Motorola C300 User manual

Welcome - 1
Welcome
Welcome to the world of Motorola digital wireless communications! We are
pleased that you have chosen the Motorola C300 wireless phone.
Note: In this guide, press and hold means “pressing and holding a key for
about 3 seconds,” while press means “pressing and releasing a key
immediately.”
Earpiece
LCD Display
Right Soft Key
Perform functions
identified by right
display prompt
Left Soft Key
Perform functions
identified by left
display prompt
Power On/Off
Key
Press and hold to
switch phone on/
off, or to end or
cancel
a call
Make Key
Make and answer
calls, view recent
dialled calls list
Scroll Key
Move through
menus and lists
Alphanumeric
Keys
Menu Key
Accessory
Connector Port
Insert charger and
phone accessories
Microphone
Headset Jack
For connection to
optional hands-free
headset

2- Welcome
MOTOROLA, the Stylised M Logo and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.
All other product or service names are the property of their respective
owners.
© 2002 Motorola, Inc. All rights reserved. Printed in Europe.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted
software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of the Motorola products
shall not be deemed to grant either directly or by implication, estoppel,
or otherwise, any licence under the copyrights, patents, or patent
applications of Motorola or any third party software provider, except for the
normal, non-exclusive, royalty-free licence to use that arises by operation
of law in the sale of a product.

Table of Contents
Table of Contents - 3
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Your SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Receiving a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Turning Off the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Idle Mode Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Status Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Initiating Keypad Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Making and Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
One-Touch Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Making a Voice Dial Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Listening to a Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Making an International Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Making an Emergency Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Dialing an Extension Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Last Missed, Dialled, and Received Calls . . . . . . . . . . . . . . . . . . . . . 30
Making an Abbreviated Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Accessing Phone Book Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Accessing Messages Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Adding Phone Book Entries in Idle Mode . . . . . . . . . . . . . . . . . . . . . 33

4- Table of Contents
Using Features While on a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Adding Phone Book Entries During a Call . . . . . . . . . . . . . . . . . . . . . 34
Incoming Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Call Holding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Muting the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Call Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adjusting Earpiece Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Input Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Selecting an Input Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Smart Input (iTAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
ABC Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Shortcuts Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the Shortcuts Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
The Mobile Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Logging On to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Browser Key Mapping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Surfing the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Logging Off the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using the Browser Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Menu Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Navigating the Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Table of Contents - 5
Menu Feature Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Shortcut Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Phone Book (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Messages (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Media Library (3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Call Services (4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Settings (5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Games (6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Alert Setting (7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Tools (8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Care and Maintenance of Your Phone . . . . . . . . . . . . . . . . . . . . . . . 130
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

6- Safety and General Information
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING YOUR PERSONAL
COMMUNICATOR.
The information provided in this document supersedes the general safety
information contained in user guides published prior to this date.
For information regarding radio use in a hazardous atmosphere please refer
to the Factory Mutual (FM) Approval Manual Supplement or Instruction
Card, which is included with radio models that offer this capability.
RF Operational Characteristics
Your Personal Communicator contains a transmitter and a receiver.
When it is ON, it receives and transmits radio frequency (RF) energy.
The Personal Communicator operates in the frequency range of 900 MHz
to 1990 MHz and employs digital modulation techniques.
When you communicate with your Personal Communicator, the system
handling your call controls the power level at which your personal
communicator transmits. The output power level typically may vary over
a range from 0.063 watts to 1.58 watts.
Exposure To Radio Frequency Energy
Your Motorola Personal Communicator is designed to comply with the
following national and international standards and guidelines regarding
exposure of human beings to radio frequency electromagnetic energy:
• United States Federal Communications Commission,
Code of Federal Regulations; 47 CFR part 2 sub-part J
• American National Standards Institute (ANSI) /
Institute of Electrical and Electronic Engineers (IEEE) C95. 1-1992

Safety and General Information - 7
• Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition
• National Council on Radiation Protection and Measurements
(NCRP) of the United States, Report 86, 1986
• International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1998
• National Radiological Protection Board of the United Kingdom 1995
• Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999
• Australian Communications Authority Radiocommunications
(Electromagnetic Radiation - Human Exposure) Standard 1999
(applicable to wireless phones only)
To assure optimal performance and make sure human exposure to radio
frequency electromagnetic energy is within the guidelines set forth in the
above standards, always adhere to the following procedures:
Portable Personal Communicator Operation
and EME Exposure
Antenna Care
Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
Personal Communicator and may violate FCC and/or other applicable
regulations.
DO NOT hold the antenna when the Personal Communicator is "N USE".
Holding the antenna affects call quality and may cause the Personal
Communicator to operate at a higher power level than needed.

