Motorola Moto Q K1m User manual

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Motorola StarTAC Phone User Guide
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Personal Communication Services
User
Guide
Sprint PCS™
LIT1227 Mar99
6809423A23
4.25" 4.25"
6"
ADJUST WIDTH OF SPINE
IF NEEDED TO ACCOMMODATE
ACTUAL NUMBER OF PAGES
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VARIABLE TRIM FIXEDTRIM

1
First Things First
Read this before you do anything else.
•
Determine if your phone is preactivated.
If you received your Sprint PCS Phone
™
in the mail or
purchased it at a Sprint PCS Center, your phone may already be
activated. If so, it simply needs to be unlocked before you begin
using it. See the next page for help unlocking your phone.
Activating Your Phone
If your phone isn’t pre-activated, the fastest way to get activated
is to call from your new Sprint PCS Phone.
You can also reach Sprint PCS Customer Care from any other
phone by calling 1-888-715-4588 (in Southern California, call
1-888-PCS-6699).
Please turn the page for more important information.
1.
Charge
Battery
Fully charge your battery. See page 14 for
help installing and charging batteries.
2.
Turn ON
Phone
Press
¡
to turn the phone ON.
3.
Call
Sprint PCS
Press
«
,
¤
,
ª
while in a Sprint PCS
Service Area. You will be connected to a
Sprint PCS Customer Advocate who will
guide you through the activation process.
In Southern California, call 1-888-PCS-6699
from any phone other than your
Sprint PCS Phone.

2
First Things First
What you should know before you call:
•
This call typically takes about 30 minutes, but may take
longer at peak times.
•
Your Sprint PCS Phone will be ready for use about an hour
after the call is completed.
What you should have handy:
•
Your new Sprint PCS Phone
•
The original packaging for your new phone
•
Your billing address
•
Your Social Security number or Tax ID number
•
Your driver’s license number
•
Pen and paper to write down your new Sprint PCS
Phone Number
During this call, a Sprint PCS Customer Advocate will help you
select your Sprint PCS Service Plan and will request billing
information. Once you’ve made all your selections, they’ll guide
you through the activation process.

3
First Things First
Unlocking Your Phone
Just follow these simple steps to unlock your phone:
If you don’t remember your code, try using the last four digits of
your Sprint PCS Phone Number or the last four digits of your
Social Security number or Tax ID number. If that doesn’t work,
take your phone to the nearest Sprint PCS Center for assistance.
One More Important Detail
Our services are provided to you under certain terms and
conditions – all of which are listed in the brochure included
in the box your phone came in. Please take a moment to
read them.
1.
Turn ON
Phone
Press ¡ to turn the phone ON.
2.
Enter Code Enter your four-digit code.

4
Contents
Introduction
First Things First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Welcome to Sprint PCS. . . . . . . . . . . . . . . . . . . . . . . . . 6
Guide Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Getting Started
Package Content Options . . . . . . . . . . . . . . . . . . . . . . 12
Introduction to Batteries. . . . . . . . . . . . . . . . . . . . . . . 14
Installing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Charging Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Sprint PCS Phone Overview . . . . . . . . . . . . . . . . . . . . 22
Using the Smart Button . . . . . . . . . . . . . . . . . . . . . . . 23
The Basics
Turning Your Sprint PCS Phone On. . . . . . . . . . . . . . 24
Reading the Indicators. . . . . . . . . . . . . . . . . . . . . . . . 26
Placing and Ending Calls. . . . . . . . . . . . . . . . . . . . . . 30
Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Redialing Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Basic Tone Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Your Sprint PCS Phone & Its Shortcuts . . . . . . . . . . . 38
Using Memory
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Making the Most of Memory . . . . . . . . . . . . . . . . . . . 41
Storing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Recalling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Pause Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using Calling Cards . . . . . . . . . . . . . . . . . . . . . . . . . . 50

5
Contents
Using Messaging
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Viewing Your Caller IDs . . . . . . . . . . . . . . . . . . . . . . . .54
Checking Your Voicemail. . . . . . . . . . . . . . . . . . . . . . .56
Reading Your Messages . . . . . . . . . . . . . . . . . . . . . . . .58
The Works
Introducing the Menu Features. . . . . . . . . . . . . . . . . .60
The Internal Phone Book . . . . . . . . . . . . . . . . . . . . . .62
Store and recall numbers
Using Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Monitor the length of your calls
Setting Tone Controls. . . . . . . . . . . . . . . . . . . . . . . . . .76
Adjust your phone’s tone controls
Lock/Security Features. . . . . . . . . . . . . . . . . . . . . . . . .82
Control access to your phone
Phone Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Personalize your phone’s operation
Reference Information
Accessory Options. . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

