Miracle-Ear MEENERGY iRIC User manual

www.miracle-ear.com
MEENERGY™iRIC Charger
Charger Manual

32
Content
Before you start 4
Daily use 7
Charging 7
Charging the internal battery of your charger 17
Checking the battery capacity of your charger 23
Frequently asked questions 26
Maintenance and care 30
Cleaning 30
Professional maintenance 31
Important safety information 32
Safety information on lithium-ion rechargeable
batteries 32
Safety information for charger 37
Further information 44
Operating, transport and storage conditions 44
Technical data of the power supply 46
Disposal information 46
Explanation of symbols 47
Troubleshooting for the charger 52
Important information 56
Conformance information for charger 56
Country-specific information 58

54
Before you start
This device is intended to charge Miracle-Ear®specific
hearing aids with built-in power cells (lithium-ion
rechargeable batteries). Your Hearing Care Professional
will advise you on the compatible models.
The charger is only intended for indoor use. Observe
and follow the operating conditions in section
"Operating, transport, and storage conditions".
The charger is not intended as a means of storage for
transportation of hearing aids.
CAUTION
Read this user guide thoroughly and completely
and follow the safety information in this document
to avoid damage or injury.
The device may not look exactly like the guiding
illustrations in these instructions. We reserve the
right to make any changes we consider necessary.

76
➊
➋
➏
➐
➌
➍
➌
➎ ➎
➍
➌
➊Lid
➋Charging slots
➌Status LEDs, hearing aid
➍Status LED, charger
➎Button
➏USB port for
power supply
➐USB power cable
Daily use
Charging
In addition to MEENERGY™iRIC Charger ➊, we offer Dry
& Clean Charger iRIC ➋. For further information on this
charger, please contact your Hearing Care Professional,
and follow the instructions in the user guide.
➊ ➋

98
How you can use the charger
You can use your charger in three different ways.
Charging via electrical outlet
When the charger is plugged in or placed
on a wireless charger, it charges the
hearing aids (if they are placed in the
charger) and it charges the integrated
battery at the same time.
As long as the charger is being charged
by an external power source, charger LED shows the
charging status of the integrated battery and the LEDs for
the hearing aids show the status of the hearing aids.
For power saving after wireless charging, the LEDs will
turn off once charger and hearing aids are fully charged.
Mobile charging
When you are mobile with no electrical outlet
available, you can still charge your hearing aids.
Energy is fed from the charger's integrated
battery into your hearing aids.The charger must
be turned on to do so.
The charging status of charger and hearing aids
is shown by pushing the button or opening the lid.

1110
Safekeeping
When charging of hearing aids is completed,
safely store your hearing aids inside the charger
with lid closed.
In case you want to store the hearing aids for a
longer time, you can turn off the charger. The
charger can only be turned off when there is no
power source connected into the charger.
Turning the charger on or off
When the charger is connected to an electrical outlet, it is
automatically turned on and cannot be turned off.
During mobile charging, press and hold the button for
5 seconds to turn the charger on or off.
■When the charger turns on, the status of the hearing
aids and the status of the charger's internal battery are
displayed for 7 seconds.
■When the charger turns off, the front LED lights up
green and fades out over a period of approximately
7 seconds. Shut down is complete after approximately
7 seconds.

1312
Charging hearing aids
XPlace the right hearing aid
in the charging slot marked
with an "R", and the left
hearing aid in the charging
slot marked with an "L".
XStow the ear pieces nicely.
XClose the charger's lid
for battery power saving
reasons.
XThe hearing aids are
automatically turned off and start charging. The
charging status is shown for 7 seconds.
If the status LEDs do not light up when you insert the
hearing aids, check the following:
■The hearing aids are not correctly placed. Push them
slightly into their charging slots or close the charger's
lid.
■The charger is turned off. Press and hold the button for
5 seconds to turn on the charger.
■The charger's internal battery is too low for mobile
charging. Connect the charger to an electrical outlet.
NOTICE
If you put a hearing aid in the wrong charging slot,
the receiver cable may be damaged when closing
the charger's lid.