8- Safety and General Information
Phone Operation
The Personal Communicator is designed to be used with a headset for
talking and listening. The Personal Communicator can also be placed
inside the holster, then the holster can be clipped onto your belt, pocket,
handbag, or other apparel and used with the headset.
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if you wear the
Personal Communicator on your body when transmitting, always place the
Personal Communicator in a Motorola supplied or approved clip, holder,
holster, case, or body harness. Use of non-Motorola-approved
accessories may exceed FCC RF exposure guidelines. If you do not use
a body-worn accessory, ensure the antenna is at least one inch (2.5 cm)
from your body when transmitting.
Approved Accessories
For a list of approved Motorola accessories, look in the accessory section
of this manual.
Electromagnetic Interference/Compatibility
Nearly every electronic device is susceptible to electromagnetic
interference (EMI) if inadequately shielded, designed or otherwise
configured for electromagnetic compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility conflicts, turn
off your Personal Communicator in any facility where posted notices
instruct you to do so. Hospitals or health care facilities may be using
equipment that is sensitive to external RF energy.

Safety and General Information - 9
Aircraft
When instructed to do so, turn off your Personal Communicator when
on board an aircraft. Any use of a Personal Communicator must be in
accordance with applicable regulations per airline crew instructions.
Medical Devices
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of 6 inches (15 centimeters) be maintained between
a handheld wireless phone and a pacemaker.These recommendations are
consistent with the independent research by, and recommendations of,
Wireless Technology Research.
Persons with pacemakers should:
• ALWAYS keep the Personal Communicator more than six inches
(15 centimeters) from their pacemaker when the Personal
Communicator is turned ON.
• not carry the Personal Communicator in the breast pocket.
• use the ear opposite the pacemaker to minimize the potential for
interference.
• turn the Personal Communicator OFF immediately if you have any
reason to suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In
the event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.

10 - Safety and General Information
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy.
Your physician may be able to assist you in obtaining this information.
Safety and General Use in Vehicles
Check the laws and regulations on the use of phones in your vehicle.
You are advised to always obey them.
When using your Personal Communicator in a vehicle, please:
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call.
Operational Warnings
For Vehicles With an Air Bag
Do not place the Personal Communicator in the area over an air bag
or in the air bag deployment area. Air bags inflate with great force. If the
Personal Communicator is placed in the air bag deployment area and the
air bag inflates, the Personal Communicator may be propelled with great
force and cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your Personal Communicator prior to entering any area with a
potentially explosive atmosphere, unless it is especially qualified for use in
such areas as "Intrinsically Safe" (for example, Factory Mutual, CSA, or
UL Approved). Do not remove, install, or charge batteries in such areas.
Sparks in a potentially explosive atmosphere can cause an explosion or
fire resulting in bodily injury or even death.

Safety and General Information - 11
The areas with potentially explosive atmospheres referred to above
include fueling areas such as below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust or metal powders, and any other area where
you would normally be advised to turn off your vehicle engine. Areas with
potentially explosive atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn off your
Personal Communicator when you are near electrical blasting caps, in a
blasting area, or in areas posted: "Turn off two-way radio". Obey all signs
and instructions.
Operational Cautions
Antennas
Do not use the Personal Communicator if it has a damaged antenna.
If a damaged antenna comes into contact with your skin, a minor burn
can result.
Batteries
All batteries can cause property damage and/or bodily injury such as
burns if a conductive material such as jewelry, keys, or beaded chains
touch exposed terminals. The conductive material may complete an
electrical circuit (short circuit) and become quite hot. Exercise care in
handling any charged battery, particularly when placing it inside a pocket,
purse, or other container with metal objects.