6
Welcome to Sprint PCS
Only Sprint PCS built a 100% digital, 100% PCS nationwide
network from the ground up for a new level of clarity. We’ve built
our network to give you what we believe you really want from a
wireless phone: clear sound, private conversations and time-
saving features. But Sprint Personal Communication Services
™
also has the potential to do something more far-reaching–
simplify your life. Our advanced technology is designed to grow
with your communications needs so that one day you will be
able to rely entirely on your Sprint PCS Phone
™
to stay in touch.
This guide will introduce you to our technology and the Digital
StarTAC
®
phone, through easy-to-follow instructions. For
additional help, just stop by any Sprint PCS Center or call Sprint
PCS Customer Care.
Sprint PCS Customer Care
Sprint PCS Customer Advocates will answer 24 hours a day and
will be happy to assist you.
•
Calling with your new Sprint PCS Phone:
•
Calling from any other phone:
Thank you for choosing Sprint PCS!
Press « , ¤ , ª .
In Southern California,
press
«
,
fl
,
⁄
,
⁄
,
ª
.
Call 1-888-211-4PCS (4727).
In Southern California,
call 1-800-455-4551.
®

7
Guide Overview
We’ve designed this guide to take you step-by-step through each
feature of your new Sprint PCS Phone. We’ll show you what key
to press and what happens when you press it. Follow along,
chapter-by-chapter, and you’ll find it’s as easy as 1-2-3.
Getting Started
Once the box is open, this section will show you where to begin.
We will explain what came with your new phone and show you
how to use the battery. Turn to page 12 to get started.
The Basics
What do all those buttons and lights mean? How do I make my
first phone call? In this section, we’ll answer those questions and
teach you everything necessary to start using your Sprint PCS
Phone. Begin learning “The Basics” on page 24.
Using Memory
Read “Using Memory,” beginning on page 40, and we will
explain how to make the most of your new phone’s internal
Phone Book. You will save time with dialing shortcuts and
memory features that make it easy to place quick calls.
Using Messaging
This Sprint PCS Phone supports optional messaging services,
like Caller ID, which allows you to see who is calling before you
answer. It can even receive alphanumeric messages just like a
pager and tell you when you have voicemail.
*
Turn to page 52 to
begin “Using Messaging.”
The Works
When you are ready to learn the advanced features of your new
phone, turn to page 60 for “The Works.” We will explain
everything from navigating the menu system to electronically
locking your phone.
Let us show you what your Sprint PCS Phone can do!
*May not be available with some Service Plans.

8
Safety Information
Exposure
to Radio
Frequency
Signals
Your wireless handheld portable telephone is a low power radio
transmitter and receiver. When it is ON, it receives and also sends out
radio frequency (RF) signals.
In August 1996, the Federal Communications Commissions (FCC)
adopted RF exposure guidelines with safety levels for hand-held
wireless phones. Those guidelines are consistent with the safety
standards previously set by both U.S. and international standards
bodies:
•
ANSI C95.1 (1992)
*
•
NCRP Report 86 (1986)*
•
ICNIRP (1996)*
Those standards were based on comprehensive and periodic
evaluations of the relevant scientific literature. For example, over
120 scientists, engineers, and physicians from universities,
government health agencies, and industry reviewed the available
body of research to develop the ANSI Standard (C95.1).
The design of your phone complies with the FCC guidelines (and
those standards).
*American National Standards Institute; National Council on Radiation Protection
and Measurements; International Commission on Non-Ionizing Radiation Protection
Antenna
Care
Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could
damage the phone and may violate FCC regulations.
Phone
Operation
Normal Position:
Hold the phone as you would any other telephone, with the antenna
pointed up and over your shoulder.
Tips on Efficient Operation:
For your phone to operate most efficiently:
•
Extend your antenna fully.
•
Do not touch the antenna unnecessarily when the phone is in use.
Contact with the antenna affects call quality and may cause the
phone to operate at a higher power level than otherwise needed.

