearing instrument is inserted or
the hearing instrument is inserted
incorrectly.
321
123
LEDs rapidly blinking green in
sequence (1, 2, 3):
The charger is connected to a power
supply and ready to charge.
Left LED Right
LED
Description
3x
3x
1 LED rapidly blinking green 3 times:
Charging of the correctly placed
hearing instrument is initiated.
1 LED slowly blinking green:
Charging is in progress; battery SOC
(State of Charge)* is < 33 %.
*Level of battery charge relative to its capacity.

1716
Left LED Right
LED
Description
1 LED solid green, 2nd LED slowly
blinking:
Charging is in progress; battery SOC
is 34-66 %.
2 LEDs solid green, 3rd LED slowly
blinking:
Charging is in progress; battery SOC
is 67-99 %.
3 LEDs solid green:
The hearing instrument is fully
charged.
Left LED Right
LED
Description
321
123
LEDs blinking rapidly orange in
sequence (1, 2, 3):
The charger is cooling down.
3x
3x
All LEDs blinking red 3 times in every
2 sec:
Hearing instrument error.

1918
Left LED Right
LED
Description
212
212
LEDs blinking red in a sequence (1, 2):
Charger error.
Read more in section
"Troubleshooting".
Charging tips
You may have some questions on how to best charge
your hearing instruments. Read the questions and
answers below. If you have more questions, your Hearing
Care Professional will help you.
"
How often do I need to charge the hearing
instruments?
We recommend charging the hearing instruments
daily, even if the power cell is not empty. Charge
them overnight so you can be sure to start your day
with fully-charged hearing instruments.
"
How long does charging take?
A full charging cycle takes approximately
3 to 4 hours.
After 30 minutes, it is possible to use your hearing
instruments for up to 7 hours.
Charging times may vary due to the use of the
hearing instruments and the age of the power cell.

2120
"
Can I leave the hearing instruments in the
charger?
Even when fully charged, you can leave the hearing
instruments in the charger. They automatically stop
charging when they are fully charged.
"
What happens if I forget to charge?
Your hearing instruments will automatically
switch-off when the power cell is empty. Charge
the hearing instruments as soon as possible.
Hearing instruments which have not been charged
for over 6 months may be damaged due to an
unrecoverable deep-discharge of the power cell.
Deep-discharged power cells cannot be charged
anymore and have to be replaced.
"
What should I pay attention to when charging?
The hearing instruments and charger
must be clean and dry. Observe
the operation conditions in section
"Operating, transport, and storage conditions".
Avoid charging at high ambient temperatures, as
this can shorten the life span and capacity of the
power cell.
If you use the charger in a very warm environment,
note that it will stop charging in order to cool down
if the charger's temperature exceeds 45 °C. The
LED light will blink 3 times in 2 seconds when this
happens. Charging resumes automatically after the
device has cooled down. Do not touch the hearing
instruments, they may be hot.

2322
"
What if I intend not to use the hearing instruments
for several days or longer?
■ Short-term storage (up to several days): Turn off
your hearing instruments via the control element
on the housing or place them in the powered
charger.
The charger must be connected to the power
supply. If the charger is not connected to power
supply and you place your hearing instruments in
the charger, the hearing instruments are not turned
off.
Note that when you turn off the hearing
instruments via a remote control or smartphone
app, the hearing instruments are not turned off
completely. They are in standby-mode and still
draw some power.
■ Long-term storage (weeks, months, ...): First, fully
charge your hearing instruments. Turn them off via
the control element on the housing before storing
them. We recommend to use drying products
while storing the hearing instruments.
At 6 month intervals you will have to
charge the hearing instruments to avoid an
unrecoverable deep-discharge of the power
cell. Deep-discharged power cells cannot be
charged anymore and they have to be replaced.
We recommend recharging more frequently than
6 months intervals.
Observe the storage conditions in hearing
instruments' user guide.

2524
"
What should I pay attention to when using a
power strip with energy-saving features?
■ Turn on the power strip before you insert the
hearing instruments in the charger. Otherwise, the
hearing instruments may not be detected by the
charger.
■ Do not turn off the power strip while the hearing
instruments are in charger. Otherwise the hearing
instruments will automatically turn on and
discharge in the charger.
Before you turn off the power strip, remove the
hearing instruments from the charger and turn
them off via the control element on the housing.
"
What happens if I open the lid during the cleaning
process?
The cleaning process will be paused. After closing the
lid again, the process will resume.
But if you remove the hearing instruments from the
charger before end of the cleaning process, the timer
will reset.
A new 15 min. cleaning cycle will start after reinserting
the hearing instruments and closing the lid.