12 - Safety and General Information
European Union Directives Conformance
Statement
Hereby, Motorola declares that this product is in compliance with
• The essential requirements and other relevant
provisions of Directive 1999/5/EC
• All other relevant EU Directives
The above gives an example of a typical Product Approval Number.
You can view your product's Declaration of Conformity (DoC) to Directive
1999/5/EC (the R&TTE Directive) at www.motorola.com/rtte - to find your
DoC, enter the Product Approval Number from your product's label in the
"Search" bar on the Web site.
0168
Type: MC2-41H14
IMEI: 350034/40/394721/9
Product
Approval
Number

Warranty Information - 13
Warranty Information
Motorola guarantees you, the original purchaser, the Personal
Communicator and accessories which you have purchased from an
authorised Motorola dealer (the "Products"), to be in conformance with the
applicable Motorola specifications current at the time of manufacture for a
term of [1] year from date of purchase of the Product(s) (Warranty Term).
You must inform Motorola of the lack of conformity to the applicable
specifications of any of the Products within a period of two (2) months from
the date on which you detect a defect in material, workmanship or lack of
conformity and in any event within a term not to exceed the Warranty
Term, by submitting the Product for service to Motorola. Motorola shall not
be bound by Product related statements not directly made by Motorola nor
any warranty obligations applicable to the seller.
A list of the Motorola Call Centre numbers is enclosed with this Product.
During the Warranty term, Motorola will, at its discretion and without extra
charge, as your exclusive remedy, repair or replace your Product which
does not comply with this warranty; or failing this, to reimburse the price of
the Product but reduced to take into account the use you have had of the
Product since it was delivered. This warranty will expire at the end of the
Warranty Term.
This is the complete and exclusive warranty for a Motorola Personal
Communicator and accessories and in lieu of all other warranties,
terms and conditions, whether express or implied.
Where you purchase the product other than as a consumer, Motorola
disclaims all other warranties, terms and conditions express or implied,
such as fitness for purpose and satisfactory quality.

14 - Warranty Information
In no event shall Motorola be liable for damages nor loss of data in excess
of the purchase price nor for any incidental special or consequential
damages* arising out of the use or inability to use the Product, to the full
extent such may be disclaimed by law.
This Warranty does not affect any statutory rights that you may have if you
are a consumer, such as a warranty of satisfactory quality and fit for the
purpose for which products of the same type are normally used under
normal use and service, nor any rights against the seller of the Products
arising from your purchase and sales contract.
How to get Warranty Service?
In most cases the authorised Motorola dealer which sold and/or installed
your Motorola Personal Communicator and original accessories will
honour a warranty claim and/or provide warranty service. Alternatively, for
further information on how to get warranty service please contact either
the customer service department of your service provider or Motorola's
call centre at the telephone numbers below for your country.
In order to claim the warranty service you must return the Personal
Communicator and/or accessories in question to Motorola please avoid
leaving any supplementary items like SIM cards. The Product should
also be accompanied by a label with your name, address, and telephone
number; name of operator and a description of the problem. In the case
of vehicular installation, the vehicle in which the Personal Communicator
is installed should be driven to the Authorised Repair Centre, as analysis
of any problem may require inspection of the entire vehicular installation.
*) including without limitation loss of use, loss of time, loss of data, inconvenience,
commercial loss, lost profits or savings.

Warranty Information - 15
In order to be eligible to receive warranty service, you must present your
receipt of purchase or a comparable substitute proof of purchase bearing
the date of purchase. The phone should also clearly display the original
compatible electronic serial number (IMEI) and mechanic serial number
[MSN]. Such information is contained with the Product.
Conditions
This warranty will not apply if the type or serial numbers on the Product
has been altered, deleted, duplicated, removed, or made illegible.
Motorola reserves the right to refuse free-of-charge warranty service if
the requested documentation can not be presented or if the information
is incomplete, illegible or incompatible with the factory records.
Repair, at Motorola's option, may include reflashing of software, the
replacement of parts or boards with functionally equivalent, reconditioned
or new parts or boards. Replaced parts, accessories, batteries, or boards
are warranted for the balance of the original warranty time period.
The Warranty Term will not be extended. All original accessories,
batteries, parts, and Personal Communicator equipment that have been
replaced shall become the property of Motorola. Motorola does not
warrant the installation, maintenance or service of the products,
accessories, batteries or parts.
Motorola will not be responsible in any way for problems or damage
caused by any ancillary equipment not furnished by Motorola which is
attached to or used in connection with the Products, or for operation of
Motorola equipment with any ancillary equipment and all such equipment
is expressly excluded from this warranty.

