Motorola iDEN i325pro User manual

Motorola
iDEN
Digital Multi-service Data-capable Phone
i 325 Phone User’s Guide
@NNTN5837A@
NNTN5837A

IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use with
the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models:
i 30 sx , i 35 s ,
i 50 sx , i 55 sr , i 58 sr , i 60 c , i 80 s , i 85 s , i 88 s , i 90 c , i 95 cl
series, and the i 2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden/support.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located in
this user’s guide for complete details.

i
Contents
Getting Started........................................... 1
Removing the Battery Door...............................2
Locating Your SIM Card....................................3
Activating Service..............................................6
Antenna.............................................................6
Maintaining Durability........................................6
Powering On and Off.........................................6
Enabling Over-the-Air Security..........................7
Finding Your Phone Number.............................8
Phone Basics ....................................................9
SIM Card Security...........................................12
Locking the Keypad.........................................15
Accessories.....................................................16
For More Information.......................................16
Making Calls............................................. 17
Phone Calls.....................................................17
Private Calls ....................................................17
Receiving Calls................................................17
Call Icons.........................................................18
Ways to Enter Calls.........................................18
Using Speakerphone.......................................20
Using Mute......................................................21
Making Emergency Phone Calls.....................21
MOTOtalkTM ..............................................22
Channels and Codes.......................................23
Private MOTOtalk Calls...................................25
Emergency Calls Using MOTOtalk .................26
Setup Options .................................................26
Call Alerts..................................................28
Sending Call Alerts..........................................28
Receiving Call Alerts.......................................28
Using the Call Alert Queue..............................28
Recent Calls..............................................30
Storing Recent Calls to Contacts ....................30
Deleting Recent Calls......................................31
Contacts....................................................32
Viewing Contacts ............................................33
Creating Entries ..............................................34
Storing Numbers Faster..................................36

ii
Editing Entries.................................................36
Deleting Entries...............................................36
Checking Capacity ..........................................37
Creating Pauses and Waits.............................37
International Numbers.....................................37
Accessing Contacts with GSM Phones...........38
Call Forwarding........................................ 39
Forwarding All Calls ........................................39
Turning Off Call Forwarding ............................40
Forwarding Missed Calls.................................40
Viewing Call Forwarding Settings....................41
Additional Calling Options...................... 42
Call Waiting.....................................................42
Call Hold..........................................................43
Making a 3-Way Call.......................................43
Creating Pauses and Waits While Dialing.......44
Making International Calls...............................44
Setting One Touch PTT...................................44
Group Calls .....................................................45
Call Timers......................................................46
Using Your Phone as a Modem ......................47
Making TTY Calls............................................48
Memo.........................................................50
Ring Tones................................................51
Setting Your Phone to Vibrate.........................51
Turning Ring Tones Off...................................51
Ring and Vibrate .............................................52
Assigning Ring Tones to Contacts..................53
Viewing Ring Tone Assignments ....................53
Downloading More Ring Tones.......................53
Managing Memory ..........................................53
Deleting Custom Ring Tones ..........................54
Entering Text ............................................55
Using Alpha Mode...........................................55
Using Word Mode ...........................................55
Special Function Keys.....................................56
Using Numeric Mode.......................................57
Using Symbols Mode ......................................57
Messages..................................................58
Message Notifications.....................................58
Message Center..............................................59

iii
Voice Mail Messages............................... 60
Receiving a Message......................................60
Accessing Voice Mail from
the Message Center ...................................60
Sending Unanswered Calls to Voice Mail .......60
MOSMS Messages................................... 61
Setting Up........................................................61
Receiving a Message......................................61
Reading from the Message Center .................62
Creating and Sending Messages....................62
Managing Memory...........................................66
Advanced Features.................................. 67
Group Calls, Talkgroups, and Hubs ................67
Emergency Group Calls ..................................69
Isolated Operation...........................................70
Call Alert Status Messages .............................71
Java Applications.................................... 72
Installing Applications......................................72
Running Applications.......................................72
Suspending Applications.................................72
Resuming Applications....................................73
Ending Applications.........................................73
Downloading Applications...............................73
Deleting Applications.......................................73
Managing Memory ..........................................74
Shortcuts on the Main Menu ...........................74
Java Applications and GPS Enabled ..............75
GPS Enabled.............................................78
IMPORTANT: Things to Keep in Mind ............78
Making an Emergency Call .............................79
Viewing Your Approximate Location ...............80
Enhancing GPS Performance.........................81
Updating Satellite Almanac Data ....................83
Setting Privacy Options...................................83
Using GPS with Map Software........................84
Voice Records ..........................................87
Creating Voice Records ..................................87
Playing Voice Records....................................87
Labeling Voice Records ..................................88
Deleting Voice Records...................................88
Locking Voice Records ...................................88
Managing Memory ..........................................88

