Motorola moto g13 User manual

User Guide

© 2023 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
To read this help on your phone, go to Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 2
Copy data from old phone 4
Manage dual SIMs 6
Set up voicemail 7
Set up email 8
Make it yours 9
Learn the basics 10
About your home screen 10
About your lock screen 11
New to Android? 12
If this is your first smartphone 12
If you had an iPhone 13
About your Google account 14
Status bar icons 15
Phone terms you should know 18
Get around on your phone 21
Learn gestures 21
Move between apps and screens 22
Use quick settings 23
Turn screen off and on 25
Turn off phone 26
Capture your screen 27
Take screenshots 27
Record your screen 27
Discover useful tools 29
Turn flashlight on and off 29
Control phone with your voice 29
Get directions to a location 30
Use clock and weather widget 31
Manage time spent on your phone 33
Work with text 36
Use onscreen keyboard 36
Cut, copy, paste text 37
Use voice typing 38
Fill in forms automatically 38
Personalize your phone 39
Home screen 39
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Change wallpaper 39
Use widgets, shortcuts, or folders 39
Arrange apps and control icon's look 43
Allow or prevent home screen rotation 44
Remove Google feed 44
Remake your home screen with launchers 44
Lock screen 46
Use a screen saver 46
Use apps 47
Open, close, switch apps 47
View two apps on screen 47
View notifications 48
About preloaded apps 50
Get, delete, manage apps 55
Install or update apps 55
Manage or delete apps 57
Protect against harmful apps 59
Search and browse 61
Search the web 61
Search your phone 63
Browse websites 63
Text messaging 65
About text and multimedia messages 65
Read, send messages 65
Manage, delete messages 68
Change default messaging app 70
Change text message reply to incoming calls 70
Get text messages on your computer 70
Email 72
Read, send, manage emails 72
View email attachments 73
Preview inboxes from home screen 74
Add email signature 74
Control email notifications 74
Calendar app 76
About the calendar 76
Find calendar events 76
Create and manage events 77
Control notifications for calendar events 78
Clock app 79
Set alarms 79
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Use timer or stopwatch 79
Set date and time 80
Photos app 82
Share photos and videos 82
Upload photos and videos 82
Contacts, calls, voicemail 84
Contacts 84
Add contacts 84
Edit or delete contacts 85
Star your favorite contacts 86
Sort contacts 86
Share contacts 87
Phone calls 89
Answer calls 89
Make calls 90
During a call 91
Make video calls 93
Make conference calls 93
Block calls and texts 93
Turn call waiting on and off 95
View and delete call history 96
Make emergency call from locked phone 97
Voicemail 98
Use voicemail 98
Send all calls from contact to voicemail 99
Music 100
Listen to radio 100
Listen to music 102
Transfer music files 102
Connect a MIDI device 103
Settings 104
Network and internet 104
Connect to Wi‑Fi networks 104
Connect with Wi-Fi Direct 105
Use Airplane mode 106
Control data usage 106
Share your internet connection 107
Add a Private DNS service 110
Connected devices 111
Connect with Bluetooth 111
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Make contactless payments 112
Share or receive with NFC 113
Share files and links with nearby Android phones 114
Transfer files between phone and computer (USB) 116
Cast screen or media to TV 117
Print from your phone 119
About wireless sharing 120
Display 123
Adjust screen brightness 123
Use Dark theme 123
Adjust colors at night 123
Choose color mode 124
Change screen timeout 125
Stop automatic rotation 125
Change text and icon size 125
Set lock screen preferences 126
Sound & vibration 128
Adjust volumes 128
Set ringtones 129
Enhance sound 130
Silence calls & notifications 131
Stop phone from speaking 133
Silence “Hello Moto” during power up 134
Turn off charging sounds 134
Turn touch sounds on/off 134
Hear other notification sounds 134
Notifications 136
Turn notifications on/off 136
Control notification sound 138
Control which apps read your notifications 139
View notification history 140
Battery 141
Charge phone 141
Extend battery life 141
Use Battery Saver mode 142
Show battery percentage in status bar 143
Storage 144
About storage options 144
Manage phone storage 144
Manage SD card 145
Find downloaded files 146
Recover recently deleted files 147
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Upload music to cloud 147
Upload photos and videos 148
Scan documents and make copies 148
Location 150
Use location services 150
Accessibility 152
Visual assistance 152
Hearing assistance 155
Dexterity assistance 156
Use accessibility shortcuts 157
Apps 159
Set or change default apps 159
Adjust special app access 159
Passwords & accounts 160
Add or remove accounts 160
Change name & info in your Google account 161
Sync apps with your Google account 161
Control what info Google collects 162
Security 164
About security 164
Protect against harmful apps 165
Make sure your phone can be found 165
Lock and unlock phone 166
Set screen lock 166
Adjust lock options 167
Unlock with trusted devices 168
Unlock with your face 169
Unlock at trusted places 170
Keep phone unlocked while it's on you 171
Use fingerprint security 171
Pin an app screen 173
Lock SIM card 174
Privacy 176
Adjust app permissions 176
Control access to your mic and camera 176
Hide your password or pattern 177
Safety & emergency 178
Prepare for emergencies 178
System 180
Languages & input 180
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Customize the keyboard 180
Use multiple languages 181
Gestures 183
Change System navigation 183
Customize Power button gesture 183
Turn flashlight on and off 183
Twist phone to open camera 184
Back up phone 184
Users and guests 186
Share your phone 186
Add, modify, remove users 187
Add or delete guest 188
About phone 189
Record your IMEI number 189
Find legal and product information 189
Fix issues 190
Hardware issues 190
Phone is slow or unstable 190
Phone feels warm or hot 190
Phone won't turn on 191
Phone restarts or crashes 191
Screen is frozen or won't respond 192
Screen displays wrong colors 192
SD card issues 193
Call and SIM issues 195
Issues making/receiving calls 195
Issues during calls 196
Battery issues 199
Charging issues 199
Battery drains too fast 199
Bluetooth, Wi-Fi, USB issues 201
Bluetooth issues 201
Wi-Fi issues 203
Can't transfer files or connect to computer 204
Account and sign-in issues 206
Forgot unlock code 206
Can't sign in to Google 206
Account sync issues 206
App issues 208
App or widget issues 208
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Camera issues 209
Messaging issues 210
Gmail issues 212
Play Store issues 212
Maintenance procedures 213
Update Android software 213
Reset Wi-Fi, cellular data, and Bluetooth 213
Reset phone 214
Get more help 215
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About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Headset jack
3. Earpiece
4. Front camera (Learn more in Camera help.)
5. Proximity sensor
6. Volume up/down button
7. Power button and fingerprint sensor
Set up phone 1