16 - Warranty Information
When the Product is used in conjunction with ancillary or peripheral
equipment not supplied by Motorola, Motorola does not warrant the
operation of the Product/peripheral combination and Motorola will
not honour any warranty claim where the Product is used in such a
combination and it is determined by Motorola that there is no fault with
the Product. Motorola specifically disclaims any responsibility for any
damage, whether or not to Motorola equipment, caused in any way by the
use of the Personal Communicator, accessories, software applications and
peripherals (specific examples include, but are not limited to: batteries,
chargers, adapters, and power supplies) when such accessories,
software applications and peripherals are not manufactured and supplied
by Motorola.
What is not covered by the Warranty
This warranty is not valid if the defects are due to damage, misuse,
tampering, neglect or lack of care and in case of alterations or repair
carried out by unauthorised persons.
1 Defects or damage resulting from use of the Product in other than its
normal and customary manner.
2 Defects or damage from misuse, access to incompatible sources,
accident or neglect.
3 Defects or damage from improper testing, operation, maintenance,
installation, adjustment, unauthorised software applications or any
alteration or modification of any kind.
4 Breakage or damage to antennas unless caused directly by defects in
material or workmanship.
5 Products disassembled or repaired in such a manner as to adversely
affect performance or prevent adequate inspection and testing to
verify any warranty claim.

Warranty Information - 17
6 Defects or damage due to range, coverage, availability, grade of
service, or operation of the cellular system by the cellular operator.
7 Defects or damage due to moist, liquid or spills of food.
8 Control unit coil cords in the Product that are stretched or have the
modular tab broken.
9 All plastic surfaces and all other externally exposed parts that are
scratched or damaged due to customer normal use.
10 Leather cases (which are covered under separate manufacturer's
warranties).
11 Products rented on a temporary basis.
12 Periodic maintenance and repair or replacement of parts due to
normal wear and tear.
Note: The talk-time, stand-by time and total life cycle of a Motorola
rechargeable battery for your Personal Communicator will depend on
usage conditions and network configurations. As a consumable product,
the specifications indicate that you should be able to obtain optimum
performance for your Motorola Personal Communicator within the first six
months from date of purchase and up-to (200) charges.
The warranty for Motorola rechargeable batteries becomes void if
(i) the batteries are charged other than by Motorola approved battery
chargers specified for the charging of the battery,
(ii) any of the seals on the battery are broken or show evidence of
tampering,
(iii) the battery is used in equipment or service other than the cellular
telephone equipment for which it is specified.

18 - Getting Started
Getting Started
Your SIM Card
To use your phone, you must insert a SIM (Subscriber Identification
Module) card supplied by your network operator. The SIM card contains
your subscription number, phone number, and memory for storing phone
numbers, messages, etc.
Inserting Your SIM Card
Caution: Scratches can easily damage the metal contacts of the SIM
card. Pay special attention to the SIM card when you handle and insert it.
1 If the battery door is already in place,
push down the battery door release
latch, then slide the door slightly
downward.
2 Pull the cover up and off the phone.
3 Locate the SIM card slot on the back
of your phone.

Getting Started - 19
4 Insert the SIM card into the slot, with
the metal contacts of the SIM card
facing down and its cut corner at the
bottom left.
5 Push the SIM card all the way into
place.
Removing Your SIM Card
1 If necessary, remove the battery door and battery.
2 Push the SIM card from the bottom
end of the phone.
3 Pull the SIM card from the top of the
slot, then lift it out of the phone.

20 - Getting Started
Installing the Battery
Before you can use your phone, you need to install and charge your
battery.
Caution: Do not remove the battery when your phone is on - you may lose
all your personal settings stored either in your SIM card or phone memory.
1 If the battery door is already in place,
push down the battery door release
latch, then slide the door slightly
downward.
2 Pull the cover up and off the phone.
3 Place the battery onto the back of the handset, with the battery’s
contacts facing down in alignment with the contacts on the battery
compartment.
4 Push the battery forward into the
compartment.
5 Press the battery down until it clicks
into the compartment.