2726
Further information
Maintenance and care
NOTICE
Risk of injuries caused by electric shock!
XIf cleaning is required, disconnect the charger
from the power supply.
XClean the charger with a soft, dry tissue.
XNever use running water or immerse the charger in
water.
XDo not sterilize or disinfect the charger.
XAfter use and before placing in the charger, wipe the
charging pins on the hearing aids with a soft, dry tissue
to remove grease or moisture.
Troubleshooting
Problem Possible solutions
LED light is off ■ Check if the power supply is
connected correctly.

2928
Problem Possible solutions
LED lights are
blinking red 3
times every 2 sec.
or
LED lights are
blinking red in a
sequence
An error in the hearing instrument or
in the charger has occurred.
■ Take the hearing instruments out
of the charger and disconnect the
charger from the power supply.
■ Reconnect the charger to the power
supply and re-insert the hearing
instruments in the charging slots.
■ Charger has reached the
temperature limit and needs to cool
down. Charging is resumed when
the temperature decreases below
45 °C.
Problem Possible solutions
If the LEDs are
still blinking red
■ Take the hearing instruments out
of the charger and disconnect the
charger from the power supply.
■ Contact your Hearing Care
Professional for support.
Consult your Hearing Care Professional if you encounter
further problems.

3130
Important safety information
General warnings
■ Observe the operating conditions. Refer to the section
"Operating, transport, and storage conditions".
■ Pay special attention to protect your device from
extreme heat (e.g. fire, microwave oven, induction
oven or other high induction fields) and sunlight.
■ Charge your hearing instruments only with the
approved charger. Ask your Hearing Care Professional
for support.
■ Do not disassemble the device.
■ Do not use the device in explosive atmospheres.
■ Do not use devices that are deformed or obviously
damaged.
■ Do not use the device when its performance after
charging decreases considerably. Return the device to
your Hearing Care Professional.
■ Do not dispose of the device in fire or water.
In any of the above cases, return your device to the
Hearing Care Professional.

3332
WARNING
Risk of electric shock!
XConnect the charger only with a USB power
supply which complies with IEC60950-1 and/or
IEC62368-1.
Personal safety
WARNING
Risk of burns!
XDo not place anything other than your hearing
instruments in the charger.
WARNING
Risk of electrical shock!
XDo not use obviously damaged devices and
return them to point of sale.

3534
WARNING
Choking hazard!
Your device contains small parts which can be
swallowed.
XKeep hearing instruments, batteries and
accessories out of reach of children and mentally
disabled persons.
XIf parts have been swallowed consult a physician
or hospital immediately.
WARNING
Note that any unauthorized changes to the product
may cause damage to the product or cause injury.
XUse only approved parts and accessories. Ask
your Hearing Care Professional for support.
WARNING
Risk of explosion!
XDo not use your device in explosive atmospheres
(e. g. in mining areas).

3736
WARNING
Risk of eye injury
XIn the unlikely event that the ultraviolet (UV) light
stays on when the charger lid is opened, do
not look directly at the UV light and return the
charger to your point of sale.
WARNING
Charging systems may interfere with measuring
devices and electronic equipment.
XIn hospitals: The charger complies with CISPR 35
and CISPR 32. Therefore the use of the charger
in hospitals should be permissible. Nevertheless
the charger may interfere with highly sensitive
devices. In those cases appropriate steps shall be
taken (increase distance from sensitive devices
or disconnect the charger from power supply).

3938
WARNING
Interference with implantable devices
XThe device can be used with all
electronic implants that comply with the
ANSI/AAMI/ISO 14117:2012 Electromagnetic
compatibility standard for human implants.
XIn case your implant does not comply with the
ANSI/AAMI/ISO 14117:2012 standard, consult
the manufacturer of your implantable device for
information about the risk of disturbance.
Product safety
NOTICE
XProtect your devices from extreme heat. Do not
expose them to direct sunlight.
NOTICE
XProtect your devices from high humidity.
NOTICE
XDo not dry your devices in the microwave oven.
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