Motorola i3000plus User manual

Motorola®
iDEN®
Digital Multi-Service Data-Capable Phone
i3000plus™ Phone User’s Guide
@NTN9468A@
NTN9468-A

i3000plus Phone Features Bookmark
You can use this fold-out diagram as a bookmark, making it easy to refer to
while you learn to use your i3000plus phone.
Learning to Use Your i3000plus Phone
NOTE: Remove the plastic film lens protector from the display.
NOTE: The display backlight is activated by pressing any key.
1 Tear off the Quick Reference Card located on the back
cover, complete the information and keep it handy.
2 Read Safety and General Information.
3 Familiarize yourself with the Table of Contents.
4 Use the i3000plus Phone CD included in the box.
Antenna
Earpiece
Display
Menu Key
Option Key
Photosensor
Send Key
Microphone/
Speaker
Accessory Connector
Next Word Key/
International Plus Dialing
Back Key/
Pause Dialing
Headset Jack Alphanumeric
Keypad
Punctuation Key
End/Home Key
4-Way Navigation Key
Option Key
Push-To-Talk
(PTT) Button
Volume Control
Buttons
Audio Speaker Key
Power Button
Status Light
3000 plus

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Table of Contents
Table of Contents ................................................................................. 3
Introduction ...........................................................................9
Driving Safety Tips...................................................................................... 10
Getting Started................................................................................... 11
Getting Started.............................................................................................. 11
i3000plus Phone Essentials.......................................................................... 11
Batteries........................................................................................................ 14
Attaching the Battery ............................................................................ 14
Detaching the Battery............................................................................ 15
Charging the Battery ............................................................................. 15
Activating Your i3000plus Phone................................................................ 16
Powering On the Phone......................................................................... 16
Powering Off the Phone ........................................................................17
Security Features of the i3000plus Phone.................................................... 17
SIM Card Personal Identification Number (PIN) ................................. 17
Entering the PIN............................................................................... 17
Changing the PIN............................................................................. 18
Unblocking the PIN.......................................................................... 19
Disabling/Enabling the PIN Requirement........................................ 20
Removing/Inserting the SIM Card................................................... 21
Keypad Lock......................................................................................... 22
Activating Keypad Lock .................................................................. 23
Receiving Incoming Calls................................................................ 23
Receiving New Message Mail ......................................................... 23
Receiving Voice Mail ...................................................................... 24
Receiving Private Calls.....................................................................24
Deactivating Keypad Lock............................................................... 24
Status of Your i3000plus Phone................................................................... 24
My Information ............................................................................................ 25
Viewing/Editing My Information.......................................................... 25
Display Essentials .............................................................................. 27
Desktop Essentials........................................................................................ 27
Ready Screen ................................................................................................27
Status and Application Icons................................................................. 27
Text Display Area ................................................................................. 27
Menu Icon .............................................................................................28
Display Options..................................................................................... 28

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Navigating Menus and Lists ........................................................................ 28
Main Menu Options..................................................................................... 29
Digital Cellular................................................................................... 31
Making Phone Calls..................................................................................... 31
Using Direct Dial.................................................................................. 32
Making Calls from the Phonebook....................................................... 32
Making Calls from the Recent Calls List ............................................. 33
Using Speed Dial.................................................................................. 33
Using Turbo Dial.................................................................................. 33
Voice Tags............................................................................................ 34
Automatic Redial.................................................................................. 34
Placing International Phone Calls......................................................... 34
Plus Dialing ..................................................................................... 34
Emergency Calling ...................................................................................... 35
Special Dialing Codes........................................................................... 35
Receiving a Phone Call................................................................................ 35
Ending a Phone Call .................................................................................... 35
Recent Calls ................................................................................................. 35
Viewing Recent Calls ........................................................................... 35
Getting Detailed Information About Recent Calls ............................... 36
Storing a Number From the Recent Call List....................................... 36
Calling From the Recent Call List........................................................ 36
Deleting Recent Calls ........................................................................... 36
Call Timers .................................................................................................. 37
Hands-Free Speakerphone........................................................................... 37
Call Waiting................................................................................................. 37
Accepting Calls..................................................................................... 38
Switching Between Calls...................................................................... 38
Declining Calls ..................................................................................... 38
Ending the Active Call.......................................................................... 38
Turning Off Call Waiting ..................................................................... 38
Call Hold ...................................................................................................... 39
Three-Way Calling ...................................................................................... 39
Call Forwarding........................................................................................... 40
Turning On Call Forwarding ................................................................ 41
Turning Off Call Forwarding................................................................ 42
Additional Phone Services........................................................................... 43
Caller ID ............................................................................................... 43
Displaying the Caller’s Name.......................................................... 43
Alternate Line Service.......................................................................... 43
Selecting the Alternate Line............................................................ 44
Receiving Calls on Your Alternate Line ......................................... 44