9
Safety Information
Batteries
Caution: All batteries can cause property damage, injury or burns if
a conductive material, such as jewelry, keys or beaded chains,
touches exposed terminals. The material may complete an electrical
circuit and become quite hot. To protect against such unwanted
current drain, exercise care in handling any charged battery,
particularly when placing it inside your pocket, purse or other
container with metal objects. When the battery is detached from the
phone: your battery is packed with a protective cover; please use this
cover for storing your battery when not in use.
Driving
Check the laws and regulations on the use of wireless telephones in
the areas where you drive. Always obey them. Also, if using your
phone while driving, please:
• Give full attention to driving–driving safely is your first responsibility;
• Use hands-free operation, if available;
• Pull off the road and park before making or answering a call if
driving conditions so require.
Electronic
Devices
Most modern electronic equipment is shielded from RF signals.
However, certain electronic equipment may not be shielded against
the RF signals from your phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6”) inches be maintained between a
handheld wireless phone and a pacemaker to avoid potential
interference with the pacemaker. These recommendations are
consistent with the independent research by and recommendations
of Wireless Technology Research.
Persons with pacemakers:
•
Should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON;
•
Should not carry the phone in a breast pocket;
•
Should use the ear opposite the pacemaker to minimize the poten-
tial for interference.
•
If you have any reason to suspect that interference is taking place,
turn your phone OFF immediately.

10
Safety Information
Hearing Aids
Some digital wireless phones may interfere with some hearing aids.
In the event of such interference, you may want to consult your
hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if they are adequately
shielded from external RF energy. Your physician may be able to
assist you in obtaining this information.
Turn your phone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external
RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer
or its representative regarding your vehicle. You should also consult
the manufacturer of any equipment that has been added to your
vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Aircraft
FCC regulations prohibit using your phone while in the air. Switch
OFF your phone before boarding an aircraft.

11
Safety Information
Blasting
Areas
To avoid interfering with blasting operations, turn your phone OFF
when in a “blasting area” or in areas posted: “Turn off two-way
radio.” Obey all signs and instructions.
Turn your phone OFF when in any area with a potentially explosive
atmosphere, and obey all signs and instructions. Sparks in such
areas could cause an explosion or fire resulting in bodily injury or
even death.
Potentially
Explosive
Atmospheres
Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas such as gasoline
stations; below deck on boats; fuel or chemical transfer or storage
facilities; areas where fuel odors are present, i.e. if a gas/propane
leak occurs in a car or home; areas where the air contains
chemicals or particles, such as grain, dust, or metal powders; and
any other area where you would normally be advised to turn off
your vehicle engine.
Vehicles
Equipped
with Air
Bags
An air bag inflates with great force. DO NOT place objects, including
both installed or portable wireless equipment, in the area over the
air bag or in the air bag deployment area. If in-vehicle wireless
equipment is improperly installed and the air bag inflates, serious
injury could result.
Equipment
Care
Your Sprint PCS Phone is designed for excellent durability under
normal use conditions. Protect your Sprint PCS Phone from water
damage that could result from spills or excessive exposure to rain.
Never submerge your phone.
Cleaning
the Phone
Cleaning of this product should only be done with a damp cloth.
The use of chemical cleaners may harm the finish and integrity of
the radio housing and is not recommended.

12
Getting Started
Package Content Options
This Sprint PCS Phone
™
comes equipped with a standard battery
and an AC Adapter Charger to get you up and running. An
exciting line of accessory options, now smaller and lighter than
ever, can customize your wireless package for maximum
performance and portability.
66
99
33
55
88
00
22
44
77
11
lock
vib
batt
menu
mute
RCL STO CLR
TALK
FCN END
tuv
jkl mno
wxyz
pqrs
ghi
def
opr
abc
Digital
07/07/98
Slim Battery with
Battery Cover
Extra Capacity Battery
with Battery Cover
Sprint PCS Phone
Auxiliary Battery
with Battery Cover

13
Getting Started
Package Content Options
Your phone and accessories may not look exactly as pictured.
Holster
Cigarette Lighter
Adapter
AC Adapter
Charger
Headset
Dual-Slot Desktop Charging Base
(AC Adapter Charger required)

14
Introduction to Batteries
Each battery is shipped in an uncharged state with a protective
cover on it. Before you can use your Sprint PCS Phone, you will
need to remove the cover from the battery and charge it.
Battery Covers
It is a good idea to save the protective cover to store and carry the
battery when not in use. The cover prevents objects from
touching the battery terminals, thereby reducing the risk of
injury or damage from a short circuit.
Removing the Main Battery Cover
Attaching the Main Battery Cover
1.
Press In
Latch
Press in the release latch.
2.
Remove
Battery
Rotate the batter upward and lift it out of
the cover.
1.
Lower
Side
Lower the side, opposite the release latch,
into the cover.
2.
Click
Latch
Drop the side with the release latch down
until the latch clicks.
Release Latch
1.
2.
1.
2.