i
v
Customizing Your Phone........................ 90
Setting the Volume..........................................90
Setting Your Phone to Not Ring ......................90
Seeing the Display Better................................91
Using Settings.................................................91
Profiles ..................................................... 95
Viewing Profiles...............................................95
Switching Profiles............................................95
Surveillance Profile..........................................96
How Changing Settings Affects Profiles..........96
Temporary Profiles..........................................97
Creating Profiles..............................................97
Editing Profiles ................................................98
Deleting Profiles..............................................98
Setting Call Filtering........................................98
Shortcuts................................................ 100
Creating a Shortcut .......................................100
Using a Shortcut............................................100
Editing a Shortcut..........................................101
Deleting Shortcuts.........................................101
Using a Headset .....................................102
Attaching a Headset......................................102
Using a Remote PTT Button .........................102
Understanding Status Messages..........103
Safety and General Information............105
RF Operational Characteristics.....................105
Portable Radio Product Operation and EME
Exposure...................................................105
Electro Magnetic Interference/Compatibility..108
Medical Devices............................................108
Operational Warnings ...................................109
Operational Cautions ....................................110
Intrinsically Safe Radio Information...............111
Accessory Safety Information .......................114

v
MOTOROLA LIMITED WARRANTY ...... 116
Limited Warranty
Motorola Communication Products
(International) ..................................... 120
Patent and Trademark Information ...... 124
Index ....................................................... 125
Driving Safety Tips................................ 130

v
i
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 [phone]
Hereby declares that the product:
Product Name:
i 325
Model Number: H68XAH6RR1AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving
antenna.
•Increase the separation between the
equipment and receiver.
•Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
•Consult the dealer or an experienced
radio/TV technician for help.

1
Getting Started
audio jack
volume
controls
speaker
(in back)
Push-To-Talk
(PTT) button
microphone
accessory connector
Emergency
Group call
button;
speaker on/off
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
mMenu key — accesses context-sensitive
menus.
AOption key — selects the option
appearing above it on the display.
sSend key — places phone calls.
eEnd key — ends phone calls; returns to
idle screen.

2
Getting Started
To start using your i 325 phone:
•Make sure your SIM card is in place.
•Charge the battery.
•Activate your service.
•Enable security.
Removing the Battery Door
1Make sure the phone is powered off. See
“Powering On and Off” on page 6.
2Slide the release button forward until it releases
the battery door.
Note: If the release button does not slide
forward to release the battery door, rotate
the circular piece in the center of the
releasebuttontounlockit.
3Remove the battery door from the back of your
phone.
release
button
speaker

3
Locating Your SIM Card
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece of plastic about the size of a credit card. If
this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
described in “Inserting Your SIM Card” on page 14.
If there is no SIM card in your phone or the box,
contact your service provider.
Battery
Inserting the Battery
1Remove the battery door.
2Insertthe top of the battery into the battery area.
Press the bottom of the battery to secure it.
3Replace the battery door and press it gently until
you hear a click.
SIM card
holder
SIM card

4
Getting Started
4If you want to ensure the battery door does not
accidentally come off, rotate the circular piece in
the center of the release button to lock it.
Charging the Battery
Your phone comes with a standard travel charger.
1Plug the charger into an electrical outlet.
2Open the connector cover.
3Plug the other end of the charger into the
accessory connector.
Charger Attached appears on the display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4When charging the battery for the first time,
charge for 30 minutes longer than the time
shown in “Charging Times” on page 5.
connector cover

5
Locating Your SIM Card
Charging Times
See your battery and charger to determine the
appropriate charging time.
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
Removing the Battery
1With the phone powered off, remove the battery
door.
2Remove the battery by pushing the battery
toward the antenna and lifting it out.
Battery Use and Maintenance
•The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
•Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
•Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
•The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Battery Charger
Rapid Mid-Rate
High
Performance 2hours 4hours
Extra
Capacity 2.5 hours 6 hours
Maximum
Capacity 3.5 hours 7.5 hours

6
Getting Started
Activating Service
The first time you power on your phone, you must
be in your local calling area. This activates your
service.
Antenna
Attach the phone antenna before using your
phone. The antenna must be screwed in
completely for proper operation and water
resistance.
Attaching the Antenna
1Place the antenna into the antenna socket.
2Press and turn antenna clockwise until it will no
longer turn.
Removing the Antenna
1Grip the antenna firmly and turn it
counter-clockwise until it is loose.
2Remove the antenna from the antenna socket.
Maintaining Durability
To maintain the water resistant nature of your
phone:
•Attach the phone antenna before using your
phone.
•Always reinsert the audio jack coverand bottom
connector cover.
Powering On and Off
To power your phone on:
Press p.
To power your phone off:
Press and hold p.
When You Power On for the First Time
The first time you power your phone on, a screen
may appear asking you to update your browser
information. This means you must enable security.
antenna
socket