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Accepting Calls................................................................................ 45
Declining Calls................................................................................. 45
Call Restrictions.................................................................................... 45
White Page Listings ......................................................................... 45
Yellow Page Listings ....................................................................... 45
Nationwide Call Completion............................................................ 45
Private Calls....................................................................................... 49
Private Calls ................................................................................................. 49
Private Calls ................................................................................................. 49
Making Private Calls from the Keypad................................................. 49
Making a Private Calls from the Phonebook ........................................ 50
Making Private Calls from the Recent Call List................................... 50
Receiving a Private Call........................................................................ 51
Call Alerts .....................................................................................................51
Placing a Call Alert from the Keypad.................................................. 51
Placing a Call Alert from the Phonebook.............................................. 51
Ready to Alert Screen ........................................................................... 51
Receiving Call Alerts............................................................................ 52
Call Alert Queue.................................................................................... 52
Accessing the Call Alert Queue....................................................... 52
Sending a Call Alert From the Queue.............................................. 52
Deleting a Call Alert From the Queue ............................................. 52
Group Calls ...................................................................................................53
Naming a Talkgroup.............................................................................. 53
Making Talkgroup Calls from the Keypad ........................................... 53
Making a Talkgroup Call from the Phonebook..................................... 53
Making a Talkgroup Call from the Recent Call List............................. 54
Receiving Talkgroup Calls.................................................................... 54
Group-Silent Programming ...................................................................54
Turning Group-Silent On/Off ..........................................................54
Mail Services...................................................................................... 57
Messaging..................................................................................................... 57
Phonebook......................................................................................... 59
Your Phonebook........................................................................................... 59
Phonebook Lists ........................................................................................... 59
Speed Dial Numbers.............................................................................. 60
Expanded List........................................................................................ 60
Simple List ............................................................................................60
Phonebook Icons .......................................................................................... 61
Voice Tags.................................................................................................... 62

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Accessing Your Phonebook ......................................................................... 62
About Phonebook Entries............................................................................ 62
Viewing Phonebook Entries................................................................. 63
Sorting Phonebook Entries................................................................... 63
Adding Phonebook Entries................................................................... 64
Editing Phonebook Entries................................................................... 69
Deleting Phonebook Entries .................................................................. 69
Pause Digit Entry......................................................................................... 69
Plus Dialing................................................................................................... 70
Address Book............................................................................................... 70
PIM Tools ...........................................................................................71
Datebook ...................................................................................................... 71
Datebook Icons..................................................................................... 71
Viewing Your Datebook....................................................................... 72
Viewing a Week .............................................................................. 72
Viewing a Day................................................................................. 72
Viewing Event Details..................................................................... 73
Viewing Today.................................................................................73
About Datebook Events........................................................................ 73
Adding New Event ............................................................................... 74
Editing Events....................................................................................... 77
Deleting Events..................................................................................... 77
Memo........................................................................................................... 78
Adding a New Memo............................................................................ 78
Viewing Memos.................................................................................... 78
Editing Memos...................................................................................... 78
Deleting Memos.................................................................................... 79
VoiceNotes................................................................................................... 79
Recording a New VoiceNote................................................................ 80
Playing a VoiceNote............................................................................. 80
Deleting a VoiceNote ........................................................................... 80
Locking/Unlocking a VoiceNote .................................................................80
Synchronizing ..............................................................................................80
K-Java................................................................................................. 83
Calculator.............................................................................................. 83
Customizing the i3000plus Phone .................................................... 85
Changing the Display Language.................................................................. 85
Setting the Time and Date ........................................................................... 86
Backlight Timer........................................................................................... 87