15
Getting Started
Introduction to Batteries
Removing the Auxiliary Battery Cover
Attaching the Auxiliary Battery Cover
1.
Dislodge
Cover
Hold the auxiliary battery securely with one
hand. With your other hand’s thumb, push up
on the bottom of the cover.
2.
Remove
Battery
Continue to push up until the cover slides free
of the pins on the bottom of the battery and
swing the cover outward.
1.
Insert
Point
Slide the cover’s narrow end into the small
grooved hook on the top of the auxiliary battery.
2.
Secure
Cover
Push the cover firmly so the base slides past
the pins on the auxiliary battery, and release.
1.
2.
1.
2.
Hook
Pins

16
Installing Batteries
Main Battery Installation
To install a battery:
Main Battery Removal
To remove a battery:
1. Insert
Toe
Place the side of the battery opposite the
release latch into the compartment.
2. Snap
Heel
Press the side with the release latch down
until you hear it click into place.
1. Turn OFF
Phone
If another battery is not attached, press and
hold ¡to turn your phone OFF.
2. Remove
Battery
Pull the release latch back toward the battery
and lift the battery out.
1.
2.
Tip:
If you have a
charged auxiliary
battery attached
to your phone,
you can remove
and change your
main battery at
any time – even
during a call.
Release Latch

17
Getting Started
Installing Batteries
Auxiliary Battery Installation
The auxiliary battery clips onto the back of your phone.
Auxiliary Battery Removal
To remove the auxiliary battery:
1. Place
Hook
Place the hook located on the narrow end of
the battery into the slot on the back of the
phone.
2. Pull
Battery
Down
Pull the battery down and slide the battery
pegs over the bottom of the phone.
3. Release
Battery
Once the battery clears the bottom of the
phone, release it. Make sure that the pegs fit
securely into place.
1. Pull
Battery
Down
Pull the battery down until the pegs come
free, and pull the base away from the phone.
2. Remove
Battery
Lift the battery’s hook out of the slot on the
back of the phone.
2.
1.
3.
Tip:
If you have a
charged main
battery attached
to your phone,
you can remove
and change your
auxiliary battery
at any time – even
during a call.
1.
2.

18
Charging Batteries
Using the Internal Charger
There is a battery charger built right into your phone. To make
use of the internal charger, you will need one of the two
available adapters, either an AC Adapter Charger or a cigarette
lighter adapter.*
Keep in mind: When the internal charger is in use and the
phone is ON, you can still place and receive calls. However,
talking on the phone requires energy, so your phone may not
charge while the call is in progress.
Keep in mind: In some cars, the ignition must be ON to use
the cigarette lighter.
*Check with your local Sprint PCS Center for availability of the adapters.
1. Attach
Adapter
to Phone
Plug the AC Adapter Charger or cigarette
lighter adapter into the accessory connector
on the bottom of your phone as shown, with
the release tab facing up.
2. Plug In
Adapter
Plug the adapter into the appropriate
power source.
PUSH
00
77
RCL STO CLR
TALK
FCN END
pq
opr

19
Getting Started
Charging Batteries
The Battery Indicator
In the upper right corner of your Sprint PCS Phone’s display,
there is a battery indicator filled with three segments. The more
segments you see, the greater the charge.
•The border of the battery icon will flash during charging.
•When both batteries are fully charged, the battery icon will
stop flashing and become solid.
Battery Storage and Disposal
To prolong the life of batteries, avoid exposing them to
temperatures below -10°C (14°F) or above 45°C (113°F). It is a
good idea to take your phone with you when you leave your car.
Never dispose of batteries in fire.
Caution: To prevent injuries or burns, do not allow metal
objects to contact or short circuit the battery terminals.
Expert Performance (E•P®)Charging System
The E•P system enables your phone’s built-in charger to
communicate with installed batteries and tailor its charging
cycle to optimize performance. If you see Invalid Battery
when you power up the phone, the built-in charger is not able to
communicate with the battery and cannot charge it. There are
several possible reasons for this message. The most likely one is
that the battery is not a Motorola original and it does not have
the appropriate E•P technology. We recommend that you use
only Motorola original batteries and accessories and that you
store your batteries in their protective covers when not in use.
High Low