1514
Charging status of hearing aids
The LED next to the hearing aid indicates the
charging status of the hearing aid. Note that
the status is only displayed immediately after
putting the hearing aids in the charger, when
you briefly press the button or when you open
the lid. When the charger is off, no status is
displayed at all.
LED Status description
Pulsing green
Hearing instrument is being charged.
LED Status description
Green
Hearing instrument is fully charged.
LED is off
No hearing aid is in the charger, hearing aid is not placed
correctly, or charger is off.
Pulsing orange
Cooling phase. Charging is resumed when the
device has cooled down. Please refer to section
"Troubleshooting".
Blinking red
Hearing instrument error. Please refer to section
"Troubleshooting".

1716
Low power indication of the hearing aids
You will hear an alert signal to indicate the power cell
is running low. The signal will be repeated every
20 minutes. Depending on the usage of your hearing
aids, you have approximately 1.5 hours to charge your
hearing aids before they stop working.
Charging the internal battery of your charger
NOTICE
Use of incompatible parts poses a risk of
malfunction.
XUse only the power supply and country specific
adapter that is provided with the charger.
Ensure your electrical plug complies with the
requirements. Refer to the section "Requirements for the
electrical plug" in "Safety information for charger".
XConnect the USB-C side of the USB power cable to the
USB port of the charger ➊.
XConnect the other side of the USB power cable to a
suitable electrical plug ➋.

1918
➊
➋
The internal battery starts charging. When hearing aids
are inserted, they start charging as well. The charging
status of the charger is shown permanently.
Charging the internal battery with wireless charging
XPlace the charger on a wireless transmitter pad. After
a few seconds the internal battery will start charging
indicated by the pulsing green LED of the charger.
When hearing aids are inserted they start charging as
well indicated by the pulsing green LED of the hearing
aids LED. If the LED is off, please re-align the charger
to the center of the transmitter pad.

2120
The charging status of the charger is shown until it is
fully charged. After that the LEDs are turned off for
power saving reasons.
Charging status of your charger
The front LED indicates the charging
status of the charger and its internal
battery.
While the internal battery is being
charged, the charging status is indicated
as follows:
LED Status description
Pulsing green
Internal battery is being charged.
Green
Charger is fully charged.
LED is off (wireless charging)
Charger is fully charged.
Pulsing orange
Cooling phase. Charging is resumed when the
device has cooled down. Please refer to section
"Troubleshooting".

2322
LED Status description
Blinking red
Charger error. Please refer to section "Troubleshooting".
For an overview of the hearing aids' charging status, refer
to the section "Charging hearing aids".
Checking the battery capacity of your charger
To check whether the charger's internal battery
has enough capacity to fully charge your
hearing aids when you are mobile:
XDisconnect the charger from the electrical
outlet.
XBriefly press the button.
The front LED indicates the status of the charger's
internal battery for 7 seconds.

2524
LED Status description
Green
Internal battery has enough capacity to fully charge two
hearing aids.
Orange
Internal battery does not have enough capacity to fully
charge two hearing aids.
Blinking orange
Internal charger battery empty. Charging of hearing aids
is not possible.
If the status LED does not light up when you press the
button, check the following:
■The charger is off. Press and hold the button for
5 seconds to turn on the charger.
■The charger's internal battery is too low to display the
status. Connect the charger to an electrical outlet, wait
several minutes and try again.
The internal battery has a capacity of 400 mAh.

2726
Frequently asked questions
You may have some questions on how to best charge
your hearing aids. Read the questions and answers
below. If you have more questions, your Hearing Care
Professional will help you.
"Why do my hearing aids not turn on when I take
them out of the charger?
Check the following:
■The charger is off. Press and hold the button for
5 seconds to turn on the charger. Refer to the section
"Turning the charger on or off".
■The charger's internal battery is too low. Connect the
charger to an electrical outlet.
Now take your hearing aids out of the charger.
"How can I turn off my hearing aids without
charging them?
XPlace the hearing aids in the charger. Ensure that
they are inserted correctly (status LEDs light up). The
hearing aids are automatically turned off and start
charging.
XDisconnect the charger from the electrical outlet.
XPress and hold the button for 5 seconds to turn off the
charger. Charging stops.