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Setting the Ringer Volume........................................................................... 88
Selecting a Ring Style ..................................................................................88
Setting the VibraCall® Feature.................................................................... 90
Shortcuts....................................................................................................... 90
Creating a Shortcut................................................................................ 90
Using Shortcuts..................................................................................... 91
Shortcut Menu....................................................................................... 92
Editing Shortcuts.............................................................................. 92
Deleting Shortcuts............................................................................ 93
Styles............................................................................................................ 94
Accessing Styles.................................................................................... 94
Creating/Editing a Style........................................................................ 94
Accessories.......................................................................................... 97
Leather Carry Case................................................................................ 97
Swivel Carry Clip.................................................................................. 98
Hands-Free Car Kit ............................................................................. 106
Using the Hands-Free Car Kit........................................................ 106
Removing the Hands-Free Car Kit................................................. 107
Data Accessories ........................................................................................ 108
Y-Cable ...............................................................................................109
Palm Converter Plugs.......................................................................... 110
Other Important Information........................................................ 111
Understanding Status Messages................................................................. 111
Safety and General Information .................................................... 113
RF Operational Characteristics .................................................................. 113
Exposure To Radio Frequency Energy ...................................................... 113
Portable Radio Product Operation and EME Exposure ............................. 114
Antenna Care....................................................................................... 114
Phone Operation ..................................................................................114
Two-way radio operation.....................................................................114
Body-worn operation........................................................................... 114
Data operation......................................................................................114
Approved Accessories......................................................................... 115
Electro Magnetic Interference/Compatibility............................................. 115
Facilities.............................................................................................. 116
Aircraft................................................................................................ 116
Medical Devices .........................................................................................116
Pacemakers...........................................................................................116
Hearing Aids ....................................................................................... 116
Other Medical Devices........................................................................ 116

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Use While Driving...............................................................................117
Operational Warnings................................................................................ 118
For Vehicles Equipped with an Air Bag............................................. 118
Potentially Explosive Atmospheres 118
Blasting Caps and Areas..................................................................... 118
Operational Cautions ................................................................................. 119
Antennas............................................................................................. 119
Batteries.............................................................................................. 119
Cleaning and Drying Considerations.................................................. 119
Accessory Safety Information ................................................................... 121
Limited Warranty Motorola Communication Products............................. 123
Limited Warranty Motorola Communication Products (international)..... 127
Patent and Trademark Information............................................................ 131

9
Introduction
Congratulations on the purchase of your i3000plus Phone. Before you
get started, please refer to the “i3000plus Phone Features Bookmark”,
attached to the front cover of this guide, which you can use as a
placeholder. It has a picture of the i3000plus phone with all of the
components clearly labeled. Also, the back of this guide includes a topic
Index to help you look up specific information throughout the guide.
This guide contains all the information you need to take full advantage
of your i3000plus phone, including:
Phone Mode—includes features such as Call Hold,
Call Forwarding, Call Waiting, and Three-Way
Calling. Find out more about placing calls in this
section.
Private Mode/Group Mode—Aninnovative feature
for communicating instantly with one or more co-
workers at a fraction of the cost of cellular.
Text and Numeric Messages—Lets you receive
numeric pages and important, short messages right
over the phone. Learn more about Messages in this
section.
Voice Mail—Takes messages 24 hours a day and
includes Message Forwarding, Automatic Playback
and more. Read more about Voice Mail in this
section.
Additional Phone Services—Includes Alternate
Line Service, Call Restrictions, Caller ID, and
Enhanced Directory Assistance. Find out more in
this section.
Net Mode

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Driving Safety Tips
Safe driving is far more important than anything else. So please follow
these tips for using your wireless phone when you’re behind the wheel.
1 Give driving your full attention. Don’t let anything interfere with
your concentration.
2 Assess road conditions before making or taking a call.
3 Let Voice Mail pick up when you’re in heavy traffic or hazardous
road conditions.
4 Program your most frequently dialed numbers into your phone
for Speed Dialing. When dialing manually without the Turbo
Dial™(one-touch dialing) feature, dial only when your vehicle is
stopped—or have a passenger dial for you.
5 Position your phone where it is easy to see and reach.
6 Keep your eyes on the road. Never take notes while driving.
7 Consider using a hands-free speakerphone,
which allows you to keep both hands on the
wheel when speaking. .
8 Be a Good Samaritan. Dial 9-1-1 in emergen-
cies to report accidents, impaired or aggressive
drivers, crimes or fires. It’s a free call.
NOTE: You can set your phone to display text in
three size: Standard view, Compress view,
and Zoom view. Zoom view is the best
view to use while driving. See [xxxxx] for
information on setting your view.

