Motorola Moto G8 Play User manual

User Guide

© 2019 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and
other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All other product or
service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas; additional
terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help content,
are based upon the latest available information and believed to be accurate at the time of release. Motorola
reserves the right to change or modify any information or specifications without notice or obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
Hardware diagram 1
Insert and remove SIM and SD cards 2
Manage dual SIMs 4
Add or remove accounts 5
Set up voicemail 6
Set up email 7
Make it yours 8
Accessibility settings 9
Visual assistance 9
Hearing assistance 11
Dexterity assistance 12
Use accessibility shortcuts 13
Learn the basics 14
About your home screen 14
About your lock screen 15
New to Android? 17
If this is your first smartphone 17
If you had an iPhone 18
About your Google account 19
Status bar icons 20
Phone terms you should know 24
Get around 26
Learn gestures 26
Use navigation bar 27
Use quick settings 28
Wake or put screen to sleep 30
Adjust volume 30
Frequently used tools 32
Turn flashlight on and off 32
Take screenshots 32
Use voice commands 33
Get turn-by-turn directions 34
Use Time and Weather widget 35
Manage time spent on your phone 36
Work with text 39
Use onscreen keyboard 39
Cut, copy, paste text 40
Use voice typing 41
Fill in forms automatically 41
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Personalize your phone 43
Home screen 43
Change wallpaper 43
Customize your Favorites tray 43
Add widgets, shortcuts, or folders 43
Remove widgets, shortcuts, or folders 46
Remake your home screen with launchers 46
Lock screen 48
Use a screen saver 48
Set screen lock 49
Add message to lock screen 50
Sounds 51
Set ringtones 51
Avoid interruptions with Do Not Disturb 52
Stop phone from speaking 55
Silence power on sound 55
Turn off charging sounds 55
Apps 56
About your apps 56
Use two apps at once 60
View notifications 61
Manage your apps 63
Install or update apps 63
Manage or delete apps 65
Protect against harmful apps 67
Pin your screen 67
Search and web browser 69
Search the web 69
Search your phone 70
Browse websites 71
Text messaging 73
About text and multimedia messages 73
Read, send, manage text messages 73
Add attachments 75
Save attachments from text message 76
Turn group messaging on or off 77
Change default messaging app 77
Control notifications for text messages 77
Change text message reply to incoming calls 78
Get text messages on your computer 78
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Email 80
Read, send, manage emails 80
View email attachments 81
Preview inboxes from home screen 82
Add email signature 82
Control email notifications 82
Calendar app 84
About the calendar 84
Find calendar events 84
Create and manage events 85
Control notifications for calendar events 86
Clock app 87
Set alarms 87
Use timer or stopwatch 87
Set date and time 89
Moto app 90
About the Moto app 90
Shrink screen for one-handed use 90
Preview notifications when screen sleeps 90
Photos app 92
Share photos and videos 92
Upload photos and videos 92
Calls, contacts, voicemail 94
Phone calls 94
Answer calls 94
Make a call 95
During a call 96
Make video calls 97
Make conference calls 97
Block calls and SMS 98
Turn on call waiting 99
View and delete call history 100
Contacts 102
Add contacts 102
Edit or delete contacts 103
Star your favorite contacts 104
Sort contacts 104
Share contacts 105
Voicemail 106
Use voicemail 106
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Send all calls from contact to voicemail 107
Music 108
Listen to music 108
Transfer music files 109
Connect a MIDI device 110
Battery 111
Charge phone 111
Extend battery life 111
Use Battery Saver mode 112
Storage 114
About storage options 114
Manage phone storage 114
Manage SD card 115
Find downloaded files 117
Recover recently deleted files 118
Upload music to cloud 118
Upload photos and videos 119
Scan documents and make copies 119
Network and internet 121
Connect with Wi‑Fi 121
Use Airplane mode 122
Control data usage 122
Share your internet connection 123
Connect to VPNs 125
Connected devices 127
Connect with Bluetooth™ 127
Connect with Wi-Fi Direct 128
Cast screen or media to TV 129
Transfer files between phone and computer (USB) 130
Print from your phone 131
About wireless sharing 132
Other settings 135
Apps & notifications 135
Change app settings 135
Choose how apps notify you 136
Turn emergency alerts off/on 138
Display 139
Stop automatic rotation 139
Choose color mode 139
Adjust screen colors at night 139
Adjust screen brightness 140
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Change font and display size 140
Change theme 140
Change screen timeout 141
Security & location 142
About security 142
Protect against harmful apps 143
Set up lost phone features 143
Lock and unlock phone 144
Set screen lock 144
Unlock with trusted devices 145
Unlock with your face 146
Unlock at trusted places 147
Keep phone unlocked while it's on you 148
Unlock with voice commands 149
Use fingerprint security 150
Use location services 152
Lock SIM card 152
Accounts 154
Add or remove accounts 154
Sync accounts and apps 155
Manage information in your Google account 156
System 157
Set up emergency information 157
Record your IMEI number 157
Find legal and product information 157
Customize the keyboard 158
Use multiple languages 159
Users and guests 160
Share your phone 160
Add, modify, remove users 161
Add or delete guest 162
Fix a problem 163
Hardware issues 163
Phone is slow or unstable 163
Phone feels warm or hot 163
Phone won't turn on 164
Phone restarts or crashes 164
Screen is frozen or won't respond 165
SD card problems 165
Call and SIM issues 168
Problems making/receiving calls 168
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Problems during calls 170
Battery issues 172
Charging problems 172
Battery drains too fast 172
Bluetooth, Wi-Fi, USB issues 173
Bluetooth problems 173
Wi-Fi problems 175
Can't transfer files or connect to computer 176
Account and sign-in issues 177
Forgot unlock code 177
Can't sign in to Google 177
Account sync issues 177
App issues 179
App or widget problems 179
Messaging problems 180
Camera problems 181
Maintenance procedures 184
Update Android software 184
Reset Wi-Fi, cellular data, and Bluetooth 184
Reset phone 185
Get more help 186
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Hardware diagram
1. Tray for SIM and SD card
2. Earpiece/speaker
3. Front camera (To learn more, read help in Camera app.)
4. Headset jack
5. Volume up/down button
6. Power button
7. Speaker
8. USB-C port for charging, transferring files, sharing connection with tethered devices.
9. Microphone
Set up phone 1

1. LED flash
2. Depth camera (To learn more, read help in Camera app.)
3. Main camera
4. Ultra-wide camera
5. Fingerprint sensor
Insert and remove SIM and SD cards
About the SD card
Your phone supports a microSD card up to 512 GB.
The type to buy depends on how you'll format the card:
•If the card is for portable storage (different devices can use card), a Class 2, 4, or 6 card is sufficient.
•If the card is for internal storage (used by phone only), use a high speed card such as UHS-1 type for best
performance. Don’t use Class 2, 4, or 6 cards, which are much slower than your phone’s internal storage.
Learn more about storage formats.
Replace SIM or SD card
1. If you are removing an SD card, unmount it first (Settings > Storage).
Set up phone 2