2928
"What should I pay attention to when charging?
The hearing aids and charger must be clean and
dry. Observe the operation conditions in section
"Operating, transport, and storage conditions". Avoid
charging at high temperatures, as this can shorten the life
span and capacity of the power cell.
If you use the charger in a very warm environment,
note that it will stop charging if the hearing aids or the
charger's temperature exceeds 42 °C (107 °F). The LED
of the hearing aid and/or of the charger LED will pulsate
orange during the cooling phase. Charging resumes
automatically after the device has cooled down. Do not
touch the hearing aids until the front LEDs are pulsing
green, the hearing aids may be hot.
Maintenance and care
Cleaning
NOTICE
Risk of injuries caused by electric shock!
XIf cleaning is required, disconnect the charger
from the power supply.
XClean the charger with a soft, dry tissue.
XNever use running water or immerse the charger in
water.
XDo not sterilize or disinfect the charger.

3130
Professional maintenance
Your Hearing Care Professional can perform a thorough
professional cleaning and maintenance.
Ask your Hearing Care Professional for your individual
recommendation of maintenance intervals and for
support.
Important safety information
Safety information on lithium-ion rechargeable batteries
WARNING
A lithium-ion rechargeable battery is permanently
built into your device. Incorrect use of the device
can cause the lithium-ion rechargeable battery to
burst.
Risk of injury, fire or explosion!
XFollow the safety instructions for lithium-ion
rechargeable battery in this section.

3332
WARNING
Risk of electric shock!
XConnect the charger only with a USB power
supply which complies with IEC 60950-1 and/or
IEC 62368-1.
WARNING
XObserve the operating conditions.
XPay special attention to protect your device
from extreme heat (e.g. fire, microwave oven,
induction oven or other high induction fields)
and sunlight.
XCharge your hearing aids only with an
approved charger. Ask your Hearing Care
Professional for support.
XDo not disassemble the device.
XDo not use the device in explosive
atmospheres.

3534
XDo not use devices that are deformed or
obviously damaged.
XDo not use the device when its performance
after charging reduces considerably. Return
the device to your Hearing Care Professional.
XDo not dispose of the device in fire or water.
WARNING
XReplacement and repair have to be performed
by a professional. Therefore:
XDo not repair or replace the lithium-ion
rechargeable battery yourself.
XIn the unlikely event of a lithium-ion
rechargeable battery bursting or exploding,
keep all combustible materials away.
In any of the above cases, return your device to the
Hearing Care Professional.

3736
Safety information for charger
Personal safety for charger
WARNING
Risk of electrical shock!
XDo not use obviously damaged devices and
return them to point of sale.
WARNING
Risk of injury!
XDo not use obviously damaged devices and
return them to point of sale.
WARNING
Note that any unauthorized changes to the
product may cause damage to the product or
cause injury.
XUse only approved parts and accessories. Ask
your Hearing Care Professional for support.
WARNING
Risk of explosion!
XDo not use your device in explosive
atmospheres (e.g. in mining areas).

3938
WARNING
Risk of burns!
XDo not place anything other than your hearing
aids in the charger.
WARNING
Choking hazard!
Your device contains small parts which can be
swallowed.
XKeep hearing aids, batteries and accessories
out of reach of children and mentally disabled
persons.
XIf parts have been swallowed consult a
physician or hospital immediately.
WARNING
Charging systems may interfere with measuring
devices and electronic equipment.
XIn hospitals: The charger complies with CISPR
35 and CISPR 32. Therefore the use of the
charger in hospitals should be permissible.
Nevertheless the charger may interfere
with highly sensitive devices. In those cases
appropriate steps shall be taken (increase
distance from sensitive devices or disconnect
the charger from power supply).