11
Getting Started
Getting Started
In this section, you will learn everything you need to know to begin using your
i3000plus phone.
This section includes instructions for the following tasks:
i3000plus Phone Essentials
i3000plus Phone Essentials Page 11
Batteries Page 14
Activating Your i3000plus Phone Page 16
Security Features of the i3000plus Phone Page 17
Status of Your i3000plus Phone
NOTE: Your phone must be activated before you
can place or receive a call.
Page 24
Status of Your i3000plus Phone Page 24
My Information Page 25
Antenna
Earpiece
Display
Menu Key
Option Key
Photosensor
Send Key
Microphone/
Speaker
Accessory Connector
Next Word Key/
International Plus Dialing
Back Key/
Pause Dialing
Headset Jack Alphanumeric
Keypad
Punctuation Key
End/Home Key
4-Way Navigation Key
Option Key
Push-To-Talk
(PTT) Button
Volume Control
Buttons
Audio Speaker Key
Power Button
Status Light
3000 plus

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Table 1: i3000plus Phone Essentials
Feature Description
Power Button /
Status Light Power Button: Press and hold
to turn the phone on or off.
Status Light: Glows GREEN
when connected to network;
RED when searching for network
or not connected.
Speaker Key Activates or mutes the speaker
when sending or receiving
Group/Private Calls.
Volume
Controls (Up/
Down)
Press to raise or lower the ear
piece volume.
Push-To-Talk
(PTT) Button Press to send private or group calls.
Option Keys
(Left and Right) Activates the left and right menu options in the Display.
End/Home Key End: Press to end the call in
progress.
Home: Return to the Ready
screen or return to the home
page.
Headset Jack Accepts 2.5-mm. Motorola
headset accessory.
Microphone Speak into during calls and
recordings.
Antenna Enables optimum signal
reception when fully extended.
Earpiece Listen to calls without disturbing
others.

i3000plus Phone Essentials
13
Display A multi-line screen (standard,
zoom, compressed) for viewing
call information, messages,
applications, and other phone
information.
Menu Key Press to activate the Display
menu.
Back Key Press to go back.
Photosensor Turns on backlight automatically
in low-light situations.
Speaker Key Allows for hands-free calls.
Punctuation
Key Press to add punctuation to text messages.
Next Word/
International
Plus Dialing
Next Word: Use to display
additional words when using T-9
text input.
International Plus Dialing:
Use to set up international calls.
4-Way
Navigation Key SPressing the upper or lower edge scrolls a menu or list of
item.
TPressing the left or right edge
moves the cursor while entering
text, or scrolls the display menu
options.
Send Key Press to initiate a call.
Alphanumeric
Keypad Enter numbers or letters.
Accessory
Connector Enables connection of charger and other accessories.
Table 1: i3000plus Phone Essentials (Continued)
Feature Description

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Batteries
Your i3000plus phone comes with a standard Motorola iDEN Lithium Ion
battery and a Motorola iDEN approved Lithium Ion battery charger. Remove
the battery from the protective case provided in the original packaging. After
attaching the battery, charge it (while the phone is off) for at least three hours
before you use it for the first time. After the initial charging, the battery can be
charged more quickly.
When the battery is not attached to the phone store it in this case.
Attaching the Battery
1 Remove the battery cover located on the back of the phone by pressing
the battery cover release button and, sliding the battery cover away
from the antenna.
2 Insert the top of the battery into the battery area. Press down on the bot-
tom of the battery to secure it.
3 Replace the battery cover and push forward until you hear a click.
Release Button

Batteries
15
Detaching the Battery
Charging the Battery
NOTE: Before you use the i3000plus phone for the first time, charge
the battery for at least three hours with the phone powered off.
After the initial charging, the battery can be charged more
quickly.
1 Ensure that the phone is powered off before attempting to detach the
battery.
2 Press the battery cover release button and slide the battery cover away
from the antenna.
3 Remove the battery by pushing the battery toward the antenna and lift-
ing out of the phone.
1 Make sure your i3000plus phone’s keypad is facing up.
2 Plug the accessory connector into the bot-
tom of the i3000plus phone.
3 Flip open the prongs and plug the charger into an electrical outlet.

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Battery Charging Status
The battery strength indicator icon, found on your phone’s display screen,
shows the charge amount remaining in the battery.
A short, chirp-like sound indicates a low battery. This indicates that you have
approximately 5 minutes of talk time remaining.
Activating Your i3000plus Phone
Before you can begin using your i3000plus phone, it needs to be activated.
If your display reads No Service or doesn’t change to the Ready screen when
you turn on your phone, Turning Your i3000plus Phone On/Off
Powering On the Phone
Icon Display 3456
Charge
Strength Low Battery 40% 70% Fully Charged
1 Extend the antenna.
2 Press and hold at the top of the phone until the status light glows red
and a tone briefly sounds.
3 When the Enter SIM PIN screen displays, enter your SIM PIN. (For
more information see “SIM Card Personal Identification Number
(PIN)” on page 17.)
NOTE: The default SIM card PIN is 0000. It is recommended that you
change your PIN to prevent fraudulent use of the SIM card
(see “Changing the PIN” on page 18).
4 Press Aunder “OK”.
5 As your phone connects to and registers
with the network, you will see a wel-
come message. When the Ready screen
appears on the display, you are ready to
use your i3000plus phone!