7
Enabling Over-the-Air Security
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 12 .
Press Aunder Ok.
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulent use
of the SIM card (see “Changing the PIN” on page
12).
As your phone connects to the network, you will
see a connecting message. When the idle screen
appears, the phone is ready to use.
Enabling Over-the-Air
Security
If you are set up to receive over-the-air
programming from your service provider, you must
enable security the first time you power on your
phone or within 20 days of first activation of your
phone:
1When you power on your phone for the first time,
after the idle screen appears, you will be
prompted to select Ok to update your browser
information.
Note: If you press Aunder Later,youwillbe
prompted to enable security each time
you power on your phone until you press
Aunder Ok.
2Press Aunder Ok.
3You are prompted to enable security. Press A
under Yes. A series of screens appears. If you
subscribe to your service provider’s plan, your
home page appears.
4Press eto return to the idle screen.
Within 24 hours of enabling security, you will
receive a Net alert containing your Private ID and
Talkgroup lists for Private calls.
b

8
Getting Started
To accept programming:
1When you receive a Net alert saying New
Browser Message - Receive Programming
Info,pressAunder Goto.
2You are prompted to accept changes to your
lists. Press Aunder Ok.
3If you are prompted again to accept changes to
your lists, press Aunder Ok.
4A confirmation screen displays. Press Aunder
Ok.
5Press eto return to the idle screen.
Finding Your Phone Number
My Info lets you view your phone number, Private
ID, and other phone information:
1Press mto access the main menu.
2Scroll to My Info.
3Press Aunder Select.
4Scroll to see your information:
•Name— Enter your name. See “Entering
Text”onpage55.
•Line1and Line 2 — your phone numbers for
phone lines 1 and 2. These are filled in when
you receive your first phone call after enabling
over-the-air security on your phone.
•PrivateID— Your Private ID is the number
that others use to contact you using Private
calls. It is filled in when you receive your first
Private call.
•GroupID— the number of the Hub you have
joined.
• Carrier IP — the IP address assigned to your
serviceprovider.Itisfilledinwhenyou
register for packet data services.
• IP1 Address and IP2 Address —theIP
addresses you use to access the Internet with
your phone.
•Ckt— Your circuit data number is the number
youuseifyouwanttouseyourphoneto
transfer circuit data. See “Using Your Phone
as a Modem” on page 47.You receive this
number from your service provider.
Note: The context-sensitive menu under My Info
contains information that may be used by
your service provider if there is a problem
with your phone.

9
Phone Basics
Phone Basics
Any time your phone is powered on, the display
provides you with information and options.
The screen shown above is the idle screen. The
text that appears on your idle screen depends on
your service provider. The idle screen appears
when your phone is on, but not engaged in any
activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
theoptionkeybelowit.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
Toaccesstheitemsinamenuorlist,scrollusing
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol >tells you to select a
menu or list item. For example, Settings >
Security means:
1Scroll to Settings on the main menu.
2Press Aunder Select to see the Settings
screen.
3Scroll to Security.
4Press Aunder Select to see the Security
screen.
b
status icons
text area
menu icon
display options

10
Getting Started
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
The Sicon appears any time a context-sensitive
menu is available. Press mto access the menu.
Main Menu
All your phone’s features can be accessed through
the main menu. When you are using a feature, the
icon for that feature appears in the upper left
corner of the display.
aNet Browse the Web.
jJava Apps Java applications on your
phone. See page 72.
sSettings Customize your phone.
Seepage90.
vVoiceRecord Record and play audio
messages. See page 87.
CContacts View,store,editcontacts.
Seepage32.
eMessages Access messages. See
page 58.
fCall Forward Set call forwarding
options. See page 39.
gMemo Store a number to access
later.Seepage50.
hCall Timers Phone usage information.
Seepage46.
iRecent Calls Lists recent calls. See
page 30.
cShortcuts Create shortcuts to
screens. See page 100.
PProfiles Groups of settings you
apply together. See
page 95.
jMy Info View personal phone
information, including
phone number and Private
ID. See page 8.
kCall Alert Lists call alerts. See
page 28.
gGPS Find your approximate
geographical location. See
page 78.
mRing Tones Assign ring tones and turn
ringer off. See page 51.