Security Features of the i3000plus Phone
17
Powering Off the Phone
Security Features of the i3000plus Phone
The i3000plus phone comes with two levels of security protection:
1. SIM Card
2. Keypad Lock
Your i3000plus phone comes with a built-in level of security protection through
the use of the SIM (Subscriber Identity Module) card. The SIM card is located
in the SIM Card Holder on the back of the phone, behind the battery. You can
verify that the SIM card is in place by viewing the SIM card through the SIM
card holder.
NOTE: Except for making emergency calls, your phone will not
function without the SIM card.
NOTE: If there is no SIM card present, notify your sales representative.
SIM Card Personal Identification Number (PIN)
To prevent unauthorized use of your phone, your SIM card is protected by a
PIN. Each time the i3000plus phone is powered on, you must enter your PIN.
You can change or disable your PIN if desired.
NOTE: Disabling your PIN enables anyone to use your phone. If you
disable your PIN, you still must keep the SIM card in the phone
to make calls.
Entering the PIN
By default your phone is automatically set to ask
for a PIN.
NOTE: Your default SIM card PIN is: 0000.
It is recommended that you
change your PIN to prevent
fraudulent use of the SIM card
(see “Changing the PIN”on page
18).
1 Press and hold on the top of the phone until you see the message
Powering Off.
2 Push in the antenna.

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If you enter an incorrect PIN, the message Wrong PIN appears. After three
consecutive incorrect attempts, even if you turn your phone off and on again, the
SIM card blocks any additional tries. If this happens, see the following section
titled “Unblocking the PIN”on page 19.
Changing the PIN
Incorrectly entering your PIN three
times causes the SIM to be blocked. To
unblock your SIM, you must contact
Customer Care. For more
information, see “UnblockingthePIN”
on page 19.
1 From the Enter SIM PIN screen, enter your PIN. An asterisk appears
for each character entered.
NOTE: Other than emergency dialing, you will be unable to use any
of the phone functions, including receiving phone calls, until
you enter the PIN.
2 Press Bunder “OK”.
1 Press mand then press Rto scroll to
Settings.
2 Press Bunder “SELECT”. The Settings screen appears.

Security Features of the i3000plus Phone
19
Unblocking the PIN
If you forget your PIN and unsuccessfully enter
it three times, access to your i3000plus phone
will be blocked. To unblock the PIN:
NOTE: Before you begin, obtain the PIN
Unblocking Key (PUK) code from
Customer Care, then read and
understand the entire PIN
unblocking sequence. In entering
the key press sequence, each
must occur within 2 seconds of
the prior key press.
3 Press Rto scroll to Security.
4 Press Bunder “SELECT”. The Security screen appears. Press Rto
scroll to New Password.
5 Press Bunder “SELECT”. The SIM PIN Editor screen displays.
6 Press Rto scroll to SIM PIN code.
7 Enter the current SIM PIN.
8 At the Enter New SIM PIN screen, enter the new SIM PIN.
9 At the Re-Enter New SIM PIN screen, re-enter the new SIM PIN to
confirm.
10 Press Aunder “OK”.
1 Press *, *, 0, 5.
2 Enter the PUK code.
3 Press s.
4 Enter a new SIM PIN and press s.
5 Re-enter your SIM PIN and press s.
Enter
SIM PIN

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NOTE: IMPORTANT! If you unsuccessfully enter the PUK code ten
times, the SIM card is permanently blocked and must be
replaced. If this happens, all data will be lost. You will get a
message to call your service provider. If the SIM is blocked, the
i3000plus phone only allows outgoing Emergency calls.
Disabling/Enabling the PIN Requirement
6 If you entered the SIM PIN codes properly, the SIM: Unlocked screen
displays.
1 Press mand then press Rto scroll to
Settings.
2 Press Bunder “SELECT”. The Settings screen appears.
3 Press Rto scroll to Security.
4 Press Bunder “SELECT”. The Security screen appears.
5 Press Rto scroll to SIM PIN.
6 Press Aunder “SELECT”. At the SIM PIN on/off screen, press Rto
scroll to On to enable.
Or
Scroll to Off to disable. (If you select this feature, you will be taken
back to the previous screen).
7 Press Bunder “SELECT”. The SIM PIN editor screen appears.
8 Enter the SIM PIN (4- to 8-digit) code at the Verify SIM PIN screen.